How to be good manager

Mukul Chaudhri
Mukul ChaudhriOwner at Chaudhri Electric Works/Aryan Enterprises/The Winning Edge Solutions à Chaudhri Electric Works/Aryan Enterprises/The Winning Edge Solutions
HOW TO BE A GOOD
   MANAGER
Need
• The need for good managers is increasing
  . In today's scenario need for good
  managers who can manage themselves as
  well others in high stress environment is
  increasing .
• Any one can be a good manager as it is as
  much as a trainable skill as it is inherent
  ability.
What you are as a person ?


• You should be always ready to Learn :-
• You should have confidence in yourself
  and your abilities.
• You should be happy with who you are, but
  you should be still learning and getting
  better
You are a peoples person :        

• You should be an extrovert.
• Management is a people skill - it’s not the
  job for someone who doesn’t enjoy people.
• You have to interact with them.
Honesty & Integrity : 

• You should be honest & straight forward .
• Your success depends heavily on the trust
  of others.
• You should never compromise with your
  honesty & integrity.
You are a generous contributor :        

• You are a generous contributor Effective
  managers are great givers & they give it
  freely.
Put your People First : 

• Put your People First Put your people first. The bottom
  line about being a good manager is this: If your
  employees don't perform well, you don't perform well.
• Every good manager must learn how to train, support
  and motivate his or her employees.
• If you don't take the time to support your staff and ensure
  their needs are being met, all of your work will be useless.
  After all, "If you don't develop your people, you have
  nothing."
Be a Credible Manager : 

• Be a Credible Manager Effective managers
  establish a system of values.
• You have to make yourself accountable to
  people in authority.
• Effective managers understand that no
  good ever comes out of authority without
  accountability
You are an includer : 
• You are an includer Being a manager you need to involve
  your team members in whatever you do.
• You don’t exclude others because they lack certain
  attributes.
• To become an effective manager learn to tap & develop
  people.
• Keep your employees within the loop. Inform them of all
  decisions that will affect and be affected by their work.
• Don’t treat them as mindless machines that are used only
  to get the job done.
Make others feel your Presence :         

• Make others feel your Presence Mangers
  are to be leaders.
• Effective leaders have a quality about them
  that makes people notice when they enter
  a room.
You are ethical in your approach :        

• You are ethical in your approach A
  manager has to be very ethical.
• He is the face of the team.
• His subordinates & team members will pay
  him regard only if they find their leader
  ethical.
Don’t be Partial : 

• Don’t be Partial Never try to show
  discrimination in group. If somebody is not
  competent try to make them learn . Treat
  everyone equally in group
Don’t show discrimination : 

• Don’t show discrimination Being a good
  manager you should never discriminate
  among your team members. Treat your
  people equally.
Be calm but dignified : 


• Be calm but dignified Don’t be rude with
  others You can be firm but not harsh Don’t
  use hurting words in your statement
Be a Mentor : 

• Be a Mentor Not everyone can learn his /
  her job from the first day. Train your team
  members wherever they are facing
  problem Rather than shouting on others
  who are not as good as you on that job try
  to make them learn. Your team members
  will pay high regards to you.
Be a counselor : 

• Be a counselor You have to council people.
  Many times people are filled with negativity
  due to one or other reasons, in that case
  you have to play the role of a counceller. If
  somebody is not performing well in that
  case also you can council them.
You have to be convincing : 


• You have to be convincing You should
  have strong convincing power You don’t
  have to impose something forcibly rather
  than try to be logical in your approach.
• If your logics are correct you can convince
  people. Convincing Power
Analysying Power : 

• Analysying Power Don’t come to any
  conclusion in hurry, rather try to analyze
  the project before you are going to start
  that Your analytical approach will definitely
  help your assignment to be a success.
Empathy : 


• Empathy You should have the ability to "put oneself into
  another's shoes", or experiencing the outlook or emotions
  of another being within oneself.
• You should have the ability to recognize & perceive the
  feeling & emotions of others.
• If you want to persuade people to your view, start where
  they are and work from that position.
• By putting yourself in their shoes, you develop a
  sensitivity to their needs.
• This allows you to better address the issues concerning
  them.
Be a Motivator : 

• Be a Motivator Always motivate your team
  members. Give credits to them for their
  good performance. To motivate your
  people better, figure out what they want
  and how you can give that to them for
  doing what you want them to do.
You should have the ability
        to maintain privacy : 
• You should have the ability to maintain
  privacy If any of your employee or team
  member share with you anything personal
  as well as professional you should have
  the ability to maintain his / her privacy.
  Never share somebody’ s personal thing
  with others.
On the Job Manager : 

• You are consistent, but not rigid;
  dependable, but can change your mind.
  You make decisions, but easily accept
  input from others. You are not afraid to “do
  the math”. You make plans and schedules
  and work toward them. You see
  information as a tool to be used, not as
  power to be hoarded.
Creativity : 

• Creativity You should be a little bit crazy.
  You think out-of-the box. You should try
  new things and if they fail, you admit the
  mistake, but don’t apologize for having
  tried
Top things to make a
          good manager :
• Top things to make a good manager
  Acknowledge your staff : When a member
  of staff does a job well, make sure you
  notice it, and acknowledge her or him for it.
  Don't let the opportunity to praise a piece of
  good work go by.
Never, ever, humiliate anyone
      on your staff team :


• Never, ever, humiliate anyone on your staff
  team If you are annoyed with someone on
  your team, or they have done something
  wrong, make sure you keep your cool,
  especially in public.
• If you humiliate someone, he or she will
  hold a grudge against you, and their work
  will suffer too
Create a culture where mistakes are
                OK : 

• Create a culture where mistakes are OK If
  you don't make mistakes, chances are you
  are not stretching yourself. If your staff are
  allowed to feel that mistakes are part of
  reaching for new highs, rather than
  something to feel bad about, or shamed
  for, then they will take more risks on your
  behalf.
Remember personal details : 

• Take time to get to know your staff, who
  they are, who is important in their lives, etc.
  Be interested in them as people, not just as
  workers
Don't hide behind your position :


• Don't hide behind your position Be human
  and friendly with your staff - that way you
  will all be able to support and encourage
  each other when things are tough
Be approachable : 

• Be approachable Allow your staff to feel
  that they can come and talk to you about
  sensitive issues, about inside- and outside-
  work difficulties, and that you will respect
  them, and not hold what they share against
  them
Admit your mistakes : 


• Admit your mistakes If you get it wrong, say
  so. Managers don't have to be infallible!
  Your staff will respect you more if you are
  able to admit your mistakes, and then set
  about sorting out a solution
Listen in such a way that your
     employees will talk to you : 


• Listen in such a way that your employees
  will talk to you Often people feel afraid of,
  or intimidated by, management.
• Make sure you show people that you are
  willing to listen to what they have to say,
  that they are important and worthy of your
  time.
Criticize in a constructive
              manner :
 
• Criticize in a constructive manner If you
  feel that an employee has the potential to
  do much better at his/her job, take them
  aside and tell them how you feel.
• Sometimes, the belief that a superior has in
  you pushes you to achieve more.
Avoid last minute tasks : 

 No one likes to start a task at the end of
the day, especially when you have other
plans for the evening. Do not throw work at
your employees just as they are about to
call it a day
Be clear in your requests : 

 
• Be clear in your requests It is your
  responsibility to ensure that people
  understand your requests - so
  communicate clearly, and ask if people
  have understood what you are asking for
Treat everyone respectfully and
      courteously at all times. :

•  
• Treat everyone respectfully and
  courteously at all times. Particularly when
  there is a problem! Everyone who works for
  you is a valuable human being who
  deserves respect. A manager is only as
  good as how she or he treats the people on
  her or his team
Skill with People :
• Skill with People Understanding people &
  human nature:-Being a good manager its
  very important to understand people &
  human nature When you have a proper
  understanding of human nature & people –
  when you know why people do the things
  that they do – when you know why and
  how people will react under certain
  conditions – then only you become a skillful
  manager.
Consider Following Points : 


• Talk to people Make people feel important
  Agree with People Thanks People
• More Skillfully listen to people Convince
  people Praise People
Be a Peoples Person : 

• People are the most precious resource.
  Your success ,fulfillment & happiness
  depends on your ability to relate well to
  different kinds of people.
• This is why it is very important for you to
  become a people’s person.
The Golden Rule : 

• The key to successful interpersonal
  relationship is to treat people the way you
  want to be treated.
• This is called the golden rule. Instead of
  putting people in their place ,learn to put
  yourself in their place & see life the way
  they see it.
Qualities People want in a good
                manager :

• Qualities People want in a good manager
  People no matter what their station in life is
  are mostly drawn to those who know how
  to Encourage Appreciate Forgive Listen
  Understand.
Encourage & Appreciate

• Encourage & Appreciate Them :
• Forgive , Listen & Understand :
• Forgive , Listen & Understand Encourage
  & Appreciate Them
Charismatic Manager : 


• People are drawn to charismatic individual.
  Charismatic individual have a personality
  that makes people respond to them
  positively.
• To become a better manager you need to
  develop charisma. The key to developing
  charishma is to make other people feel
  good about themselves rather than to
  make them feel good about you.
PRAISE IN PUBLIC, PUNISH IN PRIVATE :    
• Taking an employee to task in front of
  his/her colleagues, even though he/she
  may have erred has the worst kind of
  demoralizing effect .On the other hand,
  complementing them on a job well done in
  the presence of others serves to motivate
  them to perform.
2.Help (The Ability to Reach out) : 


 Charismatic people are help other people
with their problems.
They inspire them to face their problems &
offer creative solutions and hope
3)Action (The Ability to make things happen) :    

• Charismatic people are never boring.
• They are always creative & confident in the
  way they present ideas or solutions.
4)Result (The Ability to produce) :


• Charismatic people are other-centered and
  genuinely wish for other people to
  succeed .
• This traits inspires productivity in people
5)Influence (The ability to lead) : 


• Charismatic managers are natural leaders.
  They know how to influence people &
  make them follow their lead.
THANK YOU

• SIPRA SINGH
1 sur 48

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How to be good manager

  • 1. HOW TO BE A GOOD MANAGER
  • 2. Need • The need for good managers is increasing . In today's scenario need for good managers who can manage themselves as well others in high stress environment is increasing . • Any one can be a good manager as it is as much as a trainable skill as it is inherent ability.
  • 3. What you are as a person ? • You should be always ready to Learn :- • You should have confidence in yourself and your abilities. • You should be happy with who you are, but you should be still learning and getting better
  • 4. You are a peoples person :   • You should be an extrovert. • Management is a people skill - it’s not the job for someone who doesn’t enjoy people. • You have to interact with them.
  • 5. Honesty & Integrity :  • You should be honest & straight forward . • Your success depends heavily on the trust of others. • You should never compromise with your honesty & integrity.
  • 6. You are a generous contributor :   • You are a generous contributor Effective managers are great givers & they give it freely.
  • 7. Put your People First :  • Put your People First Put your people first. The bottom line about being a good manager is this: If your employees don't perform well, you don't perform well. • Every good manager must learn how to train, support and motivate his or her employees. • If you don't take the time to support your staff and ensure their needs are being met, all of your work will be useless. After all, "If you don't develop your people, you have nothing."
  • 8. Be a Credible Manager :  • Be a Credible Manager Effective managers establish a system of values. • You have to make yourself accountable to people in authority. • Effective managers understand that no good ever comes out of authority without accountability
  • 9. You are an includer :  • You are an includer Being a manager you need to involve your team members in whatever you do. • You don’t exclude others because they lack certain attributes. • To become an effective manager learn to tap & develop people. • Keep your employees within the loop. Inform them of all decisions that will affect and be affected by their work. • Don’t treat them as mindless machines that are used only to get the job done.
  • 10. Make others feel your Presence :   • Make others feel your Presence Mangers are to be leaders. • Effective leaders have a quality about them that makes people notice when they enter a room.
  • 11. You are ethical in your approach :   • You are ethical in your approach A manager has to be very ethical. • He is the face of the team. • His subordinates & team members will pay him regard only if they find their leader ethical.
  • 12. Don’t be Partial :  • Don’t be Partial Never try to show discrimination in group. If somebody is not competent try to make them learn . Treat everyone equally in group
  • 13. Don’t show discrimination :  • Don’t show discrimination Being a good manager you should never discriminate among your team members. Treat your people equally.
  • 14. Be calm but dignified :  • Be calm but dignified Don’t be rude with others You can be firm but not harsh Don’t use hurting words in your statement
  • 15. Be a Mentor :  • Be a Mentor Not everyone can learn his / her job from the first day. Train your team members wherever they are facing problem Rather than shouting on others who are not as good as you on that job try to make them learn. Your team members will pay high regards to you.
  • 16. Be a counselor :  • Be a counselor You have to council people. Many times people are filled with negativity due to one or other reasons, in that case you have to play the role of a counceller. If somebody is not performing well in that case also you can council them.
  • 17. You have to be convincing :  • You have to be convincing You should have strong convincing power You don’t have to impose something forcibly rather than try to be logical in your approach. • If your logics are correct you can convince people. Convincing Power
  • 18. Analysying Power :  • Analysying Power Don’t come to any conclusion in hurry, rather try to analyze the project before you are going to start that Your analytical approach will definitely help your assignment to be a success.
  • 19. Empathy :  • Empathy You should have the ability to "put oneself into another's shoes", or experiencing the outlook or emotions of another being within oneself. • You should have the ability to recognize & perceive the feeling & emotions of others. • If you want to persuade people to your view, start where they are and work from that position. • By putting yourself in their shoes, you develop a sensitivity to their needs. • This allows you to better address the issues concerning them.
  • 20. Be a Motivator :  • Be a Motivator Always motivate your team members. Give credits to them for their good performance. To motivate your people better, figure out what they want and how you can give that to them for doing what you want them to do.
  • 21. You should have the ability to maintain privacy :  • You should have the ability to maintain privacy If any of your employee or team member share with you anything personal as well as professional you should have the ability to maintain his / her privacy. Never share somebody’ s personal thing with others.
  • 22. On the Job Manager :  • You are consistent, but not rigid; dependable, but can change your mind. You make decisions, but easily accept input from others. You are not afraid to “do the math”. You make plans and schedules and work toward them. You see information as a tool to be used, not as power to be hoarded.
  • 23. Creativity :  • Creativity You should be a little bit crazy. You think out-of-the box. You should try new things and if they fail, you admit the mistake, but don’t apologize for having tried
  • 24. Top things to make a good manager : • Top things to make a good manager Acknowledge your staff : When a member of staff does a job well, make sure you notice it, and acknowledge her or him for it. Don't let the opportunity to praise a piece of good work go by.
  • 25. Never, ever, humiliate anyone on your staff team : • Never, ever, humiliate anyone on your staff team If you are annoyed with someone on your team, or they have done something wrong, make sure you keep your cool, especially in public. • If you humiliate someone, he or she will hold a grudge against you, and their work will suffer too
  • 26. Create a culture where mistakes are OK :  • Create a culture where mistakes are OK If you don't make mistakes, chances are you are not stretching yourself. If your staff are allowed to feel that mistakes are part of reaching for new highs, rather than something to feel bad about, or shamed for, then they will take more risks on your behalf.
  • 27. Remember personal details :  • Take time to get to know your staff, who they are, who is important in their lives, etc. Be interested in them as people, not just as workers
  • 28. Don't hide behind your position : • Don't hide behind your position Be human and friendly with your staff - that way you will all be able to support and encourage each other when things are tough
  • 29. Be approachable :  • Be approachable Allow your staff to feel that they can come and talk to you about sensitive issues, about inside- and outside- work difficulties, and that you will respect them, and not hold what they share against them
  • 30. Admit your mistakes :  • Admit your mistakes If you get it wrong, say so. Managers don't have to be infallible! Your staff will respect you more if you are able to admit your mistakes, and then set about sorting out a solution
  • 31. Listen in such a way that your employees will talk to you :  • Listen in such a way that your employees will talk to you Often people feel afraid of, or intimidated by, management. • Make sure you show people that you are willing to listen to what they have to say, that they are important and worthy of your time.
  • 32. Criticize in a constructive manner :   • Criticize in a constructive manner If you feel that an employee has the potential to do much better at his/her job, take them aside and tell them how you feel. • Sometimes, the belief that a superior has in you pushes you to achieve more.
  • 33. Avoid last minute tasks :  No one likes to start a task at the end of the day, especially when you have other plans for the evening. Do not throw work at your employees just as they are about to call it a day
  • 34. Be clear in your requests :    • Be clear in your requests It is your responsibility to ensure that people understand your requests - so communicate clearly, and ask if people have understood what you are asking for
  • 35. Treat everyone respectfully and courteously at all times. : •   • Treat everyone respectfully and courteously at all times. Particularly when there is a problem! Everyone who works for you is a valuable human being who deserves respect. A manager is only as good as how she or he treats the people on her or his team
  • 36. Skill with People : • Skill with People Understanding people & human nature:-Being a good manager its very important to understand people & human nature When you have a proper understanding of human nature & people – when you know why people do the things that they do – when you know why and how people will react under certain conditions – then only you become a skillful manager.
  • 37. Consider Following Points :  • Talk to people Make people feel important Agree with People Thanks People • More Skillfully listen to people Convince people Praise People
  • 38. Be a Peoples Person :  • People are the most precious resource. Your success ,fulfillment & happiness depends on your ability to relate well to different kinds of people. • This is why it is very important for you to become a people’s person.
  • 39. The Golden Rule :  • The key to successful interpersonal relationship is to treat people the way you want to be treated. • This is called the golden rule. Instead of putting people in their place ,learn to put yourself in their place & see life the way they see it.
  • 40. Qualities People want in a good manager : • Qualities People want in a good manager People no matter what their station in life is are mostly drawn to those who know how to Encourage Appreciate Forgive Listen Understand.
  • 41. Encourage & Appreciate • Encourage & Appreciate Them : • Forgive , Listen & Understand : • Forgive , Listen & Understand Encourage & Appreciate Them
  • 42. Charismatic Manager :  • People are drawn to charismatic individual. Charismatic individual have a personality that makes people respond to them positively. • To become a better manager you need to develop charisma. The key to developing charishma is to make other people feel good about themselves rather than to make them feel good about you.
  • 43. PRAISE IN PUBLIC, PUNISH IN PRIVATE :   • Taking an employee to task in front of his/her colleagues, even though he/she may have erred has the worst kind of demoralizing effect .On the other hand, complementing them on a job well done in the presence of others serves to motivate them to perform.
  • 44. 2.Help (The Ability to Reach out) :  Charismatic people are help other people with their problems. They inspire them to face their problems & offer creative solutions and hope
  • 45. 3)Action (The Ability to make things happen) :   • Charismatic people are never boring. • They are always creative & confident in the way they present ideas or solutions.
  • 46. 4)Result (The Ability to produce) : • Charismatic people are other-centered and genuinely wish for other people to succeed . • This traits inspires productivity in people
  • 47. 5)Influence (The ability to lead) :  • Charismatic managers are natural leaders. They know how to influence people & make them follow their lead.