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MIHAELA URSACHE, PMP

         PMI Certified Project Management Professional   IBM Certified Advanced
                Application Developer – Lotus Notes and Domino 6/6.5

              Rockaway, NJ 07866    (h)862 397 4248 (cell)609 240 3912
                              email:mursache@hotmail.com

Offering over 20yrs of global IT experience with high understanding of cultural diversity, and a
unique set of skills in Business Analysis, Project Management, Lotus Notes/Domino application
          development, and Software Development Life Cycle (SDLC) management.

SUMMARY OF SKILLS
  BA Skills
  - Conduct the feasibility study of the current systems, in order to define and evaluate
     different solutions and arrive at the optimal one.
  - Work with Business Customers to document project scope and functional requirements
     for IT initiatives.
  - Document business processes to identify inefficiencies in the current workflow and
     develop new, more efficient, cost effective processes.
  - Proactively communicate and collaborate with external and internal customers to analyze
     information needs and functional requirements and deliver Functional Requirements,
     Business Requirements, Use Cases, GUI, Screen and Interface designs.
  - Define user acceptance tests and assist with the testing process.
  - Develop user documentation and provide application functional training as needed.
  PM Skills
  - Coordinated cross-functional teams (content authors, software developers, network
     operations, vendors and business stakeholders) across multiple projects.
  - Ensure the project remains focused on key objectives and goals and comply with
     established methodologies.
  - Creating and maintaining the project schedule for more than 100 medium size projects by
     identifying and monitoring overall project timeline, project milestones, tasks, resources,
     task dependencies, and critical paths.
  - Anticipate and identify Risks and Issues that may impact deliverables and develops and
     implement mitigation and corrective actions.
  - Performed communications requirements analysis for 5-50 stakeholders, and planned the
     Information distribution to internal, external clients and vendors.
  - Monitor and communicate the status of project efforts (including weekly time reporting,
     monthly resource forecasting, monthly executive reporting, issue management and risk
     prevention/mitigation).
  - Manage vendor relations and improve relationships (IBM, Paisley,etc).
  - Promote continuous improvement by conducting, documenting, and communicating
     lessons learned.
  - Experience with both Waterfall and Agile Project Management Methodologies.
  Application Development Skills
-   Designed, Developed and Implemented approx. 50 Lotus Notes and Domino custom
       applications.
   -   Data integration and interoperability experience through LotusScript agents.
   -   Reverse engineering applications, from various platforms to Lotus Notes/Domino.
   -   Managed SDLC from conceptualization, through requirements, design, programming,
       testing, user and technical training and maintenance.

TECHNICAL SKILLS
Windows 3.X/95/98/NT/2000/XP         Microsoft Office Products: Access, Excel, Word, MS
Project, PowerPoint, Visio, MS Project 2007    Relational Databases: Oracle, Sybase, SQL,
DB2      Web technologies: JAVA, JavaScript, HTML, DHTML, CSS           Data migration tools:
DECS, LEI, ReplicAction      Collaboration Tools: TeamStudio      Domino Administrator,
Domino Designer, Lotus Notes 8, 6.x, 5.x, LotusScript    Reporting Tools: SnapReporter

EDUCATION/CERTIFICATIONS
WALDEN University, USA – B.S. in Information Technology - expected 2012
                       SPECIALIZATION: Application Development, Testing & Quality Assurance
Project Management Institute, USA - PMP certification - 2010
Rutgers University, USA – Certificates in Project Management and Quality Management, 2009
IBM, USA - Certified Advanced Application Developer - Lotus Notes and Domino 6/6.5,
                                                                                1997 - 2005
DAMELIN Computer School, South Africa – Diploma in Computer Graphics, 1995
University “Petre Andrei”, Romania - BS in Trade and Tourism (completed 2 yrs), 1993

WORK EXPERIENCE
10/09 – 01/10 Project Management Certification (PMI)
              Studied and completed the PMP Certification

08/08 – 10/09 C.M.T. Packaging & Design Inc., NJ – USA
                     Project Manager/Lotus Notes Developer (ver.7)
           - Lotus Notes Design Enhancements to the CMS application’s workflow, tracking
              and managing of multiple document versions.
           - Managed the day-to-day operational and tactical aspects of the project
           - Planned and coordinated the phase reviews to ensure that the deliverables are in
              alignment with the project Scope and obtained formal acceptance.

01/08 – 07/08 Binary Tree Inc., NJ – USA
              Lotus Notes Developer (ver.7, 8)/Consultant
           - On Site support for one of the company’s clients – implementing and running an
              existing BT tool that migrated data from 600 QuickPlace sites to SharePoint,
              developed and maintained a Lotus Notes database for the Project Manager.
           - Participated in the development of a new Lotus Notes Application, that imports
              QuickPlace sites from the Notes Catalog and QuickPlace directory.

03/05 – 01/08 American Express – Enterprise Risk and Assurance Services, NYC
              Project Manager/Lotus Notes Developer (ver.6.5, 7)
-   Managed SDLC of new and enhanced systems by adhering to Method1
               methodology.
           -   Responsible for all ERAS Notes databases' system improvement, design,
               programming, testing, implementation, documentation of changes, support and
               enhancements and for resolving system issues and assure continuous availability
               and data integrity.
           -   Reverse engineering and Data integration (Sybase, SQL) experience, through
               LotusScript.
           -   Project leader for the transition of ERAS Lotus Notes Applications from
               American Express to AmeriPrice
           -   Coordinated the migration of 2000 Users and 20,000 documents from Magique to
               Risk Navigator
           -   Created documentation and technical guides for end users and facilitated User
               Acceptance Testing for at least 50 applications
           -   Acted as single point of contact for multiple vendors, business units, and IT
               partners during migration of Lotus Notes Applications to other platforms,
               administering schedules and communicating risks.
           -   Supporting the Audit Team with Lotus Notes related issues.

12/03 – 12/04 Globecon Group, NYC – USA
                       Domino Developer (ver.6.5)/Project Management
           - Managed a complex 15 Domino databases application upgrade project from
              initiation to closing and coordinated the Domino server partitioning and the
              application setup
           - Administration, Backup, Maintenance, Support, Enhancements of a Lotus Notes/
              Domino application that offers online training to banks and financial institutions
              employees.
           - Developed new modules: content links to additional resources, feedback on
              content and exams, usage reports, etc, using Domino programming, HTML, CSS,
              JavaScript and LotusScript agents.

08/02 – 11/03 Thinkcentric Inc., NJ – USA
              Lotus Notes Developer (ver.5, 6)/Project Management
           - Planned and coordinated the Lotus Notes development and deployment of a
              Resume Repository application
           - Managed a Lotus Notes Client/Server version Upgrade
           - Migration from Domino R5 to Domino R6, workflow automation , support and
              enhancements on an existing Requirements

06/00 – 08/02 PricewaterhouseCoopers, NJ – USA
              Lotus Notes Developer (ver.5)/Project Management
           - Planned and coordinated the development of two data storage and workflow
              applications for HR and L&E business units, defined the scope, identified the
              stakeholders and created the project documentation, managed creation and
              distribution of performance and project status reports
-   Performed support, maintenance and implemented enhancements to the existing
              Lotus Notes applications and developed new data storage and workflow Lotus
              Notes applications, implemented and provided technical documentation
          -   Created ReplicAction jobs with LotusScript for the weekly upload of Oracle data

10/97 – 05/00 Complete Software Solutions, JHB – SOUTH AFRICA
              Lotus Notes Developer (ver.4, 5)
           - Support, maintenance, enhancements of internal Lotus Notes Applications.
           - Consultant to various company financial, trading and educational clients.

01/80 – 10/93 Contactors, Manufacturing Co – ROMANIA
              Business Analyst/Programmer in the IT Department
           - Liaise with the business units and provide IT solutions.
           - Maintain the company’s Stock and Inventory, Labor, and Payroll mainframe
              systems.

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Mihaela Ursache Resume

  • 1. MIHAELA URSACHE, PMP PMI Certified Project Management Professional IBM Certified Advanced Application Developer – Lotus Notes and Domino 6/6.5 Rockaway, NJ 07866 (h)862 397 4248 (cell)609 240 3912 email:mursache@hotmail.com Offering over 20yrs of global IT experience with high understanding of cultural diversity, and a unique set of skills in Business Analysis, Project Management, Lotus Notes/Domino application development, and Software Development Life Cycle (SDLC) management. SUMMARY OF SKILLS BA Skills - Conduct the feasibility study of the current systems, in order to define and evaluate different solutions and arrive at the optimal one. - Work with Business Customers to document project scope and functional requirements for IT initiatives. - Document business processes to identify inefficiencies in the current workflow and develop new, more efficient, cost effective processes. - Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver Functional Requirements, Business Requirements, Use Cases, GUI, Screen and Interface designs. - Define user acceptance tests and assist with the testing process. - Develop user documentation and provide application functional training as needed. PM Skills - Coordinated cross-functional teams (content authors, software developers, network operations, vendors and business stakeholders) across multiple projects. - Ensure the project remains focused on key objectives and goals and comply with established methodologies. - Creating and maintaining the project schedule for more than 100 medium size projects by identifying and monitoring overall project timeline, project milestones, tasks, resources, task dependencies, and critical paths. - Anticipate and identify Risks and Issues that may impact deliverables and develops and implement mitigation and corrective actions. - Performed communications requirements analysis for 5-50 stakeholders, and planned the Information distribution to internal, external clients and vendors. - Monitor and communicate the status of project efforts (including weekly time reporting, monthly resource forecasting, monthly executive reporting, issue management and risk prevention/mitigation). - Manage vendor relations and improve relationships (IBM, Paisley,etc). - Promote continuous improvement by conducting, documenting, and communicating lessons learned. - Experience with both Waterfall and Agile Project Management Methodologies. Application Development Skills
  • 2. - Designed, Developed and Implemented approx. 50 Lotus Notes and Domino custom applications. - Data integration and interoperability experience through LotusScript agents. - Reverse engineering applications, from various platforms to Lotus Notes/Domino. - Managed SDLC from conceptualization, through requirements, design, programming, testing, user and technical training and maintenance. TECHNICAL SKILLS Windows 3.X/95/98/NT/2000/XP Microsoft Office Products: Access, Excel, Word, MS Project, PowerPoint, Visio, MS Project 2007 Relational Databases: Oracle, Sybase, SQL, DB2 Web technologies: JAVA, JavaScript, HTML, DHTML, CSS Data migration tools: DECS, LEI, ReplicAction Collaboration Tools: TeamStudio Domino Administrator, Domino Designer, Lotus Notes 8, 6.x, 5.x, LotusScript Reporting Tools: SnapReporter EDUCATION/CERTIFICATIONS WALDEN University, USA – B.S. in Information Technology - expected 2012 SPECIALIZATION: Application Development, Testing & Quality Assurance Project Management Institute, USA - PMP certification - 2010 Rutgers University, USA – Certificates in Project Management and Quality Management, 2009 IBM, USA - Certified Advanced Application Developer - Lotus Notes and Domino 6/6.5, 1997 - 2005 DAMELIN Computer School, South Africa – Diploma in Computer Graphics, 1995 University “Petre Andrei”, Romania - BS in Trade and Tourism (completed 2 yrs), 1993 WORK EXPERIENCE 10/09 – 01/10 Project Management Certification (PMI) Studied and completed the PMP Certification 08/08 – 10/09 C.M.T. Packaging & Design Inc., NJ – USA Project Manager/Lotus Notes Developer (ver.7) - Lotus Notes Design Enhancements to the CMS application’s workflow, tracking and managing of multiple document versions. - Managed the day-to-day operational and tactical aspects of the project - Planned and coordinated the phase reviews to ensure that the deliverables are in alignment with the project Scope and obtained formal acceptance. 01/08 – 07/08 Binary Tree Inc., NJ – USA Lotus Notes Developer (ver.7, 8)/Consultant - On Site support for one of the company’s clients – implementing and running an existing BT tool that migrated data from 600 QuickPlace sites to SharePoint, developed and maintained a Lotus Notes database for the Project Manager. - Participated in the development of a new Lotus Notes Application, that imports QuickPlace sites from the Notes Catalog and QuickPlace directory. 03/05 – 01/08 American Express – Enterprise Risk and Assurance Services, NYC Project Manager/Lotus Notes Developer (ver.6.5, 7)
  • 3. - Managed SDLC of new and enhanced systems by adhering to Method1 methodology. - Responsible for all ERAS Notes databases' system improvement, design, programming, testing, implementation, documentation of changes, support and enhancements and for resolving system issues and assure continuous availability and data integrity. - Reverse engineering and Data integration (Sybase, SQL) experience, through LotusScript. - Project leader for the transition of ERAS Lotus Notes Applications from American Express to AmeriPrice - Coordinated the migration of 2000 Users and 20,000 documents from Magique to Risk Navigator - Created documentation and technical guides for end users and facilitated User Acceptance Testing for at least 50 applications - Acted as single point of contact for multiple vendors, business units, and IT partners during migration of Lotus Notes Applications to other platforms, administering schedules and communicating risks. - Supporting the Audit Team with Lotus Notes related issues. 12/03 – 12/04 Globecon Group, NYC – USA Domino Developer (ver.6.5)/Project Management - Managed a complex 15 Domino databases application upgrade project from initiation to closing and coordinated the Domino server partitioning and the application setup - Administration, Backup, Maintenance, Support, Enhancements of a Lotus Notes/ Domino application that offers online training to banks and financial institutions employees. - Developed new modules: content links to additional resources, feedback on content and exams, usage reports, etc, using Domino programming, HTML, CSS, JavaScript and LotusScript agents. 08/02 – 11/03 Thinkcentric Inc., NJ – USA Lotus Notes Developer (ver.5, 6)/Project Management - Planned and coordinated the Lotus Notes development and deployment of a Resume Repository application - Managed a Lotus Notes Client/Server version Upgrade - Migration from Domino R5 to Domino R6, workflow automation , support and enhancements on an existing Requirements 06/00 – 08/02 PricewaterhouseCoopers, NJ – USA Lotus Notes Developer (ver.5)/Project Management - Planned and coordinated the development of two data storage and workflow applications for HR and L&E business units, defined the scope, identified the stakeholders and created the project documentation, managed creation and distribution of performance and project status reports
  • 4. - Performed support, maintenance and implemented enhancements to the existing Lotus Notes applications and developed new data storage and workflow Lotus Notes applications, implemented and provided technical documentation - Created ReplicAction jobs with LotusScript for the weekly upload of Oracle data 10/97 – 05/00 Complete Software Solutions, JHB – SOUTH AFRICA Lotus Notes Developer (ver.4, 5) - Support, maintenance, enhancements of internal Lotus Notes Applications. - Consultant to various company financial, trading and educational clients. 01/80 – 10/93 Contactors, Manufacturing Co – ROMANIA Business Analyst/Programmer in the IT Department - Liaise with the business units and provide IT solutions. - Maintain the company’s Stock and Inventory, Labor, and Payroll mainframe systems.