Evaluating the online audience of a new collections website <ul><li>Graham Davies </li></ul>
 
 
 
How does Rhagor compare to the rest of our website?
How does Rhagor compare to the rest of our website? 7%
 
 
 
 
<ul><ul><li>Top English Content </li></ul></ul><ul><ul><li>Top Welsh Content </li></ul></ul><ul><ul><li>1. Help us find th...
 
Graham Davies [email_address] <ul><li>www.museumwales.ac.uk/rhagor </li></ul><ul><li>www.flickr.com/MuseumWales </li></ul>...
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MW2010: Graham Davies and Dafydd James, Evaluating the online audience of a new collections website

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A presentation from Museums and the Web 2010.

Amgueddfa Cymru - National Museum Wales's virtual Museum Rhagor (Welsh for 'more') - was launched on-line in 2007. The site focuses on increasing accessibility to the vast number of items that are stored out of sight of the general public. Rhagor makes available the Museum’s knowledge and expertise that is intrinsically linked with its collections and objects.

Prior to the site's launch, the effectiveness of making this information on-line was difficult to judge. Therefore, as well as practical user testing exercises, post launch evaluation was undertaken over an entire year to examine both widescale usage trends and specific visitor behaviour patterns. The methodology focused on a mix of standard quantitative metrics gathered from statistical packages, combined with a host of qualitative metrics, such as user ratings, comments and submission of content by users.

The results have since prompted evidence-driven targets of the site’s performance, as opposed to those based on expectations alone. In terms of content delivery, new articles published on the site reflect the style of those articles that were rated highest by users to the site. The site's presence on various social media sites was also studied, allowing an overarching understanding of the effectiveness and reach of data disseminated to wider audiences beyond that of the main Web site. A further requirement of the evaluation was to study the bilingual nature of the site, allowing a comparison of behaviour patterns of Welsh and English users of the site.

Session: Actionable Research [research]

see http://www.archimuse.com/mw2010/abstracts/prg_335002273.html

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  • The full text of the paper accompanying this presentation from Museums and the Web 2010 is freely available on-line:

    Davies, G. and D. James, Evaluating the On-line Audience of a New Collections Web site. In J. Trant and D. Bearman (eds). Museums and the Web 2010: Proceedings. Toronto: Archives & Museum Informatics. Published March 31, 2010. Consulted May 31, 2010. http://www.archimuse.com/mw2010/papers/davies/davies.html
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MW2010: Graham Davies and Dafydd James, Evaluating the online audience of a new collections website

  1. 1. Evaluating the online audience of a new collections website <ul><li>Graham Davies </li></ul>
  2. 5. How does Rhagor compare to the rest of our website?
  3. 6. How does Rhagor compare to the rest of our website? 7%
  4. 11. <ul><ul><li>Top English Content </li></ul></ul><ul><ul><li>Top Welsh Content </li></ul></ul><ul><ul><li>1. Help us find the mysterious ‘Ghost Slug’ </li></ul></ul><ul><ul><li>1. Faces of Wales interactive timeline </li></ul></ul><ul><ul><li>2. Blaschka image gallery </li></ul></ul><ul><ul><li>2. Podcast download page </li></ul></ul><ul><ul><li>3. The largest turtle in the World </li></ul></ul><ul><ul><li>3. ‘Your History’ image gallery </li></ul></ul><ul><ul><li>4. Podcast download page </li></ul></ul><ul><ul><li>4. Welsh lovespoon interactive </li></ul></ul><ul><ul><li>5. ‘Your History’ image gallery </li></ul></ul><ul><ul><li>5. Blaschka image gallery </li></ul></ul>
  5. 13. Graham Davies [email_address] <ul><li>www.museumwales.ac.uk/rhagor </li></ul><ul><li>www.flickr.com/MuseumWales </li></ul>Dafydd James [email_address]

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