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Service Pricing Tom Chapman
Indicative Content ,[object Object],[object Object],[object Object],[object Object],[object Object]
Pricing Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
The Pricing Tripod Pricing Strategy Costs Competition Value to Customer
Cost Based Pricing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service pricing strategies for Value Value is low price Discounting Odd Pricing Synchro Pricing Penetration Pricing Value is all that I get  for all that I give Price framing Price Bundling Complimentary Pricing Results-based pricing Value is the quantity I get  for the price I pay Value Pricing Market Segmentation Pricing Value is everything I  want in a service Prestige Pricing Skimming Pricing (Zeithaml, V. (1988) Consumer Perceptions of Price, Quality, and Value: A means-End Model and Synthesis of Evidence  Journal of Marketing.  52(July), 2 –21 .
How do you communicate value? ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
User Costs Search costs Purchase & use costs After costs Sensory Time Problem-solving Follow-up Psychological Physical Money Incidental expenses Purchase price Lovelock, 1999
Competition Based Pricing Going rate  pricing Sealed-bid pricing
High Price Competition when -  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Reduced  Price Competition -  ,[object Object],[object Object],[object Object]
Revenue / Yield Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Rate Fences ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Yield Management  ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Ethical Concerns ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Pricing in Practice ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Pricing Strategies ,[object Object],[object Object],[object Object],[object Object],[object Object]
New Service Pricing Strategy ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Service Portfolio Pricing ,[object Object],[object Object],[object Object],[object Object]
Tactical Pricing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Public Sector Pricing ,[object Object],[object Object],[object Object]
Internal Market Pricing ,[object Object],[object Object],[object Object]
Pricing Problems ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]

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Service pricing wk_7

  • 2.
  • 3.
  • 4. The Pricing Tripod Pricing Strategy Costs Competition Value to Customer
  • 5.
  • 6. Service pricing strategies for Value Value is low price Discounting Odd Pricing Synchro Pricing Penetration Pricing Value is all that I get for all that I give Price framing Price Bundling Complimentary Pricing Results-based pricing Value is the quantity I get for the price I pay Value Pricing Market Segmentation Pricing Value is everything I want in a service Prestige Pricing Skimming Pricing (Zeithaml, V. (1988) Consumer Perceptions of Price, Quality, and Value: A means-End Model and Synthesis of Evidence Journal of Marketing. 52(July), 2 –21 .
  • 7.
  • 8. User Costs Search costs Purchase & use costs After costs Sensory Time Problem-solving Follow-up Psychological Physical Money Incidental expenses Purchase price Lovelock, 1999
  • 9. Competition Based Pricing Going rate pricing Sealed-bid pricing
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15.
  • 16.
  • 17.
  • 18.
  • 19.
  • 20.
  • 21.
  • 22.
  • 23.