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Fair Trade in Tourism South Africa (FTTSA)
JENNIFER CALDWELL MEMORIAL INTERNSHIP (Office Administration)
        ____________________________________________________________________

GENERAL INFORMATION
  Title of the position         Office Administration Intern
  Location                      Pretoria, South Africa
  Reporting to                  to be advised
  Remuneration (Stipend)        R5,047.66 per month (gross)
                                (Note remuneration/stipend is R4,795.28 during 3 month probation period)
    Duration                    12 month fixed term contract starting in May 2010 (start date negotiable)


BACKGROUND
Jennifer Caldwell was an American citizen who interned at FTTSA during 2008-09. Jennifer was strongly
committed to social and environmental justice and touched the lives of many South Africans before dying
tragically in a road accident on 14 September 2009. To honour her memory, FTTSA provides an annual
internship to a black South African citizen who:
    • Is less than 26 years old;
    • Has completed a tertiary qualification from a South African institution with at least a 65% average
         for major subjects; and
    • Has less than one continuous year of work experience.

During 2010-2011 the Jennifer Caldwell Memorial internship will primarily focus on OFFICE
ADMINISTRATION. The incumbent will be actively involved in the day to day operations of FTTSA – a
small but growing non profit organization (NGO) with a fluctuating staff complement of 10-12 people. The
intern will work closely with FTTSA support staff and will gain valuable practical experience in all areas of
office management as well as some aspects of project management, including:

•   Reception (receiving visitors, answering the phone, taking messages and fielding general enquiries);
•   Scheduling of meetings and telephone conferences including minuting of weekly staff meetings;
•   Procurement and inventory control (securing quotations, ordering supplies, controlling stock);
•   Personnel administration (manage leave register, distribute payslips, maintain personnel files);
•   Planning and executing workshops and similar events involving external stakeholders
    (invitations/RSVPs, booking venue, catering, travel, disseminating materials, report writing);
•   Managing travel arrangements and related administration;
•   Contributing to FTTSA communications (monthly e-newsletter, website, dissemination of brochures,
    annual reports and other collateral);
•   Participating in staff meetings and internal processes as required;
•   Ensuring that office equipment and infrastructure is in good working order and liaise with service
    providers as required;
•   Maintaining systems to coordinate the use of office infrastructure e.g. meeting rooms, parking bays,
    storage areas, brochure racks, reception area etc;
•   Coordinating banking, collection of post, postal and courier services;
•   Coordinating company waste recycling activities; and
•   Providing administrative support to technical staff as required.
•   Any other duties pertaining to office administration or the above mentioned duties as required.

Minimum qualifications for the internship:
   • Relevant tertiary qualification (minimum 65% average in major subjects)
   • Computer literacy in Microsoft software applications
   • Ability to use the Internet for business purposes
   • Ability to communicate in English

In addition, the successful candidate will be able to:
    Manage many tasks simultaneously.
    Work independently.
    Work well with other people.
    Meet deadlines.
    Occasionally work beyond normal office hours

Skills:
   Excellent organizational skills
   Good time-management skills
   Good telephone skills
   Proficiency in Microsoft Office
   Minimum typing speed 60 wpm

Other
   The successful candidate must identify with the vision, mission and values of FTTSA.

Application Procedure
Interested candidates should submit the following information to FTTSA by 16h00 on 05 May 2010.
    • Covering letter
    • Curriculum Vitae
    • Names and contact details of at least two references
    • Short essay (up to 1000 words, in English) on one of the following topics:
         1. Will the FIFA World Cup benefit your community?
         2. What is “irresponsible” tourism?
         3. How can businesses better contribute to poverty reduction in South Africa?

The selection process will be as follows:

05 May (16h00)              Deadline for receipt of applications by FTTSA
07 May                     Shortlisting of applications completed by FTTSA – shortlisted candidates will be
                        contacted telephonically to confirm certain information and to schedule an interview
Week of 10 May          Interview panel (FTTSA offices in Pretoria)
17 May                  Letter of appointment to successful candidate
21 May                  FTTSA has notified unsuccessful candidates of outcome


Applications should be directed to Netsai Sibanda:
       netsai@fairtourismsa.org.za
       By fax 012 342 2945.
       By hand: 1270 Church Street, #34A, Colbyn, Pretoria

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Jennifer caldwellinternship

  • 1. Fair Trade in Tourism South Africa (FTTSA) JENNIFER CALDWELL MEMORIAL INTERNSHIP (Office Administration) ____________________________________________________________________ GENERAL INFORMATION Title of the position Office Administration Intern Location Pretoria, South Africa Reporting to to be advised Remuneration (Stipend) R5,047.66 per month (gross) (Note remuneration/stipend is R4,795.28 during 3 month probation period) Duration 12 month fixed term contract starting in May 2010 (start date negotiable) BACKGROUND Jennifer Caldwell was an American citizen who interned at FTTSA during 2008-09. Jennifer was strongly committed to social and environmental justice and touched the lives of many South Africans before dying tragically in a road accident on 14 September 2009. To honour her memory, FTTSA provides an annual internship to a black South African citizen who: • Is less than 26 years old; • Has completed a tertiary qualification from a South African institution with at least a 65% average for major subjects; and • Has less than one continuous year of work experience. During 2010-2011 the Jennifer Caldwell Memorial internship will primarily focus on OFFICE ADMINISTRATION. The incumbent will be actively involved in the day to day operations of FTTSA – a small but growing non profit organization (NGO) with a fluctuating staff complement of 10-12 people. The intern will work closely with FTTSA support staff and will gain valuable practical experience in all areas of office management as well as some aspects of project management, including: • Reception (receiving visitors, answering the phone, taking messages and fielding general enquiries); • Scheduling of meetings and telephone conferences including minuting of weekly staff meetings; • Procurement and inventory control (securing quotations, ordering supplies, controlling stock); • Personnel administration (manage leave register, distribute payslips, maintain personnel files); • Planning and executing workshops and similar events involving external stakeholders (invitations/RSVPs, booking venue, catering, travel, disseminating materials, report writing); • Managing travel arrangements and related administration; • Contributing to FTTSA communications (monthly e-newsletter, website, dissemination of brochures, annual reports and other collateral); • Participating in staff meetings and internal processes as required; • Ensuring that office equipment and infrastructure is in good working order and liaise with service providers as required; • Maintaining systems to coordinate the use of office infrastructure e.g. meeting rooms, parking bays, storage areas, brochure racks, reception area etc; • Coordinating banking, collection of post, postal and courier services; • Coordinating company waste recycling activities; and • Providing administrative support to technical staff as required.
  • 2. Any other duties pertaining to office administration or the above mentioned duties as required. Minimum qualifications for the internship: • Relevant tertiary qualification (minimum 65% average in major subjects) • Computer literacy in Microsoft software applications • Ability to use the Internet for business purposes • Ability to communicate in English In addition, the successful candidate will be able to: Manage many tasks simultaneously. Work independently. Work well with other people. Meet deadlines. Occasionally work beyond normal office hours Skills: Excellent organizational skills Good time-management skills Good telephone skills Proficiency in Microsoft Office Minimum typing speed 60 wpm Other The successful candidate must identify with the vision, mission and values of FTTSA. Application Procedure Interested candidates should submit the following information to FTTSA by 16h00 on 05 May 2010. • Covering letter • Curriculum Vitae • Names and contact details of at least two references • Short essay (up to 1000 words, in English) on one of the following topics: 1. Will the FIFA World Cup benefit your community? 2. What is “irresponsible” tourism? 3. How can businesses better contribute to poverty reduction in South Africa? The selection process will be as follows: 05 May (16h00) Deadline for receipt of applications by FTTSA 07 May Shortlisting of applications completed by FTTSA – shortlisted candidates will be contacted telephonically to confirm certain information and to schedule an interview Week of 10 May Interview panel (FTTSA offices in Pretoria) 17 May Letter of appointment to successful candidate 21 May FTTSA has notified unsuccessful candidates of outcome Applications should be directed to Netsai Sibanda: netsai@fairtourismsa.org.za By fax 012 342 2945. By hand: 1270 Church Street, #34A, Colbyn, Pretoria