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Laura Payten
Engagement Manager
Government Digital Service
What is Government
as a Platform?
Government as a Platform provides
shared components that make
services easier to create and
cheaper to run
GDS
Messages
Messages Information Payments
Registers Verification Hosting
GOV.UKGOV.U
K Notify
GOV.UK Notify GOV.UK GOV.UK Pay
Registers GOV.UK Verify GOV.UK
GOV.UK Pay
The payments platform
for the UK public sector
What is it?
GOV.UK Pay is a simple
way for service teams
to take and manage
payments online
GDS
Why did we
build it?
GDS
But paying government is often too difficult
for the user, and hard to manage for the
service.
GDS
Make it easier for users to pay for
government services
Make it easier and cheaper for service
teams to take and manage payments
Make it easier
for users
GDS
Fully accessible and user tested services
Manage your
payments easily
GDS
Take payments, issue refunds and run
reports on your payments
Security is built in
GDS
GOV.UK Pay is robust, secure and fully
Payment Card Industry (PCI) compliant
Used across the
public sector
GDS
Start taking
payments in a day
GDS
Receive payments and issue
refunds, simply, quickly and
securely using payment links.
www.gov.uk/payments/royal-wedding-
photographers/royal-wedding-photography-
accreditation
GDS
Automate your
service
Cost
There is no charge to use GOV.UK
Pay.
GDS
You continue to pay the transaction
rates of the Payment Service
provider.
GDS
Reporting
Branding
Use GOV.UK Pay or your own logo
GDS
"GDS sharing GOV.UK Pay to the
rest of the public sector has meant
that we do not need to build the
same thing over and over again,
ultimately saving public money."
Operations Manger, Dorset Council
GDS
www.gov.uk/pay
GOV.UK Notify
The messaging platform
for the UK public sector
What is it?
GOV.UK Notify is a simple way for
service team to provide information to
user, keeping them informed of their
application and key information
Why did we
build it?
GDS
1 in 4 calls to government
are someone asking for an
update
Make it easier
for users
GDSGDS
Notify is custom built to meet the
needs of government services
It’s easier, more resilient and cheaper
Control message
content in real-time
GDS
Personalise it or
keep it as it is
GDS
Automate your
service
See how
messages
perform
GDS
Saving time and
money
“We used GOV.UK Notify during the European
Parliamentary Election this year ... The system is ideal
for getting huge databases circulated that are
problematic if run through the Council’s infrastructure”
Tower Hamlet's Head of Electoral Services
GDS
Cost
- No cost for emails
- First 25,000 text messages are
free for local authorities
- Letters sent from as little as 60p
GDS
www.gov.uk/service-toolkit
Thanks!
Laura Payten
Engagement Manager
Government Digital Service

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How GOV.UK Common Platforms are helping local authorities transform services for their residents - Laura Payten (Government Digital Service)