Fidelizoo is a SaaS platform that allows small busines and franchises to create customer friendly loyalty programs, increasing revenue and customer loyalty.
Increase number of visits to your business. Bring your customers back.
2. Fidelizoo is a service that allows small businesses
and franchises to create customer friendly loyalty
programs, increasing revenue and customer loyalty
5. Small businesses do not use loyalty programs.
Sometimes they use "simple” solutions but with
low performance.
• Classic cards are easily lost
• They are forgotten
• They are damaged
And above all, small businesses don’t know about
their customers habits/liking and can’t benefit
from the opportunities offered by new
technologies to reach new customers
7. What about customers?
• Lots of loyalty cards in your wallet
• Hard to know my current status (points, rewards)
• Hard to know the rewards catalogue
• If I forget or lose my loyalty card I can’t take
advantage of loyalty benefits
9. Fidelizoo is a customer loyalty system that turns
customers into regular customers. In
addition, Fidelizoo spreads your brand among
other customers, friends and contacts.
10. A customer loyalty program helps you
understand your customer’s preferences and
consumption habits while learning, reinforcing
and rewarding loyalty.
Studies have shown that it is 7-10 times more
expensive to attract a new customer than to
retain an old one
11. Fidelizoo has been meant to fill the gap that deal
sites like groupon.com cannot reach. These daily
deal sites attract new customers but are not able
to retain them.
The benefits obtained by using the daily deal
sites are very tight, while the benefit of fidelizoo
customer loyalty programs are much bigger.
12. How Fidelizoo works?
Merchants need a tablet with the fidelizoo store app near the POS
At the time of payment, the customer scans their fidelizoo card which will be recognized
by the app. The customer gets points into their account.
The more visits, the more points earned. Points earned can be redemeed for rewards at
any moment.
http://youtu.be/Llfn93HG88o.
How it works? [video]
13. How do customers earn points?
At the time of payment, customers scan the fidelizoo card on the business tablet.
Each customer will have a unique code
Customers can share with their social networks contacts and friends (facebook and
twitter) when they earn points or redeem rewards. In exchange they will also earn points
(Social networks integration available soon)
What is the Fidelizoo code?
The fidelizoo code identifies every customer.
Each customer will have a unique code
Fidelizoo code
How rewards are managed?
Stores, through the web or with the help of its fidelizoo account manager, manage the
rewards and number of visits needed to achieve them
14. What kind of business fidelizoo goes?
Any business, any sector (restaurants, fast food chains, pubs, beauty
salons, hairdressers, dry cleaners, fashion, accesories, petrol stations, entertainment, …)
If you want to give your customers a reason to to visit your business again, fidelizoo will
allow you to create customized customer loyalty programs in a quick and easy manner.
How do customers get the fidelizoo code?
- Smartphone: By downloading the fidelizoo app (iOS, Android) it will
automatically generate the code that will be stored in the customer’s
smartphone
- Fidelizoo card: Alongside the tablet, customers can pick their fidelizoo
card with the fidelizoo code. After scanning the card over, the app will
ask for the customer’s register on the platform.
15. Merchant benefits
• Easy to use
• Barely intrusive
• reward most loyal customers
• Know customer behavior
• Retrieve "little" loyal customers
• Marketing campaigns for real customer
• Pay per use
• Revenue increase
16. Customer benefits
• Easy to use
• Barely intrusive
• No technological barriers to entry
• Knowledge of your the status
• Personalized offers
• Obtaining rewards
• Saving Money
17. The customer redeems
the points awarded for
each visit to the
business for a reward
3 easy steps
The customer places
an order
The customer displays
their fidelizoo code that
is recognized by the
tablet and gets points
on their account
Step 1 Step 2 Step 3
24. By accessing their private area, businesses
will be able to:
• Manage rewards and discounts
• View usage statistics and learn habits of
potential customers
• Send email marketing campaigns to their
customers