1. T. Nagendra Certified
Phone No: 9989808914
Email: Nagendra.tatapudi81@gmail.com
Professional Objective
Looking Forward For A Challenging And Significant Career, To Work In Professional Environment
Where I Can Enrich My Skills And Work Towards The Organizational Goals.
Professional Certifications
 ITIL® Foundation Certified in IT Service Management
Professional Experience:
 Over 7+ years of Experience in information technology industry as windows system administrator
 Working in Ramboll India Pvt Ltd from April 2011 to till date.
 Working on ticketing tool Service Now.
 Resolving the problems within the SLA and handling the L1, L2 calls till closure.
 Configuring and Maintaining Windows 2012 R2, 2008R2, 2008, 2003, Active Directory Services.
 Creating/modifying user accounts, security groups, and distribution list.
 Implementing Group Policies Applying to the Active Directory Users & Computers.
 Configuring and Maintaining DHCP, DNS and Windows media installation services.
 Implementing NTFS Permissions and Share level Permissions, Implementing disk Quotas, Managing
Disks & Maintaining User Profiles.
 Creating Reservations for Required dhcp client machines, joining the Workgroup Machines to
Domain, creating DNS Records, DHCP scopes.
 Installing and Maintaining VMware vSphere and ESXi Servers.
 Deployment of virtual machines using the create new Virtual Machine wizard, templates, cloning.
 Designing the Backup Strategy for sites and ensuring scheduled/unscheduled Backups as per
backup plan and restoration with Symantec exec backup.
 Installing services packs, role ups and Monitoring with software central tool.
 Installing and maintaining Symantec antivirus client and server application.
 Configuring and blocking system USB ports with Symantec antivirus.
 Troubleshooting Rack servers L1, L2 support and next level with the support of IBM Engineers.
 Monitoring all software usages with software Tools and preparing daily, monthly reports.
 Monitoring all installed system applications and unwanted applications and windows updates.
 Installing and maintain network level printers, scanners, configuring wireless routers.
 Maintaining 7 Video conference Rooms and resolving connectivity issues.
 Procuring required hardware assets with HOD approval and maintain assets sheet up to date.
 Installing win7, win8, server 2003, 2008, R2, 2012, Linux operating systems.
 Installing basics software’s and Microsoft software’s SQL, VSS, etc.
 Installing and resolving issue on Bentley and Tekla, ZW cad and AutoCAD software’s.
 Implementing MPLS network And support the user locations.

2.  Working IBM Servers X3650,X3610,X3650 M3.
 Troubleshooting OS issues, Applications and network connectivity issues.
 Supporting more than 500+ Users Windows 7, win8 workstations, From different locations.
 Possess strong communication, interpersonal, technical & analytical skills.
 Ability to learn new concepts quickly and apply them in a productive manner.
Relevant experience:
 Worked at Business Link Automation India Ltd as L2 Support Engineer from June 2007 to
February 2009
 Supported more than 100+ Windows 7, win8 workstations.
 Configuring & Troubleshoot of E-mail Clients (MS-Outlook 2003/2007, Outlook Express
 Managing Distribution Groups, Database Storage Groups.
 Installing win7, win8, server 2003, 2008, R2, 2012, Linux operating systems.
 Installing basics software’s, project related applications.
 Troubleshooting OS issues and network connectivity issues.
 Providing required hardware assets with HOD approval and maintain assets sheet up to date.
 Troubleshooting and maintain network level printers.
 Monitoring all installed system applications and windows updates.
 Installing and maintaining Symantec antivirus client.
ACADEMIC DETAILS
 Diploma In Electrical and Electronics in Engineering
PERSONAL PROFILE
Date of Birth : 28-08-1981
Permanent Address : 1-170/3, Bikshapati Enclave Chandanagar, Hyderabad.
Linguistics : English, Hindi & Telugu
DECLARATION
I do hereby confirm that the information given in this form is true to the best of my knowledge
and belief.
Place : Hyderabad (T Nagendra)
Date :