2. ““If your IQ is above 140,If your IQ is above 140,
you are a genius; if itsyou are a genius; if its
between 120 and 140,between 120 and 140,
you are gifted…”you are gifted…”
Did you ever notice that all theDid you ever notice that all the
hype surrounding IQ is obvioushype surrounding IQ is obvious
only during your academiconly during your academic
years?years?

3. Emotional IntelligenceEmotional Intelligence
QuotientQuotient
is the mental ability of an individual to
recognize his own moods, behaviours and
impulses as well as be sensitive to those
of others and also use this attunded
understanding to both to manage his
emotions and guide his thoughts/actions.
This affects all his other abilities-either
facilitating or interfering with the same.

4. ON THE ORGANISATIONALON THE ORGANISATIONAL
FRONTFRONT
Emotionally intelligent people clearly
understands their biases.
Their emotional empathy enables them to
communicate effectively.
They avoid procrastination and self-doubt,
and exercise clear thinking and sound
judgment in his work.
He will be self-motivated, goal oriented and
stay composed in stressful situations.
He will be more productive, successful and
happy, and help others be the same.

5. ON THE PERSONAL FRONTON THE PERSONAL FRONT
Self Awareness :Try to understand where
your emotions are coming from and why
you feel the way you do.
Self Regulation :This is all about managing
your heart and mind.
Social Awareness :Put yourself in other
people’s shoes to understand what makes
them tick.
Relationship Management :It helps you
adapt your responses to others and thus
manage your relationships and build
bonds wherever you go.

6. Be solution oriented :Feedback can be given a more
positive outlook by shifting the focus from past to
the future.
Be helpful :Use your energies to assist your people
to be right rather than prove them wrong.
Seek Cooperation :Instead of trying to force ideas
on people, stimulate their thought process by
acknowledging their need to self-determine.
Be specific :Always be instructive while making
course correction.
CONSTRUCTIVE CRITICISMCONSTRUCTIVE CRITICISM
REPLACING FINGER POINTING WITHREPLACING FINGER POINTING WITH
PROBLEM SOLVINGPROBLEM SOLVING

7. TEAM AND EMOTIONALTEAM AND EMOTIONAL
BONDINGBONDING
Mutual trust and respect is a perquisite for
building any team.
In an emotionally mature team, there is no one-
upmanship.
A team should feel comfortable about calling a
spade a spade when there is a need.
A team that is constantly conditioned to react
with positivity and pragmatism is in the best
position to respond to tough challenges.

8. GETTING TEAM MEMBERS TOGETTING TEAM MEMBERS TO
TRUST EACH OTHERTRUST EACH OTHER
Have an arrangement so that all relevant
information about team activities is available to
all members and that too in an equal footing.
Foster an open atmosphere where people feel
free to express their thoughts.
Persuade team members to take ownership of
their actions and perform at full force.
Encourage measures of healthy small talk.
Practice what you preach by genuinely
committing to the team vision.

9. GOODGOOD INTER-PERSONAL RELATIONSINTER-PERSONAL RELATIONS
MAKE LIFE EASY IN TEAMSMAKE LIFE EASY IN TEAMS.
When people share good relations
between them, there is less scope for
arguments and complains.
With good relations there is no jealousy or
grudge exhibited and there is fair play in
the minds of all.
Where there is good relations people see
no threats. There is competition, but in a
healthy form.

10. QUICK CLUESQUICK CLUES
TO IMPROVE YOURTO IMPROVE YOUR
INTERPERSONAL RELATIONSINTERPERSONAL RELATIONS
.
In good relationships listening with interest is
a trait that will be appreciated by all.
Whatever may be your feeling for a particular
person, never show your feelings openly
through your body language.
Never forget to thank people when you derive
some benefit from their advice.

11. NEW WAYS TO MOTIVATE
TEAM MEMBERS
Matching tasks with individual talents.
Providing opportunities to those who yearn
to enhance their knowledge.
Assigning mentoring roles to those who
love to teach or to share knowledge.
Exposing people who like challenges to
new roles.
Seeking input from team members in all
stages of activities.

12. HOW TO HAVEHOW TO HAVE
A HAPPY WORKA HAPPY WORK
DAYDAY“While most of the factors related to
workplace discontentment can be easily
identified, it is only the perception
problems that go unnoticed. Surprisingly,
you tend to harbour these perceptions
and nurture them over time without any
inclination to do so.”

13. .About your company : Organizations try to
come up with the best of ideas to reduce the
burden on the employees and try to frame
policies that help employees in the long run.
About your boss : It takes a certain amount of
effort to think logically in frustrating situations.
Instead of worrying why you were denied a
promotion or why your boss failed to consider
your request, speak it out with your boss.
About you : Talk to your teammates and boss to
understand their expectations of you. It is the
only way you will be able to change your
perceptions and the way you work.

14. WALK AN EXTRA MILE TOWALK AN EXTRA MILE TO
ENJOY YOUR WORKENJOY YOUR WORK
Raise your bar regularly.
Seek new kinds of work.
Take time to share your knowledge.
Participate in extra-curricular activities.
Organize formal and informal activities
“A dream of working for a big company,
as part of a happy team, in an interesting
role and with an understanding boss…”