A Definition of Management
Management processes include planning,
organizing, Leading and controlling.
An important aspect of management's
function is the allocation of finite resources.
Resources can be human, financial,
technological or natural.
There are different management styles:
Traditional, team, and servant.
The Management Process
Planning
The process of setting performance objectives and
determining what actions should be taken to achieve
them.
Organizing
The process of assigning tasks, allocating resources
and coordinating the activities of individuals and
groups.
Leading
The process of arousing people’s enthusiasm to work
hard and inspiring their efforts to fulfill plans and
accomplish objectives.
Controlling
The process of measuring work performance,
comparing results to objectives and taking corrective
Effective Management
Effective Managers
Meet both performance and satisfaction
goals.
o Performance relates to achieving
organizational goals
o Satisfaction relates to (quality of work life)
How to Be an Effective
Manager?
1) Build a good relationship with your
people by demonstrating interest not only
in their job but also in their personal lives.
2) Be humble.
3) Sharpen your communication skills.
4) Provide and ask for feedback.
5) Empower your people.
7 Keys to Becoming a More
Effective Manager “1
1. Delegate Wisely
The key to management success is to learn to
effectively delegate both the responsibility for
completing assignments and the authority
required to get things done.
2. Set Goals
Every employee needs goals to strive for. Not
only do goals give employees direction and
purpose, but they ensure that your employees
are working towards the overall organizational
goals.
7 Keys to Becoming a More
Effective Manager “2
3. Communicate
Far too many managers communicate far too
little. It's often difficult for busy business
owners and executives to keep their
employees up-to-date on the latest
organizational news.
4. Make Time for Employees
Above all, managing is a people job. When an
employee needs to talk with you--whatever the
reason--make sure that you set aside the time
to do so.
7 Keys to Becoming a More
Effective Manager “3
5. Recognize Achievements
Every employee wants to do a good job. And
when they do a good job, employees want
recognition from their bosses.
6. Think About Lasting Solutions
No matter how difficult the problem, there is
always a quick solution, and entrepreneurs are
happiest when they are devising solutions to
problems.
7 Keys to Becoming a More
Effective Manager “4
7. Don't Take It Too Seriously
Without a doubt, owning a company is serious
business. Products and services must be sold
and delivered, and money must be made.
Despite the gravity of these responsibilities,
successful managers make their organizations
fun places to work.
Functions of Managers
Planning & Decisions
Organizing Tasks
Staffing Roles
Leading Teams
Knowledge Management
Controlling Activities
Customer Experience Management
The Roles of Management
1) Interpersonal Roles:
Figurehead
Leader
2) Informaltional Roles:
Moniton
Spoker person
3) Decisional Roles:
Enterpreneur
Resosourse Allocator
Effective Management Skills
While some people are natural leaders or
managers, management skills can be
learned or developed in almost anyone.
The skills required for a manager fall in four
categories :
1) Technical Skills
2) Administrative Skills
3) Problem Solving
4) Interpersonal Skills
Technical Skills
The manager should know how to
operate, program, and fix the register.
Managers should be willing to learn
new technology.
Technology can make a managers job
easier and less time consuming.
Administrative Skills
Planning includes determining what
needs to be done and how it will be
done.
Both short-term and long-term
planning should be used.
Controlling is the process of
comparing the plan to the actual
results.
Another word for controlling is
evaluating.
Problem Solving
Effective managers have to be able to
solve problems may arise within the
organization.
To be a good problem solver, a
manager needs good communication
skills, listening skills, analytical skills,
and research skills to generate
possible solutions.
Employees will look to the manager to
“fix” whatever is not working.
Interpersonal Skills
The manager may interact with other
employees, teachers, administrators,
students, customers, and vendors.
A manager needs to get along well with
others and demonstrate leadership.
They should be a good listener and
understand the needs of people.
The manager should set an example.
Managing Effectively for
Results
Good managers are proactive and
unconventional in managing change,
finding ways to do better and more with
less resources, leading with greater
flexibility and diversity in approaches to
deliver results.
They must focus on high performance,
direct efforts on continuous
improvement, and are themselves
champion and initiator of change.
An effective manager will:
Manage performance for results:
Make best use of resources, ensure value
for money, overcome constraints and avoid
wastage.
Develop performance indicators and
benchmark for continuous improvement.
Review and improve work processes,
procedures and systems.
Identify and address problems and
concerns through preventive actions.
An effective manager will:
Make change happen :
Act as a catalyst and driver for continuous
improvement.
Work beyond traditional boundaries and
produce results.
Is prepared to take risks, overcome
obstacles, and manage resistance.
Learn from mistakes and success; do not
lose strength and courage.
An effective manager will:
Act ethically and maintain integrity
Is open, honest and truthful.
Uphold integrity of one self and in staff.
Keep promises, deliver results and admit
mistakes.
An effective manager will:
Take responsibility for continuous self
improvement
Understand own strengths and weaknesses as
well as the working environment.
Explore good management practices
elsewhere, update knowledge, skills and
techniques relevant to the job.
Seek feedback from supervising officer, peers
and staff members.
Seek opportunities to develop a different range
of job experiences.
Extend network, and arrange self-study for
continuous learning and improvement.
An effective manager will:
Possess and project a positive self-
image
Is self motivated and willing to contribute
efforts beyond the basics.
Has high energy, resilience and tenacity.
Lead by example and personal
commitment.
Questions : True Or False
1) Is planning a management process ? (True)
2) A resources can be financial ? (True)
3) There are diffrent Management Styles ? (True)
4) There are 10 Key’s to becoming a more effictive
manger? (False)
5) Communication is not important ? (False)
6) Taking a break is one the 7 key’s to becoming a
better manger ? (False)
7) Organizing Tasks is function of manger? (True)
Questions : True Or False
8) An effictive manger will learn from his
mistakes and success ? (True)
9) An effictive manger will sit back and relax ?
(False)
10) A good mager will not care about financial
problems ? ( False)
Questions : Match
Mangment processes
Communicate
Resources Truthful
Act ethically Leading
Take responsbility Human
Functions of mangers
Interpersonal
Roles of management Problem
slolving
Effictive management skills Traditional
7 key to be effictive manager Leading teams