1. Contact
Nicole Angelique Cyphers
Tel : 507-469-1559
Business Technology Solutions Delivery Expert E-mail : ncyphers@earthlink.net
Profile
Objective
I am seeking a
position within
Information
Technology as a
business technology
solutions analyst,
architect, trainer and
project manager or
related.
Cyphers, Nicole Angelique Page: 1
2. Key Skills
Proficient or familiar with a vast array of information technology, business management and marketing skills,
including, but not limited to:
Project Management
(20 Years)
Systems DBA & ETL
For IBM DB2 & Microsoft
SQL Server
(5 Years)
Systems & Solutions
Architect/Analyst
For Systems, Database
and Hardware, Evaluation,
Selection and Delivery
including RFP & ROI
(20 Years)
Team Leadership &
Development
(20 Years)
Data Analysis
(5 Years)
Reporting Systems
Framework & Report
Development
With Crystal Reports,
Business Objects, and
Cognos
(10 Years)
Software Development
Life Cycle (SDLC) &
Joint App Dev (JAD)
(20 Years)
Data Modeling
With Erwin, Microsoft &
Embarcadero (5 Years)
Marketing Campaign
Management & Analysis
With SQL, SPSS and
Alterian
(3 Years)
IT Business Startup
(4 Years)
Sales Engineer
(10 Years)
Application or Solutions
Trainer and Technical
Writer
(20 Years)
Cyphers, Nicole Angelique Page: 2
4. Positions and Accomplishments
Taylor Corporation
The Occasions Group, Taylor Corporation, North Mankato, MN, USA, www.taylorcorp.com (2003-Present)
• Manager (Campaign Management, Analysis, Circulation - Reporting to Marketing VP)
Marketing Data Warehouse and Campaign Management System Delivered for many of the 90 Taylor
Direct Mail Companies… Solution: Alterian hosted externally by Acxiom
Marketing Data Analysis with significant recommendations to save costs and increase sales
Data List Marketing and Acquisition
• Director (Data Management and functioning as Lead DBA - Reporting to IT VP)
Team Built through repositioning of staff from acquisition and consolidation. Team skills developed
included Data Modeling, Database Design, ETL and SQL Tuning
Database Design and Data Modeling for new operational system for consolidation of 26 companies
covering all areas of operations including customer, order, print fulfillment as well as back end
databases for a new generation of websites… Toolset: Erwin in IBM DB2 and Microsoft SQL
environments
ETL Platform Selection for conversion, database consolidation and data Warehouse initiatives…
Selection: Informatica
Reporting System Selection for production and data Warehouse environments… Selection: Cognos
James Tower, Taylor Corporation, North Mankato, MN, USA, www.jamestower.com (2001-2003)
• Engineer (Hosting Services reporting to Hosting VP)
Web Analysis System Delivery… Selections: Webtrends and Omniture
PeopleSoft Systems Delivery in a high availability 3 tier configuration
Web Systems Support… Microsoft and Linux solutions for hosted customers
Internet Domain Management
Member of the Tech Lead, R & D Strategies Team for Taylor Corporation
“Taylor Corporation is one of the largest privately held companies in the United States providing business and personal
communications products, technologies and services”… “Behind the interactive, printing and marketing solutions that help build
the world’s most popular brands”… “100 plus subsidiaries”… “12,500 employees”… “275 of Fortune 500 businesses served”…
“3,000,000plus small business and consumers”… “A Forbes Private 200 company”… “One of the top ten graphics
communications companies in North America”… www.taylorcorp.com
First National Nebraska
First National Bank of Omaha, First National Nebraska, Inc., Omaha, NE, USA (1994-2001)
• Sr. DBA (Data Warehouse Team, IT Division – Reporting under VP of IT)
Data Warehouse delivery for Marketing, ATM, GL, Deposit, Credit Card, Merchant Transaction, POS,
CRM and Master Customer Index for a 360˚ view of the customer for analysis which also enabled the
single view of customer accounts for internet banking
Extract Transfer Load (ETL) and ETL best practices
• Team Leader (Systems Architecture Team, IT Division – Reporting to VP of IT)
Team Built of top architects for key projects and also ‘mercenary work’
TCP/IP to the Mainframe
Enterprise Data Warehouse Platform Selection and Upgrade
IBM DB2 UDB EEE IBM SP Framework with application nodes for SAS and Campaign
Management
Internet Platform Selection… Sun Solaris Platform and Websphere Application Services
Hosting Services Startup Company Established covering all aspects of hosting (hardware, operating
systems, databases, disk, backup, monitoring, security, billing and sales engineer role)
Enterprise BI Platform Selection & Implementation…. Business Objects
• Group Manager (Open Systems & Database Group, IT Division – Reporting to VP of IT)
For 600+ Unix and Microsoft systems:
Enterprise Backup System Selection… Veritas
Enterprise Storage Selection and kickoff of migration from independent storage systems…
EMC Cyphers, Nicole Angelique Page: 4
6. Training
Microsoft SQL Server Admin
Microsoft & Unix Systems Admin
IBM DB2 & EEE Admin
Crystal Reports, Business Objects and
Cognos Framework and Report Design
Systemation Project Management
Frontline Leadership Series
Leadership Effectiveness Series
Weblogic & Peoplesoft Admin
Building & Supporting Websites
Education
Scheduled (Jan-09)
Mini Masters In
Project Management
University of St.
Thomas, St. Paul,
Minnesota, USA
Mid 2000’s
Continued
Education in
Business
Management and
Marketing
College of St.
Catherine, St. Paul,
Minnesota, USA
Late 1990’s
Continued
Education in
Information
Technology
St. Mary’s College
and Creighton
University, Omaha,
Cyphers, Nicole Angelique Page: 6
7. Location and Availability
Location
Present Location:
19049 Kodiak Lane,
Mankato, MN 56001
USA
Will move to
employment location
and relocation
assistance is not
required
Availability
Two weeks from date
of job acceptance
Cyphers, Nicole Angelique Page: 7