Customers don’t want to be the fool. Their time is precious, yet, often Customer Support and User Experience offerings build false trust. Some continually transfer customers down the line. Others force the customer to figure things out for themselves. Ultimately, many send customers away without answers. Send the customer further no more.

1. Danger,
It’s
April
Fool’s
Did you know…

2. In Ireland it was
traditional to entrust
the victim with an
“important letter” to be
given to a named
person.

3. That person would ask
the victim to take it to
someone else, and so on.
The letter read:
send the fool further

4. Ha
ha

5. Who doesn’t like a
good April Fool’s joke?

6. There’s always somebody
Stick in the
mud

7. The
Office
For everyone else:

8. Rose:a
Stone’s
learn
Klingon
April
Fool’s
prank
or:

9. But

10. On a more
serious note

11. How often do you
feel pranked
as a customer?

12. with the old
bait & switch…

13. Please wait while
we transfer you.

14. some expect you
to…

15. Yourself.

16. Many are Sent away
without answers.

17. Huge trust fail!

18. how can this be
happening?

19. Please, Stop the
snipe hunt

20. And yet

21. by 2016, 89% of companies
plan to compete primarily
on customer experience,
so…

22. Make it easy for
people to find
what they want

23. When
they want it

24. People expect

25. We do too

26. We connect customers to
real people
In real-time
For real results

27. Customer experience
is no joke.
Even on April 1st

28. send your
customer experience
further.

29. Get the demo
click

30. Happy
April
Fool’s
Day

31. Credits
h:p://irishfamilymaps.com/
h:p://www.nbc.com/the-­‐office
h:p://upload.wikimedia.org/wikipedia/en/1/11/Punk'd_logo.jpg
h:p://a.tgcdn.net/images/refresh/carousel/photos/140401-­‐rose:a-­‐stone-­‐klingon.jpg
h:p://www.fox.com/the-­‐simpsons/full-­‐episodes
h:p://kevinhjazz.com/wp-­‐content/uploads/2014/09/b4c_musical_notes_background_4.pn
h:p://www.seagullschat.com/wp-­‐content/uploads/2015/01/blog_post_transfer-­‐window1-­‐
h:p://vigne:e4.wikia.nocookie.net/gameshows/images/f/f6/New_figure_it_out_logo.png/
h:p://blog.mass.gov/wp-­‐content/uploads/legacy-­‐images/consumer/6a01053686a547970c
h:p://th03.deviantart.net/fs71/PRE/i/2014/015/0/3/charlie_brown_s_sad_walk_by_topca
h:p://www.andpop.com/wp-­‐content/uploads/2013/01/Screen-­‐Shot-­‐2013-­‐01-­‐03-­‐at-­‐11.18.
h:p://www.quotescommessecalcio.com/wordpress/wp-­‐content/uploads/2015/02/89.png
h:p://files1.coloribus.com/files/adsarchive/part_807/8077505/file/halls-­‐light-­‐cough-­‐sweet
h:p://www.boyscoutstore.com/images/detailed/57/m001n00032new.jpg
h:p://womenonthefence.com/wp-­‐content/uploads/2014/10/instant-­‐grabficabon-­‐i-­‐want-­‐it
h:p://popstrip.com/sbck-­‐in-­‐the-­‐mud/h:p://www.telegraph.co.uk/men/the-­‐filter/1073487