The deck I used for my talk at UXIndia 2014, Bangalore.
Over the last few years that I have been doing user research, I have seen the practice of user research - more specifically, the methods, tools & techniques that we use - stay pretty much unchanged.
But then look at the way we consume, create and communicate now. It has undergone tremendous shifts. We have become more mobile and more connected than ever before. Our attention spans and consumption patterns are completely bite-sized. Given that user research is about knowing people, its but obvious that as people evolve, the practice should evolve too.
Through this talk, I wanted to explore how user research can evolve in order to best leverage these big 'shifts' and blend with people's everyday lives.
A lot of context is lost without the accompanying 'talk' per se. But I hope the slides give a decent idea. I would love to hear from you about how you have done user research differently, what has worked and what hasn't. Do drop me a line on firstname.lastname@example.org