Overview
of
session
1. Body Language
2. Communication Tone and Voice
4. Developing a Winning Presentation
5. Technical Expertise
6. Confront the brutal facts
Body
Language
-‐
Intro
Did
you
know
that
body
language
accounts
for
up
to
90%
of
a
conversa;on!
Our
body
language
will
give
others
an
impression
of
ourselves
or
show
our
emo;ons.
“This
new
policy
is
going
to
be
exci;ng.
Body
Language
–
Habits
What
is
the
meaning
of:
• Touching
your
nose
when
saying
something?
• Looking
down?
• Touching
your
ear?
• Covering
your
mouth
with
your
hand
when
talking?
Body
Language
–
Business
Body
Language
Business
can
be
construed
as
combat,
cour1ng,
socialising,
sparring..
Body
Language
–
Business
Body
Language
The
hand
shake
and
the
introduc0on
• This
helps
to
regulate
the
flow
of
communica;on.
It
signals
interest
in
others
and
increases
the
speaker's
credibility.
Speakers
who
make
eye
contact
open
the
flow
of
communica;on
and
convey
interest,
concern,
warmth,
and
credibility.
Body
Language
–
Business
Body
Language
Facial
Expressions:
• Smiling
is
a
powerful
cue
that
transmits
happiness,
friendliness,
warmth,
and
liking.
So,
if
you
smile
frequently
you
will
be
perceived
as
more
likable,
friendly,
warm,
and
approachable.
Body
Language
–
Habits
Nega;ve
habits:
Speech:
"uhmm,"
"you
know,"
Behavioural:
jingle
our
keys,
pacing...
These
distract
from
the
message
you
are
trying
to
get
across.
Assess
your
posi;ve
and
nega;ves
now.
Mirroring
-‐
adop;ng
their
habits
Communica=on
tone
and
voice
Ac1ve
Listening
Good
speakers
not
only
inform
their
audience,
they
also
listen
to
them.
Ac#ve
listening
is
NOT
the
same
as
hearing!
Developing
a
Winning
Presenta=on
Have
a
point!
...change
what
people
think,
feel
or
do
The single most important thing
you can do to dramatically
improve your presentations is to
have a story to tell.
Developing
a
Winning
Presenta=on
Structure:
Plan
to
move
them
from
point
A
to
point
B
in
x
slides
Developing
a
Winning
Presenta=on
Structuring
the
presenta1on
-‐
the
longest
challenge
Developing
a
Winning
Presenta=on
THINKING
SKETCHING
BUILDING
SCRIPTING REHEARSING
SLIDES
90 HOURS
30 SLIDES
Developing
a
Winning
Presenta=on
Act
1:
Create
the
Story
Act
2:
Deliver
the
Experience
Act
3:
Refine
and
Rehearse
Delivering the presentation
“To
fail
to
prepare
is
to
prepare
to
fail”
• Body
of
presenta;on
:
ask
yourself
-‐
purpose,
who’s
a]ending,
what
does
the
audience
already
know
about
the
subject?
• Focus
on
The
One
Thing.
• Allow
the
audience
to
stay
focused!
Delivering the presentation
Planning
and
Research
“To
fail
to
prepare
is
to
prepare
to
fail”
• Begin
with
introduc;ons/ground
rules
• Spend
some
;me
introducing
yourself,
let
them
know
you
are
a
real
person!
• Authority
–
why
they
should
listen
to
you
Delivering the presentation
Tell
them
what
you’re
going
to
tell
them.
Then
tell
them.
Then
tell
them
what
you’ve
told
them.
Current
situa0on
>
Research
>
Key
insight
>
Strategy
>
Crea0ve
>
Concl.
• Human
truth/consumer
behaviour
• Sales
related
Current
situa0on
>
Research
>
Key
insight
>
Strategy
>
Crea0ve
>
Concl.
• Budget
• Future
mindedness
• Thorough
mix
of
communica0on
elements
Current
situa0on
>
Research
>
Key
insight
>
Strategy
>
Crea0ve
>
Concl.
Blow
their
socks
off!
Current
situa0on
>
Research
>
Key
insight
>
Strategy
>
Crea0ve
>
Concl.
Tell
them
what
you’ve
told
them
Developing
a
winning
presenta=on
The
Rule
of
Synergy
When
2
people
come
together
in
like-‐mindedness
to
achieve
the
same
goal,
the
result
is
far
greater
than
before.
Always
present
with
the
thought
in
mind
“if
the
client
wins
out
of
this,
I
win”.
Developing
a
Winning
Presenta=on
Using
visual
aids
&
graphic
media
At
least
60%
graphics
(charts,
graphs,
images)
Steve
Jobs
-‐
No
bullet
points.
Ever.
The
leave-‐behind
Developing
a
Winning
Presenta=on
Master
stage
presence
Nerves.
Body
language.
Eye
contact...
Tips
and
Techniques
• Vary
your
voice.
If
you
do
not
modulate
your
voice,
you will
be
perceived
as
boring
and
dull.
• Reading
from
handouts:
un-‐confuse
the
audience!
• Do
not
wave
a
pointer
around.
The
audience
will become
fixated
upon
your
“sword”
instead
of
you.
• Speak
to
the
audience
…
NOT
to
the
visual
aids
• Circulate
around
the
room
as
you
speak
–
this
creates
physical
closeness
to
the
audience.
• Get
to
the
presenta;on
before
your
audience
arrives
and
be
the
last
one
to
leave.
Ending off well
• Always
allow
;me
at
the
end
of
the
presenta;on
for
ques;ons.
• Keep
your
cool
if
a
ques;oner
disagrees
with
you…
You
are
a
professional!
• When
a
ques;on
is
asked,
repeat
it
to
ensure
everyone
(including
you)
heard
it
correctly.
• When
answering,
direct
your
remarks
to
the
en;re
audience
to
keep
everyone
focused,
not
just
the
ques;oner.
• Answers
that
last
10
to
40
seconds
work
best.