MISSION: Why we exist
Creating opportunities for people where they live, learn, and work
VISION: What we want to be
To empower our customers to achieve their dreams
VALUES: What we believe in and how we behave
• Provide superior customer experiences
• Create an awesome work environment
• Pursue opportunities for diversification and growth
• Communicate openly and honestly
• Give back to the communities in which we live and work
CORPORATE OBJECTIVES
• Enhance customer experiences
• Grow our core
• Diversify our products and services
• Energize our associates
• Exceed our financial targets
• Reposition the company for the long-term
NDS
•FFELP, ED, consumer loan origination and
servicing software
• Primary markets: Government and lenders
• Service over $200 billion in total loan volume
for 9.8 million borrowers
NBS
• Tuition payment plans, school information
system software, online payment processing
• Primary markets: Private K–12 schools and
higher education institutions
• Serves 13,500 K–12 schools
• Works with 970 colleges and universities
AGM
• Manages $23 billion in net student loan assets
• Portfolio expected to generate $2.00 billion in
future cash flows
CORPORATE AND OTHER ACTIVITIES
• Investment activities
• Unsecured debt
• Other products and services including
investment advisory services
ALLO
• Provides end-to-end fiber optic network to
businesses and residences
• Offers ultra-fast broadband, internet, phone,
and television services
• Focused on underserved market opportunities
• Aims to outmatch competitors by providing a
superior product, price simplicity, and excellent
customer service
Nelnet's Core
Results of Operations by Segment
2015
(in thousands)
Total Revenue $290,261 $119,443 - $415,159 $86,701 $(50,354) $861,210
People Costs (134,635) (55,523) - (2,172) (55,585) - (247,914)
Other Expenses (59,710) (24,153) - (35,296) (102,429) - (221,588)
Internal Activity (29,706) (8,617) - (50,899) 38,868 50,354 -
Income Tax (25,153) (11,838) - (124,180) 19,677 - (141,493)
Adj. NI $41,057 $19,312 - $202,612 ($12,768) - $250,215
After Tax-EPS $0.90 $0.42 - $4.45 ($0.28) - $5.50
2014
(in thousands)
Total Revenue $295,583 $99,430 - $423,497 $120,955 $(55,139) $884,326
People Costs (125,844) (48,453) - (2,316) (51,466) - (228,079)
Other Expenses (61,255) (21,175) - (33,611) (110,061) - (226,102)
Internal Activity (31,956) (4,769) - (56,325) 37,912 55,139 -
Income Tax (29,081) (9,513) - (125,873) 18,555 - (145,911)
Adj. NI $47,447 $15,520 - $205,372 $15,895 - $284,234
After Tax-EPS $1.02 $0.33 - $4.42 $0.34 - $6.12
NDS NBS ALLO AGM
Corporate and
Other Activities Eliminations Consol.
2016
(in thousands)
Total Revenue $260,338 $132,739 $17,659 $355,896 $48,604 $(45,381) $769,855
People Costs (132,072) (62,329) (7,649) (1,985) (51,889) - (255,924)
Other Expenses (42,695) (29,081) (18,566) (31,755) (65,514) - (187,611)
Internal Activity (24,204) (6,615) (958) (46,494) 32,889 45,381 -
Income Tax (23,319) (13,191) 3,615 (104,752) 23,598 - (114,050)
Adj. NI $38,048 $21,523 ($5,899) $170,910 ($12,312) - $212,270
After Tax-EPS $0.89 $0.50 ($0.14) $4.01 ($0.29) $4.97
Balance Sheet, Ratios, and Cash Flow
Financial Ratios
Dec
2008
Dec
2009
Dec
2010
Dec
2011
Dec
2012
Dec
2013
Dec
2014
Dec
2015
Dec
2016
Q2
2017
Capital Ratio 2.3% 3.0% 3.5% 4.1% 4.4% 5.2% 5.7% 6.2% 7.6% 8.4%
Debt to Equity 150.4% 96.7% 49.6% 9.5% 13.2% 9.8% 4.2% 8.3% 3.0% 1.0%
BV/Share $13.05 $15.73 $18.75 $22.62 $25.00 $31.13 $37.31 $42.87 $48.96 $50.54
Cash Provided By
(in thousands)
Dec
2008
Dec
2009
Dec
2010
Dec
2011
Dec
2012
Dec
2013
Dec
2014
Dec
2015
Dec
2016
Q2
2017
Operating Activities $321,103 $324,706 $194,868 $310,862 $299,318 $387,180 $357,449 $391,365 $325,257 $132,132
Balance Sheet
(in millions)
Dec
2008
Dec
2009
Dec
2010
Dec
2011
Dec
2012
Dec
2013
Dec
2014
Dec
2015
Dec
2016
Q2
2017
Total Assets $27,855 $25,876 $25,894 $25,852 $26,544 $27,704 $30,028 $30,419 $27,180 $25,323
Total Liabilities $27,212 $25,092 $24,987 $24,786 $25,379 $26,260 $28,303 $28,527 $25,109 $23,193
Shareholders’ Equity $643 $784 $907 $1,066 $1,165 $1,444 $1,725 $1,884 $2,062 $2,115
Non-Controlling Interest $0 $0 $0 $0 $0 $0 $0 $8 $9 $15
Total Liabilities and
Shareholders’ Equity
$27,855 $25,876 $25,894 $25,852 $26,544 $27,704 $30,028 $30,419 $27,180 $25,323
LoanServicing Volume
Government Servicing Consumer Servicing FFELP Servicing
$0
$25
$50
$75
2009 2010
$100
$38
$61
$76
$97
$138
20122011 20152013
$125
$150
$175
$162
2014
$176
$200
2016
$195
Q2 2017
$201
Loan Servicing Volume (in billions)
Number of Borrowers Q2 2017
ED Servicing - Including TPD 5,849,283
Remote Hosting - Other 2,317,151
FFELP Servicing 1,218,706
Consumer Servicing 454,182
Total 9,839,322
Future Cash Flow of Loan Portfolio
$140
$215 $230
$0
$100
$200
$300
Q3-Q4 2017 2018 2019 2020 2021
$400
$300
2022 2023
$520
$255$265
2024+
$75
$2.00 BILLION
Asset-Backed Securitization Cash Flow Forecast (in millions)
• $105 million through June 30, 2017
• $356 million in 2016
• $4.0 billion in 2015
• $6.1 billion in 2014
• $4.1 billion in 2013
• $3.9 billion in 2012
• $2.8 billion in 2011
• $3.4 billion in 2010
Loan Purchases
*The forward-looking information includes expectations for future financial conditions, results of operations,
or economic performance that is based on assumptions and analyses made by management in light of
management’s experience and its perception of historical trends, current conditions, expected future
developments, and other factors that management believes are appropriate under the circumstances.