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Graphs in Automotive and Manufacturing - Unlock New Value from Your Data

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Joe Depoe, Neo4j

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Graphs in Automotive and Manufacturing - Unlock New Value from Your Data

  1. 1. Graphs in Automotive and Manufacturing Joe Depeau Sr. Presales Consultant, UK 29th May, 2018 @joedepeau http://linkedin.com/in/joedepeau
  2. 2. • Introduction to Graphs and Neo4j • Automotive & Manufacturing Data Overview • Use Cases • Supply Chain Management • Warranty Analytics • Customer 360 View • Knowledge Graph • Others … • Q&A 2 Agenda
  3. 3. Introduction to Graphs and Neo4j 3
  4. 4. Relational vs. Graph Databases 4
  5. 5. Graphs in the Age of Connections 5
  6. 6. 6
  7. 7. 7 Car name: “Dan” born: May 29, 1970 twitter: “@dan” name: “Ann” born: Dec 5, 1975 since: Jan 10, 2011 brand: “Volvo” model: “V70” Anatomy of a Property Graph Database Nodes • Represent the objects in the graph • Can be labeled Relationships • Relate nodes by type and direction Properties • Name-value pairs that can go on nodes and relationships. LOVES LOVES LIVES WITH Person Person
  8. 8. Automotive Data Overview 8
  9. 9. 9 Some Examples of Typical Automotive Data Event DataProduct Data Customer DataOrganizational Data 3rd Party Data Documentation Facilities Processes Systems and Databases KPIs and Reports Personal Data Customer Relationships Documentation Processes Product Details Product Hierarchy Bills of Materials Sensor / Telematics Data Warranty Claims Customer Contact Social Media Market Data Organisational Hierarchy Corporate Data Supply Chain Data Supplier Data Logistics Data Inventory Data Dealer Data
  10. 10. Use Case Examples 10
  11. 11. Supply Chain Example Graph Organisational Data Customer Data Product Data Event Data 3rd Party Data Created using https://neo4j-arrows.appspot.com/ Supply Chain Data 11
  12. 12. 12 Supply Chain Graph Uses • Can I use the graph to help me improve my ordering and procurement processes? • Can the graph help me save money on orders? • Can I optimize my inventory using a graph? • Can the graph help me with comparative analysis of my suppliers and their products? Yes! Yes! Yes! Yes!
  13. 13. Organisational Data Customer Data Product Data Event Data 3rd Party Data Warranty Analytics Example Graph 13 Supply Chain Data Created using https://neo4j-arrows.appspot.com/
  14. 14. 14 Warranty Analytics Graph Uses • Can I find patterns in the graph indicating inappropriate claims or warranty fraud? • Can I use the graph to help predict future claims? • Can the graph help me manage my warranty and recall risk? • Can I use the graph to help me understand whether faults might be caused by supplier issues? Yes! Yes! Yes! Yes!
  15. 15. 15 Customer 360 View Example Gr Organisational Data Customer Data Product Data Event Data 3rd Party Data Created using https://neo4j-arrows.appspot.com/ Supply Chain Data
  16. 16. 16 Customer 360 View Graph Uses • Can I use the customer 360 view graph to improve my customers’ experience? • Can I use the customer 360 view graph to identify high Lifetime Value customers? • Can I use the customer 360 view graph to detect and prevent churn? • Can I use the customer 360 view graph to improve upsell and cross-sell? Yes! Yes! Yes! Yes!
  17. 17. 17 Organisational Data Customer Data Product Data Event Data 3rd Party Data Created using https://neo4j-arrows.appspot.com/ Supply Chain Data Knowledge Graph Exam
  18. 18. 18 Knowledge Graph Uses • Can I use a knowledge graph to improve my products and services? • Can a knowledge graph help improve my product time- to-market? • Can I use a knowledge graph for customer-facing use as well? Yes! Yes! Yes!
  19. 19. 19 Other Automotive and Manufacturing Graph Use Cases • Identity and Access Management • Infrastructure and Network Management • Master/Meta-data Management • Regulatory Compliance (i.e. GDPR)
  20. 20. Case Study Examples 20
  21. 21. 21 Case Study : Volvo uses Neo4j to connect every component to customer needs
  22. 22. 22 Case Study : U.S. Army uses Neo4j for Bill of Materials and Supply Chain Management
  23. 23. 23 Case Study : Schleich uses Neo4j for integrated product data management throughout the value chain
  24. 24. 24 Case Study : NASA uses Neo4j for a “Lessons Learned” database used by engineers and scientists MISSION TO MARS
  25. 25. 25 Case Study : Lockheed Martin uses Neo4j for Product 360
  26. 26. Q & A 27
  27. 27. 28 Thank you!

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