This document discusses wealth management reporting and describes a solution to common challenges in report generation. The solution involves building reusable report components, using templates to design personalized reports, and consolidating data from multiple sources to generate reports on-demand or on a scheduled basis. This allows for faster, higher quality report generation while empowering relationship bankers and meeting compliance requirements.

1. Wealth Management Reporting

2. Typical Wealth Management Scenario
Support Team
Member of banker
support team works
with one or more
bankers
Operational Support
works with one or more
banker s to support client
reporting requirements
Investment Counselor
Caters to investment
products for one or
more client in a
Banker’s relationship
portfolio
Relationship
Banker
Owns relationship
with clients for all
types of asset and
liability banking
products
Multiple Data
Sources
Legacy Systems
Third Party System
CRM
Solutions for Business Process, Customer Communication & Content Management
HNI , Ultra HNI and Corporate Customers
Equity,
Fixed income
and
Mutual funds
Derivatives
and
Alternative
investments
Loans &
Deposits
Work
sheet
Market
Intellige
nce
Data Extraction
Statements Reports
Information
Data Processing
Information

3. Are these your challenges ???
Solutions for Business Process, Customer Communication & Content Management

4. Personalized Report on Customer Demand
Issues Faced
1. Consolidation of data
from various systems like
Deposits, Equity, Equity,
Fixed income , Mutual funds,
Derivatives , Alternative
investments, Deposits ,
Insurance etc.
2. Errors in data consolidation
3. Data Quality issues
4. In time Data availability
5. Standard Reports are not
helping
6. Personalization involves a lot
of back office support
7. Multiple approvals required
8. Customer complains that
delays in report Impedes
investment decision
This bulky report contains information
which is of little interest to me. I urgently
need a consolidated report on
1. Realized Gain/Loss
2. Exchange Traded Funds
3. International Equity
Sure Sir !!
Since this is a
personalized report will
get this compiled and
sent to you in 5 Working
Days…
Solutions for Business Process, Customer Communication & Content Management

5. Comprehensive
Portfolio
Performance
Report
Market
Movement
Report
Customized Report
with Customer
Specific Marketing
Detail Report
Mass Customization yet Compliant
Summary Report
( With Masked
Personal
Information)
Precise
Report
Report in Native
Language, Domestic
Currency , Color
Scheme etc
Personalization &
Localization
Report
Data
Security
Investment
Performance
Report
Relationship
Banker
Solutions for Business Process, Customer Communication & Content Management
Sample Statement
Holdings
and
Transactions
Report

6. Development Efforts in Personal Report Creation
Solutions for Business Process, Customer Communication & Content Management
1. High
Development
Effort cost
2. Inflexible
temple
modification
and
customization
process
3. High TAT with
custom report
generation
4. Major support
from backend
teams
5. High
maintenance
cost.
Standard template
Multiple Data Source
Development Team
Personal Reports
( Personal Templates)
Development
Effort
Issues Faced
Operation/
Support Team :
Personal
Report/Template
creation

7. Manual Report Creation
Standard Reports
( Pre Defined Templates )
Multiple Data
Sources
Legacy Systems
Third Party System
CRM
Solutions for Business Process, Customer Communication & Content Management
Issues Faced
1. Consolidation of
data from various
systems
2. Errors in data
consolidation.
3. Data Quality
issues
4. SLA Violations for
Data availability
5. High TAT for report
generation
Operation/
Support Team :
Manual report
creation using
standard template
Equity,
Fixed income
and
Mutual funds
Derivatives
and
Alternative
investments
Loans &
Deposits
Work
sheet
Market
Intellige
nce

8. Meeting Regulatory Compliance
1. Difficult to cope
Solutions for Business Process, Customer Communication & Content Management
with changing
regulatory
requirements based
on countries &
states
2. Workarounds
getting complicated
over time
3. Bespoke solution to
cater to Regulations
Disclaimer
Risk Exposure
Capital & Liquidity
Definitions
Report Terms
Issues Faced
Mandatory
Disclosures

9. Huge Risk
Analyst Reports Issues Faced
1. Chances of missing
regulatory notes /
disclaimers
2. Spreadsheets can be
outdated
3. Cut / Copy / Paste errors
4. Missing sections while
collating report
5. Manual calculations or
Core Data Sources
User Spreadsheets
Market Analytics entry errors
Other Data Sources
Solutions for Business Process, Customer Communication & Content Management

10. Let’s combat your challenges together ..!!!
New Way of Working….
Solutions for Business Process, Customer Communication & Content Management

11. Redefining Reports
 Report to be viewed as an aggregation of components
 Component is a reusable logical grouping of data columns, computations, static text
and layout
 Example of components could be: Customer Profile, Relationship Summary, Portfolio
Return, Cash & Short Term Investments, Realized/Unrealized Gain etc.
 Dynamic data in these components gets automatically fetched and rendered based on:
 Customer ID
 Reporting Levels (Relationship or Group, Entity, Account )
 Date Range
 Country / Geography
 Currency
 Data display option (Tabular or Graphical: Charts, Graphs)
 Component level disclaimers
 Component level filters
Solutions for Business Process, Customer Communication & Content Management

12. Wealth Management Reporting- Solution Overview
Various Data Sources
Base Report
Creation
Portfolio
Return
Create components
and add to Library
Personalized
Reports
3rd Party System
(Client/Banker Portal)
Solutions for Business Process, Customer Communication & Content Management
Template Design
Portfolio
Report
Report Generation
Wealth Management Solution
can generates wide range of
Wealth Management Reports for
Ultra High Net worth Individuals
as per their individual
requirements and preferences.
Features
• Flexible Report Creation Engine
• Create/View/Regeneration
Customized Reports
• Custom Templates Storage and
Retrieval
• Workflow Driven Collaboration
• Access to Heterogeneous
Databases.
MQ
CRM
Assets &
Liabilities

13. Equity, Fixed income
and Mutual funds
Loans &
Deposits Worksheets CRM Market Intelligence
ETL – Extraction, Transformation and Loading
Solutions for Business Process, Customer Communication & Content Management
Data
Sources
Derivatives and
investments
Data
Consolidation
Data
Reconciliation,
Quality check and
Pre Calculation/
Aggregation
Staging Base File
Base File
Base Report
Creation
Wealth Management Reporting- Data Consolidation
Legacy Systems Third Party System
A Base Report contains structured data
which is collected from various
applications and systems.
This data is used for creating various
decision-making and analytical reports.

14. Wealth Management Reporting- Component Design
Base File
Base
Report
Portfolio
Return
Data Set Creation
Cash Flow Unrealized Gain Portfolio
Comparison
Approver
Solutions for Business Process, Customer Communication & Content Management
Component Library
Approver does a rigorous testing of the components using sample data for all possible
permutations and combinations. Once approved these become part of certified
component gallery for quick report designing
Portfolio Return
Cash Flow
Unrealized Gain
Portfolio
Comparison
Component Creation

15. Wealth Management Reporting- Template Design
Portfolio Report
Approved
Portfolio Allocation
Associated Group
Solutions for Business Process, Customer Communication & Content Management
Template
Template is approved and Library
sent to template library to
facilitate quick report
generation as per customer
preferences
Portfolio Report
Customer Type 1
Component Library
Formattin
g Gallery
Entitlement Group
Summary Report
Disclaimer:
This is a computer generated report..
Summary Report
Portfolio Allocation
Disclaimer
Jkmdkl ldkkdk dkdkksk kdkal sk alkkskdkka
kdkkal;amd kakdkkdka dkkd the hheen sooom
sjdodn.
Wealth Report

16. Template
Library Formatting
Wealth Report
Portfolio Report
Summary Report
Portfolio Allocation
Disclaimer .
Gallery
Component Library
On Demand Request : Frequently asked Reports
On Demand Request : Custom Reports
Customer request a
frequently requested report :
Portfolio Report
Relationship Banker triggers report
generation on real time basis
Relationship
Banker
Summary Report
Disclaimer:
This is a computer generated report.
This does not require any signature,.
Incase of any failure please contact
us on our Emergency number 1800 -
101-2302.
Market Risk are subjected to
movement mo movements we don’t
take any responsibility
Relationship Banker
selects the predefined
report temple from the
library
Customer Request
Customized Report
Relationship Banker selects
a blank template, drag n
drops the necessary approved
report components.
Solutions for Business Process, Customer Communication & Content Management
Customers
Wealth Management Reporting- Report Creation

17. Template
Library Component Library
Wealth Report
Portfolio Report
Summary Report
Portfolio Allocation
Disclaimer:
This is a computer generated report.
Scheduled Report Generation
Relationship
Banker
Relationship Banker can
schedule reports for
different customer based
on the report preferences
and delivery mode
Based on the schedule
different reports are
generated and
dispatched to respective
customers
Solutions for Business Process, Customer Communication & Content Management
Customers
Wealth Management Reporting- Personalization
Formatting
Gallery

18. Wealth Management Reporting- Key Highlights
C O N T E M P O R A R Y R E P O R T I N G
Unified and Comprehensive Reporting from many
sources
Scheduled and On-Demand Reports
Personalized Information and Layout
Attractive Layouts
Individual Dashboards
Consistent Branding
Enforced Review
Automatic audit and archival
Solutions for Business Process, Customer Communication & Content Management

19. Wealth Management Reporting- Key Highlights
C O N T E M P O R A R Y R E P O R T I N G
E A S E o f D E S I G N
Drag and Drop placement
Resizing of component
Right based access of template
Multiple Layer Support
Style Gallery
Template Gallery
Master template creation with
header, footer, logo etc.
Graph
Barcode
Dynamic Image URL
Placeholders for Database Field.
System Fields
MS Word Authoring support
Solutions for Business Process, Customer Communication & Content Management

20. Wealth Management Reporting- Key Highlights
C O N T E M P O R A R Y R E P O R T I N G
E A S E o f D E S I G N
R I G H T S M A N A G E M E N T
Management rights according to
various roles :
Design Approval
Generation Approval
Distribution Approval
Sampling and Auditing
Sequential Sampling
Random Sampling
Searching
Solutions for Business Process, Customer Communication & Content Management

21. Wealth Management Reporting- Key Highlights
C O N T E M P O R A R Y R E P O R T I N G
E A S E o f D E S I G N
R I G H T S M A N A G E M E N T
T A R G E T E D P R O M O T I O N
Business Rule determined Promotional
Message
Conditional Annexure for Cross Selling
Capture Customer Interest through Dynamic
Hyperlink
Hyperlink on Image
Business Rule –
If ( CustomerType = ‘Gold’)
Solutions for Business Process, Customer Communication & Content Management

22. Wealth Management Reporting- Key Highlights
C O N T E M P O R A R Y R E P O R T I N G
E A S E o f D E S I G N
R I G H T S M A N A G E M E N T
T A R G E T E D P R O M O T I O N
S E C U R I T Y
Password Protected PDF
Digital Signature in PDF Statements
https:// enabled portal
SSO and LDAP Authentication Support
Solutions for Business Process, Customer Communication & Content Management

23. Wealth Management Reporting- Key Highlights
C O N T E M P O R A R Y R E P O R T I N G
E A S E o f D E S I G N
R I G H T S M A N A G E M E N T
T A R G E T E D P R O M O T I O N
S E C U R I T Y
D E L I V E R Y
Multi format resultant files PDF, AFP, HTML,
DHTML with sorting and drill down functionality.
Assured delivery of the objects in Printed or
electronic form
Acknowledgement workflow to ensure delivery
Track Undelivered statements : Track Undelivered
Statements , Integration with barcode reader.
Solutions for Business Process, Customer Communication & Content Management

24. Wealth Management Reporting- Key Highlights
C O N T E M P O R A R Y R E P O R T I N G
E A S E o f D E S I G N
R I G H T S M A N A G E M E N T
T A R G E T E D P R O M O T I O N
S E C U R I T Y
D E L I V E R Y
I N T E G R A T I O N
WEB SERVICES
MIDDLE WARE
Centralized and unified reporting solution
Provision of generic framework to dynamically
incorporate existing services, WSDL etc
Extensive use of XML using SOA for dynamic
generation of components/reports.
Solutions for Business Process, Customer Communication & Content Management

25. Wealth Management Reporting- Key Highlights
Fast Search
Index based Search
Search on Content/field
Volume Independent Search on
same filters
C O N T E M P O R A R Y R E P O R T I N G
E A S E o f D E S I G N
R I G H T S M A N A G E M E N T
T A R G E T E D P R O M O T I O N
S E C U R I T Y
D E L I V E R Y
I N T E G R A T I O N
A R C H I VA L A N D R E T R I E VA L
Archival
In Built Secured Content
Repository
Adapter for DMS
Solutions for Business Process, Customer Communication & Content Management

26. Wealth Management Reporting- Key Highlights
C O N T E M P O R A R Y R E P O R T I N G
E A S E o f D E S I G N
R I G H T S M A N A G E M E N T
T A R G E T E D P R O M O T I O N
S E C U R I T Y
D E L I V E R Y
I N T E G R A T I O N
A R C H I VA L A N D R E T R I E VA L
MOB I L I T Y
Any-time Any-where Reporting
Report Generation to work on iOS, Windows and Android platform to support
“Any-time Any-where” reports.
Solutions for Business Process, Customer Communication & Content Management

27. Wealth Management Reporting – Lets Talk Numbers
Faster TAT in Report Generation
Report Generation TAT : 2-5 Day
Pre WMR
implementation
Post WMR
implementation
Report Generation TAT: 15-20 Min
100 % SLA Adherence
SLA Adherence : 60 %
Pre WMR
implementation
Post WMR
implementation
SLA Adherence : 100%
Quality: Right First Time – 100%
Right First Time: 70 %
Pre WMR
implementation
Post WMR
implementation
Right First Time : 100%
Solutions for Business Process, Customer Communication & Content Management

28. Wealth Management Reporting – Intangible Benefits
Quick & Easy Template Designing & Maintenance
 Drag & Drop based Template Designing
 Web based designer to design reports using published components
 Quick response to change in template designs
 Predefined Template, Font and Style Gallery
Component Design & Reusability
 Reusable Component Designer based on parameters from various
data Sources
 Workflow based approvals for the designed components
 Necessary validations and auditing of the component design process
Personalized & Multilingual Report Generation
 Reports could be made available in different languages based on
Customer Preferences, Demographics, Country or Community etc.
 Customized Reports for individual customers
Solutions for Business Process, Customer Communication & Content Management

29. Wealth Management Reporting – Intangible Benefits
Empowering the Relationship Bankers
 Able to service customer’s on demand requests with minimal
TAT
 Highly personalized error free reports
 RM’s are empowered to schedule reports on varied frequencies
– Daily, Weekly, fortnightly
Solutions for Business Process, Customer Communication & Content Management
Relationship
Banker
Custom reports for Different Customers

30. Thank You
Solutions for Business Process, Customer Communication 30
& Content Management