Distributed tracing is designed to give DevOps teams an easy way to capture, visualize, and analyze traces through complex architectures—including architectures that use both monoliths and microservices. And, by leveraging New Relic Applied Intelligence capabilities, you can easily highlight anomalies within a trace for more faster resolution.

1. ©2008–18 New Relic, Inc. All rights reserved
Understanding Microservice Latency
for DevOps Teams
An Introduction to New Relic Distributed Tracing

2. 2
Housekeeping
Confidential ©2008-17 New Relic, Inc. All rights reserved.
Today’s webinar is being
recorded. A link to the
recording will be emailed to
all registrants shortly after.
Please be sure to ask
any questions via the
“Questions Panel”.
There will be a brief survey
after the webinar for any
additional questions or
feedback.

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Introductions
3
James Nguyen
Product Marketing
Josh Rhinehart
Solutions Engineering

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Introductions Modern
microservice
systems
How distributed
tracing works
under the hood
Agenda
4
1 2 4
Distributed tracing
in action
3

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Modern
microservice systems

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Monoliths to Microservices

7. RDS
AWS S3
NoSQL
Kafka
SQS
Managing complexity in modern architectures

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Challenges for engineering
Frequent System
Changes
Diverse
Technology
Data Silos

9. Understanding a request in a Monolith
9
Original
Application
Result
New
Relic
Agent

10. Understanding a request through your Microservices
10
Original
Application
Microservice
A
Microservice
BExternal
Service
MicroserviceC
Result
New
Relic
Agent
New
Relic
Agent
New
Relic
Agent
New
Relic
Agent
New
Relic
Agent

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Demo

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• Up and downstream
dependencies linking your
applications
• Error prone call chains
Resolve Issues Faster with Distributed Tracing
12
Troubleshoot Discover Optimize
• End to end call chains
across your microservice
architecture
• Errors, no matter where in
the call chain they are
• Redundant calls to the
same service
• Individual services in your
call chain and immediately
see the improvements

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Distributed tracing:
Under the hood

14. Query results received
REST API call sent
Query sent
How does distributed tracing REALLY work?
Java service
DBHttp req received
Node.js service
Http req receivedTrace Context:
- Trace ID: abc123
- Parent ID: 2bbb
- Sampled: true
End-user
request
Trace Context:
- Trace ID: abc123
- Parent ID: 1aaa
- Sampled: true
TraceID: abc123,
ParentID: 1aaa,
Name: /user-info,
Id: 2aaa,
Type: server,
Start-time: 1519617397005,
End-time: 1519617397105
TraceID: abc123,
ParentID: 2aaa,
Name: sql/getuser,
Id: 2bbb,
Type: database,
Start-time: 1519617397006,
End-time: 1519617397186
TraceID: abc123,
ParentID: 2aaa,
Name: get-avatar-url,
Id: 2ccc,
Type: client,
Start-time: 1519617397087,
End-time: 1519617397107
TraceID: abc123,
ParentID: 2ccc,
Name: /avatar-url,
Id: 3aaa,
Type: server,
Start-time: 1519617397089,
End-time: 1519617397105 New Relic
Agent data sent to New Relic
Http req completed
REST API response received
Http req completed

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New Relic Distributed Tracing
Automated end-to-end implementation
11
15
Service 1
Agent
Service instrumentation
Instrument
Propagate
Context
Service 2
Trace
Context
Agent
Service instrumentation
New Relic
Trace Data
Record Trace Data
Ingest Analysis
Storage
Instrument
Visualize Traces

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Distributed Tracing Supported Agents

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Distributed Tracing Recap
Automatic
instrumentation
Trace dimensionality
and findability
Depth of detail where
you need it
Focus on building
your business, not
tools

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We’ve found New Relic’s distributed tracing
to be super-easy to integrate...we simply
updated our agent, and all of the sudden
we had distributed tracing. It was a great
experience.
18
Andrew Potter, senior developer at
Dealer.com, a Cox Automotive brand

19. The New Relic Platform
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20. New Relic is the Catalyst
20Confidential ©2008–17 New Relic, Inc. All rights reserved.
NEWR
NYSE – 2014
17k+
Customers
2B+
Scale: Events &
Metrics Per Minute
15,000+ Disruptors2000+ Global Enterprises
Delivering the real-time insights that software-driven businesses need to innovate faster.
300+
Microservices

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Move fast with confidence
Find and fix inevitable
issues fast
Find places to optimize
your code to delight your
customers
Release frequently so
you can innovate quickly,
with confidence

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Q&A
22
New Relic Distributed Tracing for Microservice Environments
Available today for all New Relic APM Pro Customers

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Thank you!