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Interpersonal Listening Skills Guide

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Interpersonal Listening
Listening Listening makes up 42-60% of our communication. Writing Speaking Reading
Hearing ,[object Object]
Listening ,[object Object],[object Object],[object Object],[object Object],[object Object]
Attending ,[object Object],[object Object],[object Object],[object Object]
Understanding ,[object Object],[object Object],[object Object],[object Object]
Paraphrase the following statements to reflect both the thoughts and feelings of the person speaking. ,[object Object],[object Object],[object Object]
Remembering ,[object Object],[object Object],[object Object]
Mnemonics A technique used to aid memory – take the first letter of a list you are trying to remember and create a word HOMES (the five Great Lakes) H uron, O ntario, M ichigan, E rie, S uperior
Note Taking ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Evaluating (Critical Listening) ,[object Object],[object Object]
You are Listening Critically ,[object Object],[object Object],[object Object]
Responding - communicating attention and interest ,[object Object],[object Object],[object Object]
Guidelines for Listening ,[object Object],[object Object],[object Object]
We can think much faster than another person can talk. What can we do with all that extra thought time if remembering is important?
 

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Interpersonal Listening Skills Guide

  • 2. Listening Listening makes up 42-60% of our communication. Writing Speaking Reading
  • 3.
  • 4.
  • 5.
  • 6.
  • 7.
  • 8.
  • 9. Mnemonics A technique used to aid memory – take the first letter of a list you are trying to remember and create a word HOMES (the five Great Lakes) H uron, O ntario, M ichigan, E rie, S uperior
  • 10.
  • 11.
  • 12.
  • 13.
  • 14.
  • 15. We can think much faster than another person can talk. What can we do with all that extra thought time if remembering is important?
  • 16.