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How to Make Money Using Barcodes
Dave Marutiak
Scanbuy UK
Access:Mobile Roadshow Europe – London – November 2011
dave.marutiak@scanbuy.com
0783 777 8647
@marutiak
Show Me the Money
• Activate new customers
• Build new mailing lists
• Convert tentative shoppers into
sales on the spot or via impulse
• Deliver coupons to customers
• Bring customers into the store from
outside
• Bring customers to your mobile
website to start shopping
• Allow customers to shop from your
store when it’s closed or as they
walk by
A complete mobile barcode solution is
composed of a scanner, platform and analytics
Universal Mobile
Barcode Scanner
Code Management
Platform
to Create & Edit Codes
Reporting System
to Track Codes
Analytics
Custom Codes
Get creative with the codes,
but make sure it works!
A complete mobile barcode solution also offers
much more than just a jump to a URL
They can launch many mobile actions
Go to website
Save a contact
Initiate a call
Send an SMS
Send an email
Lotto/collection
Multi-action menu
Send a tweet
ScanLife exclusive5
OS detection
Custom Menu
and more…..
Analytics are an important key to campaigns
They are the feedback loop that lets you tailor the
campaign and target the customers!
Access from
anywhere.
Flexible user
rights across
unique groups.
View analytics
any time.
6
7
How’s it Look Worldwide?
Mobile scanning is experiencing
explosive growth
8
45 Million
Estimated people that
have scanned a barcode
in North America
14 Million
Estimated to have
scanned a QR Code in
the month of June, 2011*
>400K
Unique products are
scanned by ScanLife per
month (via UPC codes)
*comScore MobiLens June 2011
9
Brand new – 3Q11 Barcode Trends Report
Millions of
transactions every
month
Larger and larger
campaigns
Changing Demographics of Users
Where do we find them? Everywhere!
Application Stores Brick and Mortar Stores
UPC/EAN Wine Bottles Television Shows
Online Stores
Public Transport
Printed Media
ROI Calculations: Promotions / Events
Objectives
Attract new customers to participating
Starbucks giving them a range of benefits
and rewards.
Increase customer loyalty in the cities of
Guadalajara and San Luis Potosi.
Mechanics
Flyers were distributed in universities,
shopping centers, schools, etc.,
announcing the promotion.
Customers sent an SMS, receive an EZ
code which stores scanned as a
coupone.
Results
2.1% increase in general sales.
86% redemption rate and a 252% ROI.
13
What is North America doing?
Taco Bell
&
MTV
Link to the
Video Music
Awards
420,000 scans in one campaign
15
Target Builds out Holiday Catalogs
Codes linked to product
videos, option to buy or
save to Wish List.
Over 150,000
scans in
a 4 week period
Runners World
Magazine
Code linked to a CRM form
to qualify for a free gift
Code produced a 16% opt
in rate
Codes linking to
Android apps
have seen over
450,000 scans!
Verizon DROID App Downloads
Best Part: New Smartphone walk out with new apps
Bloomingdales Scan & Win Campaign
78% of scans were from
outside the store
8.5% of these people were driven
to scan again inside the store
Codes were placed in Catalogs, Outdoor ads, and In-Store to get
people to scan to win gift cards (in the store only)
Television: BlueFly Content & Offers
Live show with call to action very clear
20
Let’s get local!
London - Taken Off the Telly Last Night
No warning it’s coming, no call to action for it
Local (UK)
Examples
Mitsubishi
i-MiEV car
Giveaway
Great call to action!
10,500 scans to win a car
Local (UK)
Market
Examples
Marks &
Spencer
Limited
Collection
mobile web
site
12,290 scans over 3 weeks
Local (UK)
Market
Examples
Laterooms.com
App download
12,920 users downloaded
M&S Women’s Winter Clothes
Shop Mobile M&S Site = 1,500/Ad
Sun 8/10Metro 6/10 Metro 13/10
• Full page ads
• QR code bottom left
• Multiple papers
• Call to action :
• shop mobile web
26
The advertisers in the London commute papers
have rapidly grown their use of QR codes
(Scanbuy compilation)
0
50
100
150
200
250
300
April July September October
Metro UK
Eve Std
Show Me the Money
• Activate new customers
• Build new mailing lists
• Convert tentative shoppers into
sales on the spot or via impulse
• Deliver coupons to customers
• Bring customers into the store from
outside
• Bring customers to your mobile
website to start shopping
• Allow customers to shop from your
store when it’s closed or as they
walk by

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Roadshow Europe ScanBuy - Dave Marutiak

  • 1. 1 How to Make Money Using Barcodes Dave Marutiak Scanbuy UK Access:Mobile Roadshow Europe – London – November 2011 dave.marutiak@scanbuy.com 0783 777 8647 @marutiak
  • 2. Show Me the Money • Activate new customers • Build new mailing lists • Convert tentative shoppers into sales on the spot or via impulse • Deliver coupons to customers • Bring customers into the store from outside • Bring customers to your mobile website to start shopping • Allow customers to shop from your store when it’s closed or as they walk by
  • 3. A complete mobile barcode solution is composed of a scanner, platform and analytics Universal Mobile Barcode Scanner Code Management Platform to Create & Edit Codes Reporting System to Track Codes Analytics
  • 4. Custom Codes Get creative with the codes, but make sure it works!
  • 5. A complete mobile barcode solution also offers much more than just a jump to a URL They can launch many mobile actions Go to website Save a contact Initiate a call Send an SMS Send an email Lotto/collection Multi-action menu Send a tweet ScanLife exclusive5 OS detection Custom Menu and more…..
  • 6. Analytics are an important key to campaigns They are the feedback loop that lets you tailor the campaign and target the customers! Access from anywhere. Flexible user rights across unique groups. View analytics any time. 6
  • 7. 7 How’s it Look Worldwide?
  • 8. Mobile scanning is experiencing explosive growth 8 45 Million Estimated people that have scanned a barcode in North America 14 Million Estimated to have scanned a QR Code in the month of June, 2011* >400K Unique products are scanned by ScanLife per month (via UPC codes) *comScore MobiLens June 2011
  • 9. 9 Brand new – 3Q11 Barcode Trends Report Millions of transactions every month Larger and larger campaigns
  • 11. Where do we find them? Everywhere! Application Stores Brick and Mortar Stores UPC/EAN Wine Bottles Television Shows Online Stores Public Transport Printed Media
  • 12. ROI Calculations: Promotions / Events Objectives Attract new customers to participating Starbucks giving them a range of benefits and rewards. Increase customer loyalty in the cities of Guadalajara and San Luis Potosi. Mechanics Flyers were distributed in universities, shopping centers, schools, etc., announcing the promotion. Customers sent an SMS, receive an EZ code which stores scanned as a coupone. Results 2.1% increase in general sales. 86% redemption rate and a 252% ROI.
  • 13. 13 What is North America doing?
  • 14. Taco Bell & MTV Link to the Video Music Awards 420,000 scans in one campaign
  • 15. 15 Target Builds out Holiday Catalogs Codes linked to product videos, option to buy or save to Wish List. Over 150,000 scans in a 4 week period
  • 16. Runners World Magazine Code linked to a CRM form to qualify for a free gift Code produced a 16% opt in rate
  • 17. Codes linking to Android apps have seen over 450,000 scans! Verizon DROID App Downloads Best Part: New Smartphone walk out with new apps
  • 18. Bloomingdales Scan & Win Campaign 78% of scans were from outside the store 8.5% of these people were driven to scan again inside the store Codes were placed in Catalogs, Outdoor ads, and In-Store to get people to scan to win gift cards (in the store only)
  • 19. Television: BlueFly Content & Offers Live show with call to action very clear
  • 21. London - Taken Off the Telly Last Night No warning it’s coming, no call to action for it
  • 22. Local (UK) Examples Mitsubishi i-MiEV car Giveaway Great call to action! 10,500 scans to win a car
  • 25. M&S Women’s Winter Clothes Shop Mobile M&S Site = 1,500/Ad Sun 8/10Metro 6/10 Metro 13/10 • Full page ads • QR code bottom left • Multiple papers • Call to action : • shop mobile web
  • 26. 26 The advertisers in the London commute papers have rapidly grown their use of QR codes (Scanbuy compilation) 0 50 100 150 200 250 300 April July September October Metro UK Eve Std
  • 27. Show Me the Money • Activate new customers • Build new mailing lists • Convert tentative shoppers into sales on the spot or via impulse • Deliver coupons to customers • Bring customers into the store from outside • Bring customers to your mobile website to start shopping • Allow customers to shop from your store when it’s closed or as they walk by