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Nic Smith BI Solutions Marketing Microsoft Corporation
 
Scorecards Slide decks Meetings Analytic applications Presentations Financial reports  Dashboards Webcasts Charts and graphs Internet Project plans Documents Spreadsheets Intranet Blogs Portals RSS feeds Business books Television reports Magazines Newspapers IM/chat Email
1990s 2000s Financial Systems Infrastructure Increasing Globalization Internet bubble Accounting Scandals Shareholder, Board Transparency Business Trends Affecting Finance Technologies for Finance Business Intelligence Internet E-mail Y2K updates Desktop Accounting Compliance Controls Enterprise Risk Management Information explosion Business complexity
Source: "The Changing Role of the Finance Organization in a Multi-Polar World: Accenture High Performance Finance Study 2008." High performers are more focused on strategic business issues than operational details High performers invest in advanced capabilities
People Processes & Methodologies Technology ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Increasing Value
Organizational Alignment Finance & Ops Management Costing, budgeting, forecasting, tactical dashboards Executive Management Strategic & capital planning, scorecards, risk dashboards Front Line  Employees   Collaboration,  reports, action Enterprise Performance Management (EPM) aligns and connects the entire organization –  everyone  knows goals and roles Continual process
Performance Management ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],“ I need to improve our analytics capabilities so we can understand our current business performance and do a better job of planning for the future." “ I need better visibility into my cost of operations so I can target specific cost reduction opportunities that won’t have a negative impact.” “ I need better visibility into our pipeline performance so I can focus on deals that help me grow business with my most profitable customers.” “ I need better visibility into our talent management so I can plan for growth and understand issues before they become troublesome.” Performance Management Applications
 
[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],Data Mart Data Warehouse CRM Planning Sales Analytics Management Reporting Dashboard
Need for an Integrated Approach Forecasting What will happen? Planning and Budgeting What do I want to happen? Dashboard What is happening now? Analytics Why did this happen? Scorecard How to coordinate what happens? Management Reporting Financial Consolidation What did happen? Common KPI’s  and Business Rules
 
“ Less than 5.0% of the typical workforce understands their organization’s strategy” Kaplan & Norton
Actionable strategy has a financial plan
Why is Planning Important? Source: IBM Business Consulting Services, The Global CFO Study 2005 Moderately effective organizations in managing performance Utilize collaborative planning, reporting and decision-making process Employ rolling forecasts, based on relevant business events Use a streamlined, integrated budgeting process Create enterprise-wide performance management reporting 48% 50% 55% 71% 28% 43% 65% 68% 50% Use linked and aligned scorecard metrics cascaded down to each function and business unit 35% Recommended Actions Evidence from Highly Effective Organizations Highly effective organizations  in managing performance
 
 
 
 
The Microsoft Difference for Finance Financial & Business Reporting Treasury & Cash Management Corporate Strategy Budgeting & Planning Compliance Risk Management Analysis & Monitoring FINANCE DEPARTMENT Information Technology Legal & Regulatory Human Resources Sales & Marketing Business Units REST OF THE BUSINESS Operations Management Data Management Across Multiple Systems
 
What happened? Reporting, Consolidation What is happening? Scorecards  and Dashboards Why did it happen? Analytics What will happen? Forecasting What do I want to happen? Planning, Budgeting
Monitoring Seeing what is happening ,[object Object],Scorecards and KPIs align, monitor, and drive performance Real-time dashboards help decision-makers spot trends, problems, and opportunities
Analysis Understanding why it is happening ,[object Object],[object Object]
Planning Shaping what will happen ,[object Object],[object Object],[object Object]
Mainframe/ Departmental Systems  END USER TOOLS AND PERFORMANCE MANAGEMENT APPLICATIONS BI PLATFORM (RDBMS, ETL, OLAP, Reporting) DELIVERY
 
 
Oticon
Wenatex
 
 
High Performance is a Journey Tactical Operating Aligning Accelerating Leading No management methodology Manual planning process Financial metrics BI = spreadsheets Strategic Three to Five Year Progression “ Try on” methodology (BSC, Six Sigma) Process codification – financial planning Departmental metrics Pockets of BI, data marts Methodology permeates Closed-loop continuous process Metrics cascade throughout  BI standardization Innovate methodology Continuous planning (frequency) Extended enterprise scorecards BI extranets Use  of  BI  First step is to know your “BI Maturity”
Microsoft Business Intelligence Vision and strategy ,[object Object],[object Object],[object Object]
 
 

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Driving Business Performance with Microsoft Performance Management

  • 1.  
  • 2. Nic Smith BI Solutions Marketing Microsoft Corporation
  • 3.  
  • 4. Scorecards Slide decks Meetings Analytic applications Presentations Financial reports Dashboards Webcasts Charts and graphs Internet Project plans Documents Spreadsheets Intranet Blogs Portals RSS feeds Business books Television reports Magazines Newspapers IM/chat Email
  • 5. 1990s 2000s Financial Systems Infrastructure Increasing Globalization Internet bubble Accounting Scandals Shareholder, Board Transparency Business Trends Affecting Finance Technologies for Finance Business Intelligence Internet E-mail Y2K updates Desktop Accounting Compliance Controls Enterprise Risk Management Information explosion Business complexity
  • 6. Source: "The Changing Role of the Finance Organization in a Multi-Polar World: Accenture High Performance Finance Study 2008." High performers are more focused on strategic business issues than operational details High performers invest in advanced capabilities
  • 7.
  • 8. Organizational Alignment Finance & Ops Management Costing, budgeting, forecasting, tactical dashboards Executive Management Strategic & capital planning, scorecards, risk dashboards Front Line Employees Collaboration, reports, action Enterprise Performance Management (EPM) aligns and connects the entire organization – everyone knows goals and roles Continual process
  • 9.
  • 10.  
  • 11.
  • 12. Need for an Integrated Approach Forecasting What will happen? Planning and Budgeting What do I want to happen? Dashboard What is happening now? Analytics Why did this happen? Scorecard How to coordinate what happens? Management Reporting Financial Consolidation What did happen? Common KPI’s and Business Rules
  • 13.  
  • 14. “ Less than 5.0% of the typical workforce understands their organization’s strategy” Kaplan & Norton
  • 15. Actionable strategy has a financial plan
  • 16. Why is Planning Important? Source: IBM Business Consulting Services, The Global CFO Study 2005 Moderately effective organizations in managing performance Utilize collaborative planning, reporting and decision-making process Employ rolling forecasts, based on relevant business events Use a streamlined, integrated budgeting process Create enterprise-wide performance management reporting 48% 50% 55% 71% 28% 43% 65% 68% 50% Use linked and aligned scorecard metrics cascaded down to each function and business unit 35% Recommended Actions Evidence from Highly Effective Organizations Highly effective organizations in managing performance
  • 17.  
  • 18.  
  • 19.  
  • 20.  
  • 21. The Microsoft Difference for Finance Financial & Business Reporting Treasury & Cash Management Corporate Strategy Budgeting & Planning Compliance Risk Management Analysis & Monitoring FINANCE DEPARTMENT Information Technology Legal & Regulatory Human Resources Sales & Marketing Business Units REST OF THE BUSINESS Operations Management Data Management Across Multiple Systems
  • 22.  
  • 23. What happened? Reporting, Consolidation What is happening? Scorecards and Dashboards Why did it happen? Analytics What will happen? Forecasting What do I want to happen? Planning, Budgeting
  • 24.
  • 25.
  • 26.
  • 27. Mainframe/ Departmental Systems END USER TOOLS AND PERFORMANCE MANAGEMENT APPLICATIONS BI PLATFORM (RDBMS, ETL, OLAP, Reporting) DELIVERY
  • 28.  
  • 29.  
  • 32.  
  • 33.  
  • 34. High Performance is a Journey Tactical Operating Aligning Accelerating Leading No management methodology Manual planning process Financial metrics BI = spreadsheets Strategic Three to Five Year Progression “ Try on” methodology (BSC, Six Sigma) Process codification – financial planning Departmental metrics Pockets of BI, data marts Methodology permeates Closed-loop continuous process Metrics cascade throughout BI standardization Innovate methodology Continuous planning (frequency) Extended enterprise scorecards BI extranets Use of BI First step is to know your “BI Maturity”
  • 35.
  • 36.  
  • 37.  

Editor's Notes

  1. 06/05/09 13:22 © 2007 Microsoft Corporation. All rights reserved. Microsoft, Windows, Windows Vista and other product names are or may be registered trademarks and/or trademarks in the U.S. and/or other countries. The information herein is for informational purposes only and represents the current view of Microsoft Corporation as of the date of this presentation. Because Microsoft must respond to changing market conditions, it should not be interpreted to be a commitment on the part of Microsoft, and Microsoft cannot guarantee the accuracy of any information provided after the date of this presentation. MICROSOFT MAKES NO WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, AS TO THE INFORMATION IN THIS PRESENTATION.