This document provides an overview of artificial intelligence, including its history, domains, applications in India, pros and cons, and future. It discusses how AI aims to create intelligent machines and systems that exhibit human-like behavior. Some key points include:
- AI has applications in banking in India, with major banks like SBI, HDFC, ICICI, and Axis Bank using chatbots and other AI tools to help customers.
- The advantages of AI include reducing errors, aiding difficult exploration, assisting with daily tasks through recommendations and assistants, and handling repetitive jobs without breaks.
- Potential disadvantages comprise high costs, an inability to fully replicate human abilities, lacking improvement from experience, and limited original creativity that
2. Contents :
11. Introduction to AI
2. History of AI
3. Domains of AI
4. AI in INDIA
5. Applications
6. Pros & Cons
7. Future of AI
8. Conclusion
3. The modern definition of artificial intelligence (or AI) is"the
study and design of intelligent agents"
where an intelligent agent is a system that perceives its
environment and takes actions which maximizes its chances
of success.
John McCarthy, who coined the term in 1956,
defines it a"the science and engineering of making
intelligent machines."
4. To Create Expert Systems − The systems which exhibit
intelligent behavior, learn, demonstrate, explain, and advice
its users.
To Implement Human Intelligence in Machines − Creating
systems that understand, think, learn, and behave like
humans.
Philosophy and Goals of AI:
Philosophy of AI:
“Can a machine think and
behave like humans do?”
12. AI Applications in the Top 4 Indian
Banks:
1. State Bank of India (SBI):
SBI has launched SIA an AI-powered chat assistant that
addresses customer inquiries instantly and helps them with
everyday banking tasks.
“SIA is setup to handle nearly 10,000 inquiries per second or
864 million in a day. That is nearly 25% of the queries processed
by Google every day.”
2. HDFC Bank :
HDFC Bank has launched a chatbot called Eva.
Eva (which stands Electronic Virtual Assistant) has addressed
over 2.7 million customer queries, interacted with over 530,000
unique users, and held 1.2 million conversations
13. 3. ICICI Bank:
“At ICICI Bank, software robots have reduced the
response time to customers by up to 60 percent and increased
accuracy to 100 percent thereby sharply improving the bank’s
productivity and efficiency. ”
ICICI has launched AI based chatbot called iPal. Since its
launch, the chatbot has interacted with 3.1 million customers,
answering about 6 million queries, with a 90 percent accuracy
rate, the bank said.
4.Axis Bank:
Axis Bank, India’s third-largest private sector bank,
launched an innovation lab called “Thought Factory .
Axis Bank launched an AI & NLP (Natural Language
Processing) enabled app an AI & NLP (Natural Language
Processing) enabled app.
19. Advantages of AI:
Artificial intelligence is complex in nature. It uses very complicated
mixture of computer science, mathematics and other complex
sciences .Complex programming helps these machines replicate the
cognitive abilities of human being.
1. Error Reduction:
2. Difficult Exploration:
3. Daily Application:
➢
Amazon Shopping recommendations.
➢
Netflix Streaming videos.
➢
Facebook Face recognition.
➢
Siri,Cortana, Alexa and other Voice Assistants
4. Digital Assistants:
5. Repetitive Jobs & No Breaks:
➢
6. Medical Applications:
20. Disadvantages of AI:
1. High Cost
2. No Replicating Humans
3. No Improvement with Experience:
4. No Original Creativity:
5. Unemployment:
