42. Cultural Differences “The reasonable person adapts himself to the world, while the unreasonable one persists in trying to adapt the world to himself.” George Bernard Shaw
Most of us go about our day-to-day lives having conversations with people without giving much thought to the ‘way’ we communicate. However during our work it’s as much about ‘how’ we portray ourselves when we communicate as it is about the message we are trying to get across. Your body language says far more about you than the words will ever do. In fact, research studies have estimated that perhaps as much as 55% of all communication is based upon what people see and not what they hear. So, let’s take a look at some of the most common aspects of body language and what it conveys about us.
Repeating - nodding your head when you say "yes," pointing when you give directionsSubstituting - shrugging your shoulders to mean "I don't know"Complementing - scratching your head when you're thinking, hanging your head when you're embarrassedAccenting - pointing when you criticizeRegulating - pausing when you want somebody else to speakContradicting - trying not to appear nervous during a job interview. Audiences put more emphasis on nonverbal cues than on words to decide whether speakers are honest.
Your WorkspaceKeep it Neat, Clean, and Free of ClutterDecorate with Diplomas, AwardsDiscourage Display of Personal ItemsNo Displays of Suggestive Sexual ContentClothing and Personal AppearanceFirst Impressions Based on StereotypesOur Culture Values and Rewards the Tall, Physically Fit, Appropriately Dressed, Well Groomed, and Physically Attractive
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