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Oliver Sheldon
1. Oliver Sheldon
Presentation By
Rikhin P R
MPOB, MBA, ASIET
Prof. Nimal C Namboodiripad
2. Oliver Sheldon
• Oliver Sheldon(1894-1951) was a practicing manager.
• He was a director of ‘Rowntree Company’ in York in
UK in 1920’s
• Author of “Philosophy of Management” published in
1924
• He advocated for ‘Human Relations’ style of
management
• Brought the modern concept of ‘Corporate Social
Responsibility’
3. Human Relations Style of Management
• He gave emphasis on emotional and psychological
needs
• Held that good management was about more
than a technique. It is concerned about human
understanding
• He stated that personal and community needs are
equally important to economic needs
4. Corporate Social Responsibility
• Industry was key to shaping society and leaders
and managers of industry consequently had to
work to ethical considerations which are greater
than purely financial
• He always considered twin concerns of sound
business and ethics
5. Quotes
• “Leadership of men calls for patience, courage
and above all sympathy”
• “The cost of building kingdom of heaven will not
be found in the profit and loss accounts of the
industry, but in the record of every man’s
conscientious service”