A presentation about participatory design techniques that can be applied to reduce participation inequality, increase the quality of user-generated content, and support social interaction among users. Presented by Nina Simon of Museum 2.0 at the BayCHI program on March 9, 2010.
3. what i do
balboa park online collaborative
boston children’s museum
calgary science center
chabot space science center
chicago history museum
denver art museum
experience music project
girls math and science partnership
international spy museum
monterey bay aquarium
oakland museum
SFMOMA
smithsonian museum of natural history
statens museum for kunst
tech museum of innovation
4. what i focus on
the participatory institution
is a place where visitors can
create, share, and connect
with each other around
content.
5. in cultural institutions, that can mean...
Stanford Art Center upper: chicago children’s museum Minnesota History Museum
lower: Science Museum of Minnesota
6. and it requires some changes
Authority is content provider Authority is platform provider
7. how do you design
a space to support
community engagement
& meaningful visitor
participation?
8.
9. three core challenges on the web
✴ participation inequality
✴ variable quality amateur content
✴ limited tools for social interaction
10. three design techniques
✴ scaffold participation
✴ design for thoughtful response
✴ design from “me” to “we”
11. three design techniques
✴ scaffold participation
✴ design for thoughtful response
✴ design from “me” to “we”
28. DAISY: How do I know I'm talking to a human
and not just another machine?
DAISY: Are you sure that I'm not a real person
talking to you by e-mail?
What would it take to
convince you?
EXPLORATORIUM
37. I’ve never had a gay friend. It was unbelievably
exciting to find myself facing him with his body,
opinions and identity. It seems he was not very
different from me and especially he was not an
alien. From now on, I will not disrupt my
communication with the gays, I will enhance it.
- Reader in Istanbul, 2007
38. what’s next?
the participatory institution
is a place where visitors can
create, share, and connect
with each other around
content.*
* it doesn’t have to be a museum
39. BAR MUSEUM
venue that creative,
+
encourages interactive,
interpersonal content-rich
engagement social objects