In the today world call recording is necessary in corporate sector but it is a most important in call center such as Voice Logger play an important role in call center. It is a best way to run their business. customer services will be improved by voice logger. For business analysis, every call center needs to track business calls. With the help of voice logger, we can increase the efficiency and reduce the cost. manager and supervisor easily keep the recording data of the agents calls also we can evaluate agents’ performance and track customer's queries and data will be stored in PC hard drive in .wav format so that we can easily transport data to other system.
