We've talked now about Enterprise Collaboration Vision, Process and Tools. Now lets talk about Privacy and security.

1. Nitin Kohli
Enterprise Collaboration
Privacy & Security
Privacy & Security
Nitin Kohli

2. AGENDA Nitin Kohli
• Basics
• Vision: The What?
• Process: The HOW?
• Tools
• Privacy and Security
• Other Considerations
• Other Examples

3. Privacy & Security Nitin Kohli
The following should be considered:
The following should be considered:
1. Secure Intranet
• Consider using a VPN (virtual private network) to
Consider using a VPN (virtual private network) to
protect "internal" information in transit.
• They would also access their "intranet" via this
technology.
technology
• Many companies have moved toward SSL VPN or what
is called "clientless" VPN.
• SSL VPN i l
SSL VPN simply requires a browser rather than creating
i b th th ti
the administrative overhead of installing and
maintaining client VPN software.
• Results in cost savings.

4. Privacy & Security Nitin Kohli
2. Administrative / Authentication Standards
• Single Sign On (SSO) alleviates the burden of employees
and security risk.
d k
• Centralized user provisioning (and deprovisioning) tools
make creating and removing accounts, a simpler task.
• Users passwords are essentially synchronized so they can
access all necessary business tools with one user ID and
password.
• “Self‐help" modules can be used to reset passwords.
• Administrative costs savings associated with help desk
password resets.

5. Privacy & Security Nitin Kohli
3. Access Rights Management
• Defines Access Control.
• The goal is to provide access to just what a person
needs to get their job done and nothing more.
• “Practice of least privilege".
4. Interactions with Customers / Outer World
• To ensure information leakage doesn’t happen by
employees, additional training may be required.
5. Social Bookmarking
• It builds community around topics of interest/role.
• Search/browse by tag and user
Search/browse by tag and user
• Search/browse the content of the comments
• Bookmark URL itself
• Any search or cross‐correlation can be turned into a
Any search or cross correlation can be turned into a
feed and used other ways (mashups).