Video recording coming soon!
In the meantime see the extended cut: http://bit.ly/uc-sl-storm and https://vimeo.com/80513322 (Note: the 2013 version was aimed at the techcomm audience)
Do you feel ready to ask for a million dollars for your content initiative? 5 years ago I was asking for hundreds of thousands for content project, now I routinely ask for multiple millions. This short TED-style reboot of my "Storming the Castle" presentation summarizes some of the tips I've developed along the way.
Learn to position content properly and learn to sell your strategy up to the people who can make it a reality.
5. @nozurbina
Content strategy
• Right content
• Right format
• Right language
• Right time
Org
Goals
User
GoalsCS
Content strategy is the alignment of content people, process,
platforms, and positioning to support business strategy.
7. “What we've got here is… failure to
communicate”
– Strother Martin (as prison warden), Cool Hand Luke
8. Your content
strategy needs a
content strategy
Balance
frequency,
qualitative &
quantitative
So what?
A revolution must
be marketed
9. “Keep your friends close, but your enemies
closer.”
- “Michael Corleone”, The Godfather Part II
Image: Newline Cinema
10. Image: Newline Cinema
Audits, EoL &
other disasters are
your friends
Kiss some ass;
strategically
Turn challenge
into conversation
11. “Do what you can, with what you have, where
you are”
- Theodore Roosevelt
Image: Wikimedia commons
“Good Strategy, Bad Strategy” – Rumelt
12. Image: Wikimedia commons
“Good Strategy, Bad Strategy” – Rumelt
Step by step;
program not
project
Not every
situation can be
turned
Strategy =
diagnosis +
policy +
tactics
reality
“Good Strategy, Bad Strategy” – Rumelt
Push, but be ready
to compromise
13. "If I don't have a toy, I don't have a project"
- [One of my clients]
Image: Wikimedia commons
Intro
"What we have here is, a failure, to communicate" - (Kool Hand Luke)
"If I don't have a toy, I don't have a project"
Elevator pitch
Digital transformation isn't a project, it's a program. Across years. 5 years plans, not projects.
It's not an IT / tools issue, but build around the realities of your business
Don't convince your manager of something, then saddle them with translating to take up the chain. Hand them a plan they execute on and defend on your behalf.
Help your manager help you
Sexual chocolate
To get consensus, get someone to demonstrate how things flow from one discipline to another (editorial, modelling, CMS administration/customisation, UI, IA, UX)
Bad comms will kill a great idea dead dead dead
Build a meta-content strategy
People don't care about 25% savings off content
Sell the effect, not the means
Analogies and managers - don't fight it
Be visual, concrete, concise
Balance the qualitative and quantitative
Managers, progressively more as they go higher in the food chain, are very grounded in reality. They succeed because when the rest of us are sweating the theory, they're calm and steady, living in the very real world and projecting forward in there. They love their analogies. "Selling enterprise software is like a loaf of bread. Crusty on the outside, warm and delicate in middle". Always trying to relate things back to the everyday and the universal. So, keep the guts of a report focused on being practical, pragmatic and low in jargon.Don't tell them stuff because it excites you, tell them stuff that will excite them.
(What's their) SO WHAT? Connect to the ooo or the AAAAH! Prove it.
Google 1000%
Henry Green wasn’t a social media marketer but he was right in saying, “The more you leave out, the more you highlight what you leave in.” Content is not king
Bad comms will kill a great idea dead dead dead
Build a meta-content strategy
People don't care about 25% savings off content
Sell the effect, not the means
Analogies and managers - don't fight it
Be visual, concrete, concise
Balance the qualitative and quantitative
Managers, progressively more as they go higher in the food chain, are very grounded in reality. They succeed because when the rest of us are sweating the theory, they're calm and steady, living in the very real world and projecting forward in there. They love their analogies. "Selling enterprise software is like a loaf of bread. Crusty on the outside, warm and delicate in middle". Always trying to relate things back to the everyday and the universal. So, keep the guts of a report focused on being practical, pragmatic and low in jargon.Don't tell them stuff because it excites you, tell them stuff that will excite them.
(What's their) SO WHAT? Connect to the ooo or the AAAAH! Prove it.
Google 1000%
Henry Green wasn’t a social media marketer but he was right in saying, “The more you leave out, the more you highlight what you leave in.” Content is not king
Keep your friends close, enemies closer
Finding the Fun in DysFUNctional : )
Content can be a massive liability or a powerful asset - find examples of it being both and ask your boss to pick which they want more of in future?
Audits and other disasters are your friend! Product end of life, etc.
Content inspires passion, tie what you're doing in what they want to do. Be careful. Show how their arguments support yours. 'I've been saying this for years, there's nothing new here!'
Dark ninja of objection handling.
Kiss some ass!
Boundaries - Don't be obvious. Kiss some, not loads. Used mainly for group situations.
Keep your friends close, enemies closer
Finding the Fun in DysFUNctional : )
Content can be a massive liability or a powerful asset - find examples of it being both and ask your boss to pick which they want more of in future?
Audits and other disasters are your friend! Product end of life, etc.
Content inspires passion, tie what you're doing in what they want to do. Be careful. Show how their arguments support yours. 'I've been saying this for years, there's nothing new here!'
Dark ninja of objection handling.
Kiss some ass!
Boundaries - Don't be obvious. Kiss some, not loads. Used mainly for group situations.
Do what you can, with what you have, where you are - Theodore Roosevelt. Be strategic, but no, really
The nature of strategy -
"My work is strategic if my pay grade has 6 or more digits"
Strategic visioning. Thinking big/bigger. "Strategy is envisioning your biggest possible ambition and going after it!"
Work with the ESA and CS as design p. 132
His example worked and is still operational orbiting Jupiter
Mine got shelved. It was a failure because we could not strategize the conflicting parameters of zero training and budget and unwillingness to change tools It's the art of balance
Paint a complete and coherent picture, and own the blanks.
Do what you can, with what you have, where you are - Theodore Roosevelt. Be strategic, but no, really
The nature of strategy -
"My work is strategic if my pay grade has 6 or more digits"
Strategic visioning. Thinking big/bigger. "Strategy is envisioning your biggest possible ambition and going after it!"
Work with the ESA and CS as design p. 132
His example worked and is still operational orbiting Jupiter
Mine got shelved. It was a failure because we could not strategize the conflicting parameters of zero training and budget and unwillingness to change tools It's the art of balance
Paint a complete and coherent picture, and own the blanks.
"If I don't have a toy, I don't have a project"
Digital transformation isn't a project, it's a program. Across years. 5 years plans, not projects.
Yes, it's not an IT / tools issue, but build around the realities of your business
Don't convince your manager of something, then saddle them with translating to take up the chain. Hand them a plan they execute on and defend on your behalf.
Elevator pitch
Clear concise examples
Help your manager help you
"If I don't have a toy, I don't have a project"
Digital transformation isn't a project, it's a program. Across years. 5 years plans, not projects.
Don't convince your manager of something, then saddle them with translating to take up the chain. Hand them a plan they execute on and defend on your behalf.
Elevator pitch
Clear concise examples
Help your manager help you