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Copyright©2017TheNielsenCompany.Confidentialandproprietary.Copyright©2017TheNielsenCompany.Confidentialandproprietary.
OOH Online Activation Survey
Conducted March 20 – 30, 2017
Diane Williams
Senior Media Research Architect
2
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Table of Contents
Slide Number
Introduction 3
Survey Questions 4
Significant Finding 5
Definition of Terms 6-8
Key Findings 9
Online Activations from OOH, past six months 10
Online Activations From TV, Radio and Print, past six months 11
Ad Spend Share 12
Calculating Search Activation Share 13
Activation Share for OOH 14
Online Activations Indexed Against Media Spend 15-16
3
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Introduction
This study revisits a group of “Online Activation” questions that were asked in a similar project
in 2013. Data for this project was collected from an online national survey of U.S. adults to
measure the level of search, Facebook®, Twitter®, and Instagram® activity being spurred by
offline media including television, radio, print (newspaper and magazines), movie theater and
out of home (billboards, bus stops, in a subway or airport, sports stadium or on other outdoor
advertising signs).
In March 2017, Nielsen conducted 1,089 online surveys with a representative
sample of U.S. residents aged 18 or older. These questions were included as part
of an ongoing weekly survey. The questions were asked for two weeks,
beginning March 20, 2017 and ending March 30, 2017.
4
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Survey Questions
Twenty (20) questions were asked focusing on online activations within the past six months resulting from seeing or
hearing something on TV, radio, print, movie or out of home (OOH) media.
Q1. In the past six months have you used Google, Bing, Yahoo or another Internet search engine to look up information after
seeing or hearing something advertised… [a, b, c, d, e]?
Q2. In the past six months have you visited a Facebook page or posted a message on Facebook after seeing or hearing
something advertised… [a, b, c, d, e]?
Q3. In the past six months have you posted a message on Twitter after seeing or hearing something advertised… [a, b, c, d, e]?
Q4. In the past six months have you posted something on Instagram after seeing or hearing something advertised...[a, b, c, d, e]?
a) on television
b) on the radio
c) in a newspaper or magazine
d) on a movie screen
e) on a billboard, bus stop, in a subway or airport, sports
stadium or on other outdoor advertising signs
5
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Significant Finding
Out of home media continues to deliver more online activity per ad
dollar spent compared to television, radio and print (newspapers
and magazines).
Online activations including search, Facebook, Twitter and Instagram activity
generated by out of home advertising indexes at nearly four times the rate we
would expect given its relative ad spend. For example, outdoor media accounts for
26% of gross search activations generated by television, radio, print and out of
home combined but it only accounts for 7% of the total combined advertising
spend. These findings are consistent with the results from the 2013 study.
6
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Definition of Terms
General Terms
Activation
An online behavior prompted by an advertisement; may include use of a
search engine, page visit/posts on Facebook or posts on Twitter.
Activation Share
A medium's share of gross online activations generated by the four offline
media measured (television, radio, print and out of home).
Formula: [MEDIUM'S ACTIVATION ÷ (OOH ACTIVATION + RADIO ACTIVATION +
NEWSPAPER/MAGAZINE ACTIVATION + TELEVISION ACTIVATION)]
Out of home (OOH)
Ads seen on a billboard, bus stop, in a subway or airport, sports stadium or on
other outdoor advertising signs or ads seen in a movie theater.
7
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Definition of Terms (Cont.)
Types of Activations
Facebook Activations
Percentage of the U.S. population age 18 or older who have visited a Facebook
fan page or posted a message on Facebook after seeing or hearing something
advertised on an offline medium in the past six months.
Instagram Activations
Percentage of the U.S. population age 18 or older who have posted something
to Instagram after seeing or hearing something advertised on an offline
medium in the past six months.
Search Activations
Percentage of the U.S. population age 18 or older who have used Google, Bing
or another Internet search engine to look up information after seeing or hearing
something advertised on an offline medium in the past six months.
Twitter Activations
Percentage of the U.S. population age 18 or older who posted a message on
Twitter after seeing or hearing something advertised on an offline medium in
the past six months.
8
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Definition of Terms (Cont.)
“Spend” Related Terms
Media Spend
2016 advertising spend for an offline medium expressed in billions (source: MAGNA,
courtesy of the OAAA)
Spend Share
A medium's share of the total ad spend generated by the four offline media
measured (television, radio, print and out of home).
Formula: [MEDIUM'S SPEND ÷ (OOH SPEND + RADIO SPEND + PRINT SPEND + TELEVISION
SPEND)]
Spend vs. Activation
Share Index
Illustrates the relationship between the spend share for a medium and the share of
activations it generates.
Formula: [(ACTIVATION SHARE ÷ SPEND SHARE) x 100]
9
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Copyright © 2017 The Nielsen Company. Confidential and proprietary. 9
Key Findings
10
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Nearly 5 in 10 U.S. residents age 18 or
older (46%) have used Google, Bing,
Yahoo or another Internet search
engine to look up information after
seeing or hearing something
advertised on a billboard, bus shelter
or other outdoor advertising or in a
movie theater in the past six months.
Almost 4 in 10 U.S. adults (38%) have
visited a Facebook page or posted a
message on Facebook after seeing an
out of home advertisement.
Out of home activations for newer social media platforms, i.e. Twitter and Instagram showed
growth as compared to 2013 when those media outlets were not as well established. In the
past six months, 23% of U.S. adults have posted a message on Twitter, and 25% have posted
something to Instagram after seeing an out of home advertisement.
Online Activations from OOH, past six months
46%
38%
23% 25%
0%
10%
20%
30%
40%
50%
Activations from OOH past six months
Search Facebook Twitter Instagram
11
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Online Activations from TV, Radio and Print,
past six months
57%
35% 36%
40%
25% 27%
22%
16% 16%
22%
16% 17%
0%
10%
20%
30%
40%
50%
60%
70%
Television Radio Newspaper/Magazine
Activations from TV, Radio & Newspaper/Magazine
Search Facebook Twitter Instagram
Over half of U.S. adults (57%) have used Google, Bing, Yahoo or another search engine to respond to a commercial
they saw on television in the past six months and more than a third (36%) have used search to look up information
after seeing a newspaper or magazine ad. Facebook activations in response to print ads in the past six months are
greater than 1 in 4 (27%); radio has generated Facebook activity among 25% of U.S. adults. Again, Twitter and
Instagram response rates come in at very similar levels for all offline media measured. Both performed best in the
television category, with 22% saying they had posted after seeing or hearing a television advertisement.
12
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Ad Spend Share
The total amount spent on out of home advertising in 2016 was $7.6 billion; that accounts for nearly 7% of the total
offline media ad spend for television, radio, print, out of home and theater combined.
61%13%
19%
7%
OOH Ad Spend Share
Television
Radio
Newspaper/Magazine
Out of home
Source: MAGNA, Courtesy of OAAA
13
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Calculating Search Activation Share
Online activations can also be expressed as a share; for example: As we reviewed in the previous section of
this report, OOH ads generate a search response among 46% of U.S. adults during a six month period; TV's
search ad response is 57%, radio is 35% and print is 36%. Therefore, OOH advertising's share of gross
search activations is 26%. The calculation for the Search Activation Share is detailed as follows…
[46% (OOH) + 57% (TV) + 35% (Radio) + 36% (Print) = 174% (Gross Search Activations)]
[46% (OOH) ÷ 174% (Gross Search Activations) = 26% (OOH Search Activation Share)]
14
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Activation Share for OOH
33%
20%
21%
26%
Search Activation Share
Television
Radio
Newspaper/Magazine
Out of home
31%
20%21%
29%
Facebook Activation Share
Television
Radio
Newspaper/Magazine
Out of home
29%
20%21%
30%
Twitter Activation Share
Television
Radio
Newspaper/Magazine
Out of home
27%
20%
22%
31%
Instagram Activation Share
Television
Radio
Newspaper/Magazine
Out of home
The pie charts below represent the Activation Share for each of the four categories of online activation
mediums (Search, Facebook, Twitter and Instagram).
15
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Online Activations Indexed Against Media Spend
If we index the relationship between the ad spend share for each medium and the share of online activations
they generate, it becomes clear that out of home media delivers substantially more online activity per ad
dollar spent compared to other offline media.
An index of 100 means the online activations generated by the medium is equal to the medium's portion of
advertising spend (even line); an index above 100 means the medium over-delivers and under 100 means the
medium's performance is relatively weak.
Here's the math…
[(Activation Share) ÷ (Ad Spend Share) x 100 = Index Value]
The bar graph on the next slide represents the Online Activations Indexed against Media Spend for each of the
four categories of online activation mediums (Search, Facebook, Twitter and Instagram)
16
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Online Activations Indexed Against Media Spend (cont.)
Out of home advertising indexes for search activations at nearly four times the rate we would expect given its
relative ad spend. In this example, out of home accounts for 26% of search activations but only 7% of the media
ad spend; therefore OOH's search activation index is 381. This “over-performance” for out of home activations
continues in the other three mediums, where the index value is greater than four times the expected rate.
54 50 47 45
159 153 159 159
109 108 109 113
381
423 433 446
0
50
100
150
200
250
300
350
400
450
500
Search activations Facebook activations Twitter activations Instagram activations
Online Activations Indexed Against Media Spend
Television Radio Newspaper/Magazine Out of home
even
line
17
Copyright©2017TheNielsenCompany.Confidentialandproprietary.
Copyright © 2017 The Nielsen Company. Confidential and proprietary.

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OOH Online Activation Survey

  • 2. 2 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Table of Contents Slide Number Introduction 3 Survey Questions 4 Significant Finding 5 Definition of Terms 6-8 Key Findings 9 Online Activations from OOH, past six months 10 Online Activations From TV, Radio and Print, past six months 11 Ad Spend Share 12 Calculating Search Activation Share 13 Activation Share for OOH 14 Online Activations Indexed Against Media Spend 15-16
  • 3. 3 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Introduction This study revisits a group of “Online Activation” questions that were asked in a similar project in 2013. Data for this project was collected from an online national survey of U.S. adults to measure the level of search, Facebook®, Twitter®, and Instagram® activity being spurred by offline media including television, radio, print (newspaper and magazines), movie theater and out of home (billboards, bus stops, in a subway or airport, sports stadium or on other outdoor advertising signs). In March 2017, Nielsen conducted 1,089 online surveys with a representative sample of U.S. residents aged 18 or older. These questions were included as part of an ongoing weekly survey. The questions were asked for two weeks, beginning March 20, 2017 and ending March 30, 2017.
  • 4. 4 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Survey Questions Twenty (20) questions were asked focusing on online activations within the past six months resulting from seeing or hearing something on TV, radio, print, movie or out of home (OOH) media. Q1. In the past six months have you used Google, Bing, Yahoo or another Internet search engine to look up information after seeing or hearing something advertised… [a, b, c, d, e]? Q2. In the past six months have you visited a Facebook page or posted a message on Facebook after seeing or hearing something advertised… [a, b, c, d, e]? Q3. In the past six months have you posted a message on Twitter after seeing or hearing something advertised… [a, b, c, d, e]? Q4. In the past six months have you posted something on Instagram after seeing or hearing something advertised...[a, b, c, d, e]? a) on television b) on the radio c) in a newspaper or magazine d) on a movie screen e) on a billboard, bus stop, in a subway or airport, sports stadium or on other outdoor advertising signs
  • 5. 5 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Significant Finding Out of home media continues to deliver more online activity per ad dollar spent compared to television, radio and print (newspapers and magazines). Online activations including search, Facebook, Twitter and Instagram activity generated by out of home advertising indexes at nearly four times the rate we would expect given its relative ad spend. For example, outdoor media accounts for 26% of gross search activations generated by television, radio, print and out of home combined but it only accounts for 7% of the total combined advertising spend. These findings are consistent with the results from the 2013 study.
  • 6. 6 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Definition of Terms General Terms Activation An online behavior prompted by an advertisement; may include use of a search engine, page visit/posts on Facebook or posts on Twitter. Activation Share A medium's share of gross online activations generated by the four offline media measured (television, radio, print and out of home). Formula: [MEDIUM'S ACTIVATION ÷ (OOH ACTIVATION + RADIO ACTIVATION + NEWSPAPER/MAGAZINE ACTIVATION + TELEVISION ACTIVATION)] Out of home (OOH) Ads seen on a billboard, bus stop, in a subway or airport, sports stadium or on other outdoor advertising signs or ads seen in a movie theater.
  • 7. 7 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Definition of Terms (Cont.) Types of Activations Facebook Activations Percentage of the U.S. population age 18 or older who have visited a Facebook fan page or posted a message on Facebook after seeing or hearing something advertised on an offline medium in the past six months. Instagram Activations Percentage of the U.S. population age 18 or older who have posted something to Instagram after seeing or hearing something advertised on an offline medium in the past six months. Search Activations Percentage of the U.S. population age 18 or older who have used Google, Bing or another Internet search engine to look up information after seeing or hearing something advertised on an offline medium in the past six months. Twitter Activations Percentage of the U.S. population age 18 or older who posted a message on Twitter after seeing or hearing something advertised on an offline medium in the past six months.
  • 8. 8 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Definition of Terms (Cont.) “Spend” Related Terms Media Spend 2016 advertising spend for an offline medium expressed in billions (source: MAGNA, courtesy of the OAAA) Spend Share A medium's share of the total ad spend generated by the four offline media measured (television, radio, print and out of home). Formula: [MEDIUM'S SPEND ÷ (OOH SPEND + RADIO SPEND + PRINT SPEND + TELEVISION SPEND)] Spend vs. Activation Share Index Illustrates the relationship between the spend share for a medium and the share of activations it generates. Formula: [(ACTIVATION SHARE ÷ SPEND SHARE) x 100]
  • 9. 9 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Copyright © 2017 The Nielsen Company. Confidential and proprietary. 9 Key Findings
  • 10. 10 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Nearly 5 in 10 U.S. residents age 18 or older (46%) have used Google, Bing, Yahoo or another Internet search engine to look up information after seeing or hearing something advertised on a billboard, bus shelter or other outdoor advertising or in a movie theater in the past six months. Almost 4 in 10 U.S. adults (38%) have visited a Facebook page or posted a message on Facebook after seeing an out of home advertisement. Out of home activations for newer social media platforms, i.e. Twitter and Instagram showed growth as compared to 2013 when those media outlets were not as well established. In the past six months, 23% of U.S. adults have posted a message on Twitter, and 25% have posted something to Instagram after seeing an out of home advertisement. Online Activations from OOH, past six months 46% 38% 23% 25% 0% 10% 20% 30% 40% 50% Activations from OOH past six months Search Facebook Twitter Instagram
  • 11. 11 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Online Activations from TV, Radio and Print, past six months 57% 35% 36% 40% 25% 27% 22% 16% 16% 22% 16% 17% 0% 10% 20% 30% 40% 50% 60% 70% Television Radio Newspaper/Magazine Activations from TV, Radio & Newspaper/Magazine Search Facebook Twitter Instagram Over half of U.S. adults (57%) have used Google, Bing, Yahoo or another search engine to respond to a commercial they saw on television in the past six months and more than a third (36%) have used search to look up information after seeing a newspaper or magazine ad. Facebook activations in response to print ads in the past six months are greater than 1 in 4 (27%); radio has generated Facebook activity among 25% of U.S. adults. Again, Twitter and Instagram response rates come in at very similar levels for all offline media measured. Both performed best in the television category, with 22% saying they had posted after seeing or hearing a television advertisement.
  • 12. 12 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Ad Spend Share The total amount spent on out of home advertising in 2016 was $7.6 billion; that accounts for nearly 7% of the total offline media ad spend for television, radio, print, out of home and theater combined. 61%13% 19% 7% OOH Ad Spend Share Television Radio Newspaper/Magazine Out of home Source: MAGNA, Courtesy of OAAA
  • 13. 13 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Calculating Search Activation Share Online activations can also be expressed as a share; for example: As we reviewed in the previous section of this report, OOH ads generate a search response among 46% of U.S. adults during a six month period; TV's search ad response is 57%, radio is 35% and print is 36%. Therefore, OOH advertising's share of gross search activations is 26%. The calculation for the Search Activation Share is detailed as follows… [46% (OOH) + 57% (TV) + 35% (Radio) + 36% (Print) = 174% (Gross Search Activations)] [46% (OOH) ÷ 174% (Gross Search Activations) = 26% (OOH Search Activation Share)]
  • 14. 14 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Activation Share for OOH 33% 20% 21% 26% Search Activation Share Television Radio Newspaper/Magazine Out of home 31% 20%21% 29% Facebook Activation Share Television Radio Newspaper/Magazine Out of home 29% 20%21% 30% Twitter Activation Share Television Radio Newspaper/Magazine Out of home 27% 20% 22% 31% Instagram Activation Share Television Radio Newspaper/Magazine Out of home The pie charts below represent the Activation Share for each of the four categories of online activation mediums (Search, Facebook, Twitter and Instagram).
  • 15. 15 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Online Activations Indexed Against Media Spend If we index the relationship between the ad spend share for each medium and the share of online activations they generate, it becomes clear that out of home media delivers substantially more online activity per ad dollar spent compared to other offline media. An index of 100 means the online activations generated by the medium is equal to the medium's portion of advertising spend (even line); an index above 100 means the medium over-delivers and under 100 means the medium's performance is relatively weak. Here's the math… [(Activation Share) ÷ (Ad Spend Share) x 100 = Index Value] The bar graph on the next slide represents the Online Activations Indexed against Media Spend for each of the four categories of online activation mediums (Search, Facebook, Twitter and Instagram)
  • 16. 16 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Online Activations Indexed Against Media Spend (cont.) Out of home advertising indexes for search activations at nearly four times the rate we would expect given its relative ad spend. In this example, out of home accounts for 26% of search activations but only 7% of the media ad spend; therefore OOH's search activation index is 381. This “over-performance” for out of home activations continues in the other three mediums, where the index value is greater than four times the expected rate. 54 50 47 45 159 153 159 159 109 108 109 113 381 423 433 446 0 50 100 150 200 250 300 350 400 450 500 Search activations Facebook activations Twitter activations Instagram activations Online Activations Indexed Against Media Spend Television Radio Newspaper/Magazine Out of home even line
  • 17. 17 Copyright©2017TheNielsenCompany.Confidentialandproprietary. Copyright © 2017 The Nielsen Company. Confidential and proprietary.