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Getting Ready for
#GivingTuesday
SAVE THE DATE | TUESDAY, DECEMBER 1, 2015
ABOUT THE PRESENTERS
Erica Klinger
Director of Marketing
The Seattle Foundation
E.Klinger@SeattleFoundation.
org
ABOUT THE PRESENTERS
Michelle Johnson
Director of Development
Legal Voice
MJohnson@LegalVoice.
org
ABOUT THE PRESENTERS
Sarah MacDonald
Marketing & Communications
Legal Voice
SMacDonald@LegalVoice.org
WHAT IS #GIVINGTUESDAY?
• Created in 2012 by 92nd
Street Y in New York
City in partnership with the United Nations
Foundation
• #GivingTuesday harnesses the power of
social media and the generosity of people
around the world to kick off the season of
charitable giving
• #GivingTuesday’s impact grows
exponentially each year!
WHY SHOULD YOU PARTICIPATE?
#GivingTuesday can be:
• an additional tool in your toolbox
• a launching point for your yearend fundraising efforts
#GivingTuesday definitely is:
• a fun way to energize & engage your community—and bring in new leads!
• super easy if you put in a little planning
TOOLS TO KNOW
• Growth-hacking tools - low cost & innovated solutions to traditional marketing
• Blog/Wordpress/PR
• Quick Landing pages
• Email Automation
• Social Media
• Google Analytics
• Online Advertising
• Website Interrupters
• 3rd
Party Profiles
• Current and Partner Mailings
BLOG
QUICK LANDING PAGES
LEAD “MAGNETS”
EMAIL LIST BUILDING
EMAIL AUTOMATION
SOCIAL MEDIA PROMOTION
FACEBOOK CTAs
AMPLIFY IN ALL NETWORKS & PR
YOUTUBE CHANNEL
YOUTUBE FREE ADVERTISING
VIDEO BEST PRACTICES
GOOGLE ANALYTICS
GOOGLE GRANTS
GIVING PLATFORMS
•Crowdrise
• Free app to see the amount of giving on #GivingTuesday
•Indiegogo
• Waived fees for GivingTuesday fundraising campaigns
•Network for Good
• Offers matching funds
•Paypal
• PayPal Giving Fund – match 101%
INTERRUPTIVE ADS
CREATING MOMENTUM
• Create branded digital collateral
• Facebook & Twitter banners
• Teaser graphics
• GivingTuesday branded donation page
• Give your community a heads up
• Start at least 4 weeks out
• Secure a matching gift or challenge
• Early bird or lunchtime challenge
• Match a % of each dollar up to the match amount
• Match first gifts every hour up to an hourly amount
CREATING MOMENTUM
• Create a media & brand advocate and influencer list
• West Seattle Blog
• PhilanthropyNW
• Seattle Foundation
• HomelessinSeattle
• Invisiblepeople.TV
• Tag influencers, partners, and the media in your social posts
• Establish the connection early
• Bring people together!
• Be experimental and entrepreneurial
TELLING YOUR STORY
• Tell a story that represents your mission
• Choose ONE story
• Illustrate the impact of a donor’s gift
• Use photos and images to help tell your story
• Be sure to brand all images with your logo!
• Tell the story in a donor-centric and
compelling way
• Make it dynamic, simple, concise, and joyful
• Don’t guilt them – tell a compelling story that
makes them want to give
• Make the donor the hero of the story; recognize the donor’s role in the change you make
• Use words like you and together
Courtesy of Ask Thank Report Repeat
TELLING YOUR STORY
• Develop short, key phrases for telling the story
• How can you tell the story in one sentence?
• How can you tell the story with just an image?
• Adjust the story for various mediums
• Tell the story in all the places! But make it fit the audience’s
needs and wants on each platform.
• Find a creative way to set your organization apart
• GivingTuesday has a lot of tools—use them to create
something that is 100% YOU
• Play with the theme and the logo
• Find new ways to tell the story: from the POV of the
client or animal; from a local influencer, etc.
SETTING & COMMUNICATING YOUR
GOALS
• Set a $$$ goal
• Set your sights high…but know your donors and their
giving capacity
• Encourage and influence donors to reach it
• Include the goal in messages
• Include an average donation amount on your donation form
• Include link to donation page in each message
• Set a non-monetary goal
• Set goals for social media followers, impressions,
email list opt-ins, event sign-ups, etc.
• Pro Tip: Have a special plan for converting your new
subscribers into new donors!
Courtesy of Blackbaud | #GivingTuesday
Trends
SETTING & COMMUNICATING YOUR
GOALS
• Communicate your progress
• Visualize your progress in a way that reflects the goal
• Be creative! “Fill up this bag of groceries!” or “Help clean
up the ocean!”
• Include photos or videos of staff, board, and
volunteers at checkpoints with personal touches
• Use language that challenges others to give
• “You can do it!”
• Again, include link to donation page in all posts
• If it looks like you aren’t going to reach your goal,
break it up into smaller, more attainable goals
• Help us reach the halfway point of $xxx by dinnertime!
ENGAGING YOUR COMMUNITY
• Have others help tell your story
• Invite your board members, volunteers, community
influencers, and others to elevate your message
• Create an activity that gets your message out to
future-followers
• What does saving the whales mean to you?
• Share a photo of an outfit you’re donating to Goodwill!
• Share a photo of you and your adopted pet!
• Create a unique hashtag
• Post-donation social sharing
• Be responsive!
• Are people tweeting you? Reply and retweet.
• Are folks asking questions on Facebook? Reply as appropriate
THANKING YOUR DONORS
• Personal touches are key
• Standard thank you—email receipt & mass email—but don’t
stop there!
• Thank donors by name (first names only) on social
• If possible, make phone calls THAT day
• 85% of individual donors and 100% of corporate donors said that a thank
you phone call would influence them to give again
• “Great touch having board members call GiveBIG donors! I got a call less
than an hour after I contributed. What a great organization!”
–Legal Voice supporter
• As always, be creative!
• Planned Parenthood created a 6-second Vine for every single donor
• Whatever you decide to do to thank you donors, stick with it! Ensure
uniformity in donor recognition.
10 WAYS TO #WIN #GIVINGTUESDAY
1. Participate in #GivingTuesday!
2. Know Your Audience & Your Influencers
3. Create a Story & Establish Trust
4. Set a Goal & Leverage Technology
5. Engage Your Community (and Respond!)
6. Use a Local Message & #GivingTuesday
7. Give Updates on Your Progress
8. Be Real, Personal, Creative, and Courageous!
9. Thank Your Donors
10. Document What You Learned
ABOUT THE PRESENTERS
Erica Klinger
E.Klinger@SeattleFoundation.org
Michelle Johnson
MJohnson@LegalVoice.org
Sarah MacDonald
SMacDonald@LegalVoice.org

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Getting Ready for Giving Tuesday

  • 1. Getting Ready for #GivingTuesday SAVE THE DATE | TUESDAY, DECEMBER 1, 2015
  • 2. ABOUT THE PRESENTERS Erica Klinger Director of Marketing The Seattle Foundation E.Klinger@SeattleFoundation. org
  • 3. ABOUT THE PRESENTERS Michelle Johnson Director of Development Legal Voice MJohnson@LegalVoice. org
  • 4. ABOUT THE PRESENTERS Sarah MacDonald Marketing & Communications Legal Voice SMacDonald@LegalVoice.org
  • 5. WHAT IS #GIVINGTUESDAY? • Created in 2012 by 92nd Street Y in New York City in partnership with the United Nations Foundation • #GivingTuesday harnesses the power of social media and the generosity of people around the world to kick off the season of charitable giving • #GivingTuesday’s impact grows exponentially each year!
  • 6. WHY SHOULD YOU PARTICIPATE? #GivingTuesday can be: • an additional tool in your toolbox • a launching point for your yearend fundraising efforts #GivingTuesday definitely is: • a fun way to energize & engage your community—and bring in new leads! • super easy if you put in a little planning
  • 7. TOOLS TO KNOW • Growth-hacking tools - low cost & innovated solutions to traditional marketing • Blog/Wordpress/PR • Quick Landing pages • Email Automation • Social Media • Google Analytics • Online Advertising • Website Interrupters • 3rd Party Profiles • Current and Partner Mailings
  • 15. AMPLIFY IN ALL NETWORKS & PR
  • 21. GIVING PLATFORMS •Crowdrise • Free app to see the amount of giving on #GivingTuesday •Indiegogo • Waived fees for GivingTuesday fundraising campaigns •Network for Good • Offers matching funds •Paypal • PayPal Giving Fund – match 101%
  • 23. CREATING MOMENTUM • Create branded digital collateral • Facebook & Twitter banners • Teaser graphics • GivingTuesday branded donation page • Give your community a heads up • Start at least 4 weeks out • Secure a matching gift or challenge • Early bird or lunchtime challenge • Match a % of each dollar up to the match amount • Match first gifts every hour up to an hourly amount
  • 24. CREATING MOMENTUM • Create a media & brand advocate and influencer list • West Seattle Blog • PhilanthropyNW • Seattle Foundation • HomelessinSeattle • Invisiblepeople.TV • Tag influencers, partners, and the media in your social posts • Establish the connection early • Bring people together! • Be experimental and entrepreneurial
  • 25. TELLING YOUR STORY • Tell a story that represents your mission • Choose ONE story • Illustrate the impact of a donor’s gift • Use photos and images to help tell your story • Be sure to brand all images with your logo! • Tell the story in a donor-centric and compelling way • Make it dynamic, simple, concise, and joyful • Don’t guilt them – tell a compelling story that makes them want to give • Make the donor the hero of the story; recognize the donor’s role in the change you make • Use words like you and together Courtesy of Ask Thank Report Repeat
  • 26. TELLING YOUR STORY • Develop short, key phrases for telling the story • How can you tell the story in one sentence? • How can you tell the story with just an image? • Adjust the story for various mediums • Tell the story in all the places! But make it fit the audience’s needs and wants on each platform. • Find a creative way to set your organization apart • GivingTuesday has a lot of tools—use them to create something that is 100% YOU • Play with the theme and the logo • Find new ways to tell the story: from the POV of the client or animal; from a local influencer, etc.
  • 27. SETTING & COMMUNICATING YOUR GOALS • Set a $$$ goal • Set your sights high…but know your donors and their giving capacity • Encourage and influence donors to reach it • Include the goal in messages • Include an average donation amount on your donation form • Include link to donation page in each message • Set a non-monetary goal • Set goals for social media followers, impressions, email list opt-ins, event sign-ups, etc. • Pro Tip: Have a special plan for converting your new subscribers into new donors! Courtesy of Blackbaud | #GivingTuesday Trends
  • 28. SETTING & COMMUNICATING YOUR GOALS • Communicate your progress • Visualize your progress in a way that reflects the goal • Be creative! “Fill up this bag of groceries!” or “Help clean up the ocean!” • Include photos or videos of staff, board, and volunteers at checkpoints with personal touches • Use language that challenges others to give • “You can do it!” • Again, include link to donation page in all posts • If it looks like you aren’t going to reach your goal, break it up into smaller, more attainable goals • Help us reach the halfway point of $xxx by dinnertime!
  • 29. ENGAGING YOUR COMMUNITY • Have others help tell your story • Invite your board members, volunteers, community influencers, and others to elevate your message • Create an activity that gets your message out to future-followers • What does saving the whales mean to you? • Share a photo of an outfit you’re donating to Goodwill! • Share a photo of you and your adopted pet! • Create a unique hashtag • Post-donation social sharing • Be responsive! • Are people tweeting you? Reply and retweet. • Are folks asking questions on Facebook? Reply as appropriate
  • 30. THANKING YOUR DONORS • Personal touches are key • Standard thank you—email receipt & mass email—but don’t stop there! • Thank donors by name (first names only) on social • If possible, make phone calls THAT day • 85% of individual donors and 100% of corporate donors said that a thank you phone call would influence them to give again • “Great touch having board members call GiveBIG donors! I got a call less than an hour after I contributed. What a great organization!” –Legal Voice supporter • As always, be creative! • Planned Parenthood created a 6-second Vine for every single donor • Whatever you decide to do to thank you donors, stick with it! Ensure uniformity in donor recognition.
  • 31. 10 WAYS TO #WIN #GIVINGTUESDAY 1. Participate in #GivingTuesday! 2. Know Your Audience & Your Influencers 3. Create a Story & Establish Trust 4. Set a Goal & Leverage Technology 5. Engage Your Community (and Respond!) 6. Use a Local Message & #GivingTuesday 7. Give Updates on Your Progress 8. Be Real, Personal, Creative, and Courageous! 9. Thank Your Donors 10. Document What You Learned
  • 32. ABOUT THE PRESENTERS Erica Klinger E.Klinger@SeattleFoundation.org Michelle Johnson MJohnson@LegalVoice.org Sarah MacDonald SMacDonald@LegalVoice.org