1. Supply Chain Systems Implementations Presented to PMAC By Nicholas Seiersen Executive Editor, LQ Magazine [email_address] 647 299 8360

6. ePO Employee selects product from electronic catalog and creates requisition ePO application routes requisition to several approvers Application transmits PO and sends to supplier network (CXML, OBI, EDI, XML format, fax, e-mail) ePO Supplier ships product/electronically transmits invoice Invoice Match to receipt and purchase order Match invoice to check for supplier Start eProcurement - the business transactions between buyers and suppliers using the advanced electronic means of intranets, extranets and the internet.

15. Project Management: IT Projects Have a Poor Track Record... Over budget exceed schedule 60% On time Within budget 15% Terminated, not completed 25% META Group, 4/15/97 85% IT projects fail to deliver on time and on budget! 32 5 2 7 17 20 17 1. Inadequate Project Management 3. Poorly defined objectives 2. Lack of communication 4. Organization not familiar with project scope and complexity The management of the project is largely at fault!

22. Identify the key players ..and rumours are always 10 times worse than the truth!!! Rumour, myth, horror stories will emerge unless you tell people what is going on... Communicate Recognize Resistance Deal With Resistance Change Management - Communication Status, Timelines, Risks, Wins! Formal/informal, letters/events/posters/ videos/logos... Sponsors “ Targets” Change Agents Project X The Future The Benefits Over my dead body! £ Benefits Risks WIIFM?