Methods for Developing Innovative Ideas by Operational Excellence Consulting

© Operational Excellence Consulting. All rights reserved.
Methods for
Developing
Innovative
Ideas

© Operational Excellence Consulting. All rights reserved. 2
Learning Objectives
1. Describe the methods for developing innovative ideas
2. Learn effective approaches to motivate employees to
submit ideas
3. Review various categories of examples of ideas for
improvement
4. Familiarize with the checklist for improvement to look
for problems
5. Learn how to develop “Kaizen Eyes”
NOTE: This is a PARTIAL PREVIEW. To
download the complete presentation, please
visit: http://www.oeconsulting.com.sg

1 Methods for Developing Innovative Ideas
2 Examples of Effective Procedures
3 Examples of Ideas for Improvement
4 Checklist for Improvement
5 Ways to Develop “Kaizen Eyes”
Outline

Methods for Developing Innovative Ideas
1. Brainstorming
2. Listing Faults
3. Listing Wishes
4. Listing Characteristics
5. The Gordon Method
6. Osborn’s Checklist
7. 5W1H & ECRS
8. Brainwriting
9. Nyaka Method
10. NHK Method
11. SCMAPER
12. What If?
13. Rules for Motion Economy

Listing Faults
• Whenever solutions or ideas for
solutions are needed, it is because
a problem exists. If a problem
exists, it implies there is a fault in
the system.
• In seeking new ideas,
 1st step: Locate and determine the fault
 2nd step: Look for ways to rectify the
fault
• Use brainstorming technique to stir
up ideas.

Listing Characteristics
• An analytical technique for
elucidating latent problems or
faults
• Taking the kettle as an example,
think of how the following
characteristics can be improved:
 Materials
 Manufacturing process
 Properties
 Functions

Osborn’s Checklist 1
1. Are there other ways of making use of the product,
its materials, properties, functions, principle, scrap or
rejects?
2. Are there other similar projects which are currently
being used or which have been used in the past?
3. Are there people/factors that can be substituted for
persons, parts, materials, processes or locations?
4. How about changing the idea, color, movement, sound
or shape?

5W1H & ECRS
Eliminate!
Combine!
Rearrange!
Simplify!
5W1H
Questions
ECRS
Framework
Why?
What?
Where?
When?
Who?
How?

NHK Method
• What is it?
 The NHK brainstorming method allows members to build ideas
through the sharing of ideas from another member.
• Procedure
 Define the problem.
 Each participant writes down five ideas on five separate cards.
 In groups of 5, while each person shares one idea from his card,
the others will create an idea out of his idea.
 The sequence continues around the table until there are many
ideas on the table.
 Collect and group the ideas into more meaningful categories.
 Select a couple of outstanding ideas to prototype and test.

What If?
• Procedure
 Select an idea / concept / existing product to apply the “What if”
Method.
 Facilitator leads the team to ideate out of the box by asking
questions based on “What if?” The rest will chip in with more
“what if” questions.
 Create as many ideas based on the questions.
 Analyze and prioritize.
 Select a couple of ideas to further develop and prototype.

Techniques for Developing Creativity:
Assessment of Ideas
• Categorize the various ideas
derived from brainstorming
into one of the 4 boxes
• A - Put into practice
immediately
• B - Make maximum efforts to
put the idea into practice
• C - Reconsider applicability
(idea may be abandoned)
• D - Abandon the idea (idea is
worthless)
C
A
D
B
High Low
APPLICABILITY
High
Low
EFFICIENCY

Examples of Ideas for Improvement
• Upgrade and stabilize product quality
• Raise yield rate (prevent defects)
• Improve transport, storage and
packaging
• Economize by substituting materials
• Improve handling of materials
• Utilize reject products and scrap
Products &
Materials

• Economize on time, shorten work
hours. Cut back on number of
workers.
• Simplify complex operations
• Improve work procedure
• Improve transport, packaging and
packing
• Make efficient use of work space
• Ensure tidiness and orderliness of
workplace
Work and
Operations

• Improve administrative system –
management of daily schedules and
information exchange
• Improve paperwork procedures – handle
collectively and omit unnecessary
procedures
• Economize on office supplies and
materials
• Rationalize office work – utilize PCs
• Make efficient use of office space
• Ensure tidiness and orderliness of the
office
Administration
& Office Work

Checklist for Generating Innovative Ideas
Questions Yes No
1. Are there any papers or forms that seem to have no
obvious purpose?
2. Is the difference between the busy and calm periods
very noticeable?
3. Do the same errors occur?
4. Is it difficult to locate urgent items quickly?
5. Is there duplication of work?
6. Do circulars fail to reach their destination?
7. Are there superfluous forms?

Checklist for Generating Innovative Ideas
Questions Yes No
8. Are deadlines unmet?
9. Does leased property fail to get returned?
10. Do communal properties disappear?
11. Are procedures unclear?
12. Are there procedures that are too time-consuming and
effort-wasting?
13. Are there matters that are easily forgotten or difficult to
remember?
14. Are there so many points to observe that are inevitably
overlooked?

“Forcedness”
• “Forcedness” is the state of
being forced to follow
procedures which may be
irrational (difficult, illogical, or
lacking in purpose) because a
person believes that current
procedures are best and that
no other better ways exist.

5W’s & 3H’s of Suggestions
5W’s & 3H’s Description
Why (aim, purpose) Why is it necessary?
What (content, range) What is the purpose?
Where (place, department in
charge)
Where is it most appropriate?
When (period, date, time) When its it most effective?
Who (person responsible) Who is most qualified?
How (method, system) How can it be improved?
How much (cost, labor) How much can we save on cost?
How many (quantity, percentage) How many are appropriate?

How to Formulate an Innovative Idea
Locate a Problem
Investigate the Problem
Examine the Problem
Devise the Solution(s)
Consider its Feasibility
Fill out the Suggestion
Form
Submit the Suggestion
Are there any irrationalities?
(Find out exactly where)
What are the circumstances?
(Get the facts)
Why doesn’t it work?
(Find out the reason)
How could it be done more easily, quickly,
cheaply or accurately? (Think up ideas)
Is it feasible? Would it be effective?
(Work out the best method)
Decide on a final written version
(Explain the idea fully and clearly)
Put into practice all that is within your
capacity

What Are “Kaizen Eyes”?
• Kaizen is continual improvement for the better.
• "Kaizen Eyes" see opportunities to improve. These eyes
are a skill that can be developed through technique and
practice.
• The following slides are ways (techniques) to be
practiced. They will help to widen the ability to recognize
opportunity that may not be in full view.

About
Operational
Excellence Consulting

About Operational Excellence
Consulting
• Operational Excellence Consulting is a management
training and consulting firm that assists organizations in
improving business performance and effectiveness.
• The firm’s mission is to create business value for
organizations through innovative operational excellence
management training and consulting solutions.
• OEC takes a unique “beyond the tools” approach to enable
clients develop internal capabilities and cultural
transformation to achieve sustainable world-class excellence
and competitive advantage. For more information, please visit
www.oeconsulting.com.sg

To download this presentation,
please visit us at:
www.oeconsulting.com.sg
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Methods for Developing Innovative Ideas by Operational Excellence Consulting

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Methods for Developing Innovative Ideas by Operational Excellence Consulting