The TWI Problem Solving (PS) program trains supervisors in how to solve problems in order to achieve the desired results. Based on the TWI four-step model, the TWI-PS program integrates and elevates the three original TWI skills (JI, JM and JR) into a problem-solving focus.
Participants are taught how to isolate the problem and then analyze the problem from the mechanical and people angles to find the root causes. Solutions are identified and prioritized to correct the problem. The results are checked and evaluated for the desired impact.
1. Solve problems based on the 4-Step Process for Problem Solving
2. Apply the Problem Analysis Sheet and the Causation Analysis Sheet to analyze and identify root causes
3. Apply the JI, JM and JR skills and tools to solve the problem
Basic Needs of Supervisors
Introduction to Problem Solving
Objective of Problem Solving
Results from PS Training
Comparison of Toyota & TWI Problem Solving Steps
What Is a Problem?
4 Steps for Problem Solving
Step 1: Isolate the Problem
Problem Analysis Sheet
Causation Analysis Sheet
Step 2: Prepare for Solution
Mechanical & People Problems
Step 3: Correct the Problem
Step 4: Check and Evaluate Results
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