Personal Information
Entreprise/Lieu de travail
Madrid Area, Spain Spain
Profession
Digital Strategy#Digital Transformation #Innovation # Fintech #Banking #Marketing #E-Commerce #Customer Experience
Secteur d’activité
Finance / Banking / Insurance
Site Web
http://www.bancosantander.es
À propos
Senior executive who leads Innovation and delivers Digital and Business Transformation.
20 yrs. experience in Financial Services industry (European top leading Banks).
Leadership in strategy, business development and distribution management, retail banking products and customer engagement strategies.
Leading & developing delivery channels from both sides (tecnology and business): online, mobile, ATM’s, Contact Center, etc…
Speak multiple business languages (IT, Marketing, Strategy, Risk, Finance, etc.)
Focus at aligning business strategy with technology, driving innovation and creative ideation from concept through to execution.
Expertise in Customer Experience, Voice of Customer
- Présentations
- Documents
- Infographies
Challenger Banks in Europe: Challenge Accepted
Frontline Ventures
•
il y a 7 ans
Digital Transformation: What it is and how to get there
Econsultancy
•
il y a 10 ans
MEDIR EL ROI EN UX - MIDIENDO LO INTANGIBLE
Gemma Muñoz
•
il y a 9 ans
Interbrand: How Customer Experience affects business performance
rob.gray
•
il y a 14 ans
Publicidad 1.0 Vs Web 2.0
guest347848
•
il y a 15 ans