2. Institute of Global Management
• Steve Jobs: Innovation distinguishes between a leader
and a follower
• Theodore Levitt: Creativity is thinking new things and
Innovation is doing it
• Albert Einstein : Imagination is even more important
than knowledge
3. Institute of Global Management
• Product Innovation
•Process Innovation
•Market Innovation
•Business Model Innovation
4. Institute of Global Management
• Booz Allen Hamilton : 1 out of 7 successful?
• Innovation Guru Clayton Christensen, Scott and
Tody: 90% failed ….30000 new products launched
per annum ( Harvard Business Review-Dec. 2005)
5. Institute of Global Management
Product Development Manager
Branch Manager
Retail Banking Manager
Training Manager
P. R. / Advertising Manager
Corporate Planning Manager
Operations Manager
Financial Controller
M.I.S Manager
Area Manager
7. Institute of Global Management
FORMING YOUR TEAM
• Form from cross section of management not an
isolated R&D department or ad hoc flavor of the
month…Touch Base, Be Real & Buy In…Oliver
Ho….IBBM Journal February 1991
• Tensions between your innovation team &
operating team can derail your initiatives
(Stop Innovation Wars-Harvard Business Review
July-August 2010 by Vijay & Chris Timble)
8. Institute of Global Management
Sources %
Research & Development 20.8
Internal 34.6
User’s suggestion & Complaints 14.7
Formal research on user’s needs 13.0
Analysis of competitors’ products 30.7
Analysis of published information 9.1
Suggestions from suppliers 9.5
9. Institute of Global Management
DISRUPTIVE
… UBER,
GRAB ,
Airbnb
INCREMENTAL
To foster Innovation try to emulate 3M philosophy of
allowing staff spent 15% free time on quality creative
thinking, out of the box experiments or process
improvements to nurture innovation and creativity
10. Institute of Global Management
• The Creativity Crisis
• Are Creative people born or bred?
• It is both nature and nurture !!!
• We need all in a team –Introverts/Extroverts
• Top Down management driven to sustain it
• Tangibles like Recognition, Elimination of negative
behaviors & regular repetitive innovation events…
• Walt Disney: I Have an idea scheme that recognize &
reward contributors e.g. Hall of Fame
11. Institute of Global Management
• Creativity & innovation must be developed as
core competence
• Set up as KPI to be instituted, measured &
rewarded
• Empowerment is key to drive innovation
• Dismantle rigid bureaucratic policies & silos
• Meeting of mindset-shared mission statement
• Corporate education through innovation
training
• Instill Passion at work to ignite the fire in the
belly
13. Institute of Global Management
IBM Study of 1500 Global CEOs
•Creativity has to be instilled because of highly &
competitive environment today!
•Everyone need to be aware of his own creative
capabilities & nurture it
•New perspectives to develop creativity
•Ability of leaders to leverage creativity & taking
calculated risks for success
•THINK BIG !
14. Institute of Global Management
• Innovation is both art and science. It is
both chaotic and disciplined.
• It is a complex system that involves the
entire organization.
• More Mindset than rigid processes
• We represent Passionworks™ and
Creatrix™ in Malaysia to unlock the
mindset for innovation
15. Institute of Global Management
PassionWorks!™ Model by Jacqueline Throop Robinson &
Dave Jones
•When these two collide,
magic happens!
•It’s not enough to have a
bunch of meaningful things
going on at work or a hype
of actions that could be
seen as progress at work.
THE TWO MUST
RELATE…….Voila!
16. Institute of Global Management
• Forty years ago Dr Richard Byrd researched
& formulated his findings
• Diagnostic tests - Used successfully by 90000 people!
• Creatrix® further research by Dr Jacqueline Byrd
17. Institute of Global Management
Creativity: the ability to
imagine new ideas or
possibilities.
Risk Taking: to drive an
idea forward in the face of
adversity.
Creativity
RiskTaking
Innovation
Creativity x Risk Taking---
combined result in
Innovation
By Dr Jacqueline Byrd