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PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




                          HELLO, WE ARE
PROJECT             DATE                         IED
 Ericsson Response   June 2nd, 2011               Barcelona




                              	
  
                              	
  
                              	
  
                              	
  
BRIEF                         	
  
                                             Increase the external knowledge

                              	
  
                                              about Ericsson Response trough

                              	
  
                                                     social media tools

                              	
  
                              	
  
                              	
  
                              	
  
                                                                                          Communication

                              	
  
                                                                                              Kit

                              	
  
                              	
  
                              	
  
                              	
  
                                                         INCREASE KNOWLEDGE

                              	
  
                                                           ABOUT ERICSSON

                              	
  
                                                              RESPONSE

                              	
  

                                      	
  
                                      	
  
                                                                               Increase the internal knowledge
                                                                                about Ericsson Response using
                                                                                       existing channels

                                              10th Anniversary
                                               of the partnership
                                              between OCHA & ER
PROJECT                  DATE                 IED
   Ericsson Response        June 2nd, 2011       Barcelona




OTHER NGO’S
FRONTLINE SMS                                INVENEO                       INTRAHEALTH
By leveraging basic tools                    Inveneo is a non-profit       IntraHealth dedicated to
already available to most                    social enterprise whose       working with developing
NGOs — computers                             mission is to connect         countries to improve their
and mobile phones                            and empower rural and         public health capabilities.
FrontlineSMS enables                         underserved communities
instantaneous two-way                        in the developing             IntraHealth is launching
communication on a large                     world with information        a partnership with Hope
scale.                                       and communications            Phones and Medic
                                             technologies (ICTs).          Mobile to provide mobile
Offers to download a                                                       phones to African
program, contact mobile                      Inveneo deliver highly        health workers who
phone and send a                             sustainable and affordable    offer maternal and child
message.                                     ICT solutions for             health services, including
                                             organizations that provide    obstetric consultations,
                                             vital services - education,   safe deliveries, family
                                             healthcare, economic          planning, and malaria
                                             development.                  and HIV prevention and
                                                                           treatment.
PROJECT             DATE                IED
Ericsson Response   June 2nd, 2011      Barcelona




                                     CONCEPT

     WE
                                           connect
                                           CONSTRUCT
                                           RESPONd
PROJECT             DATE               IED
Ericsson Response   June 2nd, 2011     Barcelona




                                     VIDEO
PROJECT                  DATE                        IED
     Ericsson Response        June 2nd, 2011              Barcelona




DEVELOPMENT & PRODUCTION STAGES
 1.                    2.                                             3.
•	 Ideas and Brainstorming.                    •	 Writing scripts.    •	 Look and feel development.
•	 Development of primary ideas.               •	 Final storyboard.   •	 Recording of voice over.
•	 Writing synopsis and sketching.             •	 Looks and feel.     •	 Animation.
PROJECT             DATE             IED
 Ericsson Response   June 2nd, 2011   Barcelona




SYNOPSIS & SKETCHING
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




SCRIPT & STORYBOARD
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




SCRIPT & STORYBOARD
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




SCRIPT & STORYBOARD
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




SCRIPT & STORYBOARD
PROJECT             DATE             IED
               Ericsson Response   June 2nd, 2011   Barcelona




LOOKS & FEEL
PROJECT             DATE             IED
               Ericsson Response   June 2nd, 2011   Barcelona




LOOKS & FEEL
PROJECT             DATE             IED
               Ericsson Response   June 2nd, 2011   Barcelona




LOOKS & FEEL
PROJECT             DATE             IED
               Ericsson Response   June 2nd, 2011   Barcelona




LOOKS & FEEL
PROJECT             DATE             IED
                   Ericsson Response   June 2nd, 2011   Barcelona




VOICE REFERENCE
Voice Reference
                  VOICE OVER
ACTOR PROFILE
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




ANIMATION
PROJECT             DATE             IED
 Ericsson Response   June 2nd, 2011   Barcelona




FINAL VIDEO
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




              INTERNAL COMMUNICATION
PROJECT                   DATE                      IED
Ericsson Response         June 2nd, 2011            Barcelona




Ericsson asked us to develop a “Content Mix” for Ericsson Response
to launch in september-december 2011 internally (87000 employees)




OBJECTIVES                                                      TARGET
1. To spread the work of Ericsson Response                      -87.000 employees of Ericsson.
to all Ericsson’s employees.

2. To create an emotional link between Ericsson’s
employees with Ericsson Response.
PROJECT                     DATE                         IED
         Ericsson Response           June 2nd, 2011               Barcelona




BASICS   WHAT?                       WHY?                         WHEN?                   WHO?                        HOW?
         Internal Social Corporate   To let employess know        Three times per year.   Profile Ericsson worker:    · Opportunities and
         Responsability Project.     what is Ericsson Response                            · 87.000 people             self-realization
                                                                                          · 39 years old on average
                                     To stablish a link between                           · Cultural diversity        · Recognize their
                                     the company and its social                           · 140 countries             accomplishments
                                     work with the employees
                                                                                                                      ·Make employeers
                                                                                                                      feel committed to the
                                                                                                                      company.

                                                                                                                      Make them feel connected
                                                                                                                      to Ericsson Response
PROJECT                   DATE                         IED
Ericsson Response         June 2nd, 2011               Barcelona




CONCEPT
“WE RESPOND, ERICSSON RESPONSE”

In order to stablish a link between the employees
and Ericsson Response, we propose to make “ac-
tions” three times per year.

In this way, Ericsson Response will develop a pro-
cess in which the information will be given in a ef-
fective, unexpected and joyfull way.
PROJECT                     DATE                         IED
Ericsson Response           June 2nd, 2011               Barcelona




REFERENCES
FUN THEORY: Fun is the easiest way to change
people’s behaviour for the better. Be it for yourself,
for the environment, or for something entirely
different, the only thing that matters is that it’s
change for the better.
PROJECT                       DATE             IED
Ericsson Response             June 2nd, 2011   Barcelona




INFO ON                                        WHAT THE                         SECRET
THE BOARD                                      SOUND?                           DONOR
To use the informative                         There is a sound the worker      To create a game in which
board of Ericsson to put                       cannot recognize. A spoon.       the workers must answer
posters with volunteers ex-                    A laugh. He or she cannot        correctly to 10 questions
periences                                      know why he o she is lis-        and help a “secret donor”
We catch the attention of                      tening to it. At the end it is   help other people.
workers in a normal day                        revealed that thanks to ER       By creating the profile of
with nice and new infor-                       work X ammount of people         volunteers the other work-
mation they are not really                     can eat or laugh.                ers can analize what are
expecting. To play with the                    Again we are playing wth         the conditions and skills
“sudden”news.                                  the mistery and the senses.      needed.
PROJECT                   DATE                       IED
Ericsson Response         June 2nd, 2011             Barcelona




  #1 FIRST ACTION: online game
To develop an online game that will be send to the
employees via internal network.

The game will follow the format of:
Question, 4 answers which can be answered on 30 seconds.

The idea is to illustrate the experience and skills Ericsson
Response volunteers have got on the fields.

The questions will be develop by the volunteers. In this way,
the user will learn and fiund out real facts.

The game will be launch on September 2011.
PROJECT                   DATE                        IED
Ericsson Response         June 2nd, 2011              Barcelona




REFERENCES FOR THE GAME
Who wants to be a millionaire:
An international reference of a cultural and infor-
mative game.

Objects from classic movies:
A game in which images are related to a correct
answer (in this case the name of the movie)
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




BASICS OF THE GAME
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




WORKFLOW
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT              DATE             IED
 Ericsson Response    June 2nd, 2011   Barcelona




TYPOGRAPHIC DETAILS
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




             EXTERNAL COMMUNICATION
PROJECT                 DATE                  IED
     Ericsson Response       June 2nd, 2011        Barcelona




OBJECTIVES                                    FB APP
•	   Spread knowledge about Ericsson          Why a Facebook Application?
     Response and it’s partners among the
     general public                           •	    Potential (60 million active users)

•	   Serve as a link between the general      •	    Low cost of development.
     public and W communication channels of
     Ericsson Response                        •	    Worldwide accesibility

•	   Raise Ericsson Response presence on
     social media.
PROJECT                   DATE               IED
   Ericsson Response         June 2nd, 2011     Barcelona




THE IDEA
We Connect

Simulate the actions of an aid worker
when they arrive to a disaster site and find
their help efforts limited due to the lack
telecommunication. The aid worker (User )
must call it’s partner Ericsson Response to
establish telecommunications among the aid
workers.

The applicaton will also share data about the
helpo given by Ericsson Response partners
in the disaster site.
PROJECT                    DATE             IED
   Ericsson Response          June 2nd, 2011   Barcelona




REFERENCE
Playspent.org

It’s a game simulating the the life of
a person living with very low income.
The goal is to make it till the end
of the month, by making decisions
about how to spend your money.
PROJECT                         DATE                                IED
 Ericsson Response               June 2nd, 2011                      Barcelona




FLOWCHART
       ADD Application



     Disaster Representation                Main Site - Scenario 1                Click on Phone




           Facts about                                                                                         Website - New tab
                                                                                 Phone Input Field
           the disaster                           hover on Icons                                               Get phone number
            aftermath



                              Get the right                                                                              Post in Wall - Invite
                                                                      Wrong Number              Right Number
                            number message                                                                                   to the app




                               Hover Icons                                                                              Main Site - Scenario 2




                                                                                          Ericsson Response
                                                                                                                       Links to other ER links
                                                                                               Partners
                            Facts about ER
                          partners efforts in the
                               disaster site
PROJECT             DATE             IED
 Ericsson Response   June 2nd, 2011   Barcelona




FEEL & LOOK
PROJECT             DATE             IED
 Ericsson Response   June 2nd, 2011   Barcelona




FEEL & LOOK
PROJECT             DATE             IED
 Ericsson Response   June 2nd, 2011   Barcelona




FEEL & LOOK
PROJECT                   DATE               IED
     Ericsson Response         June 2nd, 2011     Barcelona




LOGO & NAME
We Connect

With the logo and the name we stick to
the main concept “WE CONSTRUCT, WE
CONNECT, WE RESPONSE” by focusing in
the “WE CONNECT” since the application
relates to this title in the following ways:

•	   The action of connecting the aid workers
     between each other to make teir work
     more effective in the application.

•	   The fact that facebook is a social network
     ,makes an application designed for it, a
     way to reach out and share information to
     other people, therefore Connecting them
     somehow through a concept or topic.
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




                          THE PRODUCT
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




                      COMMUNICATION
PROJECT                  DATE               IED
     Ericsson Response        June 2nd, 2011     Barcelona




PROMOTION
•	   The application can be spread by the
     Ericsson Response Volunteers and
     workers in facebook.

•	   Linking from other Ericsson sites

•	   Linking between the other Ericsson
     Response communication channels, such
     as the internal game, the event minisite,
     or the video description.

•	   Through Ericsson response partners post
     in their facebook pages.

•	   Facebook ads and other convetional on-
     line advertising channels
PROJECT                    DATE                   IED
  Ericsson Response          June 2nd, 2011         Barcelona




FACEBOOK ADVERTISING
On Facebook commercial advertisement can be
posted where everyone can see it, raising the the
awareness of any given website ,facebook page,
appplication, etc.
Although these service is not for free, it can be
choosed to pay the minimum per day (around
1€), of course meaning that the ad will be shown
less times than the others which cost more.
PROJECT             DATE             IED
   Ericsson Response   June 2nd, 2011   Barcelona




ERICSSON RESPONSE & OCHA ANNIVERSARY
PROJECT                DATE             IED
Ericsson Response      June 2nd, 2011   Barcelona




                    Y E A R S C O L L A B O R AT I N G !
PROJECT                     DATE                  IED
        Ericsson Response           June 2nd, 2011        Barcelona




WORKFLOW
                                        Call for the
                                        loved ones                                          Internal eMail
        Objectives                                            Recording
INTRO   Concept             EVENT       Message for the       Viral video   COMMUNICATION   Facebook Profile
                                                                                            Microsite
                                        volunteers                                          Press Release
PROJECT             DATE                   IED
Ericsson Response   June 2nd, 2011         Barcelona




                                     INTRODUCTION
PROJECT              DATE             IED
  Ericsson Response    June 2nd, 2011   Barcelona




OBJECTIVES
•	 To celebrate the 10 years of
   partnership within ERICSSON
   RESPONSE and OCHA.

    •	 ERICSSON RESPONSE:
       let to know that the company
       has partnership with
       consolidate NGOs.

    •	 OCHA:
       show that the organitzation
       is working with
       a private partner.
PROJECT                   DATE                 IED
Ericsson Response         June 2nd, 2011       Barcelona




                    CONCEPT & INSPIRATION
                    •	 Lack of communication in times of disaster
PROJECT             DATE               IED
Ericsson Response   June 2nd, 2011     Barcelona




                                     EVENT
PROJECT               DATE                        IED
          Ericsson Response     June 2nd, 2011              Barcelona




OBJECTIVES                                       TARGETS
•	 Direct contact of a volunteer with the        •	 ER
   people of the street.                         •	 OCHA internal
                                                 •	 WPF/UNICEF and others partners
•	 To reflect the labor that these
                                                 •	 SECONDARY TARGET AUDIENCE:       BARCELONA
   volunteers are doing.
                                                                                     CITIZENS
•	 Involvement with the labor of the             •	   Others NGOs
   volunteers                                    •	   OCHA partners
                                                 •	   Bloggers in the area
•	 To transmit or to generate nearness           •	   Ericsson customers
   and motivation to the volunteers.
PROJECT             DATE             IED
   Ericsson Response   June 2nd, 2011   Barcelona




  THE ACTION
THE ACTION
                                                    Groups will be distributed on
                                                    Groups will beof the city of on
                                                    strategic points
                                                                     distributed
                                                    Barcelona.
                                                    strategic points of the city of
                                                    Barcelona.
                                                     A series of questions will be
                                                     A series of questions will be
                                                     realized:
                                                    realized:
                                                     “If there was a catastrophe in
                                                     Barcelona with who would you like
                                                    "to contact?” a catastrophe in
                                                      If there was
                                                    Barcelona with whom would
                                                    you like to contact? " media
                                                     “How will you do it if the
                                                    were broken?”

                                                    " ¿how will you do it if the
                                                    media were broken? "
PROJECT             DATE             IED
  Ericsson Response   June 2nd, 2011   Barcelona




THE ACTION
 THE ACTION
                                                   Will be explained to them the
                                                   labor that OCHA and ERICSSON the
                                                      Will be explained to them
                                                   RESPONSE are carry out in
                                                      labor that OCHA and
                                                   case of catastrophe.
                                                      ERICSSON RESPONSE are
                                                      carry out in case of
                                                   Making clear in addition,
                                                      catastrophe.
                                                   that they are celebrating
                                                   ten years of partnership.

                                                       Making clear in addition, that
                                                      they are celebrating ten years
                                                      of partnership.
PROJECT             DATE             IED
  Ericsson Response   June 2nd, 2011   Barcelona




 THEACTION
THE  ACTION
                                                   We will offer him a call of 30”
                                                       We will o er him a call of 30 "
                                                   in order that they could call
                                                   the person that theythey could call
                                                       in order that wish.
                                                       the person that they wish.
                                                   Once the call is finish...
                                                        Once the call is finish …
PROJECT             DATE             IED
 Ericsson Response   June 2nd, 2011   Barcelona




THE ACTION
THE ACTION                                        We will offer them the
                                                  opportunity to record
                                                  a message we will o er them the
                                                     At last of congratulation
                                                  to opportunity to of OCHA
                                                     all the volunteers record a
                                                  and ERICCSSON RESPONSE.
                                                     message of congratulation to
                                                   all the volunteers of OCHA
                                                   and ERICCSSON RESPONSE.
PROJECT             DATE             IED
  Ericsson Response   June 2nd, 2011   Barcelona




THE ACTION
THE ACTION                                          Finally, we will provided a
                                                   Finally, we will provide a card
                                                   tocard with the direction
                                                      them to them with the
                                                   ofdirection of the microsite.
                                                      the microsite.

                                                   Where they will be able to find to find
                                                     Where they will be able
                                                   more information about OCHA
                                                     more information about
                                                   and about ERICSSON RESPONSE
                                                   and, in addition, about recordings
                                                     OCHA and all the ERICSSON
                                                   ofRESPONSE and, in addition,
                                                     spirit and support.
                                                    all the recordings of spirit and
                                                    support.
PROJECT              DATE                    IED
  Ericsson Response    June 2nd, 2011          Barcelona




LOCATION
GROUP #1:
UNIVERSIDAD UPC - 9:00am to 11:30am
UNIVERSIDAD POMPEU FABRA - 12:00am to 1:30pm
MARIA CRISTINA - 3:00pm to 5:30pm

GROUP #2:
MERCADO SAGRADA FAMILIA - 9:00pm to 11:30pm
MERCADO BOQUERIA - 12:00pm to 1:30pm
PASEO DE GRACIA - 3:00pm to 5:30pm
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




                                                 EACH GROUP HAS:

                                                 We will give a card to
                                                 each participant with
                                                 the microsite created
                                                 for the event, where
                                                 they will reach all the
                                                 messages and link them
                                                 to their social media
                                                 profiles and share them
                                                 with their friends.
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT                 DATE                 IED
     Ericsson Response       June 2nd, 2011       Barcelona




RESOURCES
EACH GROUP HAS:

•	   1 person giving infomation
•	   1 person with telephone
•	   1 camera
•	   1 vest per person
•	   1 cap per person Diets
•	   1 camera per group (+battery replacement)
•	   1 microphone per group
•	   2 phones per group
•	   1 mobile for Internal communication Flyers
     with Information about the microsite Dis-
     placements Merchandising item (gift)
PROJECT             DATE              IED
Ericsson Response   June 2nd, 2011    Barcelona




                              COMMUNICATION
DATE
                    June 2nd, 2011

PROJECT                         DATE             IED
Ericsson Response               June 2nd, 2011   Barcelona




                                                                                 INTERNAL
                                                     EXTERNAL
                                                             - Send an email to the 2761 E///
                                                     Send a press realse to specific medias.
                                                                 employers working in Spain
                                                            informing about the anniversary
                                                     Send an email to the others NGO:
                                                                and the next event make it in
                                                     •	 The United Nations          Barcelona.
                                                     •	 World Food Program (WFP)channels
                                                                  - Link to the other
                                                      •	 The United Nations Children’s Fund (UNICEF)
                                                      •	 Red Cross/ Red Crescent Movement
                                                                                   EXTERNAL
                                                      •	 Swedish Rescue Service Agency
                                                      •	 Send a press realse to specific medias.
                                                      - MSB
                                                      •	 Save the Children Sweden
                                                           - Send an email to the others NGO:
                                                                       -  The United Nations
                                                      INTERNAL
                                                               -  World Food Program (WFP)
                                                   -  The United Nations Children s Fund
                                                      Send an e-mail to Ericsson Response and OCHA
                                                                                     (UNICEF)
                                                      employers informing about the anniversary, the
                                                    - guerrilla action in Barcelona and the OCHA
                                                          Red Cross/ Red Crescent Movement
                                                 -  December event. Service Agency – MSB
                                                      Swedish Rescue
                                                                 -  Save the Children Sweden
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT                  DATE                        IED
Ericsson Response        June 2nd, 2011              Barcelona




                    DATE
                    June 2nd, 2011




                    FAN PAGE NAMING: OCHA & ERICSSON RESPONSE CELEBRATE
                         FAN PAGE NAMING: OCHA & ERICSSON RESPONSE CELEBRATE
                    ACTIONS:
                         ACTIONS:
                    •	    Welcome Landing Page
                    •	    Link to the specific event site Page
                                 - Welcome Landing
                    •	    As a information point
                                 - Link to the specific event site
                    •	    Create an open event
                                     - As a information point
                                     - Create an open event
DATE
                         June 2nd, 2011
PROJECT             DATE                  IED
Ericsson Response   June 2nd, 2011        Barcelona
DATE
                    June 2nd, 2011
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona
PROJECT             DATE                  IED
Ericsson Response   June 2nd, 2011        Barcelona




                                     TIMELINE
PROJECT                                DATE                         IED
      Ericsson Response                      June 2nd, 2011               Barcelona




                                                                                                  11.21.2011


                                             1       2        3   4   5        6      7   8   9      10        11   12   13   14   15   16
                         Search providers
      Elaboration of the layout proposal
         Layout approval by OCHA&ER
                                 Stamping
              Volunteers kit preparation
                 Graphic proposal (flyer)
          Flyers approval by OCHA&ER
                           Flyers printing
                  Volunteers recruitment
              Selection of the volunteers
                                  Training
         Arrival of the technical material
      Elaboration of the 'story' proposal
          Story' approval by OCHA&ER
                  Recording of the Video
                      Edition of the video
            Video launch to OCHA&ER
                      Final editing Video
          Video approval by OCHA&ER
   Elaboration of the FB layout proposal
                       FB layout approval
         Implementation of FB proposal
   Elaboration of the microsite proposal
            Microsite proposal approval
  Implementation of microsite proposal
  e-mail proposal (internal: OCHA&ER)
e-mail proposal approval by OCHA&ER
               Press Release Elaboration
        Press Release Content Approval
PROJECT             DATE             IED
Ericsson Response   June 2nd, 2011   Barcelona




    THANK YOU FOR YOUR ATTENTION!

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Increase Knowledge About Ericsson Response

  • 1. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona HELLO, WE ARE
  • 2. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona         BRIEF   Increase the external knowledge   about Ericsson Response trough   social media tools         Communication   Kit         INCREASE KNOWLEDGE   ABOUT ERICSSON   RESPONSE       Increase the internal knowledge about Ericsson Response using existing channels 10th Anniversary of the partnership between OCHA & ER
  • 3. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona OTHER NGO’S FRONTLINE SMS INVENEO INTRAHEALTH By leveraging basic tools Inveneo is a non-profit IntraHealth dedicated to already available to most social enterprise whose working with developing NGOs — computers mission is to connect countries to improve their and mobile phones and empower rural and public health capabilities. FrontlineSMS enables underserved communities instantaneous two-way in the developing IntraHealth is launching communication on a large world with information a partnership with Hope scale. and communications Phones and Medic technologies (ICTs). Mobile to provide mobile Offers to download a phones to African program, contact mobile Inveneo deliver highly health workers who phone and send a sustainable and affordable offer maternal and child message. ICT solutions for health services, including organizations that provide obstetric consultations, vital services - education, safe deliveries, family healthcare, economic planning, and malaria development. and HIV prevention and treatment.
  • 4. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona CONCEPT WE connect CONSTRUCT RESPONd
  • 5. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona VIDEO
  • 6. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona DEVELOPMENT & PRODUCTION STAGES 1. 2. 3. • Ideas and Brainstorming. • Writing scripts. • Look and feel development. • Development of primary ideas. • Final storyboard. • Recording of voice over. • Writing synopsis and sketching. • Looks and feel. • Animation.
  • 7. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona SYNOPSIS & SKETCHING
  • 8. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona SCRIPT & STORYBOARD
  • 9. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona SCRIPT & STORYBOARD
  • 10. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona SCRIPT & STORYBOARD
  • 11. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona SCRIPT & STORYBOARD
  • 12. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona LOOKS & FEEL
  • 13. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona LOOKS & FEEL
  • 14. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona LOOKS & FEEL
  • 15. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona LOOKS & FEEL
  • 16. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona VOICE REFERENCE Voice Reference VOICE OVER ACTOR PROFILE
  • 17. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona ANIMATION
  • 18. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona FINAL VIDEO
  • 19. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona INTERNAL COMMUNICATION
  • 20. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona Ericsson asked us to develop a “Content Mix” for Ericsson Response to launch in september-december 2011 internally (87000 employees) OBJECTIVES TARGET 1. To spread the work of Ericsson Response -87.000 employees of Ericsson. to all Ericsson’s employees. 2. To create an emotional link between Ericsson’s employees with Ericsson Response.
  • 21. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona BASICS WHAT? WHY? WHEN? WHO? HOW? Internal Social Corporate To let employess know Three times per year. Profile Ericsson worker: · Opportunities and Responsability Project. what is Ericsson Response · 87.000 people self-realization · 39 years old on average To stablish a link between · Cultural diversity · Recognize their the company and its social · 140 countries accomplishments work with the employees ·Make employeers feel committed to the company. Make them feel connected to Ericsson Response
  • 22. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona CONCEPT “WE RESPOND, ERICSSON RESPONSE” In order to stablish a link between the employees and Ericsson Response, we propose to make “ac- tions” three times per year. In this way, Ericsson Response will develop a pro- cess in which the information will be given in a ef- fective, unexpected and joyfull way.
  • 23. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona REFERENCES FUN THEORY: Fun is the easiest way to change people’s behaviour for the better. Be it for yourself, for the environment, or for something entirely different, the only thing that matters is that it’s change for the better.
  • 24. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona INFO ON WHAT THE SECRET THE BOARD SOUND? DONOR To use the informative There is a sound the worker To create a game in which board of Ericsson to put cannot recognize. A spoon. the workers must answer posters with volunteers ex- A laugh. He or she cannot correctly to 10 questions periences know why he o she is lis- and help a “secret donor” We catch the attention of tening to it. At the end it is help other people. workers in a normal day revealed that thanks to ER By creating the profile of with nice and new infor- work X ammount of people volunteers the other work- mation they are not really can eat or laugh. ers can analize what are expecting. To play with the Again we are playing wth the conditions and skills “sudden”news. the mistery and the senses. needed.
  • 25. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona #1 FIRST ACTION: online game To develop an online game that will be send to the employees via internal network. The game will follow the format of: Question, 4 answers which can be answered on 30 seconds. The idea is to illustrate the experience and skills Ericsson Response volunteers have got on the fields. The questions will be develop by the volunteers. In this way, the user will learn and fiund out real facts. The game will be launch on September 2011.
  • 26. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona REFERENCES FOR THE GAME Who wants to be a millionaire: An international reference of a cultural and infor- mative game. Objects from classic movies: A game in which images are related to a correct answer (in this case the name of the movie)
  • 27. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona BASICS OF THE GAME
  • 28. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona WORKFLOW
  • 29. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 30. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 31. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 32. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 33. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 34. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 35. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 36. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 37. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 38. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 39. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 40. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona TYPOGRAPHIC DETAILS
  • 41. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 42. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 43. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 44. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 45. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona EXTERNAL COMMUNICATION
  • 46. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona OBJECTIVES FB APP • Spread knowledge about Ericsson Why a Facebook Application? Response and it’s partners among the general public • Potential (60 million active users) • Serve as a link between the general • Low cost of development. public and W communication channels of Ericsson Response • Worldwide accesibility • Raise Ericsson Response presence on social media.
  • 47. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona THE IDEA We Connect Simulate the actions of an aid worker when they arrive to a disaster site and find their help efforts limited due to the lack telecommunication. The aid worker (User ) must call it’s partner Ericsson Response to establish telecommunications among the aid workers. The applicaton will also share data about the helpo given by Ericsson Response partners in the disaster site.
  • 48. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona REFERENCE Playspent.org It’s a game simulating the the life of a person living with very low income. The goal is to make it till the end of the month, by making decisions about how to spend your money.
  • 49. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona FLOWCHART ADD Application Disaster Representation Main Site - Scenario 1 Click on Phone Facts about Website - New tab Phone Input Field the disaster hover on Icons Get phone number aftermath Get the right Post in Wall - Invite Wrong Number Right Number number message to the app Hover Icons Main Site - Scenario 2 Ericsson Response Links to other ER links Partners Facts about ER partners efforts in the disaster site
  • 50. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona FEEL & LOOK
  • 51. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona FEEL & LOOK
  • 52. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona FEEL & LOOK
  • 53. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona LOGO & NAME We Connect With the logo and the name we stick to the main concept “WE CONSTRUCT, WE CONNECT, WE RESPONSE” by focusing in the “WE CONNECT” since the application relates to this title in the following ways: • The action of connecting the aid workers between each other to make teir work more effective in the application. • The fact that facebook is a social network ,makes an application designed for it, a way to reach out and share information to other people, therefore Connecting them somehow through a concept or topic.
  • 54. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona THE PRODUCT
  • 55. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona COMMUNICATION
  • 56. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona PROMOTION • The application can be spread by the Ericsson Response Volunteers and workers in facebook. • Linking from other Ericsson sites • Linking between the other Ericsson Response communication channels, such as the internal game, the event minisite, or the video description. • Through Ericsson response partners post in their facebook pages. • Facebook ads and other convetional on- line advertising channels
  • 57. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona FACEBOOK ADVERTISING On Facebook commercial advertisement can be posted where everyone can see it, raising the the awareness of any given website ,facebook page, appplication, etc. Although these service is not for free, it can be choosed to pay the minimum per day (around 1€), of course meaning that the ad will be shown less times than the others which cost more.
  • 58. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona ERICSSON RESPONSE & OCHA ANNIVERSARY
  • 59. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona Y E A R S C O L L A B O R AT I N G !
  • 60. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona WORKFLOW Call for the loved ones Internal eMail Objectives Recording INTRO Concept EVENT Message for the Viral video COMMUNICATION Facebook Profile Microsite volunteers Press Release
  • 61. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona INTRODUCTION
  • 62. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona OBJECTIVES • To celebrate the 10 years of partnership within ERICSSON RESPONSE and OCHA. • ERICSSON RESPONSE: let to know that the company has partnership with consolidate NGOs. • OCHA: show that the organitzation is working with a private partner.
  • 63. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona CONCEPT & INSPIRATION • Lack of communication in times of disaster
  • 64. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona EVENT
  • 65. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona OBJECTIVES TARGETS • Direct contact of a volunteer with the • ER people of the street. • OCHA internal • WPF/UNICEF and others partners • To reflect the labor that these • SECONDARY TARGET AUDIENCE: BARCELONA volunteers are doing. CITIZENS • Involvement with the labor of the • Others NGOs volunteers • OCHA partners • Bloggers in the area • To transmit or to generate nearness • Ericsson customers and motivation to the volunteers.
  • 66. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona THE ACTION THE ACTION Groups will be distributed on Groups will beof the city of on strategic points distributed Barcelona. strategic points of the city of Barcelona. A series of questions will be A series of questions will be realized: realized: “If there was a catastrophe in Barcelona with who would you like "to contact?” a catastrophe in If there was Barcelona with whom would you like to contact? " media “How will you do it if the were broken?” " ¿how will you do it if the media were broken? "
  • 67. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona THE ACTION THE ACTION Will be explained to them the labor that OCHA and ERICSSON the Will be explained to them RESPONSE are carry out in labor that OCHA and case of catastrophe. ERICSSON RESPONSE are carry out in case of Making clear in addition, catastrophe. that they are celebrating ten years of partnership. Making clear in addition, that they are celebrating ten years of partnership.
  • 68. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona THEACTION THE ACTION We will offer him a call of 30” We will o er him a call of 30 " in order that they could call the person that theythey could call in order that wish. the person that they wish. Once the call is finish... Once the call is finish …
  • 69. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona THE ACTION THE ACTION We will offer them the opportunity to record a message we will o er them the At last of congratulation to opportunity to of OCHA all the volunteers record a and ERICCSSON RESPONSE. message of congratulation to all the volunteers of OCHA and ERICCSSON RESPONSE.
  • 70. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona THE ACTION THE ACTION Finally, we will provided a Finally, we will provide a card tocard with the direction them to them with the ofdirection of the microsite. the microsite. Where they will be able to find to find Where they will be able more information about OCHA more information about and about ERICSSON RESPONSE and, in addition, about recordings OCHA and all the ERICSSON ofRESPONSE and, in addition, spirit and support. all the recordings of spirit and support.
  • 71. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona LOCATION GROUP #1: UNIVERSIDAD UPC - 9:00am to 11:30am UNIVERSIDAD POMPEU FABRA - 12:00am to 1:30pm MARIA CRISTINA - 3:00pm to 5:30pm GROUP #2: MERCADO SAGRADA FAMILIA - 9:00pm to 11:30pm MERCADO BOQUERIA - 12:00pm to 1:30pm PASEO DE GRACIA - 3:00pm to 5:30pm
  • 72. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona EACH GROUP HAS: We will give a card to each participant with the microsite created for the event, where they will reach all the messages and link them to their social media profiles and share them with their friends.
  • 73. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 74. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona RESOURCES EACH GROUP HAS: • 1 person giving infomation • 1 person with telephone • 1 camera • 1 vest per person • 1 cap per person Diets • 1 camera per group (+battery replacement) • 1 microphone per group • 2 phones per group • 1 mobile for Internal communication Flyers with Information about the microsite Dis- placements Merchandising item (gift)
  • 75. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona COMMUNICATION
  • 76. DATE June 2nd, 2011 PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona INTERNAL EXTERNAL - Send an email to the 2761 E/// Send a press realse to specific medias. employers working in Spain informing about the anniversary Send an email to the others NGO: and the next event make it in • The United Nations Barcelona. • World Food Program (WFP)channels - Link to the other • The United Nations Children’s Fund (UNICEF) • Red Cross/ Red Crescent Movement EXTERNAL • Swedish Rescue Service Agency • Send a press realse to specific medias. - MSB • Save the Children Sweden - Send an email to the others NGO: -  The United Nations INTERNAL -  World Food Program (WFP) -  The United Nations Children s Fund Send an e-mail to Ericsson Response and OCHA (UNICEF) employers informing about the anniversary, the - guerrilla action in Barcelona and the OCHA Red Cross/ Red Crescent Movement -  December event. Service Agency – MSB Swedish Rescue -  Save the Children Sweden
  • 77. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 78. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 79. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona DATE June 2nd, 2011 FAN PAGE NAMING: OCHA & ERICSSON RESPONSE CELEBRATE FAN PAGE NAMING: OCHA & ERICSSON RESPONSE CELEBRATE ACTIONS: ACTIONS: • Welcome Landing Page • Link to the specific event site Page - Welcome Landing • As a information point - Link to the specific event site • Create an open event - As a information point - Create an open event
  • 80. DATE June 2nd, 2011 PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 81. DATE June 2nd, 2011 PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona
  • 82. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona TIMELINE
  • 83. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona 11.21.2011 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 Search providers Elaboration of the layout proposal Layout approval by OCHA&ER Stamping Volunteers kit preparation Graphic proposal (flyer) Flyers approval by OCHA&ER Flyers printing Volunteers recruitment Selection of the volunteers Training Arrival of the technical material Elaboration of the 'story' proposal Story' approval by OCHA&ER Recording of the Video Edition of the video Video launch to OCHA&ER Final editing Video Video approval by OCHA&ER Elaboration of the FB layout proposal FB layout approval Implementation of FB proposal Elaboration of the microsite proposal Microsite proposal approval Implementation of microsite proposal e-mail proposal (internal: OCHA&ER) e-mail proposal approval by OCHA&ER Press Release Elaboration Press Release Content Approval
  • 84. PROJECT DATE IED Ericsson Response June 2nd, 2011 Barcelona THANK YOU FOR YOUR ATTENTION!