2. Created by Tom Curtis 2011
Blog: www.onimproving.blogspot.com
Presentations: on www.slideshare.net/onimproving
Email: ideamerchants@gmail.com
Twitter: @onimproving
3. Post Mortem walks allow
us to see how we have
done and what needs to
be improved. It completes
the simulation cycle.
4. Reset
Review
People Process
Resonance Return Resolve Retain Rework Replace
Retry