2. GROUP MEMBERS
Punit Amin – 04
Jinal Mirani -27
Aditya Poman -39
Sakshi Shinde - 47
Tejas Soni – 48
Sameer Yadav - 55
3. CONTENTS :CONTENTS :
INTRODUCTION
HISTORY OF COURIER SERVICES IN INDIA
COURIER COMPANY IN INDIA
INTERNATIONAL COURIER SERVICES
MARKET SHARE OF COURIER SERVICES
DHL
CONCLUSION
4. INTRODUCTION :INTRODUCTION :
We have Conducted Applied and Exploratory Research
and based on which we had found the following :
Couriers Are Basically A Service For Sending Money
Or Goods At Some Extra Cost. It Involves A Person Or
A Company Engaged In Transporting, Dispatching
And Distributing Letters, Parcels And Mails.
In A Rather Layman Term, It Can Be Said That,
Compared To Normal Mail Service, A Courier Possess
Many Added Features.
5. INTRODUCTION :INTRODUCTION :
A Courier Is Much Faster, Safer And Secured Than
Ordinary Mail. It Is A Specialized Service With
Authenticated Signatures.
It Has Tracking Service With Each Service Being
Treated As A Specific Individual Case. Dedicated
Timely Deliverance Is Its Primary Hallmark.
These services do Cost A Bit Extra But With So Many
Features Available, The Cost Gets Leveraged.
6. INDIA - A MEGA MARkETINDIA - A MEGA MARkET
Roadways : 65,569 Kms. of Highways.
Railways : 63,940 Kms.
Airways : 30 major Airports.
Waterways : 12 Major Ports & other many
Minor Intermediate Ports.
7. HISTORY OF COURIER SERVICES INHISTORY OF COURIER SERVICES IN
INDIAINDIA
International Courier Industry had its start some 15-20 years
ago. The courier industry was initially limited to the four
metros – New Delhi, Mumbai, Kolkata, Chennai and to some
extent to Bangalore. The reason was the airport connection
these metros were. But, the changing economy and technical
advancement seen on a daily basis, the industry has grown
and extended faster to several cities and even rural areas.
And it is still growing.
A courier company anywhere in the world has its primary
virtue is its efficiency to render services. The better the
quality of service, the more the satisfied customers, better the
chances of survival. The industry is booming and market is
cut-throat competitive. The advancement of technology and
internet has things slight easier and more competitive as well.
8. Courier Company in indiaCourier Company in india
There are Over All 3000 Courier Services in India who
Deals Locally, Domestic and International Basis.
Professional Courier Company - South India's Leading Courier
First Flight Couriers - Domestic & International Courier Services
Blue Dart
Business Express India
DHL Courier Service India
TNT Courier Service India
UPS Courier Service India
FedEx Couriers
International Courier service
DTDC
ARAMEX
9. First Flight CouriersFirst Flight Couriers
First Flight Courier is a Leading Courier Company In
India.
First Flight has an online Tracking facility.
It does e-booking of Domestic and international couriers
based in India.
It is the safest courier in India and provides Services at a
Competitive Rates.
Zone / Sector 100 gm 250 gm 500 gm
Intra City 20.00 30.00 45.00
Within State 30.00 45.00 65.00
Rest of India 65.00 85.00 130.00
International 100.00 165.00 220.00
10. proFessional CouriersproFessional Couriers
A professional courier is a company which does
work to deliver messages, packages and mail. This
company is doing work of couriers which is like
mail services and such as speed, security, tracking,
signature, specialization and individualization of
services, a professional service is like premium
services, but this courier are more costly than
other mail services.
11. Business express india pvt.Business express india pvt.
ltd.ltd.
United Business Express India Pvt. Ltd. Are Best
& Service Provider.
This is Mr. Anuj Verma. we offered couriers for
domestic courier services, international courier
services, domestic courier services, door to door
courier services, documents courier services,
logistics services, import - export services, parcel
services etc....
12. dtdCdtdC
DTDC Courier & Cargo Ltd. is one of the leading Express distribution
company in India covering both domestic and international services.
Incorporated in the year 1990, DTDC is in its 20th year of operations in
India. It has a large delivery network covering close to 10,000 Pincodes
giving its customers the best reach in the country.
DTDC Courier and Cargo Ltd. is a national courier company with the
largest network of delivery destinations, with minimal branding and
advertising effort, the company today has become a generic brand. The
company today operates through its 176 own controlling Regional
Offices and Branch Offices & over 4,000 Franchisee Offices spread across
the length & breadth of the country under the control of its Corporate
Office situated at Bangalore, the IT Capital of the country.
DTDC with 13,000 individuals as its strength, delivers at over 10,000 zip
(pin code) areas, handling 10 million consignments every month. DTDC
serves over 240 international destinations.
13. international Courierinternational Courier
serviCesserviCes
We hold expertise in the business of supply-chain
management and offer competent international courier
services to clients from business houses, industries,
commercial units etc. Along with on-time deliveries, we
also lay extra importance to the safety of the
consignment.
On-time delivery
Personalized services
Profitable deals for business units
Clearance of consignment
Reverse flow of acknowledged
14. market share oF Couriermarket share oF Courier
serviCe (organised - seCtor)serviCe (organised - seCtor)
15. Vision statement -Vision statement -
strategy 2015strategy 2015
Remain the BEST Postal Service
Provider for Germany
Become the Logistics Company for
the World.
16. mission statementmission statement
•We want to make our customers, employees
and investors more successful.
•We always demonstrate respect without
compromising on results.
•We simplify our customer’s lives.
•We want to make a positive contribution to our
world.
www.dhl-sy.com/?page=category&category_id=46
18. EXPRESS FREIGHT SUPPLY CHAIN MAIL SERVICE
Cross-border
express service
Presence in
more than 220
countries and
territories
4,500 facilities
350 aircraft
36 hubs
Market leader in
air and ocean
freight services
Specialist in
industrial
projects and end-
to-end supply
chain solutions
One of Europe's
leading road
freight
forwarders
Strong customer
base.
Contract
logistics
22 square
metres of
warehouse
space
Leading
provider
of Corporate
Information
Solutions
worldwide
Strong
customercustomer base
Delivers 72
million mail
items to 40
million
households in
Germany
DHL Global
Mail largest
network for
mail
distribution
worldwide
an oVer VieWan oVer VieW
19. DHL-inDiaDHL-inDia
• DHL began operations in 1983, had revenues of Rs. 287
crores in 2001-02 and services 13,000 locations in India.
• On Sept. 12, 2002, DHL Worldwide Express acquired
62.8% stake in Blue dart to increase their presence in
India.
• DHL owns and leases 250 aircrafts globally and this gave
a boost to the Indian logistics industry through the Blue
Dart DHL alliance.
• Both companies deploy the latest e-Business technologies,
thus supporting Internet-based supply chain management
systems of customers.
www.dhl.co.in
20. DHL- WorK FLoWDHL- WorK FLoW
INDIVIDUAL CUSTOMERS CORPORATE
CUSTOMERS
DHL OFFICE
CENTRAL LOCATION OFFICE
DROP
DHL PACK
PICKUP DROP
LOCAL OR
NATIONAL /
INTERNATIONAL
DISTRIBUTION
LOCAL
REGION SORTING AND BULK PACKING
REGIONAL HUB
DISTRIBUTION IF
LOCAL
TRUCK
A
21. DHL -WorK FLoW (ContD.)DHL -WorK FLoW (ContD.)
Cargo or Courier
Airport
Destination / Hub
cargocourier
Blue Dart
Flights
Air India or
Kingfisher
Passenger
Destination Warehouse
Destination
truck
truck
Destination found?
yes
DHL Office at
Destination
no
Reverse
logistics to
sender
A
22. Challenges faCed:Challenges faCed:
1.Under certain circumstances, due to unavailability of the reci
pient, several repeatdeliveries have to be made leading to
higher costs.
2.Creating extensive network and carrying out international
expansion.
3.Lack of own fleet of air fleet in countries like India resulting
in delays.
4.International parcels have to pass the custom check before
they can be sent to other countries; certain parcels get delayed
for more than 24 hours.
5.Shipping volume rises and falls tremendously as the
economy climbs and dips.
24. ConClusion :ConClusion :
In courier services sector major companyis
providing services but in India flight courier is
leading company in courier sector.
And in Internatiol level DHL is leading
company in courier sector.
Courier facility in India is very cheaper and
minimum charges we can send courier from
one destination to another.
Animated tab slides over five headers
(Intermediate)
Tip: You will need to use drawing guides to position the shapes and text on the slide.
To display and set the drawing guides, do the following:
On the Home tab, in the Slides group, click Layout, and then click Blank.
Right-click the slide background area, and then click Grid and Guides. In the Grid and Guides dialog box, under Guide settings, select Display drawing guides on screen. (Note: One horizontal and one vertical guide will display on the slide at 0.00, the default position. As you drag the guides, the cursor will display the new position.)
On the slide, do the following:
Press and hold CTRL, select the vertical guide, and then drag it left to the 3.50 position.
Press and hold CTRL, select the vertical guide, and then drag it left to the 1.75 position.
Press and hold CTRL, select the vertical guide, and then drag it right to the 1.75 position.
Press and hold CTRL, select the vertical guide, and then drag it right to the 3.50 position.
To reproduce the long, thin rectangle on this slide, do the following:
On the Home tab, in the Drawing group, click Shapes, and then under Rectangles click Rectangle (first option from the left). On the slide, drag to draw a rectangle.
Select the rectangle. Under Drawing Tools, on the Format tab, in the Size group, do the following:
In the Shape Height box, enter 0.05”.
In the Shape Width box, enter 10”.
Under Drawing Tools, on the Format tab, in the bottom right corner of the Shape Styles group, click the Format Shape dialog box launcher. In the Format Shape dialog box, in the left pane, click Line Color. In the Line Color pane, select No line.
Also in the Format Shape dialog box, in the left pane, click Shadow. In the Shadow pane, click the button next to Presets, under Outer click Offset Bottom (first row, second option from the left), and then do the following:
In the Transparency box, enter 68%.
In the Blur box, enter 3.5 pt.
In the Distance box, enter 2.2 pt.
Also in the Format Shape dialog box, in the left pane, click 3-D Format. In the 3-D Format pane, do the following:
Under Bevel, click the button next to Top, and then under Bevel click Circle (first row, first option from the left). Next to Top, in the Width box, enter 15 pt, and in the Height box, enter 3 pt.
Under Surface, click the button next to Lighting, and then under Neutral click Balance (first row, second option from the left). In the Angle box, enter 145°.
On the slide, drag the rectangle about 0.25” above the 0.00 horizontal drawing guide. (Note: To view the ruler, on the View tab, in the Show/Hide group, select Ruler.)
On the Home tab, in the Drawing group, click Arrange, point to Align, and then do the following:
Click Align to Slide.
Click Align Center.
To reproduce the tab (rounded rectangle) on this slide, do the following:
On the Home tab, in the Drawing group, click the More arrow to expand the shapes gallery, and then under Rectangles click Round Same Side Corner Rectangle (eighth option from the left). On the slide, drag to draw a rounded rectangle.
On the slide, select the rounded rectangle. Under Drawing Tools, on the Format tab, in the Size group, do the following:
In the Shape Height box, enter 0.58”.
In the Shape Width box, enter 1.33”.
Under Drawing Tools, on the Format tab, in the bottom right corner of the Shape Styles group, click the Format Shape dialog box launcher. In the Format Shape dialog box, in the left pane, click Line Color. In the Line Color pane, select No line.
Also in the Format Shape dialog box, in the left pane, click Shadow. In the Shadow pane, click the button next to Presets, under Outer click Offset Bottom (first row, second option from the left), and then do the following:
In the Transparency box, enter 68%.
In the Blur box, enter 3.5 pt.
In the Distance box, enter 2.2 pt.
Also in the Format Shape dialog box, in the left pane, click 3-D Format. In the 3-D Format pane, do the following:
Under Bevel, click the button next to Top, and then under Bevel click Circle (first row, first option from the left). Next to Top, in the Width box, enter 4 pt, and in the Height box, enter 4 pt.
Under Surface, click the button next to Lighting, and then under Neutral click Balance (first row, second option from the left). In the Angle box, enter 145°.
On the slide, drag the rounded rectangle until the bottom edge touches the top edge of the long, thin rectangle and it is centered on the 3.50 left vertical drawing guide.
To reproduce the first text box on this slide, do the following:
On the Insert tab, in the Text group, click Text Box. On the slide, drag to draw a text box.
Enter TAB ONE, and then select the text. On the Home tab, in the Font group, do the following:
In the Font list, select TW Cen MT Condensed.
In the Font Size box, enter 22 pt.
On the Home tab, in the Paragraph group, click Center to center the text in the text box.
On the slide, drag the text box onto the rounded rectangle until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 3.50 left vertical drawing guide.
To reproduce the other text boxes on this slide, do the following:
On the slide, select the first text box. On the Home tab, in the Clipboard group, click the arrow under Copy, and then click Duplicate. Repeat this process three more times for a total of five text boxes.
Click in one of the duplicate text boxes, delete TAB ONE, and then enter TAB TWO.
Drag the second text box until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 1.75 left vertical drawing guide.
Click in another duplicate text box, delete TAB ONE, and then enter TAB THREE.
Drag the third text box until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 0.00 vertical drawing guide.
Click in another duplicate text box, delete TAB ONE, and then enter TAB FOUR.
Drag the fourth text box until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 1.75 right vertical drawing guide.
Click in the last duplicate text box, delete TAB ONE, and then enter TAB FIVE.
Drag the fifth text box until the bottom edge of the text is 0.5” above the 0.00 horizontal drawing guide and it is centered on the 3.50 right vertical drawing guide.
Select the text in the first text box. On the Home tab, in the Font group, click the arrow next to Font Color, and then under Theme Colors click White, Background 1 (first row, first option from the left). Repeat this process for each of the other text boxes.
To reproduce the animation effects on this slide, do the following:
On the Animations tab, in the Advanced Animations group, click Animation Pane.
On the Home tab, in the Editing group, click Select, and then click Selection Pane.
In the Selection and Visibility task pane, select the rounded rectangle (“Round Same Side Corner Rectangle” object). In the Animation group, click the More arrow to expand the effects gallery, then under Motion Paths, click Lines.
In the Animation group, click Effect Options and under Direction, click Right.
On the slide, point to the endpoint (red arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the endpoint to the 1.75 left vertical drawing guide.
In the Selection and Visibility task pane, select the rounded rectangle again. In the Advanced Animation group, click Add Animation, and under Motion Paths, click Lines.
In the Animation group, click Effect Options and under Direction, click Right.
In the Animation Pane, select the second animation effect (right motion path for the rounded rectangle).
On the slide, point to the endpoint (red arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the endpoint to the 0.00 vertical drawing guide.
On the slide, point to the starting point (green arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the starting point to the 1.75 left vertical drawing guide.
In the Selection and Visibility task pane, select the rounded rectangle again. In the Advanced Animation group, click Add Animation, and under Motion Paths, click Lines.
In the Animation group, click Effect Options and under Direction, click Right.
In the Custom Animation task pane, select the third animation effect (right motion path for the rounded rectangle).
On the slide, point to the endpoint (red arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the endpoint to the 1.75 right vertical drawing guide.
On the slide, point to the starting point (green arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the starting point to the 0.00 vertical drawing guide.
In the Selection and Visibility task pane, select the rounded rectangle again. In the Advanced Animation group, click Add Animation, and under Motion Paths, click Lines.
In the Animation group, click Effect Options and under Direction, click Right.
In the Custom Animation task pane, select the fourth animation effect (right motion path for the rounded rectangle).
On the slide, point to the endpoint (red arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the endpoint to the 3.50 right vertical drawing guide.
On the slide, point to the starting point (green arrow) of the selected motion path until the cursor becomes a two-headed arrow. Press and hold SHIFT, and then drag the starting point to the 1.75 right vertical drawing guide.
In the Animation Pane, press and hold down CTRL and select all four animation effects. On the Animations tab, in the Timing group, do the following:
In the Start list, select On Click.
In the Duration list, enter 01.00.
On the View tab, in the Show group, clear Ruler and clear Guides.
To reproduce the background effects on this slide, do the following:
Right-click the slide background area, and then click Format Background. In the Format Background dialog box, click Fill in the left pane, select Gradient fill in the Fill pane, and then do the following:
In the Type list, select Linear.
Click the button next to Direction, and then click Linear Up (second row, second option from the left).
Under Gradient stops, click Add or Remove until two stops appear on the slider, and customize the gradient stops as follows:
Select Stop 1 on the slider, and then do the following:
In the Position box, enter 65%.
Click the button next to Color, and under Theme Colors, click White, Background 1 (first row, first option from the left).
Select Stop 2 on the slider, and then do the following:
In the Position box, enter 100%.
Click the button next to Color, and under Theme Colors, click Blue, Accent 1, Lighter 60% (third row, fifth option from the left).
TRENDS & CHALLENGES:
Influences from business and society
Society is changing. At the same time, new economic concepts are having a far-ranging impact on the entire economy. Modern logistics systems are optimally adapting to these changes.
GlobalizationPost-industrial societyShortened product life cyclesGrowing environmental awarenessStructure and process orientationDeregulation and privatizationShareholder-value thinking