1.
SUCCEEDING WITH
DEVOPS
TRANSFORMATION

2.
@RafalGancarz
McKinsey Global Survey 2015
74% OF COMPANY TRANSFORMATIONS FAIL

3.
Rafal Gancarz
Lead Consultant @ OpenCredo
@RafalGancarz
DevOps • Agile
Cloud • Containers
Big/Fast Data • NoSQL
Microservices • Reactive

4.
WHAT IS DEVOPS?
(CC) Véronique Debord-Lazaro

5.
@RafalGancarz
DevOps = agile

6.
@RafalGancarz
AGILE MANIFESTO (2001)
Individuals and interactions
over processes and tools
Working software
over comprehensive documentation
Customer collaboration
over contract negotiation
Responding to change
over following a plan

7.
@RafalGancarz
agile mk1
(2001)
agile (PM + DEV + QA)

8.
@RafalGancarz
DevOps = agile mk2
(2008)
agile (IT)

9.
@RafalGancarz
DevOps = agile mk2
(2008)
agile (PM + DEV + QA + DBA +
RM + SEC + OPS + SUP)

10.
@RafalGancarz
agile mk3
(?)
agile (company)

11.
@RafalGancarz
agile mk3
(?)
agile (strategy + finance + sales +
marketing + IT)

12.
(CC) snapp3r
WHY CARE ABOUT
DEVOPS?

13.
@RafalGancarz
Growing
Customer
Expectations

14.
@RafalGancarz
Digital Revolution
mobile • social • data

15.
@RafalGancarz
Digital World
cloud • SaaS • API • ML/AI

16.
@RafalGancarz
Survival of the fittest

17.
@RafalGancarz
DEVOPS SOUNDS GREAT. LET’S DO IT!
ERR … SO WHAT DO WE DO NOW?

18.
KNOW YOUR GOALS
(CC) Vanessa

19.
@RafalGancarz
Why DevOps
transformation?

20.
@RafalGancarz
What are the current
pain points?

21.
@RafalGancarz
What are the objectives of
the transformation?

22.
@RafalGancarz
Can you become
a learning organisation?

23.
(CC) Jérôme S
MEASURE WHAT YOU
CARE ABOUT

24.
@RafalGancarz
Mean Time
Between Failures
(MTBF)

25.
@RafalGancarz
Mean Time To Recovery
(MTTR)
24X FASTER FOR HIGH-PERFORMING TEAMS
2016 State of DevOps Report

26.
@RafalGancarz
Change Success Rate
3X HIGHER FOR HIGH-PERFORMING TEAMS
2016 State of DevOps Report

27.
@RafalGancarz
Customer Satisfaction

28.
@RafalGancarz
Feature Velocity

29.
@RafalGancarz
Change Lead Time
2,555X LOWER FOR HIGH-PERFORMING TEAMS
2016 State of DevOps Report

30.
@RafalGancarz
Production Defects

31.
@RafalGancarz
Deployment Frequency
200X HIGHER FOR HIGH-PERFORMING TEAMS
2016 State of DevOps Report

32.
@RafalGancarz
Code Commit Frequency

33.
@RafalGancarz
Infrastructure Cost

34.
@RafalGancarz
Staff retention
2.2X MORE LIKELY TO
RECOMMEND THE ORGANISATION
2016 State of DevOps Report

35.
(CC) John Getchel
GET THE BACKING

36.
@RafalGancarz
CxO

37.
@RafalGancarz
Technical leadership

38.
@RafalGancarz
Department/function leads

39.
@RafalGancarz
Dev/QA/Sec/Ops teams

40.
@RafalGancarz
Invite the organisation

41.
(CC) DocChewbacca
CONSIDER THE IMPACT ON
THE ORGANISATION

42.
@RafalGancarz
Departments
silos • handovers • delays

43.
@RafalGancarz
Reporting lines
appraisals • promotions • assignments

44.
@RafalGancarz
Multi-discipline teams
empowered • self-organising • accountable

45.
@RafalGancarz
Hiring
talent • cultural fit

46.
@RafalGancarz
Incentives
team • agility • metrics

47.
@RafalGancarz
Culture
innovation • learning • collaboration

48.
@RafalGancarz
Use Conway’s Law
aka Inverse Conway Maneuver
ORGANISATIONS WHICH DESIGN SYSTEMS ... ARE CONSTRAINED
TO PRODUCE DESIGNS WHICH ARE COPIES OF THE
COMMUNICATION STRUCTURES OF THESE ORGANISATIONS
Melvin Conway

49.
LEVERAGE
TECHNOLOGY(CC) Thomas Claveirole

50.
@RafalGancarz
Architecture
microservices • reactive

51.
@RafalGancarz
Infrastructure
IaaS • PaaS • SaaS
automation • as-code

52.
@RafalGancarz
Continuous Delivery
CI • pipeline • deployment

53.
@RafalGancarz
Continuous Testing
functional • infrastructure
performance • security

54.
@RafalGancarz
Security
50% LESS TIME SPENT
REMEDIATING SECURITY ISSUES
2016 State of DevOps Report

55.
@RafalGancarz
Operations
monitoring • alerting • logging • auditing

56.
@RafalGancarz
Technologies
partners • vendors • open source

57.
(CC) Peter
BE AWARE OF COSTS

58.
@RafalGancarz
Time is money
capacity • objectives vs deadlines

59.
@RafalGancarz
Learning takes time
conferences • workshops • labs
training • on the job

60.
@RafalGancarz
Expertise is essential
hiring • contracting • consulting

61.
@RafalGancarz
Infrastructure
public • private • hybrid
Iaas • PaaS • SaaS

62.
@RafalGancarz
Tools/Products
commercial • open source

63.
DEVELOP A PLAN
(CC) sarah_jordan

64.
@RafalGancarz
Develop a vision
outcomes • engagement • urgency

65.
@RafalGancarz
Understand
the changes ahead
organisation • process
culture • technology

66.
@RafalGancarz
Determine roles and
responsibilities

67.
@RafalGancarz
Establish support structures

68.
@RafalGancarz
Develop and prioritise
the backlog

69.
COMMUNICATE
(CC) Jon Olav Eikenes

70.
@RafalGancarz
Share the vision

71.
@RafalGancarz
Outline the strategy

72.
@RafalGancarz
Respond to any concerns

73.
(CC) Narayan G. Maharjan
START SMALL

74.
@RafalGancarz
Start learning
labs/workshops • internal conferences

75.
@RafalGancarz
Run a pilot
value • risk • groundwork

76.
@RafalGancarz
Choose the
best team
volunteers • champions • experts

77.
@RafalGancarz
Bring in the expertise
process • technology

78.
@RafalGancarz
Provide executive support
impediments • alignment • advocacy

79.
@RafalGancarz
Demonstrate the benefits
public demos • information radiators

80.
@RafalGancarz
Cultivate the culture
retrospectives • demos • celebrations

81.
SCALE OUT(CC) mangpages

82.
@RafalGancarz
Codify your learnings
standards • templates • practices

83.
@RafalGancarz
Invest in training
courses • workshops • pairing

84.
@RafalGancarz
Take time
consistency • learning • innovation

85.
@RafalGancarz
Establish communities
architecture • development • testing
security • operations

86.
@RafalGancarz
Measure your progress
outcomes • metrics

87.
@RafalGancarz
Keep up the momentum

88.
GET STARTED TODAY(CC) Julian Lim

89.
@RafalGancarz
Long journey ahead

90.
@RafalGancarz
Better start today

91.
@RafalGancarz
Do you need help?

92.
(CC) ashley.adcox
THANK YOU!
QUESTIONS?
@RafalGancarz