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The Odoo Culture
Building a company we love.
May 2016
Why Culture
Matters?
?
It matters for people.
We spend 20% of our life at work.
Better do it with a purpose, building something
awesome, in a fun...
It matters for the company.
Culture defines the working environment.
A great working environment allows innovation,
ability...
”There is no magic formula
for great company culture.
The key is just to treat your
staff how you would like to
be treated...
Now an
observation
People have 

dramatically changed 

how they live and work.
Then Now
Focus Career Purpose
Need Great managers Inspiring leaders
Hours 9-5 Whenever
Aspire to Manage Evolve
Tenue Whole...
The bigger the
companies, the
more they are
frozen in time.
At some point, they
act like if amazing
people are just
happy ...
But we are different.
The Odoo culture
Odoo's Culture
Build for the long term

Optimize for customer experience

Execute faster

Recruit, develop and retain grea...
1
Build
for the
long term
Our mission is to transform the way companies
run their business.


We make it simple & fully integrated.


We help organi...
User Friendly
BusinessScope
Magento
Hubspot
Quickbooks
Mailchimp
Trello
Slack
NetSuite
Salesforce
Zoho
Ms. Dynamics
Oracle...
To crack this challenge, we have to move
mountains.
We focus on building for the long-term vision.

We have no time for on...
To crack this challenge, we have to move
mountains.
We focus on building for the long-term vision.

We have no time for on...
Long Term
Recurring revenues

Getting a new partner
Develop the product

Write a documentation
Marketing automation

SEO
W...
Wait? 

Does this mean we have to stop all short
terms activities?
No.
Because...
Going bankrupt does not help building for
the long term.
What is it?
We don’t know if it’s for the long term or short.


Then,
do it manually, test and improve before
investing ti...
2
Optimize the
customer
experience
To transform how companies run their
business, having an awesome product is not
enough...
We focus on building the perfect customer
experience.
Every roadblock to the user adoption should be
removed. 



It's no ...
We have to transform a service market
(expensive implementation projects) into an
out-of-the-box solution.




We care abo...
For every decision we take, 

we should ask ourselves:



“Will it help delighting customers?”
Delighting users is about getting every
single detail perfect...
Getting real-time answers via live-chat 

Product onboard...
3
Execute
faster
Our fast evolution is the result of the decisions we
take. It's all about optimizing the path to build
great things, and a...
Whether an idea is good or not is rarely the
question.
An idea is worth implementing if there is no other
path that would ...
Example: building a new
website: 

• Quality: Perfect design,
perfect colors, shadow,
clean redirect…
• Fast: release it i...
Quality
Fast Complete
Most Companies 

They try to do
everything: 

Quality, complete, fast.
Odoo

We do less, but we
do i...
4
Recruit,
Develop and
Retain
Great People
Great workplace is Stunning Colleagues. 

Smart people want to work with smart people. 







In procedural work, the ove...
You become the average of the 5 

people you hang out with.
Drew Houston

CEO, Dropbox
Great people does not mean perfect.


We recruit people for what they can bring to the
team, not because they are perfect.
Exceptional skill
HR Skills
It usually means people that are exceptional in
some skills, but bad in others.
If you recruit...
Work hard. Play hard.
Working at Odoo is hard.
Expectations are high; you get huge
responsibilities, you have a lot to lea...
Examples.
Free dinner every Thursday.
Doing sports with colleagues? Odoo pays the bill.
Once a month, free lunch at the re...
5
Innovate,
Be Disruptive
It's easier to be different
than to be better.
It's ok to fail.

It's not ok to not evolve.
We will never fire someone that does a mistake.
But we can fire someone who doe...
We’d rather be failing frequently
than never trying new things.
Time Time
We grow by successive revolutions
Successive Revolutions Continuous Improvement
• Changing & Evolving 

• Target...
6
Keep Things

Simple,
Fight
Complexity
“ If we simplify everything, 

we can do anything. ”
-- SAP's, “Run Simple” campaign
As we grow, there is a dark, powerful force
that pulls us towards more complexity, more
process, less autonomy, ...
Why does complexity
creep in?
It is often the easy, seductive answer to short-
term issues.


Fighting for simplicity take...
Why does complexity
always increase?
Because everyone adds complexity and
nobody takes it away.


Ironically, adding compl...
Complexity and the
tragedy of the commons.
Example: “I need to hit my goals this month,
so I’m going to push for this exce...
Like software,
Organizations should be

frequently
refactored.
Refactoring means to improve
internal structure without
cha...
Refactor.
Remove unnecessary rules

Stop useless reports

Cancel unproductive meetings

Stop complex process 

Pull out un...
7
Value Autonomy
and 

freedom 

of action
Usually.
Organisations try to prevent mistakes with
policies and procedure.
At Odoo…
Buying policy

Travel & expenses policy

Company events policy

Working hours

Holidays policy

Branding policy
Our policy...
Usually.
Influence based on hierarchy.
Command and control.
At Odoo…
We give people the
autonomy, and freedom to
be awesome.
We give real responsibilities and we
trust ourselves.(*)
(*) And i...
Inspired by:
Hubspot (Culture Code)

Net ix (Reed Hastings)

37Signals (Rework, Getting Real)

Richard Branson
Prochain SlideShare
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The Odoo Culture

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What's the spirit of your company? At Odoo, we know that a great and motivating atmosphere is the key! It can help employees to feel better and then be proud of working for your company!

Publié dans : Business
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The Odoo Culture

  1. 1. The Odoo Culture Building a company we love. May 2016
  2. 2. Why Culture Matters? ?
  3. 3. It matters for people. We spend 20% of our life at work. Better do it with a purpose, building something awesome, in a fun environment where we can continuously learn.
  4. 4. It matters for the company. Culture defines the working environment. A great working environment allows innovation, ability to execute faster and good performance.
  5. 5. ”There is no magic formula for great company culture. The key is just to treat your staff how you would like to be treated. 
 -- Richard Branson
  6. 6. Now an observation
  7. 7. People have 
 dramatically changed 
 how they live and work.
  8. 8. Then Now Focus Career Purpose Need Great managers Inspiring leaders Hours 9-5 Whenever Aspire to Manage Evolve Tenue Whole career Whatever
  9. 9. The bigger the companies, the more they are frozen in time. At some point, they act like if amazing people are just happy to have a job.
  10. 10. But we are different.
  11. 11. The Odoo culture
  12. 12. Odoo's Culture Build for the long term
 Optimize for customer experience
 Execute faster
 Recruit, develop and retain great people
 Innovate, be disruptive
 Keep things simple
 Value autonomy and freedom of action
  13. 13. 1 Build for the long term
  14. 14. Our mission is to transform the way companies run their business. 
 We make it simple & fully integrated. 
 We help organizations grow.
  15. 15. User Friendly BusinessScope Magento Hubspot Quickbooks Mailchimp Trello Slack NetSuite Salesforce Zoho Ms. Dynamics Oracle SAP Shopify ERP Single Apps It's easy to say, but very hard to do... Nobody succeeded to get there!
  16. 16. To crack this challenge, we have to move mountains. We focus on building for the long-term vision.
 We have no time for one-shot actions.
  17. 17. To crack this challenge, we have to move mountains. We focus on building for the long-term vision.
 We have no time for one-shot actions. We sometimes prefer to fail fail one-shots, to focus on improving the long term.
  18. 18. Long Term Recurring revenues
 Getting a new partner Develop the product
 Write a documentation Marketing automation
 SEO Write a methodology Short Term Services revenues
 Develop customer features
 Write a release note Newsletter
 SEA Train a customer
  19. 19. Wait? 
 Does this mean we have to stop all short terms activities? No. Because...
  20. 20. Going bankrupt does not help building for the long term.
  21. 21. What is it? We don’t know if it’s for the long term or short. 
 Then, do it manually, test and improve before investing time on scaling and automation.
  22. 22. 2 Optimize the customer experience
  23. 23. To transform how companies run their business, having an awesome product is not enough...
  24. 24. We focus on building the perfect customer experience. Every roadblock to the user adoption should be removed. 
 
 It's no longer acceptable to buy hundreds of consulting days to run your business efficiently.
  25. 25. We have to transform a service market (expensive implementation projects) into an out-of-the-box solution. 
 
 We care about the customer experience at every step. Discover the Website Get in Touch Subscribe & Start Sales Contrast Implementation Service Support
  26. 26. For every decision we take, 
 we should ask ourselves:
 
 “Will it help delighting customers?”
  27. 27. Delighting users is about getting every single detail perfect... Getting real-time answers via live-chat 
 Product onboarding experience
 Short & clear contracts
 Transparent pricing 
 “No-bullshit” salespeople 
 Great service
 WOW effect in the product 
 Usefulness of emails sent
  28. 28. 3 Execute faster
  29. 29. Our fast evolution is the result of the decisions we take. It's all about optimizing the path to build great things, and avoiding waste. It's not (only) because we have fast employees.
  30. 30. Whether an idea is good or not is rarely the question. An idea is worth implementing if there is no other path that would lead to the same impact in less time/money. Staying focused is usually more important than doing one thing more.
  31. 31. Example: building a new website: 
 • Quality: Perfect design, perfect colors, shadow, clean redirect… • Fast: release it in 2 weeks instead of 2 months • Complete: multi-lang, eCommerce features, jobs page, integrated, ... Quality Fast Complete ?
  32. 32. Quality Fast Complete Most Companies 
 They try to do everything: 
 Quality, complete, fast. Odoo
 We do less, but we do it faster with good quality How do we take decisions. Quality Fast Complete
  33. 33. 4 Recruit, Develop and Retain Great People
  34. 34. Great workplace is Stunning Colleagues. 
 Smart people want to work with smart people. 
 
 
 
 In procedural work, the over-achiever perform 30% better than the average. In creative/inventive work, the best are 10x. 
 
 We invest in recruiting, developing and retaining talents.
  35. 35. You become the average of the 5 
 people you hang out with. Drew Houston
 CEO, Dropbox
  36. 36. Great people does not mean perfect. 
 We recruit people for what they can bring to the team, not because they are perfect.
  37. 37. Exceptional skill HR Skills It usually means people that are exceptional in some skills, but bad in others. If you recruit for no default, you get average people. Red = Odoo Green = Average Companies
  38. 38. Work hard. Play hard. Working at Odoo is hard. Expectations are high; you get huge responsibilities, you have a lot to learn, etc. 
 But it is fun too...
  39. 39. Examples. Free dinner every Thursday. Doing sports with colleagues? Odoo pays the bill. Once a month, free lunch at the restaurant with 5 random colleagues. Game nights.
  40. 40. 5 Innovate, Be Disruptive
  41. 41. It's easier to be different than to be better.
  42. 42. It's ok to fail.
 It's not ok to not evolve. We will never fire someone that does a mistake. But we can fire someone who does not evolve. (or, who doesn't help the company evolve) 
 Don't be afraid of doing a mistake, feel free to take responsibilities, try, move forward and learn.
  43. 43. We’d rather be failing frequently than never trying new things.
  44. 44. Time Time We grow by successive revolutions Successive Revolutions Continuous Improvement • Changing & Evolving 
 • Target: big step forward 
 • Revolution then stabilization 
 • Everyone contribute 
 • Mature & Stable 
 • Target: perfection 
 • Continuous improvement 
 • Manager define, employee do 

  45. 45. 6 Keep Things
 Simple, Fight Complexity
  46. 46. “ If we simplify everything, 
 we can do anything. ” -- SAP's, “Run Simple” campaign
  47. 47. As we grow, there is a dark, powerful force that pulls us towards more complexity, more process, less autonomy, ...
  48. 48. Why does complexity creep in? It is often the easy, seductive answer to short- term issues. 
 Fighting for simplicity takes courage and commitment to the long game.
  49. 49. Why does complexity always increase? Because everyone adds complexity and nobody takes it away. 
 Ironically, adding complexity is easy and maintaining simplicity is hard.
  50. 50. Complexity and the tragedy of the commons. Example: “I need to hit my goals this month, so I’m going to push for this exception to our standard contract.” 
 Result: you may make your goal now, but we all pay the price of the complexity forever.
  51. 51. Like software, Organizations should be
 frequently refactored. Refactoring means to improve internal structure without changing external behaviour.
  52. 52. Refactor. Remove unnecessary rules
 Stop useless reports
 Cancel unproductive meetings
 Stop complex process 
 Pull out unused features 
 Shorten contracts size
  53. 53. 7 Value Autonomy and 
 freedom 
 of action
  54. 54. Usually. Organisations try to prevent mistakes with policies and procedure. At Odoo…
  55. 55. Buying policy
 Travel & expenses policy
 Company events policy
 Working hours
 Holidays policy
 Branding policy Our policy on all of these: Use Good Judgment.
  56. 56. Usually. Influence based on hierarchy. Command and control. At Odoo…
  57. 57. We give people the autonomy, and freedom to be awesome. We give real responsibilities and we trust ourselves.(*) (*) And if they fail, we don't blame them, we help them.
  58. 58. Inspired by: Hubspot (Culture Code)
 Net ix (Reed Hastings)
 37Signals (Rework, Getting Real)
 Richard Branson

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