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What’s new in
OpenText Content Suite Platform Cloud Edition (CE) 20.2
OpenText Extended ECM Platform Cloud Edition (CE) 20...
OpenText Confidential. ©2019 All Rights Reserved. 2
Cloud Editions (CE) 20.2
OpenText Confidential. ©2020 All Rights Reserved. 3
Cloud Editions
(CE) 20.2
supports the Resilient Organization
Flexible ...
OpenText Confidential. ©2020 All Rights Reserved. 4
What is Cloud Editions (CE)?
Major Release
The next major release afte...
OpenText Confidential. ©2019 All Rights Reserved. 5
Content Services CE Overview
OpenText Confidential. ©2020 All Rights Reserved. 6
Content Services to automate and control – intelligently
Industry solu...
OpenText Confidential. ©2020 All Rights Reserved. 7
Content in context
Digital
Workplace
Digital
Business
OpenText
connect...
OpenText Confidential. ©2020 All Rights Reserved. 8
Content in context
Digital
Workplace
Digital
Business
OpenText
connect...
OpenText Confidential. ©2020 All Rights Reserved. 9
Investment Themes
 Cloud
 Content in context
 Intelligent automatio...
OpenText Confidential. ©2019 All Rights Reserved. 10
What’s New in OpenText Content
Suite & OpenText Extended ECM
OpenText Confidential. ©2019 All Rights Reserved. 11
Containerized Deployment
OpenText Confidential. ©2020 All Rights Reserved. 12
Run anywhere with cloud-
native deployment
Vastly simplify deployment...
OpenText Confidential. ©2020 All Rights Reserved. 13
Next major
release
 Follows release 16
 Continuous
quarterly delive...
OpenText Confidential. ©2020 All Rights Reserved. 14
OpenText Cloud Destinations
Off Cloud
CE
in your Data Center
 Behind...
OpenText Confidential. ©2020 All Rights Reserved. 15
Benefits of Cloud Native
 Cloud Editions (CE) uses cloud
native, por...
OpenText Confidential. ©2020 All Rights Reserved. 16
Extended ECM for SAP
SuccessFactors
SOLUTIONS
Content Suite
Platform
...
OpenText Confidential. ©2020 All Rights Reserved. 17
OpenText containerization roadmap
• Documentum
• Documentum D2
• Docu...
OpenText Confidential. ©2020 All Rights Reserved. 18
What’s inside CE?
Pack and deliver Content
Services solutions as “clo...
OpenText Confidential. ©2020 All Rights Reserved. 19
Content
Server
Archive
Center
OTDS
LOREM
IPSUM Install & Config Tomc...
OpenText Confidential. ©2020 All Rights Reserved. 20
System Center – Additional Product Support for Deployment
OTDS Suppor...
OpenText Confidential. ©2020 All Rights Reserved. 21
 Perspectives and Rules are now native types
 Tuned for performance...
OpenText Confidential. ©2020 All Rights Reserved. 22
 Create, update and delete Business Workspaces
instances and templat...
OpenText Confidential. ©2020 All Rights Reserved. 23
User experience
OpenText Confidential. ©2020 All Rights Reserved. 24
Content Suite and
Extended ECM Smart
View enhancements for
greater pe...
OpenText Confidential. ©2020 All Rights Reserved. 25
 Landing pages are role based and multiple
landing pages can be conf...
OpenText Confidential. ©2020 All Rights Reserved. 26
 Users are able to customize the look & feel of
search result pages
...
OpenText Confidential. ©2020 All Rights Reserved. 27
Configure the displayed attributes/columns
OpenText Confidential. ©2020 All Rights Reserved. 28
Configure display of description/summary
OpenText Confidential. ©2020 All Rights Reserved. 29
 Browse view "remembers" when a user
changes the following settings:...
OpenText Confidential. ©2020 All Rights Reserved. 30
 Displays audit events
 Efficiency reviews through Pagination,
Sort...
OpenText Confidential. ©2020 All Rights Reserved. 31
 Multiple users edit/update a single
document
 New versions can be ...
OpenText Confidential. ©2020 All Rights Reserved. 32
 Ability to switch on/off major/minor
versioning for a folder (optio...
OpenText Confidential. ©2020 All Rights Reserved. 33
Records Management
OpenText Confidential. ©2020 All Rights Reserved. 34
Records Management Smart View Improvements
Multiple RM Classification...
OpenText Confidential. ©2020 All Rights Reserved. 35
 Add and Remove multiple RM
Classifications on the Smart View's
Prop...
OpenText Confidential. ©2020 All Rights Reserved. 36
Digital Workplace
OpenText Confidential. ©2020 All Rights Reserved. 37
Provides a single source
of truth and auditability
Content Suite
Exte...
OpenText Confidential. ©2020 All Rights Reserved. 38
Share coordinators
 Manage the share, stop sharing, and
resolve prob...
OpenText Confidential. ©2020 All Rights Reserved. 39
 Users can access the shares that they
initiated in the Created by m...
OpenText Confidential. ©2020 All Rights Reserved. 40
Security clearance and supplemental
markings
 Prevent sharing of ite...
OpenText Confidential. ©2020 All Rights Reserved. 41
 Content Server administrators can specify
the minimum security clea...
OpenText Confidential. ©2020 All Rights Reserved. 42
 Shared documents and folder indicators are
clearly displayed to all...
OpenText Confidential. ©2020 All Rights Reserved. 43
 Folders or document moved into a Core
Share folder are synced back ...
OpenText Confidential. ©2020 All Rights Reserved. 44
Pick users to share with directly from
Salesforce users or contacts
...
OpenText Confidential. ©2020 All Rights Reserved. 45
Ecosystem Integrations
OpenText Confidential. ©2020 All Rights Reserved. 46
What’s New in Extended ECM CE?
• Expanded Teams
lifecycle management
...
OpenText Confidential. ©2020 All Rights Reserved. 47
Deeper integrations
between Microsoft Office
365 and Extended ECM
Man...
OpenText Confidential. ©2020 All Rights Reserved. 48
Expanding the integrations to
Microsoft Office 365 and Microsoft Team...
OpenText Confidential. ©2020 All Rights Reserved. 49
Connect workspace to existing Office 365 team
If a workspace is not c...
OpenText Confidential. ©2020 All Rights Reserved. 50
What’s new:
 Provide the full business workspace for iOS
and Android...
OpenText Confidential. ©2020 All Rights Reserved. 51
What’s new:
 C/4HANA to S/4HANA Information flows
 Additonal Sales ...
OpenText Confidential. ©2020 All Rights Reserved. 52
HR Event based Document
Creation and Filing & Coordinate
Document-Cen...
OpenText Confidential. ©2020 All Rights Reserved. 53
Employee Content Lifecycle Management across the entire
HR process – ...
OpenText Confidential. ©2019 All Rights Reserved. 54
Intelligent Capture Integration
OpenText Confidential. ©2020 All Rights Reserved. 55
Automation with Intelligent
Capture
Flexibility for large enterprises...
OpenText Confidential. ©2020 All Rights Reserved. 56
Extended ECMCORE Capture / Intelligent Capture
Store sick note in emp...
OpenText Confidential. ©2020 All Rights Reserved. 57
Content Server Mobile
OpenText Confidential. ©2020 All Rights Reserved. 58
What’s new:
 Improved Offline Experience
 Granting Admins more cont...
OpenText Confidential. ©2020 All Rights Reserved. 59
Improved offline
experience
 New setting granting Admins more contro...
OpenText Confidential. ©2020 All Rights Reserved. 60
In-App Tutorial
 New users to CS Mobile can make better use of the a...
OpenText Confidential. ©2020 All Rights Reserved. 61
MDM Support
 With the release of AppWorks 16.7, users
will be able t...
OpenText Confidential. ©2019 All Rights Reserved. 62
Workflow & DocuSign Integration
OpenText Confidential. ©2020 All Rights Reserved. 63
Automating DocuSign
 DocuSign Anchor tags:
 Allows users to put key...
OpenText Confidential. ©2020 All Rights Reserved. 64
Extended DocuSign
features
 Envelope and File Types will be checked ...
OpenText Confidential. ©2020 All Rights Reserved. 65
Progress tracking
 Progress of the workflow can be tracked
 Additio...
OpenText Confidential. ©2019 All Rights Reserved. 66
Ready to Upgrade?
Staying current with the latest releases
ensures yo...
OpenText Confidential. ©2020 All Rights Reserved. 67
Upgrade with OpenText Professional Services
De-risk
upgrade
75% fewer...
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Visit
Upgrade Central
https://knowledge.opentext.com/knowledge/cs.dll...
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https://blogs.opentext.com/tag/Content-Suite-and-Extended-ECM-Release...
OpenText Confidential. ©2020 All Rights Reserved. 70
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What’s new in OpenText Content Suite Platform Cloud Edition (CE) 20.2 and OpenText Extended ECM Platform Cloud Edition (CE) 20.2

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Introducing OpenText Cloud Editions (CE), cloud-native software that customers can run anywhere. It leverages a cloud-native architecture designed to make the adoption of new products and features faster and easier.

Cloud-native software lets customers run anywhere, while making it simple and cost-effective to implement, maintain, and update. With the agility that Cloud Editions (CE) introduces, organizations can respond quickly to changing market, business and user requirements to deliver the best customer, partner, and employee experiences possible.

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What’s new in OpenText Content Suite Platform Cloud Edition (CE) 20.2 and OpenText Extended ECM Platform Cloud Edition (CE) 20.2

  1. 1. What’s new in OpenText Content Suite Platform Cloud Edition (CE) 20.2 OpenText Extended ECM Platform Cloud Edition (CE) 20.2
  2. 2. OpenText Confidential. ©2019 All Rights Reserved. 2 Cloud Editions (CE) 20.2
  3. 3. OpenText Confidential. ©2020 All Rights Reserved. 3 Cloud Editions (CE) 20.2 supports the Resilient Organization Flexible | Scalable | Streamlined Run Anywhere Cloud Editions (CE) is now cloud- native – run simpler, better, faster Extend with SaaS New SaaS applications Connect Anything Single platform for B2B and A2A integration Developer Freedom New Core Services and Developer Beta
  4. 4. OpenText Confidential. ©2020 All Rights Reserved. 4 What is Cloud Editions (CE)? Major Release The next major release after the very successful Release 16 Customer Driven Innovation Broad spectrum of OpenText customers demanding Cloud Native as part of their Cloud Strategy Pair with Managed Services for Success Experts dedicated to your success. Free up resources to focus on innovation and your business Incentive to Upgrade The driver for customers to upgrade and stay up-to-date based on the ease of updates and continuous flow of innovation Cloud Native Cloud Native software that Runs Anywhere – faster, easier, and more cost-effective: customer data center, Google Cloud Platform, Amazon, Azure and the OpenText Cloud Better in the OT Cloud CE is a fundamental change in the way OpenText delivers software – it will now be deployed in the OpenText Cloud when the software ships Continuous Quarterly Updates Never upgrade again! Continuous updates make it easy to stay current with the latest features and use cases. CE
  5. 5. OpenText Confidential. ©2019 All Rights Reserved. 5 Content Services CE Overview
  6. 6. OpenText Confidential. ©2020 All Rights Reserved. 6 Content Services to automate and control – intelligently Industry solutions Cloud Capture ArchivingSearch & Analytics Key integrations Records management Document generation Horizontal solutionsIntelligent Automation
  7. 7. OpenText Confidential. ©2020 All Rights Reserved. 7 Content in context Digital Workplace Digital Business OpenText connects content to digital business  Content creation & collaboration  E.g. Microsoft Outlook, Teams, Office 365 apps, etc.  Process & governance centric  E.g. SAP, Salesforce, SuccessFactors, etc.
  8. 8. OpenText Confidential. ©2020 All Rights Reserved. 8 Content in context Digital Workplace Digital Business OpenText connects content to digital business  Content creation & collaboration  E.g. Microsoft Outlook, Teams, Office 365 apps, etc.  Process & governance centric  E.g. SAP, Salesforce, SuccessFactors, etc.  Smooth flow of info across departments  No requirement to “step outside” of business process  Bring better governance to content  Facilitate user adoption
  9. 9. OpenText Confidential. ©2020 All Rights Reserved. 9 Investment Themes  Cloud  Content in context  Intelligent automation  Information governance  LoB and Industry solutions  User experience OpenText Content Services connects content to digital businesses to accelerate productivity, improve governance, and drive digital transformation. Enables users to work in lead applications (e.g. SAP, Salesforce) and access relevant information when they need it.
  10. 10. OpenText Confidential. ©2019 All Rights Reserved. 10 What’s New in OpenText Content Suite & OpenText Extended ECM
  11. 11. OpenText Confidential. ©2019 All Rights Reserved. 11 Containerized Deployment
  12. 12. OpenText Confidential. ©2020 All Rights Reserved. 12 Run anywhere with cloud- native deployment Vastly simplify deployments, upgrades, and the quicker introduction of new features What’s new:  Introduction of Helm Charts to simplify and automate deployment  Automation of key install components  Deploy platform support for:  Azure Kubernetes Services  Cloud Foundry Container Runtime  Amazon Elastic Kubernetes Service Benefits:  Deployments and upgrades are vastly simplified – reducing IT resources and giving end-users the latest features quickly  Additional Platform support provides more implementation options Containerized Application Content Suite Platform Extended ECM Platform
  13. 13. OpenText Confidential. ©2020 All Rights Reserved. 13 Next major release  Follows release 16  Continuous quarterly delivery of new innovations Cloud native  Flexible & scalable containerized architecture  Leverages Docker, Kubernetes and Helm Charts Vastly simplified updates  Deploy in a fraction of the time  Get new features to users more quickly Run anywhere  Deploy on-prem or in the cloud of your choice (including OT Cloud)  Integrate with hyperscaler services Customize with confidence  Isolate custom changes from the base product  Minimizes the effort involved in synching with future updates Cloud Editions (CE) – Content Services reborn cloud
  14. 14. OpenText Confidential. ©2020 All Rights Reserved. 14 OpenText Cloud Destinations Off Cloud CE in your Data Center  Behind the firewall  You manage, update and upgrade software 1 Run VM or cloud-native inside the firewall with regular and simplified updates DIY Public Cloud CE on Public Cloud  Customer managed  Complex set of relationships and SLAs 2 Move existing EIM workloads to the cloud to lower costs, improve agility and drive innovation MS on Private Cloud CE + EMS on OT Private Cloud  Managed Service  Single vendor relationship 3 Software run by the experts. A single SLA that covers infrastructure and application MS on Public Cloud CE + EMS Powered by Public Cloud  Managed Service  Single vendor relationship 4 Deploy on Public Cloud to accelerate growth and address data sovereignty, elasticity and compliance requirements SAAS Cloud Core Apps on OT2  Cloud-native multi tenant Applications  Self-service configuration 5 Integrate SaaS applications to offer efficiency and flexibility to meet specific use cases
  15. 15. OpenText Confidential. ©2020 All Rights Reserved. 15 Benefits of Cloud Native  Cloud Editions (CE) uses cloud native, portable & open source industry standards such as Docker and Kubernetes  Rapid deployment - automation by design  Dynamic Scalability – power when you really need it  Reduced resource costs – optimal utilization of hardware  High availability – disaster recovery, worldwide rollout, self-healing, rollback  Run anywhere – run it on-premises or in any of the major cloud platforms who support Kubernetes (Azure, AWS, GCP, OT Cloud, and more)
  16. 16. OpenText Confidential. ©2020 All Rights Reserved. 16 Extended ECM for SAP SuccessFactors SOLUTIONS Content Suite Platform Extended ECM Platform Extended ECM for Salesforce, SAP & O365 Extended ECM Documentum for SAP Extended ECM for Engineering Release CE  Content Server is the base image for the majority of Cloud Edition released in 20.2  Introduction of Helm Charts to simplify the deployments  We are extending the Kubernetes Platform support:  OTK (Cloud Foundry)  Amazon Elastic Kubernetes Service  Azure Kubernetes Services Containerization
  17. 17. OpenText Confidential. ©2020 All Rights Reserved. 17 OpenText containerization roadmap • Documentum • Documentum D2 • Documentum xCP Since EP6 • Content Suite Platform • Extended ECM Platform • Extended ECM for SAP • Extended ECM for Salesforce • Extended ECM for Office365 • Extended ECM for Government • InfoArchive • Archive Center Since EP7 • Extended ECM for Engineering • Extended ECM for SuccessFactors • Extended ECM Documentum for SAP • File Intelligence • Digital Asset Management for SAP 20.2 • Intelligent Capture* • Document Presentment for SAP 20.4 (planned) * On Windows containers | EP7 = October 2019 | 20.2 = April 2020 | 20.4 = October 2020 |
  18. 18. OpenText Confidential. ©2020 All Rights Reserved. 18 What’s inside CE? Pack and deliver Content Services solutions as “cloud- native” applications Docker Images Provide an efficient mechanism for installation and update of Kubernetes deployments that run anywhere. Helm Charts Ensure that your solutions are “customer-ready” out-of-the-box in minutes Automation Release CE
  19. 19. OpenText Confidential. ©2020 All Rights Reserved. 19 Content Server Archive Center OTDS LOREM IPSUM Install & Config Tomcat / Java  Install & Config OTDS  Install Content Web Services  Create Content Server resources  Install Tomcat / Java  Install Content Server  Install Web Services  Setup of Content Server  Install CS modules  Add trusted sites in OTDS  Get ready for Business Administration  Apply license keys  Apply security settings  Apply customizations  Installation  Configuration  Content Server Integration  Upload Certificates Automation – remove manual system setup Example: Automated tasks to deploy Content Suite Platform or Extended ECM <20min Time to deploy a fully configured Extended ECM system Extended ECM
  20. 20. OpenText Confidential. ©2020 All Rights Reserved. 20 System Center – Additional Product Support for Deployment OTDS Support  Deployment of OTDS  Linux & Windows  Apply Updates Archive Center Support  Deployment of Archive Center 20.2  Linux & Windows ALL-IN-ONE Learn more: https://youtu.be/1NKpQzt5cz4
  21. 21. OpenText Confidential. ©2020 All Rights Reserved. 21  Perspectives and Rules are now native types  Tuned for performance and business administrator privilege control  Transport framework designed specifically to support transporting Perspectives and their widget dependencies  Solutions can cleanly plug in support for custom widget options  Streamlined transport with exact dependency matching Transportability, Performance and Control
  22. 22. OpenText Confidential. ©2020 All Rights Reserved. 22  Create, update and delete Business Workspaces instances and templates  Create Business Workspaces instances based on a referenced Business Workspace Template  Create related Business Workspaces Object Importer now supports import and export of Business Workspaces and Business Workspace Templates
  23. 23. OpenText Confidential. ©2020 All Rights Reserved. 23 User experience
  24. 24. OpenText Confidential. ©2020 All Rights Reserved. 24 Content Suite and Extended ECM Smart View enhancements for greater personalization Giving end users more control to customize the way they want to work What’s new:  Personalization of landing pages provides users more control over their working environment  Hide widgets on the landing page  Change the widget order or create new shortcut group widgets Benefits:  Frees up Admin resources to make Smart View custom changes  Users can work the way they want -accessing information faster, making them happier and more productive
  25. 25. OpenText Confidential. ©2020 All Rights Reserved. 25  Landing pages are role based and multiple landing pages can be configured  Individual changes are also possible to increase efficiency:  Hide widgets that are not needed  Change the order of widgets  Create new shortcut groups  "Edit Page" command available now for each user Personalized landing pages
  26. 26. OpenText Confidential. ©2020 All Rights Reserved. 26  Users are able to customize the look & feel of search result pages  Configure the displayed attributes/columns  Order of columns  Configure display of description/summary  Settings stored in personal search templates  New personal search template created if it did not exist Personalization of Search result display settings
  27. 27. OpenText Confidential. ©2020 All Rights Reserved. 27 Configure the displayed attributes/columns
  28. 28. OpenText Confidential. ©2020 All Rights Reserved. 28 Configure display of description/summary
  29. 29. OpenText Confidential. ©2020 All Rights Reserved. 29  Browse view "remembers" when a user changes the following settings:  Page size  View: list or thumbnails*  Display description*  Sort order*  Settings stored in local browser storage -> browser/device specific  *container specific settings Persistent browse view settings
  30. 30. OpenText Confidential. ©2020 All Rights Reserved. 30  Displays audit events  Efficiency reviews through Pagination, Sorting and Filtering  Continues on the foundational audit interest settings Audit information in Smart View
  31. 31. OpenText Confidential. ©2020 All Rights Reserved. 31  Multiple users edit/update a single document  New versions can be added as minor versions  Only users allowed to add versions can see minor versions  Final version added as major (or minor version promoted) when document is ready  Users with “See contents" permissions see major version  Promotion to a major version as an explicit action Advanced versioning in Smart View
  32. 32. OpenText Confidential. ©2020 All Rights Reserved. 32  Ability to switch on/off major/minor versioning for a folder (optionally also for subfolders)  Major/minor versioning enabled  New documents always added as minor version  Adding additional versions: user can decide if they should be minor/major  Major/minor versioning cannot be enabled/disabled for individual documents (like in Classic View) Versioning in Smart View
  33. 33. OpenText Confidential. ©2020 All Rights Reserved. 33 Records Management
  34. 34. OpenText Confidential. ©2020 All Rights Reserved. 34 Records Management Smart View Improvements Multiple RM Classifications in the Smart View Working with multiple RM Classifications is now available in the Smart view: Add, remove, designate the primary RM Classification and apply those changes to sub-items. Smart View Classification Workspace The Classifications Workspace is now available in the Smart View, accessible by creating Favorites or the Perspective’s Shortcut widget. Create Standard Classifications Standard Classification Trees and standard Classifications can be created and updated from the Smart View Classifications Workspace. 1. All item types are selectable for the DispositionAccession Search Container option. 2. When changing the review decision for item(s) listed in the Disposition Review Search results, Comments can be set as required when Rejecting a review decision. RM Dispositioning Anne Records Manager
  35. 35. OpenText Confidential. ©2020 All Rights Reserved. 35  Add and Remove multiple RM Classifications on the Smart View's Properties page  Set the primary RM Classification in the Smart View Multiple RM Classifications in the Smart View
  36. 36. OpenText Confidential. ©2020 All Rights Reserved. 36 Digital Workplace
  37. 37. OpenText Confidential. ©2020 All Rights Reserved. 37 Provides a single source of truth and auditability Content Suite Extended ECM Real-time 2-way synchronization ensures all parties are always working on the most up- to-date document Administrator visibility and control Unified audit log ensures a complete record of all actions Core Share
  38. 38. OpenText Confidential. ©2020 All Rights Reserved. 38 Share coordinators  Manage the share, stop sharing, and resolve problems with the share in Content Server.  Added to the share by the share initiator  Have a tab on the My Shares widget Share ownership  Initiator and tenant service account are owners  All content is transferrable  Decoupled from staff changing positions Share owners and coordinators
  39. 39. OpenText Confidential. ©2020 All Rights Reserved. 39  Users can access the shares that they initiated in the Created by me tab.  Users can access shares they are coordinators on in the Coordinated by me tab My Shares widget
  40. 40. OpenText Confidential. ©2020 All Rights Reserved. 40 Security clearance and supplemental markings  Prevent sharing of items that do not have a minimum defined RM security clearance or specific supplemental marking Records  Items marked Official in Content Server are locked in Core Share  Changes continue to be synced to Core Share Sharing and Records Management controls
  41. 41. OpenText Confidential. ©2020 All Rights Reserved. 41  Content Server administrators can specify the minimum security clearance level that should be applied on an object before it becomes shareable.  Administrators can also specify the supplemental marking that should be applied to an object before it becomes shareable Specify share-able objects using RM Security Clearances and Supplemental Markings
  42. 42. OpenText Confidential. ©2020 All Rights Reserved. 42  Shared documents and folder indicators are clearly displayed to all users browsing  Hovering over the shared icon indicator displays:  Share Initiator  Shared Error State  Shared Indicator Status:  Blue: Share is Ok  Yellow: Share is Pending  Red: Share is in Error Share indicators
  43. 43. OpenText Confidential. ©2020 All Rights Reserved. 43  Folders or document moved into a Core Share folder are synced back to Content Server Synchronized moved content
  44. 44. OpenText Confidential. ©2020 All Rights Reserved. 44 Pick users to share with directly from Salesforce users or contacts  Bi-directional sync of shared content between Extended ECM and Core Share Secure sharing of content with external parties from Salesforce
  45. 45. OpenText Confidential. ©2020 All Rights Reserved. 45 Ecosystem Integrations
  46. 46. OpenText Confidential. ©2020 All Rights Reserved. 46 What’s New in Extended ECM CE? • Expanded Teams lifecycle management o Synchronize security between Teams and Extended ECM o Improve governance with archived Teams chat • Intelligent automation o Automatically create a Team when a new workspace is added (potentially by an external process in SAP or Salesforce) Microsoft O365 • Core Share integration Salesforce • Improved Smart View integration • Cross application workspaces between C/4HANA and S/4HANA to support end-to-end information flows • Stronger integration with SAP S/4HANA for Customer Management • Support for SAP Fiori mobile applications on iPad and Android SAP • Personal workspace tile • Event based document creation • Approval assignment for new documents • DocuSign Integration • Integration with Recruitment • Event Action Center configuration module redesign SAP SuccessFactors
  47. 47. OpenText Confidential. ©2020 All Rights Reserved. 47 Deeper integrations between Microsoft Office 365 and Extended ECM Manage the lifecycle of your Teams and maintain better control of information What’s new: Capture and Archive Team Chats  Store records of Microsoft Teams chats in an Extended ECM workspace  Manage the lifecycle of your Teams by maintaining a collaboration history Manage Teams in Extended ECM  Map and control membership of connected Microsoft Teams directly from the lead application Benefits:  Improved governance, records of discussions related to processes and projects  Synchronize and control Team membership from a lead application Chat Archive
  48. 48. OpenText Confidential. ©2020 All Rights Reserved. 48 Expanding the integrations to Microsoft Office 365 and Microsoft Teams Connect any Business Workspace to Microsoft Teams
  49. 49. OpenText Confidential. ©2020 All Rights Reserved. 49 Connect workspace to existing Office 365 team If a workspace is not connected with an Office 365 team yet, a “Connect” button will be shown. The “Connect” button will only appear for users with rights to edit the workspace. Click on the “Connect” button
  50. 50. OpenText Confidential. ©2020 All Rights Reserved. 50 What’s new:  Provide the full business workspace for iOS and Android tablets Benefits:  More and more use cases are being defined that support remote, disconnected workers who need to access SAP related information and content (Maintenance, Field Service, Sales, Support etc). This release gives users the full experience on tablet devices. Improved tablet support for Extended ECM for SAP Solutions
  51. 51. OpenText Confidential. ©2020 All Rights Reserved. 51 What’s new:  C/4HANA to S/4HANA Information flows  Additonal Sales Cloud Workspaces  Cross Application Workspaces between C/4HANA and S/4HANA Benefits:  Helps to share related content and infomration across workspaces for greater ERP process effecenies (e.g. Quotation Workspaces) Expanding and deepening integrations to SAP S/4HANA and C/4HANA
  52. 52. OpenText Confidential. ©2020 All Rights Reserved. 52 HR Event based Document Creation and Filing & Coordinate Document-Centered Workflows Expanding and deepening the integrations to SAP SuccessFactors
  53. 53. OpenText Confidential. ©2020 All Rights Reserved. 53 Employee Content Lifecycle Management across the entire HR process – Extended ECM for SAP SuccessFactors Recruiting Onboarding Employee Central Application Form Applicant data Attachments Hardcopies eMail Digitize Sign Contract CANDIDATE WS Create Candidate WS Generate Contract Generate Candidate Letter Templates Generate Comp Plan EMPLOYEE WS Create Employee WS Archive File Digitize
  54. 54. OpenText Confidential. ©2019 All Rights Reserved. 54 Intelligent Capture Integration
  55. 55. OpenText Confidential. ©2020 All Rights Reserved. 55 Automation with Intelligent Capture Flexibility for large enterprises | Powerful machine learning | Extensibility to LOB applications What’s new:  A connector for OpenText Extended ECM to automate capture into Business Workspaces  A connector for OpenText Magellan to enhance data visualization and AI-augmentation Benefits:  Simplified end-to-end information management  Leverage artificial intelligence to prioritize and route ad hoc content
  56. 56. OpenText Confidential. ©2020 All Rights Reserved. 56 Extended ECMCORE Capture / Intelligent Capture Store sick note in employee workspace Process and store incoming documents Receive document Classify document as sick note Extract information Identify Workspace Store document in Sworkspace Identify that digitized document is a sick note Extract firstname, lastname, date of issue and time frame of sick leave from the sick note document With firstname and lastname on sick note, identify the business object ID of the employee workspace Store sick note in employees workspace • In folder for sick leaves • With extracted data • With right permission Document arrives via email or paperbased document is scanned
  57. 57. OpenText Confidential. ©2020 All Rights Reserved. 57 Content Server Mobile
  58. 58. OpenText Confidential. ©2020 All Rights Reserved. 58 What’s new:  Improved Offline Experience  Granting Admins more control over users offline capabilities  Enhanced Security  More readily access to user‘s content when not connected  In-App Tutorial  Demonstrating how swipe actions work in CS Mobile  Users will view the tutorial when app is first launched and can re-watch anytime  Mobile Device Management  AirWatch  MobileIron Benefits:  Mobile management support, better security, added access flexibility for faster content collaboration on the go – now included for free in Content Suite & Extended ECM Platforms Content Server Mobile
  59. 59. OpenText Confidential. ©2020 All Rights Reserved. 59 Improved offline experience  New setting granting Admins more control over users‘ offline capabilities  Enhanced Security  Enable users to more readily access their content when not connected
  60. 60. OpenText Confidential. ©2020 All Rights Reserved. 60 In-App Tutorial  New users to CS Mobile can make better use of the app when they know use it  Will only appear the first time the app connects to the server  User can optionally revisit the tutorial again in the hamburger menu  Simple swipe actions to:  Access actions on an object  Multi-select  Access navigation menu  Execute a Search
  61. 61. OpenText Confidential. ©2020 All Rights Reserved. 61 MDM Support  With the release of AppWorks 16.7, users will be able to use Mobile Device Management for Content Server Mobile:  AirWatch  MobileIron  BlackBerry Dynamics
  62. 62. OpenText Confidential. ©2019 All Rights Reserved. 62 Workflow & DocuSign Integration
  63. 63. OpenText Confidential. ©2020 All Rights Reserved. 63 Automating DocuSign  DocuSign Anchor tags:  Allows users to put keywords within documents that will be automatically replaced with DocuSign tags after the transfer  Avoids manual placement of signature fields in DocuSign editor  Easy configuration of Anchor Tags in CS admin pages  Requester can now define signing orders for signatures in workflow step via drag & drop
  64. 64. OpenText Confidential. ©2020 All Rights Reserved. 64 Extended DocuSign features  Envelope and File Types will be checked for compatibilty before envelope creation  Unsupported types will be excluded  User has a chance to make changes before the transfer
  65. 65. OpenText Confidential. ©2020 All Rights Reserved. 65 Progress tracking  Progress of the workflow can be tracked  Additional tab added to the DocuSign step providing status messages from the workflow agent running in the background – requester view  Workflow tracking widget allows progress tracking for users with appropriate permissions
  66. 66. OpenText Confidential. ©2019 All Rights Reserved. 66 Ready to Upgrade? Staying current with the latest releases ensures you can take advantage of new features and performance improvements that will maximize the value of your investments in OpenText technology.
  67. 67. OpenText Confidential. ©2020 All Rights Reserved. 67 Upgrade with OpenText Professional Services De-risk upgrade 75% fewer Customer Support calls when OpenText PS manages the upgrade Tools and best practices Upgrade assessment, customization and module review, data migration cloud or on-premises Local presence, global reach 1400+ ECM Consultants WW sharing project implementation experiences and best practices Discuss your upgrade requirements with the OpenText PS Team www.opentext.com/campaigns/services-upgrade-opentext-software
  68. 68. OpenText Confidential. ©2020 All Rights Reserved. 68 Visit Upgrade Central https://knowledge.opentext.com/knowledge/cs.dll/Open/6250876 6 Do your own upgrade with resources from Upgrade Central
  69. 69. OpenText Confidential. ©2020 All Rights Reserved. 69 https://blogs.opentext.com/tag/Content-Suite-and-Extended-ECM-Release-CE/ Learn more about the value of upgrading
  70. 70. OpenText Confidential. ©2020 All Rights Reserved. 70 Keynotes Live Q&A, then available on-demand Feature keynotes Live Q&A, then available on-demand Breakout sessions on-demand only opentext.com/ewdigital | #OTEW 3 5 10
  71. 71. opentext.com twitter.com/opentext linkedin.com/company/opentext Thank you

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