US based IT consulting firm uses opmanager to manage 1500 devices
1.
2. About the customer
Specialties Loan and Account Origination
Software, Outsourced Loan
Processing, Performance
Analytics
Industry Computer Software
Employees 201-500
Location United States
3. Monitoring Requirements
• Simple and Unified
network monitoring
console
• Monitor servers across
multiple vendor OS
• To spot network hiccups
and get alerted instantly
• Periodic reports on the
performance of the
devices
6. Server Monitoring
Monitors servers, services and applications across multiple vendor OS
Over 300 server performance metrics including CPU utilization, partition-wise
disk space and memory utilization
Monitors VMware ESX servers and Guest OS performance
Resolve server performance problems instantly.
7. Network Fault Management
Isolate and troubleshoot a network fault quickly
Be notified through Email, SMS and via RSS feeds
Automate resolutions by plugging-in your own programs/scripts
Trouble-shoot using tools such as Process diagnostics, Mib Browser etc
Enable automatic trouble-ticketing through ServiceDesk Plus
8. Reporting
Over 100 in-built reporting profiles
Custom reports
Top N reports: on resource performance or availability
Scheduled, automated emailing of periodic reports
Business snapshot based reports