"عسى ان يكون علما ينتفع به" Communication "عسى ان يكون علما ينتفع به" Communication دي لينكات لمحاضرات في امراض وادوية الدواجن وكورسات التنمية البشرية ... جميع المحاضرات بصيغة بوربوينت ادوية علاج الدواجن من المضادات الحيوية ومستخلصات الأعشاب Poultry medications (antibiotics and herbal extracts) Link to download more presentations in PowerPoint https://drive.google.com/open?id=1EtFtygmlvOYqjqpanRTIgoExIENd-YIB امراض الدواجن البكتيرية والفيروسية واساسات التحصينات ومناعة الطيور Poultry diseases, vaccination, and immunity Link to download presentations in PowerPoint https://drive.google.com/open?id=1znC0qeHMivV2ai4_IUweA-VTBQLJSVKu كورسات التنمية البشرية Soft skills courses Link to download presentations in PowerPoint https://drive.google.com/open?id=1R3CqcFO10bOyi1aRQx0WNSn6B5TMNMxu

1. Seven Cs of Effective
Communication
Characteristics of a Good Communicator

2. Characteristics of a Good Communicator
1. Proactive and takes responsibility
2. Begins with the end in mind and decides the outcome of the discussion first
3. Puts first things first as prioritizing is important in the preparation of the discussion
4. Thinks Win/Win and seeks solutions so everyone wins
5. Seeks to first listen and then understand
6. Creates a co-operative environment where people can “speak out”
7. Constantly improves himself by learning from every discussion

3. Seven Cs of Effective
Communication
Tips for Effective Communication

4. Stop Talking
› You cannot listen when you are
talking.
› Consciously focus your attention on
the speaker

5. Put the Speaker at Ease
› Relax, smile, look at the speaker and
help that person feel free to talk.
› Look and act interested.

6. Understand Completely
› Know exactly what the other person
says.
› A good listener does not assume he
understands the other person.
› You should not express your views
until you have summarized the
speaker's message to his satisfaction.

7. Pay Attention to Body Language
› Pay attention to the nonverbal
language of physical gestures, facial
expressions, tone of voice, and body
posture.

8. Listen For Implied Meaning
› Ask questions to clarify the meaning
of words and the feelings involved, or
ask the speaker to enlarge on the
statement.

9. Concentrate on "Hidden" Emotional Meanings
› What are the real feelings behind the
words?
› What is the tone of voice saying?
› What does the emphasis on certain
words mean?

10. Be Patient
› Don't interrupt the speaker.
› This is disrespectful and suggests you
want to talk instead of listen.

11. Hold Your Temper
› Try to keep your own emotions from
interfering with your communication
efficiency.
› When emotions are high, there is a
tendency to tune out the speaker,
become defensive, or want to give
advice.

12. Empathize with the Speaker
› Try to "place yourself in the other
person’s shoes" so you can feel what
that person is feeling and understand
the point of view the speaker is trying
to convey.