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SURF	
  BRANDS:	
  	
  
SOCIAL	
  MEDIA	
  &	
  ONLINE	
  STRATEGY	
  
Bilbao,	
  Spain,	
  Europe,	
  October	
  7th,	
  2013	
  
	
  
	
  
	
  
By	
  Félix	
  Zulaica	
  
Otra	
  Dimensión,	
  	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐Bilbao	
  
Index	
  
1.  Summary	
  
2.  Methodology	
  
3.  Social	
  Media	
  summary	
  table	
  
4.  Brands	
  (web	
  &	
  social	
  media)	
  
•  Billabong	
  
•  Hurley	
  	
  
•  Oakley	
  
•  Pukas	
  
•  Quiksilver	
  
•  Rip	
  Curl	
  
•  Roxy	
  
•  Volcom	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
5.  Social	
  Media	
  comparison	
  
•  Facebook	
  
•  TwiXer	
  
•  Photos:	
  Instagram	
  &	
  Pinterest	
  
•  Video:	
  YouTube	
  &	
  Vimeo	
  
6.  Web	
  visits	
  
7.  AdverGsing	
  
8.  Contact	
  
9.  Links	
  
1.-­‐	
  Executive	
  summary	
  (to	
  remember)	
  
•  Different	
  web	
  architectures:	
  Some	
  surf	
  brands	
  have	
  a	
  unique	
  global	
  web	
  (Hurley),	
  while	
  others	
  
(Volcom,	
  Billabong	
  y	
  Rip	
  Curl)	
  have	
  specific	
  webs	
  for	
  Europe.	
  Other	
  brands	
  have	
  a	
  different	
  
web	
  for	
  every	
  country	
  	
  (Quiksilver,	
  Roxy	
  &	
  Oakley).	
  Pukas	
  web	
  is	
  global,	
  in	
  Spanish	
  and	
  English.	
  
•  Oakley,	
  Billabong,	
  Roxy	
  &	
  Quiksilver	
  are	
  actually	
  focused	
  on	
  online	
  sales	
  through	
  their	
  own	
  
online	
  shops.	
  Volcom,	
  Rip	
  Curl	
  &	
  Hurley	
  divert	
  their	
  visitors	
  to	
  mulGbrand	
  online	
  shops,	
  where	
  
visitors	
  may	
  buy	
  compeGtor’s	
  products.	
  Pukas	
  is	
  not	
  pushing	
  hard	
  online	
  sales.	
  
•  If	
  you	
  look	
  for	
  surf	
  products	
  at	
  google.es	
  (e.g.	
  Surf	
  bikinis,	
  neoprenos	
  surf,	
  …)	
  Roxy,	
  Pukas,	
  Body	
  
Glove,	
  Quiksilver	
  &	
  Oakley	
  appear	
  in	
  the	
  first	
  posiGons,	
  while	
  Rip	
  Curl,	
  Billabong,	
  Volcom	
  &	
  
Hurley	
  don’t	
  appear	
  at	
  all	
  in	
  first	
  pages.	
  
•  Online	
  adverGsing	
  (Adwords)	
  is	
  used,	
  seasonaly,	
  in	
  France	
  and	
  Spain	
  by	
  Quiksilver,	
  Roxy,	
  
Oakley	
  and,	
  somewhat	
  less,	
  by	
  Billabong.	
  Other	
  brands	
  don’t	
  adverGse	
  online.	
  However	
  other	
  
online	
  retailers	
  profit	
  the	
  search:	
  Gendasurfonline.com,	
  blue-­‐tomato.com,	
  surfsGtch.com	
  and	
  
decathlon.	
  
•  Facebook	
  is	
  the	
  reference	
  for	
  social	
  network	
  for	
  surf	
  brands	
  within	
  the	
  range	
  2-­‐3	
  million	
  fans	
  
per	
  brand	
  (global	
  or	
  US	
  pages).	
  European	
  segmented	
  pages	
  don’t	
  reach	
  400.000	
  fans.	
  Vans	
  is	
  
supported	
  by	
  12	
  millions	
  Facebook	
  fans.	
  
•  In	
  TwiXer	
  Oakley	
  (global)	
  is	
  the	
  leader	
  with	
  200.000	
  followers.	
  In	
  Europe	
  Quiksilver	
  is	
  followed	
  
by	
  slightly	
  more	
  than	
  20.000	
  and	
  Oakley	
  doesn’t	
  reach	
  that	
  figure.	
  
•  Instagram	
  is	
  leadered	
  by	
  Australians	
  Quiksilver,	
  Roxy	
  &	
  Billabong	
  (between	
  200.000	
  &	
  350.000	
  
followers).	
  Quiksilver	
  has	
  3	
  million	
  Pinterest	
  followers,	
  being	
  almost	
  the	
  only	
  brand	
  with	
  
Pinterest	
  presence,	
  a	
  mainly	
  used	
  by	
  women	
  (+80%)	
  social	
  network.	
  	
  	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
2.-­‐	
  Methodology	
  (I)	
  
•  This	
  report	
  is	
  based	
  on	
  the	
  6	
  surf	
  brands	
  sponsoring	
  the	
  10	
  main	
  surf	
  contest	
  in	
  
the	
  world,	
  World	
  Championship	
  Tour	
  WCT	
  2013	
  .	
  We	
  have	
  included	
  a	
  European	
  
brand	
  ,	
  Pukas,	
  and	
  Roxy,	
  the	
  Quiksilver’s	
  girls	
  brand	
  also.	
  	
  
•  We	
  are	
  focusing	
  on	
  the	
  original	
  markets	
  of	
  these	
  brands:	
  Australia	
  &	
  USA	
  and,	
  
specially	
  in	
  European	
  markets:	
  France	
  &	
  Spain.	
  
•  Web	
  architectures	
  and	
  brand	
  strategies	
  are	
  so	
  diverse	
  that	
  we	
  	
  have	
  tried	
  to	
  	
  
raGonalise	
  and	
  standardise	
  data	
  &	
  conclusions.	
  
•  Billabong	
  &	
  Quiksilver	
  sponsor,	
  each	
  one,	
  3	
  of	
  10	
  contest.	
  Other	
  brands	
  
sponsor	
  just	
  one	
  event	
  (except	
  Pukas).	
  Roxy	
  sponsors	
  only	
  girls’	
  contests.	
  
•  Events	
  are	
  organized	
  in	
  main	
  markets	
  (California,	
  Hawai,	
  Australia	
  (2),	
  France	
  &	
  
Brazil)	
  and	
  in	
  exoGc	
  surf	
  desGnaGons	
  (TahiI,	
  Fiji,	
  Indonesia	
  &	
  Portugal)	
  	
  
•  The	
  report	
  was	
  carried	
  out	
  with	
  data	
  available	
  in	
  September	
  2013.	
  Visits	
  were	
  
calculated	
  with	
  data	
  from	
  semrush.com.	
  	
  
•  PosiGoning	
  analysis	
  is	
  basic:	
  we	
  searched	
  in	
  google.es	
  and	
  google.fr	
  what	
  a	
  
potenGal	
  customer	
  would	
  search,	
  the	
  brands’	
  generic	
  products:	
  T-­‐shirts,	
  hoods,	
  
pants,	
  boardshorts,	
  wetsuits,	
  (in	
  Spanish	
  camisetas,	
  bikinis,	
  sudaderas,	
  
neoprenos,	
  bañadores	
  or	
  in	
  French	
  in	
  the	
  case),	
  including	
  +surf	
  …	
  
•  Fans	
  &	
  followers	
  figures	
  were	
  consolidated	
  in	
  the	
  brands	
  secGon	
  (e.g.	
  Billabong	
  
has	
  3	
  twiXer	
  accounts:	
  general,	
  women	
  &	
  Europe).	
  In	
  Social	
  Media	
  pages	
  
figures	
  weren’t	
  consolidated.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
2.-­‐	
  Methodology	
  (II)	
  
•  6	
  surf	
  brands	
  sponsor	
  10	
  WCT	
  contests	
  with	
  the	
  best	
  surfers	
  riding	
  
the	
  best	
  waves.	
  WCT	
  is	
  managed	
  by	
  the	
  ASP	
  AssociaGon	
  of	
  Surfing	
  
Professionals.	
  WCT	
  2013	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
3.-­‐	
  Social	
  Media	
  summary	
  table	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
•  In	
  different	
  Social	
  Media*	
  every	
  brand	
  follows	
  different	
  strategies	
  from	
  a	
  unique	
  
web	
  scheme	
  to	
  men-­‐girls	
  differenGaGon	
  and/or	
  specific	
  for	
  Europe.	
  (*	
  Social	
  Media,	
  
including	
  blogs)	
  
4.-­‐	
  Brands	
  
A.  Billabong	
  
B.  Hurley	
  
C.  Oakley	
  
D.  Pukas	
  
E.  Quksilver	
  
F.  Rip	
  Curl	
  
G.  Roxy	
  
H.  Volcom	
  
We	
  display	
  the	
  info	
  in	
  two	
  pages	
  per	
  brand.	
  
The	
  first	
  one	
  deals	
  with	
  web	
  architecture,	
  web	
  approach,	
  sales	
  online,	
  
SEO	
  and	
  adwords	
  adverGsing	
  usage.	
  
The	
  second	
  page	
  focuses	
  on	
  social	
  networks	
  brand	
  presence	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Billabong	
  (I)	
  
•  Web	
  architecture:	
  	
  Regions	
  and/or	
  
countries.	
  Men/women.	
  Europe	
  is	
  a	
  
unique	
  web.	
  	
  
•  Approach:	
  Products	
  &	
  social	
  networks.	
  
Generalist,	
  widely	
  targeted.	
  
•  Online	
  sales:	
  products	
  can	
  be	
  easily	
  
added	
  to	
  the	
  cart.	
  IntuiGve	
  web	
  
browsing.	
  “Free	
  shipping!”	
  (+25€).	
  In	
  
Shop	
  you	
  can	
  choose	
  the	
  language:	
  EN/
DE/FR/ES/IT.	
  
•  PosiIoning:	
  Searching	
  at	
  google.es	
  	
  	
  
productos	
  +	
  surf,	
  Billabong	
  doesn’t	
  
appear.	
  At	
  	
  google.fr,	
  shily.	
  	
  
•  SEM	
  (adwords):	
  online	
  adverGsing	
  
drives,	
  every	
  month,	
  some	
  1.300	
  
visitors	
  to	
  each	
  web	
  in	
  France	
  and	
  
Spain.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Billabong	
  (II)	
  
•  Facebook,	
  of	
  course!	
  It	
  is	
  
Billabong’s	
  most	
  acGve	
  social	
  
network,	
  with	
  higher	
  amount	
  of	
  
fans,	
  in	
  Europe	
  as	
  well.	
  
•  Specific	
  pages	
  segmented	
  for	
  
men,	
  women	
  and	
  Europe.	
  	
  
•  Curiosly	
  in	
  Instagram	
  there	
  are	
  
20%	
  more	
  women	
  followers	
  
than	
  men.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Hurley	
  (I)	
  
•  Web	
  architecture:	
  Shop,	
  Mens	
  &	
  Womens	
  lead	
  
to	
  online	
  shop	
  hXps://shop.hurley.com/,	
  and	
  
there	
  to	
  the	
  region,	
  Europe	
  in	
  our	
  case.	
  	
  
•  Approach:	
  focused	
  on	
  	
  product	
  &	
  social	
  
networks,	
  art	
  oriented	
  and	
  	
  drinking	
  water	
  (&	
  
humankind	
  access	
  to	
  it)	
  concerned	
  (H2O).	
  	
  
•  Online	
  sales:	
  SelecGng	
  products,	
  the	
  buy	
  online	
  
buXon	
  gives	
  you	
  3	
  online	
  dealers	
  opGons	
  
(iboardshorts.com,	
  Planet-­‐Sports	
  &	
  Hardcloud).	
  
These	
  are	
  mulGbrand	
  dealers	
  with	
  the	
  risk	
  to	
  
lose	
  the	
  sale	
  in	
  favor	
  of	
  other	
  brand.	
  	
  
•  PosiIoning:	
  Searching	
  products	
  +	
  surf	
  Hurley	
  
doesn’t	
  appear	
  in	
  the	
  results	
  of	
  Google	
  France	
  
&	
  Spain.	
  	
  
•  SEM	
  (adwords):	
  No	
  adwords	
  acIvity.	
  Traffic	
  
looking	
  for	
  Hurley	
  products	
  can	
  divert,	
  via	
  
Adwords,	
  to	
  surfsGtch.com,	
  zalando.es	
  &	
  
privalia.com	
  	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Hurley	
  (II)	
  
•  Hurley’s	
  got	
  almost	
  3million	
  
fans	
  in	
  a	
  unique	
  global	
  FB	
  
page.	
  	
  
•  No	
  relevant	
  girls	
  social	
  network	
  
found,	
  just	
  instagram	
  and	
  
twiXer	
  but	
  shyly.	
  	
  
•  No	
  segmented	
  pages	
  for	
  
Europe.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Oakley	
  (I)	
  
•  Web	
  architecture:	
  :	
  easy,	
  simple	
  by	
  
countries.	
  What	
  else?	
  
•  Approach:	
  it’s	
  the	
  most	
  “tradiGonal”	
  
and	
  	
  focused	
  on	
  product	
  and	
  
innovaIon	
  brand.	
  It	
  makes	
  sense,	
  it’s	
  a	
  
cross-­‐sports	
  brand	
  .	
  
•  Online	
  sales:	
  products	
  lead	
  you	
  to	
  “buy	
  
online”.	
  “Free	
  shipping”.	
  No	
  fricGon	
  
with	
  retailers	
  publishing	
  official	
  final	
  
price	
  (extra	
  margin	
  covers	
  the	
  
shipping).	
  
•  PosiIoning:	
  Searching	
  “gafas	
  de	
  sol	
  
deportes”	
  Oakley	
  is	
  3rd.	
  In	
  France	
  the	
  
same	
  3rd	
  posiGon.	
  
•  SEM	
  (adwords):	
  consistent	
  adwords	
  
presence.	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Oakley	
  (II)	
  
•  As	
  usual,	
  Facebook	
  is	
  the	
  leader	
  
network	
  in	
  number	
  of	
  fans.	
  Its	
  
main	
  page	
  appears	
  in	
  English	
  
(it’s	
  a	
  FB	
  “place”,	
  weird!)	
  with	
  2	
  
million	
  fans,	
  Brazil	
  900.000	
  fans	
  
&	
  Europe	
  373.040.	
  	
  
•  There	
  is	
  a	
  FB	
  “Oakley	
  
Military”community.	
  
•  InteresGng	
  figures	
  in	
  TwiWer	
  &	
  
Instagram.	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Pukas	
  (I)	
  
•  Web	
  architecture:	
  :	
  very	
  clean,	
  in	
  
Spanish	
  and	
  English.	
  
•  Approach:	
  to	
  their	
  products/
services:	
  survoards,	
  clothing	
  and	
  
surf	
  schools.	
  Vintage	
  online	
  
brochure	
  to	
  highlight.	
  
•  Online	
  sales:	
  very	
  shy,	
  with	
  70	
  
products,	
  it	
  seems	
  they	
  don’t	
  want	
  
to	
  hurt	
  retailers.	
  A	
  brochure	
  with	
  
products	
  to	
  add	
  directly	
  to	
  the	
  cart	
  
would	
  increase	
  sales	
  .	
  
•  PosiIoning:	
  well	
  posiGoned	
  for	
  few	
  
products.	
  Surf	
  bikinis	
  in	
  Spain,	
  
France	
  &	
  Brasil	
  	
  are	
  really	
  well	
  
posiGoned.	
  
•  SEM	
  (adwords):	
  no	
  adwords	
  
presence	
  at	
  all.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Pukas	
  (II)	
  
•  Just	
  3	
  social	
  networks:	
  FB,	
  
Instagram	
  y	
  Vimeo.	
  Not	
  easy	
  to	
  
find	
  the	
  links,	
  down-­‐under	
  and	
  
in	
  B&W.	
  
•  Quality	
  video	
  (Vimeo)	
  and	
  
fashion	
  Instagram.	
  
•  3	
  different	
  Facebook	
  places	
  for	
  
Pukas	
  Surf	
  Eskolas	
  at	
  DonosG	
  &	
  
Zarautz	
  &	
  Pukas	
  stores	
  (9.500	
  
fans	
  consolidated)	
  y	
  Pukas	
  Surf	
  
Eskola	
  Barcelona	
  with	
  3.200	
  
fans).	
  It	
  looks	
  like	
  a	
  big	
  effort	
  is	
  
thrown	
  away	
  	
  in	
  several	
  points	
  
instead	
  of	
  having	
  a	
  unique	
  
strong	
  page.	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Quiksilver	
  (I)	
  
•  Web	
  architecture:	
  :	
  segmented	
  by	
  
regions,	
  and	
  then	
  by	
  countries	
  (close	
  to	
  
customers).	
  The	
  web	
  is	
  fully	
  focused	
  on	
  
sales	
  online.	
  
•  Approach:	
  to	
  their	
  products	
  and	
  to	
  sell	
  
…	
  just	
  now!	
  
•  Online	
  sales:	
  very	
  agressive.	
  “Free	
  
shipping”.	
  
•  PosiIoning:	
  3	
  out	
  of	
  4	
  visitors	
  search	
  incorrectly	
  for	
  
Quicksilver	
  (Quiksilver	
  doesn’t	
  use	
  the	
  C)	
  at	
  Google.	
  
Searching	
  products	
  +	
  surf	
  appears	
  
always	
  at	
  the	
  top	
  of	
  the	
  first	
  page.	
  
•  SEM	
  (adwords):	
  2.000	
  visits/month	
  in	
  
Spain	
  &	
  almost	
  6.000	
  in	
  France	
  from	
  
adwords	
  adverGsing.	
  Around	
  10%	
  of	
  
web	
  organic	
  visits.	
  	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Quiksilver	
  (II)	
  
•  Gentle	
  presence	
  of	
  Social	
  Media	
  
links	
  at	
  the	
  boXom	
  of	
  the	
  page	
  in	
  
an	
  “invisible	
  grey”	
  colour.	
  
•  Almost	
  3	
  million	
  fans	
  in	
  a	
  unique	
  
global	
  Facebook	
  page.	
  
•  To	
  highlight	
  Pinterest,	
  a	
  female	
  
network,	
  with	
  more	
  than	
  3	
  million	
  
followers.	
  	
  
•  Kelly	
  Slater	
  sponsorship	
  is	
  very	
  
well	
  returned	
  in	
  photos	
  &	
  videos.	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Rip	
  Curl	
  	
  	
  (I)	
  
•  Web	
  architecture:	
  :	
  by	
  regions.	
  
Europe	
  is	
  a	
  unique	
  region.	
  	
  
•  Approach:	
  to	
  their	
  products.	
  	
  
•  Online	
  sales:	
  not	
  well	
  focused.	
  
Products	
  have	
  a	
  “buy	
  online”	
  buXon	
  
redirecGng	
  to	
  mulIbrand	
  online	
  
shops	
  where	
  visitors	
  can	
  buy	
  other	
  
brands.	
  (Just	
  6	
  countries	
  FR,	
  UK,	
  DE,	
  SU,	
  AU	
  y	
  SK).	
  
•  PosiIoning:	
  Lacking	
  T-­‐shirts,	
  bikinis	
  
&	
  wetsuits	
  (camisetas,	
  bikinis,	
  
neoprenos	
  surf)	
  in	
  google.es.	
  
•  SEM	
  (adwords):	
  2.000	
  visits	
  in	
  Spain	
  
&	
  almost	
  4.000	
  in	
  France	
  due	
  to	
  
Google	
  adverGsing,	
  20%	
  &	
  10%	
  
related	
  to	
  Google	
  organic	
  visits.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Rip	
  Curl	
  	
  (II)	
  
•  Shy	
  social	
  networks	
  presence,	
  
even	
  in	
  frequence.	
  	
  
•  +1.000	
  videos	
  in	
  YouTube	
  and	
  
more	
  than	
  50.000	
  subscribers.	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Brands:	
  Roxy	
  (I)	
  
•  Web	
  architecture:	
  :	
  segmented	
  by	
  
regions	
  and	
  then	
  by	
  countries.	
  The	
  
web	
  is	
  fully	
  focused	
  on	
  selling	
  
online.	
  	
  
•  Approach:	
  to	
  their	
  products	
  and	
  sell	
  
them!.	
  	
  
•  Online	
  sales:	
  agressive.	
  “Free	
  
shipping.	
  Valid	
  for	
  any	
  product”.	
  
•  PosiIoning:	
  Excellent	
  for	
  camisetas,	
  
bikinis,	
  neoprenos	
  surf	
  girls/women.	
  
•  SEM	
  (adwords):	
  2.000	
  visits	
  in	
  Spain	
  
&	
  almost	
  4.000	
  in	
  France	
  due	
  to	
  
adwords	
  online	
  adverGsing,	
  	
  20%	
  &	
  
10%	
  related	
  to	
  organic	
  Google	
  
visits.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Marcas:	
  Roxy	
  (II)	
  
•  Social	
  network	
  links	
  have	
  a	
  
“gentle”	
  presence	
  in	
  an	
  
“invisible	
  grey”	
  colour.	
  	
  
•  To	
  highlight	
  Facebook	
  &	
  
Instagram,	
  a	
  very	
  “visual”	
  
network,	
  with	
  almost	
  360.000	
  
followers.	
  	
  
•  Pinterest,	
  a	
  very	
  feminine	
  
network,	
  isn’t	
  exploited	
  at	
  all.	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Marcas:	
  Volcom(I)	
  
•  Web	
  architecture:	
  by	
  regions.	
  
Europe	
  is	
  a	
  unique	
  region,	
  only	
  in	
  
English.	
  	
  
•  Approach:	
  “Youth	
  against	
  
establishment”.	
  “Tough”	
  web	
  ,	
  
difficult	
  to	
  find	
  secGons.	
  
•  Online	
  sales:	
  not	
  very	
  clever.	
  It	
  
adresses	
  visitors	
  to	
  mulIbrand	
  
online	
  shops	
  by	
  countries,	
  where	
  
vistors	
  may	
  buy	
  other	
  brands.	
  	
  
•  PosiIoning:	
  Lacking	
  camisetas,	
  
bikinis,	
  neoprenos	
  surf	
  in	
  google.es.	
  
•  SEM	
  (adwords):	
  2.000	
  visits	
  in	
  
Spain	
  and	
  almost	
  4.000	
  in	
  France	
  
due	
  to	
  adwords	
  ads:	
  20%	
  &	
  10%	
  
related	
  to	
  Google	
  organic	
  searches.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
4.-­‐	
  Marcas:	
  Volcom	
  (II)	
  
•  Almost	
  3	
  million	
  Facebook	
  fans,	
  
+	
  170.000	
  in	
  Europe.	
  
•  YouTube	
  with	
  1.000	
  videos	
  
uploaded	
  and	
  67.000	
  
subscribers.	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
5.-­‐	
  Social	
  Media	
  comparison	
  
•  Visual	
  summary	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
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./&0/1*
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7#&&89/:;*<(:*
,-*
=8$&(>*
?-*
@")&(>*
+A-*
3/B>*
,-*
7#&&89/:;*
C/1(:*
+-*
!"#$#%&'()*+&",'-#%.*,/&+'
!"##$%&'()
*+,)
-&#.&/)
01,)
!"##$%&'()
2&/3'4)
++,)
567$4)
8,)
!"#$%&'!"($%)&*+,-").$(&
!"##$%&'()
*+,)
-&#.&/)
++,)
!"##$%&'()
0&/1'2)
34,)
567$2)
8,)
!"#$%&'%((%)$*+&+$,&-./0&
!"#$%
&'(%
)*+,-$%
&.(%
/*0120,3-+%
&4(%5",6"7%89%
&:(%
;0,,<=">?%@->%
&A(%
B<1,-$%
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D"7->%
&C(%
!0E%F*+,%
G(%
B<1,-$%
H*+"E-%
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5",6"7%
H*+"E-%
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5",6"7%
I*2J+<,0<%
C(%
K*1<2%
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!"#$%&&'(!")*(*$+(,-./(
!"#$%#&'()*
+,-*
./&0/1*
+2-*
3#4*5")&*
67-*
8#&&9:/;<*=(;*
6>-*
?9$&(@*
62-*
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,-*
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8#&&9:/;<*
C/1(;*
+-*
!"#$#%&'(#%)*+,%&+)')&-'./01'
!"#$%#&'()*
+,-*
./01*
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6-*
7")&(1*
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!"#$%&%'$()*++*,%&'('%-(./01(
!"#$%&'
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+,$-,.'
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123#43$5%6'789'
/(*'
:26$%&';%<'
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=3$$">,<?';%<'
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123#43$5%6'
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!"#$%&'G26,C%'
(*'
123#43$5%6'978'
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J*'
!"#$%&'()**)"%&+'+%,'-./0'
!"#$%
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()*+,*-./0%
12'%
3*--45"67%
8"9/6,%
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3*--45"67%
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!"#$%&'%()*+,,+-.'#)#./)0123)
5.-­‐	
  Social	
  Media	
  comparison	
  
•  In	
  the	
  following	
  slides	
  we	
  will	
  introduce	
  the	
  leaders	
  in	
  each	
  
social	
  network,	
  their	
  followers	
  figures	
  and	
  publishing	
  acGvity.	
  	
  
•  We	
  will	
  start	
  with	
  generalist	
  networks:	
  Facebook	
  &	
  TwiWer.	
  
•  Photos:	
  Instagram	
  &	
  Pinterest	
  
•  Videos:	
  Youtube	
  &	
  Vimeo	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
5.-­‐	
  Facebook	
  
•  Not	
  included	
  in	
  the	
  report,	
  
VANS	
  is	
  leader	
  in	
  FB	
  with	
  
almost	
  12	
  million	
  fans.	
  Vans	
  
itself	
  has	
  more	
  fans	
  than	
  the	
  
first	
  four	
  following	
  brands.	
  
•  Facebook,	
  a	
  generalist	
  
network,	
  fits	
  very	
  well	
  with	
  
surf	
  brands,	
  generalist	
  as	
  
well.	
  
•  European	
  segmented	
  pages	
  
don’t	
  reach	
  500.000	
  fans.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
5.-­‐	
  Twitter	
  
•  Oakley,	
  a	
  brand	
  with	
  products	
  
for	
  different	
  sports	
  (including	
  
cycling),	
  is	
  the	
  	
  twiXer	
  leader	
  
with	
  200.000	
  followers.	
  Oakley	
  
&	
  Quiksilver	
  are	
  the	
  leaders	
  in	
  
Europe	
  with	
  around	
  20.000	
  
followers.	
  
•  Quiksilver	
  &	
  Rip	
  Curl	
  have	
  
segmented	
  by	
  market	
  and	
  
dilute	
  their	
  impact,	
  but	
  are	
  
closer	
  to	
  followers.	
  
•  Oakley,	
  Hurley	
  &	
  Roxy	
  are	
  the	
  
brand	
  leaders	
  posGng	
  tweets,	
  
with	
  figures	
  over	
  6.000.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
5.-­‐	
  Photos	
  (I)	
  Instagram	
  y	
  Pinterest	
  
•  If	
  we	
  put	
  aside	
  Flickr,	
  we	
  can	
  
find	
  two	
  photo	
  oriented	
  
networks:	
  Instagram	
  &	
  
Pinterest.	
  
•  Brands	
  are	
  mainly	
  invesGng	
  
in	
  Instagram,	
  except	
  for	
  
Quiksilver	
  with	
  more	
  than	
  
3MM	
  followers	
  in	
  Pinterest,	
  
a	
  very	
  feminine	
  network	
  
(+80%	
  are	
  women).	
  	
  
•  We	
  find	
  it	
  strange	
  that	
  Roxy	
  
is	
  not	
  having	
  more	
  presence	
  
in	
  Pinterest.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
5.-­‐	
  Photos	
  (II)	
  Instagram	
  &	
  Pinterest	
  
•  Photos	
  related	
  networks	
  	
  are	
  
very	
  useful	
  for	
  brands	
  in	
  
extremely	
  visual	
  sports.	
  
•  	
  Quiksilver	
  use	
  of	
  Kelly	
  Slater	
  
image	
  is	
  great!	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
5.-­‐	
  Video	
  (I)	
  YouTube	
  &	
  Vimeo	
  
•  YouTube	
  is	
  the	
  second	
  social	
  
media	
  in	
  the	
  world	
  (ayer	
  
Facebook)	
  with	
  more	
  than	
  
900.000	
  registered	
  users.	
  
Vimeo	
  is	
  more	
  exclusive,	
  
with	
  high	
  quality	
  videos.	
  
•  Brands	
  know	
  where	
  the	
  
volume	
  is	
  and	
  their	
  bet	
  is	
  for	
  
YouTube.	
  Brands	
  in	
  Vimeo,	
  
except	
  for	
  Pukas,	
  have	
  
channels	
  in	
  Youtube	
  also.	
  
•  Volcom	
  is	
  the	
  leader	
  in	
  
number	
  of	
  videos	
  uploaded.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
5.-­‐	
  Video	
  (II)	
  YouTube	
  &	
  Vimeo	
  
•  Video	
  is	
  the	
  best	
  way	
  to	
  
communicate	
  the	
  essence	
  of	
  
sports	
  like	
  surf,	
  skate,	
  ski,	
  
etc.	
  
•  Subscribers	
  figures	
  aren’t	
  
very	
  high	
  in	
  general,	
  but	
  
some	
  videos	
  have	
  been	
  
viewed	
  more	
  than	
  800.000	
  
Gmes,	
  for	
  instance	
  
de	
  Kelly	
  Slater	
  x11.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
6.-­‐	
  Web’s	
  visits	
  
•  In	
  the	
  French	
  market	
  
Quiksilver,	
  Roxy	
  &	
  Oakley	
  
are	
  the	
  most	
  visited*	
  
brands	
  via	
  Google.	
  	
  
•  In	
  Spain	
  Oakley	
  &	
  
Quiksilver	
  are	
  the	
  leaders.	
  
•  Pukas	
  is	
  close	
  to	
  Rip	
  Curl	
  
and	
  well	
  above	
  Hurley	
  &	
  
Volcom.	
  Surprisingly	
  the	
  
bikinis	
  surf	
  search	
  places	
  
Pukas	
  in	
  the	
  first	
  places	
  in	
  
Spain,	
  France	
  &	
  Brazil.	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
*	
  The	
  figures	
  are	
  not	
  real	
  figures	
  but	
  semrush.com	
  esGmates	
  based	
  in	
  the	
  20	
  first	
  search	
  results	
  in	
  
every	
  web.	
  	
  This	
  is	
  the	
  best	
  info	
  available,	
  very	
  useful	
  to	
  compare	
  among	
  brands.	
  
7.-­‐	
  Advertising	
  
•  Brands	
  have	
  2	
  opGons	
  to	
  appear	
  in	
  customer	
  searches:	
  
•  Adwords	
  (paid	
  adverGsing)	
  
•  Search	
  Engine	
  OpGmisaGon	
  (SEO)	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
AdverGsing	
  
SEO	
  
Search	
  
AdverGsing	
  
7.-­‐	
  Advertising	
  
•  66%	
  of	
  these	
  5	
  markets	
  online	
  
adverGsingtakes	
  place	
  in	
  the	
  US	
  
•  Oakley	
  is	
  the	
  brand	
  with	
  more	
  
presence,	
  52%,	
  sthe	
  econd	
  player	
  is	
  
Quiksilver	
  Group	
  (Roxy	
  16%	
  &	
  
Quiksilver	
  18%).	
  
•  In	
  Europe	
  the	
  picture	
  is	
  similar,	
  
including	
  Billabong.	
  
•  Volcom	
  &	
  Hurley	
  only	
  invest	
  in	
  adwords	
  
in	
  the	
  US	
  market..	
  
	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
AdverGsing	
  
8.-­‐	
  Contact	
  
•  +34	
  944	
  00	
  88	
  88	
  
•  +34	
  671	
  053	
  446	
  
•  felix@otradimension.es	
  
•  @otradimensionSM	
  
•  www.otradimension.es	
  
•  Apartado	
  333,	
  48080,	
  Bilbao,	
  	
  
•  Basque	
  Country,	
  Spain,	
  Europe	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
9.-­‐	
  Links	
  (I)	
  
• Brand’s	
  webs	
  links	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
Brand	
   	
  	
   Web	
  
Billabong	
  
Men	
   hXp://www.billabong.com/	
  
Women	
  
	
  	
   	
  	
  
Hurley	
  
Men	
   hXp://www.hurley.com/	
  
Womens	
  
	
  	
   	
  	
  
Oakley	
  
US	
   hXp://www.oakley.com/	
  
Europe	
  
	
  	
   	
  	
  
Pukas	
   	
  	
   hXp://pukassurf.com/es/	
  
	
  	
   	
  	
  
Quiksilver	
  
	
  	
   hXp://www.quiksilver.es/#?intcmp=qs_us_redirecGon:qs_eu	
  
	
  	
  
	
  	
   	
  	
  
	
  	
   	
  	
  
Rip	
  Curl	
  
EU	
   hXp://www.ripcurl.eu/	
  
US	
   hXp://shop.ripcurl.com/us/shop/	
  
AU	
   hXp://www.ripcurl.com.au/shop/	
  
	
  	
   	
  	
  
Roxy	
  
Wome
n	
   hXp://www.roxy.com/	
  
	
  	
   	
  	
  
Volcom	
  
EU	
   hXp://www.volcom.com/	
  
US	
   hXp://www.volcom.com/index.asp?new=1	
  
AU	
   hXp://www.volcom.com.au/	
  
9.-­‐	
  Links	
  (II)	
  
• Facebook	
  &	
  TwiXer	
  brand’s	
  pages	
  links	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
Brand	
   Facebook	
   	
  	
   TwiXer	
  
Billabong	
  
hXps://www.facebook.com/Billabong	
   	
  	
   hXps://twiXer.com/billabong1973	
  
hXps://www.facebook.com/BillabongWomens	
   	
  	
   hXps://twiXer.com/billabongwomens	
  
	
  	
   	
  	
  
Hurley	
  
hXps://www.facebook.com/Hurley	
   	
  	
   hXps://twiXer.com/hurley	
  
	
  	
   	
  	
   hXps://twiXer.com/hurley_girls	
  
	
  	
   	
  	
  
Oakley	
  
hXps://www.facebook.com/Oakley?fref=ts	
   	
  	
   hXps://twiXer.com/oakley	
  
hXps://www.facebook.com/oakleyeurope?fref=ts	
   	
  	
   hXps://twiXer.com/OakleyEurope	
  
	
  	
   	
  	
  
Pukas	
   hXps://www.facebook.com/pukassurf	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Quiksilver	
  
hXps://www.facebook.com/quiksilver	
   	
  	
   hXps://twiXer.com/quiksilverevent	
  
hXps://twiXer.com/QuiksilverUSA	
  
	
  	
   	
  	
   hXps://twiXer.com/QuiksilverAUS	
  
	
  	
   	
  	
  
Rip	
  Curl	
  
hXps://www.facebook.com/ripcurl	
   	
  	
   	
  	
  
hXps://twiXer.com/ripcurl_usa	
  
	
  	
   	
  	
   hXps://twiXer.com/ripcurl	
  
	
  	
   	
  	
  
Roxy	
   hXps://www.facebook.com/roxy	
   	
  	
   hXps://twiXer.com/roxy	
  
	
  	
   	
  	
  
Volcom	
  
hXps://www.facebook.com/VolcomEurope	
   	
  	
   hXps://twiXer.com/Volcom	
  
hXps://www.facebook.com/Volcom	
   	
  	
  
hXps://www.facebook.com/youthagainstestablishment	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Vans	
  Europe	
   hXps://www.facebook.com/VansEurope	
   	
  	
   	
  	
  
9.-­‐	
  Links	
  (III)	
  
•  Instagram	
  &	
  Pinterest	
  brand’s	
  pages	
  links	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
Brand	
   Instagram	
   	
  	
   Pinterest	
  
Billabong	
  
hXp://instagram.com/billabong	
   	
  	
   	
  	
  
hXp://instagram.com/billabongwomens	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Hurley	
  
hXp://instagram.com/hurley	
   	
  	
   hXp://pinterest.com/hurleyclothing/	
  
hXp://instagram.com/hurley_girls	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Oakley	
  
hXp://instagram.com/oakley	
   	
  	
   	
  	
  
	
  	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Pukas	
   hXp://instagram.com/pukassurf	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Quiksilver	
  
hXp://instagram.com/quiksilver	
   	
  	
   hXp://pinterest.com/quiksilver/	
  
	
  	
  
	
  	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Rip	
  Curl	
  
hXp://instagram.com/ripcurl_europe	
   	
  	
   	
  	
  
	
  	
  
hXp://instagram.com/ripcurl_aus	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Roxy	
   hXp://instagram.com/roxy	
   	
  	
   hXp://pinterest.com/roxy/	
  
	
  	
   	
  	
  
Volcom	
  
hXp://instagram.com/volcom	
   	
  	
   hXp://pinterest.com/volcomeurope/	
  
hXp://pinterest.com/volcom/	
  
	
  	
   	
  	
   	
  	
  
9.-­‐	
  Links	
  (IV)	
  
• YouTube	
  &	
  Vimeo	
  brand’s	
  channels	
  links	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  
Brand	
   You	
  Tube	
   	
  	
   Vimeo	
  
Billabong	
   hXp://www.youtube.com/user/billabong/featured	
   	
  	
   hXps://vimeo.com/billabong	
  
hXp://www.youtube.com/user/billabongtv?feature=watch	
  	
  	
   hXps://vimeo.com/billabongwomens	
  
	
  	
   	
  	
  
Hurley	
   hXp://www.youtube.com/hurley	
   	
  	
   	
  	
  
	
  	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Oakley	
   hXp://www.youtube.com/user/oakley	
   	
  	
   	
  	
  
	
  	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Pukas	
   	
  	
   	
  	
   hXp://vimeo.com/pukassurf	
  
	
  	
   	
  	
  
Quiksilver	
  
hXp://www.youtube.com/quiksilver	
   	
  	
   	
  	
  
	
  	
  
	
  	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Rip	
  Curl	
  
hXp://www.youtube.com/ripcurl	
   	
  	
   	
  	
  
	
  	
  
	
  	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Roxy	
   hXp://www.youtube.com/roxy	
   	
  	
   	
  	
  
	
  	
   	
  	
  
Volcom	
  
hXp://www.youtube.com/Volcom	
   	
  	
   hXps://vimeo.com/volcom	
  
	
  	
  
	
  	
   	
  	
   	
  	
  
THANKS!	
  
More	
  info	
  +34	
  944	
  00	
  88	
  88	
  
Otra	
  Dimensión,	
  Agencia	
  de	
  MarkeGng	
  online	
  -­‐	
  Bilbao	
  

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Surf Brand Social Media Strategies

  • 1. SURF  BRANDS:     SOCIAL  MEDIA  &  ONLINE  STRATEGY   Bilbao,  Spain,  Europe,  October  7th,  2013         By  Félix  Zulaica   Otra  Dimensión,    Agencia  de  MarkeGng  online  -­‐Bilbao  
  • 2. Index   1.  Summary   2.  Methodology   3.  Social  Media  summary  table   4.  Brands  (web  &  social  media)   •  Billabong   •  Hurley     •  Oakley   •  Pukas   •  Quiksilver   •  Rip  Curl   •  Roxy   •  Volcom   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   5.  Social  Media  comparison   •  Facebook   •  TwiXer   •  Photos:  Instagram  &  Pinterest   •  Video:  YouTube  &  Vimeo   6.  Web  visits   7.  AdverGsing   8.  Contact   9.  Links  
  • 3. 1.-­‐  Executive  summary  (to  remember)   •  Different  web  architectures:  Some  surf  brands  have  a  unique  global  web  (Hurley),  while  others   (Volcom,  Billabong  y  Rip  Curl)  have  specific  webs  for  Europe.  Other  brands  have  a  different   web  for  every  country    (Quiksilver,  Roxy  &  Oakley).  Pukas  web  is  global,  in  Spanish  and  English.   •  Oakley,  Billabong,  Roxy  &  Quiksilver  are  actually  focused  on  online  sales  through  their  own   online  shops.  Volcom,  Rip  Curl  &  Hurley  divert  their  visitors  to  mulGbrand  online  shops,  where   visitors  may  buy  compeGtor’s  products.  Pukas  is  not  pushing  hard  online  sales.   •  If  you  look  for  surf  products  at  google.es  (e.g.  Surf  bikinis,  neoprenos  surf,  …)  Roxy,  Pukas,  Body   Glove,  Quiksilver  &  Oakley  appear  in  the  first  posiGons,  while  Rip  Curl,  Billabong,  Volcom  &   Hurley  don’t  appear  at  all  in  first  pages.   •  Online  adverGsing  (Adwords)  is  used,  seasonaly,  in  France  and  Spain  by  Quiksilver,  Roxy,   Oakley  and,  somewhat  less,  by  Billabong.  Other  brands  don’t  adverGse  online.  However  other   online  retailers  profit  the  search:  Gendasurfonline.com,  blue-­‐tomato.com,  surfsGtch.com  and   decathlon.   •  Facebook  is  the  reference  for  social  network  for  surf  brands  within  the  range  2-­‐3  million  fans   per  brand  (global  or  US  pages).  European  segmented  pages  don’t  reach  400.000  fans.  Vans  is   supported  by  12  millions  Facebook  fans.   •  In  TwiXer  Oakley  (global)  is  the  leader  with  200.000  followers.  In  Europe  Quiksilver  is  followed   by  slightly  more  than  20.000  and  Oakley  doesn’t  reach  that  figure.   •  Instagram  is  leadered  by  Australians  Quiksilver,  Roxy  &  Billabong  (between  200.000  &  350.000   followers).  Quiksilver  has  3  million  Pinterest  followers,  being  almost  the  only  brand  with   Pinterest  presence,  a  mainly  used  by  women  (+80%)  social  network.       Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 4. 2.-­‐  Methodology  (I)   •  This  report  is  based  on  the  6  surf  brands  sponsoring  the  10  main  surf  contest  in   the  world,  World  Championship  Tour  WCT  2013  .  We  have  included  a  European   brand  ,  Pukas,  and  Roxy,  the  Quiksilver’s  girls  brand  also.     •  We  are  focusing  on  the  original  markets  of  these  brands:  Australia  &  USA  and,   specially  in  European  markets:  France  &  Spain.   •  Web  architectures  and  brand  strategies  are  so  diverse  that  we    have  tried  to     raGonalise  and  standardise  data  &  conclusions.   •  Billabong  &  Quiksilver  sponsor,  each  one,  3  of  10  contest.  Other  brands   sponsor  just  one  event  (except  Pukas).  Roxy  sponsors  only  girls’  contests.   •  Events  are  organized  in  main  markets  (California,  Hawai,  Australia  (2),  France  &   Brazil)  and  in  exoGc  surf  desGnaGons  (TahiI,  Fiji,  Indonesia  &  Portugal)     •  The  report  was  carried  out  with  data  available  in  September  2013.  Visits  were   calculated  with  data  from  semrush.com.     •  PosiGoning  analysis  is  basic:  we  searched  in  google.es  and  google.fr  what  a   potenGal  customer  would  search,  the  brands’  generic  products:  T-­‐shirts,  hoods,   pants,  boardshorts,  wetsuits,  (in  Spanish  camisetas,  bikinis,  sudaderas,   neoprenos,  bañadores  or  in  French  in  the  case),  including  +surf  …   •  Fans  &  followers  figures  were  consolidated  in  the  brands  secGon  (e.g.  Billabong   has  3  twiXer  accounts:  general,  women  &  Europe).  In  Social  Media  pages   figures  weren’t  consolidated.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 5. 2.-­‐  Methodology  (II)   •  6  surf  brands  sponsor  10  WCT  contests  with  the  best  surfers  riding   the  best  waves.  WCT  is  managed  by  the  ASP  AssociaGon  of  Surfing   Professionals.  WCT  2013   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 6. 3.-­‐  Social  Media  summary  table   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   •  In  different  Social  Media*  every  brand  follows  different  strategies  from  a  unique   web  scheme  to  men-­‐girls  differenGaGon  and/or  specific  for  Europe.  (*  Social  Media,   including  blogs)  
  • 7. 4.-­‐  Brands   A.  Billabong   B.  Hurley   C.  Oakley   D.  Pukas   E.  Quksilver   F.  Rip  Curl   G.  Roxy   H.  Volcom   We  display  the  info  in  two  pages  per  brand.   The  first  one  deals  with  web  architecture,  web  approach,  sales  online,   SEO  and  adwords  adverGsing  usage.   The  second  page  focuses  on  social  networks  brand  presence   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 8. 4.-­‐  Brands:  Billabong  (I)   •  Web  architecture:    Regions  and/or   countries.  Men/women.  Europe  is  a   unique  web.     •  Approach:  Products  &  social  networks.   Generalist,  widely  targeted.   •  Online  sales:  products  can  be  easily   added  to  the  cart.  IntuiGve  web   browsing.  “Free  shipping!”  (+25€).  In   Shop  you  can  choose  the  language:  EN/ DE/FR/ES/IT.   •  PosiIoning:  Searching  at  google.es       productos  +  surf,  Billabong  doesn’t   appear.  At    google.fr,  shily.     •  SEM  (adwords):  online  adverGsing   drives,  every  month,  some  1.300   visitors  to  each  web  in  France  and   Spain.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 9. 4.-­‐  Brands:  Billabong  (II)   •  Facebook,  of  course!  It  is   Billabong’s  most  acGve  social   network,  with  higher  amount  of   fans,  in  Europe  as  well.   •  Specific  pages  segmented  for   men,  women  and  Europe.     •  Curiosly  in  Instagram  there  are   20%  more  women  followers   than  men.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 10. 4.-­‐  Brands:  Hurley  (I)   •  Web  architecture:  Shop,  Mens  &  Womens  lead   to  online  shop  hXps://shop.hurley.com/,  and   there  to  the  region,  Europe  in  our  case.     •  Approach:  focused  on    product  &  social   networks,  art  oriented  and    drinking  water  (&   humankind  access  to  it)  concerned  (H2O).     •  Online  sales:  SelecGng  products,  the  buy  online   buXon  gives  you  3  online  dealers  opGons   (iboardshorts.com,  Planet-­‐Sports  &  Hardcloud).   These  are  mulGbrand  dealers  with  the  risk  to   lose  the  sale  in  favor  of  other  brand.     •  PosiIoning:  Searching  products  +  surf  Hurley   doesn’t  appear  in  the  results  of  Google  France   &  Spain.     •  SEM  (adwords):  No  adwords  acIvity.  Traffic   looking  for  Hurley  products  can  divert,  via   Adwords,  to  surfsGtch.com,  zalando.es  &   privalia.com       Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 11. 4.-­‐  Brands:  Hurley  (II)   •  Hurley’s  got  almost  3million   fans  in  a  unique  global  FB   page.     •  No  relevant  girls  social  network   found,  just  instagram  and   twiXer  but  shyly.     •  No  segmented  pages  for   Europe.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 12. 4.-­‐  Brands:  Oakley  (I)   •  Web  architecture:  :  easy,  simple  by   countries.  What  else?   •  Approach:  it’s  the  most  “tradiGonal”   and    focused  on  product  and   innovaIon  brand.  It  makes  sense,  it’s  a   cross-­‐sports  brand  .   •  Online  sales:  products  lead  you  to  “buy   online”.  “Free  shipping”.  No  fricGon   with  retailers  publishing  official  final   price  (extra  margin  covers  the   shipping).   •  PosiIoning:  Searching  “gafas  de  sol   deportes”  Oakley  is  3rd.  In  France  the   same  3rd  posiGon.   •  SEM  (adwords):  consistent  adwords   presence.     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 13. 4.-­‐  Brands:  Oakley  (II)   •  As  usual,  Facebook  is  the  leader   network  in  number  of  fans.  Its   main  page  appears  in  English   (it’s  a  FB  “place”,  weird!)  with  2   million  fans,  Brazil  900.000  fans   &  Europe  373.040.     •  There  is  a  FB  “Oakley   Military”community.   •  InteresGng  figures  in  TwiWer  &   Instagram.     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 14. 4.-­‐  Brands:  Pukas  (I)   •  Web  architecture:  :  very  clean,  in   Spanish  and  English.   •  Approach:  to  their  products/ services:  survoards,  clothing  and   surf  schools.  Vintage  online   brochure  to  highlight.   •  Online  sales:  very  shy,  with  70   products,  it  seems  they  don’t  want   to  hurt  retailers.  A  brochure  with   products  to  add  directly  to  the  cart   would  increase  sales  .   •  PosiIoning:  well  posiGoned  for  few   products.  Surf  bikinis  in  Spain,   France  &  Brasil    are  really  well   posiGoned.   •  SEM  (adwords):  no  adwords   presence  at  all.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 15. 4.-­‐  Brands:  Pukas  (II)   •  Just  3  social  networks:  FB,   Instagram  y  Vimeo.  Not  easy  to   find  the  links,  down-­‐under  and   in  B&W.   •  Quality  video  (Vimeo)  and   fashion  Instagram.   •  3  different  Facebook  places  for   Pukas  Surf  Eskolas  at  DonosG  &   Zarautz  &  Pukas  stores  (9.500   fans  consolidated)  y  Pukas  Surf   Eskola  Barcelona  with  3.200   fans).  It  looks  like  a  big  effort  is   thrown  away    in  several  points   instead  of  having  a  unique   strong  page.     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 16. 4.-­‐  Brands:  Quiksilver  (I)   •  Web  architecture:  :  segmented  by   regions,  and  then  by  countries  (close  to   customers).  The  web  is  fully  focused  on   sales  online.   •  Approach:  to  their  products  and  to  sell   …  just  now!   •  Online  sales:  very  agressive.  “Free   shipping”.   •  PosiIoning:  3  out  of  4  visitors  search  incorrectly  for   Quicksilver  (Quiksilver  doesn’t  use  the  C)  at  Google.   Searching  products  +  surf  appears   always  at  the  top  of  the  first  page.   •  SEM  (adwords):  2.000  visits/month  in   Spain  &  almost  6.000  in  France  from   adwords  adverGsing.  Around  10%  of   web  organic  visits.     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 17. 4.-­‐  Brands:  Quiksilver  (II)   •  Gentle  presence  of  Social  Media   links  at  the  boXom  of  the  page  in   an  “invisible  grey”  colour.   •  Almost  3  million  fans  in  a  unique   global  Facebook  page.   •  To  highlight  Pinterest,  a  female   network,  with  more  than  3  million   followers.     •  Kelly  Slater  sponsorship  is  very   well  returned  in  photos  &  videos.     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 18. 4.-­‐  Brands:  Rip  Curl      (I)   •  Web  architecture:  :  by  regions.   Europe  is  a  unique  region.     •  Approach:  to  their  products.     •  Online  sales:  not  well  focused.   Products  have  a  “buy  online”  buXon   redirecGng  to  mulIbrand  online   shops  where  visitors  can  buy  other   brands.  (Just  6  countries  FR,  UK,  DE,  SU,  AU  y  SK).   •  PosiIoning:  Lacking  T-­‐shirts,  bikinis   &  wetsuits  (camisetas,  bikinis,   neoprenos  surf)  in  google.es.   •  SEM  (adwords):  2.000  visits  in  Spain   &  almost  4.000  in  France  due  to   Google  adverGsing,  20%  &  10%   related  to  Google  organic  visits.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 19. 4.-­‐  Brands:  Rip  Curl    (II)   •  Shy  social  networks  presence,   even  in  frequence.     •  +1.000  videos  in  YouTube  and   more  than  50.000  subscribers.     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 20. 4.-­‐  Brands:  Roxy  (I)   •  Web  architecture:  :  segmented  by   regions  and  then  by  countries.  The   web  is  fully  focused  on  selling   online.     •  Approach:  to  their  products  and  sell   them!.     •  Online  sales:  agressive.  “Free   shipping.  Valid  for  any  product”.   •  PosiIoning:  Excellent  for  camisetas,   bikinis,  neoprenos  surf  girls/women.   •  SEM  (adwords):  2.000  visits  in  Spain   &  almost  4.000  in  France  due  to   adwords  online  adverGsing,    20%  &   10%  related  to  organic  Google   visits.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 21. 4.-­‐  Marcas:  Roxy  (II)   •  Social  network  links  have  a   “gentle”  presence  in  an   “invisible  grey”  colour.     •  To  highlight  Facebook  &   Instagram,  a  very  “visual”   network,  with  almost  360.000   followers.     •  Pinterest,  a  very  feminine   network,  isn’t  exploited  at  all.     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 22. 4.-­‐  Marcas:  Volcom(I)   •  Web  architecture:  by  regions.   Europe  is  a  unique  region,  only  in   English.     •  Approach:  “Youth  against   establishment”.  “Tough”  web  ,   difficult  to  find  secGons.   •  Online  sales:  not  very  clever.  It   adresses  visitors  to  mulIbrand   online  shops  by  countries,  where   vistors  may  buy  other  brands.     •  PosiIoning:  Lacking  camisetas,   bikinis,  neoprenos  surf  in  google.es.   •  SEM  (adwords):  2.000  visits  in   Spain  and  almost  4.000  in  France   due  to  adwords  ads:  20%  &  10%   related  to  Google  organic  searches.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 23. 4.-­‐  Marcas:  Volcom  (II)   •  Almost  3  million  Facebook  fans,   +  170.000  in  Europe.   •  YouTube  with  1.000  videos   uploaded  and  67.000   subscribers.     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 24. 5.-­‐  Social  Media  comparison   •  Visual  summary   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  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
  • 25. 5.-­‐  Social  Media  comparison   •  In  the  following  slides  we  will  introduce  the  leaders  in  each   social  network,  their  followers  figures  and  publishing  acGvity.     •  We  will  start  with  generalist  networks:  Facebook  &  TwiWer.   •  Photos:  Instagram  &  Pinterest   •  Videos:  Youtube  &  Vimeo   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 26. 5.-­‐  Facebook   •  Not  included  in  the  report,   VANS  is  leader  in  FB  with   almost  12  million  fans.  Vans   itself  has  more  fans  than  the   first  four  following  brands.   •  Facebook,  a  generalist   network,  fits  very  well  with   surf  brands,  generalist  as   well.   •  European  segmented  pages   don’t  reach  500.000  fans.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 27. 5.-­‐  Twitter   •  Oakley,  a  brand  with  products   for  different  sports  (including   cycling),  is  the    twiXer  leader   with  200.000  followers.  Oakley   &  Quiksilver  are  the  leaders  in   Europe  with  around  20.000   followers.   •  Quiksilver  &  Rip  Curl  have   segmented  by  market  and   dilute  their  impact,  but  are   closer  to  followers.   •  Oakley,  Hurley  &  Roxy  are  the   brand  leaders  posGng  tweets,   with  figures  over  6.000.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 28. 5.-­‐  Photos  (I)  Instagram  y  Pinterest   •  If  we  put  aside  Flickr,  we  can   find  two  photo  oriented   networks:  Instagram  &   Pinterest.   •  Brands  are  mainly  invesGng   in  Instagram,  except  for   Quiksilver  with  more  than   3MM  followers  in  Pinterest,   a  very  feminine  network   (+80%  are  women).     •  We  find  it  strange  that  Roxy   is  not  having  more  presence   in  Pinterest.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 29. 5.-­‐  Photos  (II)  Instagram  &  Pinterest   •  Photos  related  networks    are   very  useful  for  brands  in   extremely  visual  sports.   •   Quiksilver  use  of  Kelly  Slater   image  is  great!   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 30. 5.-­‐  Video  (I)  YouTube  &  Vimeo   •  YouTube  is  the  second  social   media  in  the  world  (ayer   Facebook)  with  more  than   900.000  registered  users.   Vimeo  is  more  exclusive,   with  high  quality  videos.   •  Brands  know  where  the   volume  is  and  their  bet  is  for   YouTube.  Brands  in  Vimeo,   except  for  Pukas,  have   channels  in  Youtube  also.   •  Volcom  is  the  leader  in   number  of  videos  uploaded.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 31. 5.-­‐  Video  (II)  YouTube  &  Vimeo   •  Video  is  the  best  way  to   communicate  the  essence  of   sports  like  surf,  skate,  ski,   etc.   •  Subscribers  figures  aren’t   very  high  in  general,  but   some  videos  have  been   viewed  more  than  800.000   Gmes,  for  instance   de  Kelly  Slater  x11.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 32. 6.-­‐  Web’s  visits   •  In  the  French  market   Quiksilver,  Roxy  &  Oakley   are  the  most  visited*   brands  via  Google.     •  In  Spain  Oakley  &   Quiksilver  are  the  leaders.   •  Pukas  is  close  to  Rip  Curl   and  well  above  Hurley  &   Volcom.  Surprisingly  the   bikinis  surf  search  places   Pukas  in  the  first  places  in   Spain,  France  &  Brazil.   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   *  The  figures  are  not  real  figures  but  semrush.com  esGmates  based  in  the  20  first  search  results  in   every  web.    This  is  the  best  info  available,  very  useful  to  compare  among  brands.  
  • 33. 7.-­‐  Advertising   •  Brands  have  2  opGons  to  appear  in  customer  searches:   •  Adwords  (paid  adverGsing)   •  Search  Engine  OpGmisaGon  (SEO)     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   AdverGsing   SEO   Search   AdverGsing  
  • 34. 7.-­‐  Advertising   •  66%  of  these  5  markets  online   adverGsingtakes  place  in  the  US   •  Oakley  is  the  brand  with  more   presence,  52%,  sthe  econd  player  is   Quiksilver  Group  (Roxy  16%  &   Quiksilver  18%).   •  In  Europe  the  picture  is  similar,   including  Billabong.   •  Volcom  &  Hurley  only  invest  in  adwords   in  the  US  market..     Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   AdverGsing  
  • 35. 8.-­‐  Contact   •  +34  944  00  88  88   •  +34  671  053  446   •  felix@otradimension.es   •  @otradimensionSM   •  www.otradimension.es   •  Apartado  333,  48080,  Bilbao,     •  Basque  Country,  Spain,  Europe   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao  
  • 36. 9.-­‐  Links  (I)   • Brand’s  webs  links   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   Brand       Web   Billabong   Men   hXp://www.billabong.com/   Women           Hurley   Men   hXp://www.hurley.com/   Womens           Oakley   US   hXp://www.oakley.com/   Europe           Pukas       hXp://pukassurf.com/es/           Quiksilver       hXp://www.quiksilver.es/#?intcmp=qs_us_redirecGon:qs_eu                       Rip  Curl   EU   hXp://www.ripcurl.eu/   US   hXp://shop.ripcurl.com/us/shop/   AU   hXp://www.ripcurl.com.au/shop/           Roxy   Wome n   hXp://www.roxy.com/           Volcom   EU   hXp://www.volcom.com/   US   hXp://www.volcom.com/index.asp?new=1   AU   hXp://www.volcom.com.au/  
  • 37. 9.-­‐  Links  (II)   • Facebook  &  TwiXer  brand’s  pages  links   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   Brand   Facebook       TwiXer   Billabong   hXps://www.facebook.com/Billabong       hXps://twiXer.com/billabong1973   hXps://www.facebook.com/BillabongWomens       hXps://twiXer.com/billabongwomens           Hurley   hXps://www.facebook.com/Hurley       hXps://twiXer.com/hurley           hXps://twiXer.com/hurley_girls           Oakley   hXps://www.facebook.com/Oakley?fref=ts       hXps://twiXer.com/oakley   hXps://www.facebook.com/oakleyeurope?fref=ts       hXps://twiXer.com/OakleyEurope           Pukas   hXps://www.facebook.com/pukassurf                   Quiksilver   hXps://www.facebook.com/quiksilver       hXps://twiXer.com/quiksilverevent   hXps://twiXer.com/QuiksilverUSA           hXps://twiXer.com/QuiksilverAUS           Rip  Curl   hXps://www.facebook.com/ripcurl           hXps://twiXer.com/ripcurl_usa           hXps://twiXer.com/ripcurl           Roxy   hXps://www.facebook.com/roxy       hXps://twiXer.com/roxy           Volcom   hXps://www.facebook.com/VolcomEurope       hXps://twiXer.com/Volcom   hXps://www.facebook.com/Volcom       hXps://www.facebook.com/youthagainstestablishment                   Vans  Europe   hXps://www.facebook.com/VansEurope          
  • 38. 9.-­‐  Links  (III)   •  Instagram  &  Pinterest  brand’s  pages  links   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   Brand   Instagram       Pinterest   Billabong   hXp://instagram.com/billabong           hXp://instagram.com/billabongwomens                   Hurley   hXp://instagram.com/hurley       hXp://pinterest.com/hurleyclothing/   hXp://instagram.com/hurley_girls                   Oakley   hXp://instagram.com/oakley                               Pukas   hXp://instagram.com/pukassurf                   Quiksilver   hXp://instagram.com/quiksilver       hXp://pinterest.com/quiksilver/                           Rip  Curl   hXp://instagram.com/ripcurl_europe               hXp://instagram.com/ripcurl_aus                   Roxy   hXp://instagram.com/roxy       hXp://pinterest.com/roxy/           Volcom   hXp://instagram.com/volcom       hXp://pinterest.com/volcomeurope/   hXp://pinterest.com/volcom/              
  • 39. 9.-­‐  Links  (IV)   • YouTube  &  Vimeo  brand’s  channels  links   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao   Brand   You  Tube       Vimeo   Billabong   hXp://www.youtube.com/user/billabong/featured       hXps://vimeo.com/billabong   hXp://www.youtube.com/user/billabongtv?feature=watch       hXps://vimeo.com/billabongwomens           Hurley   hXp://www.youtube.com/hurley                               Oakley   hXp://www.youtube.com/user/oakley                               Pukas           hXp://vimeo.com/pukassurf           Quiksilver   hXp://www.youtube.com/quiksilver                                   Rip  Curl   hXp://www.youtube.com/ripcurl                                   Roxy   hXp://www.youtube.com/roxy                   Volcom   hXp://www.youtube.com/Volcom       hXps://vimeo.com/volcom                  
  • 40. THANKS!   More  info  +34  944  00  88  88   Otra  Dimensión,  Agencia  de  MarkeGng  online  -­‐  Bilbao