1. Increasing Employee Engagement
by Leading with RESPECT™
by
Dr. Paul Marciano

3. 1st day of work

4. 1st day of work

5. What does employee engagement
look like on the playing field?

6. Fully in the Game

7. What is the impact of engagement?

8. Robust Impact of Engagement
Productivity & Performance
Profitability
Retention & Attendance
Innovation & Creativity
Conscientiousness & Honesty
Customer Satisfaction & Loyalty
Quality
Safety Compliance
Satisfaction & Morale
Physical & Psychological Well-Being

9. Engagement Spectrum

10. Opportunistic
3
Disengaged
Engaged
2
4
Actively
disengaged
Actively
engaged
1
5
Engagement Meter

11. Hopes not to see it,
will clean-up if personal benefit
Walks past mess
without thought
3
Cleans-up what
he/she sees
2
4
Creates
the mess
Helps clean-up,
fix & prevent
1
5
Engagement Meter

12. How do we move the needle?

13. Realizing sustainable increases in
employee engagement requires
impacting the culture of the organization

14. Culture
Behaviors
&
Attitudes

16. Most people believe that . . .

17. employee engagement and motivation are the
same . . . they are not.

19. Traditional reward and recognition programs
do not increase employee motivation.

20. In fact, such programs decrease overall employee
morale and productivity.

21. Why programs fail

22. because they
are programs

23. Reward programs…
Reward programs…
reward those already most engaged
…reduce overall motivation

25. Instead of focusing on how to motivate employees,
focus on how to engage them.

26. Dr. Paul’s Thesis

27. Relationships only work within
the context of RESPECT

28. “
I’m not concerned with
your liking or disliking
me. All I ask is that
you respect me as a
human being.
”
~ Jackie Robinson

29. For many people, being respected is
more important than being liked.

30. Respect is a matter of life and death.

32. hara-kiri

35. Respect is a matter of survival
in our tribes.

36. As individuals:
When we are respected we are protected.
When we are not respected we are vulnerable.

37. The RESPECT™ Model

38. An actionable philosophy which guides
and directs behavior

39. The Circle of Respect

40. Respect the Organization
ORGANIZATION
RESPECT

41. Respect the Supervisor
SUPERVISOR
RESPECT

42. Respect Team Members
TEAM
RESPECT

43. Respect the Work
WORK
RESPECT

44. Feel Respected
INDIVIDUAL
RESPECT

45. The RESPECT™ Model Drivers

46. The RESPECT™ Model Drivers
R ECOGNITION
E MPOWERMENT
S UPPORTIVE FEEDBACK
P ARTNERING
EXPECTATIONS
C ONSIDERATION
TRUST

47. Where to start?

48. “
”
Be the change you want to see in the world.
-- Mahatma Gandhi

50. Dr. Paul’s Contact Information
Email: Paul@PaulMarciano.com
Website: www.PaulMarciano.com - newsletter, videos, etc.
Connect on LinkedIn: www.linkedin.com/in/paulmarciano/
Join LinkedIn Group: Respect in the Workplace
Twitter: @TheRespectGuy
Phone: 908-268-7272
Address: 120 Main Street, Flemington NJ 08822