Recording: https://pan.news/en20201020 Working from home has become part of the new normal. IT organizations everywhere are looking for standardized best practices to support their employees working remotely. How do you give everyone the best possible remote experience? What about users without company laptops? What about connecting smart phones securely? Please join us for this webinar and demonstration to review these challenges and discover solutions for your Notes/Domino environment. Christoph Adler will explain some advanced configuration options and describe best practices to improve your remote access capabilities, including the following: • Flexible solutions for users with and without laptops: Citrix/VDI for fast and safe remote access. Nomad vs. Verse vs. Notes client. • Configuring your Domino server infrastructure for remote access: Pros and cons of different options (Traveler, SafeLinx, DMZ, passthrough servers) • Optimize Notes client settings for remote work: Port compression, local replicas & MMR, locations & connections • How can MarvelClient help? After this webinar you will have all the information you need to improve your “working from home” experience and keep your HCL Notes and Domino environment running smoothly.

1. Addressing the Challenges
to Support the New Remote and Mobile Workforce

2. Speakers
Join the conversation using #MarvelClient & @panagenda
Daniel Klas
@panagenda
Inbound Marketing Coordinator
panagenda
Christoph Adler
@cadler80
Senior Consultant
panagenda

3. Before we start - Recap 2020
Home office / remote work
No onsite meetings
Personal/Organizational challenges
Missing “water cooler talk”

4. Challenges for remote work
• No computer (laptop/desktop)
• Bad internet connection
Low bandwith
High network latency
• Insufficient software licenses for e. g. VPN, Citrix, …
• Company’s network connectivity and/or overloaded servers
• No longer suitable workflows and processes (e. g. paper-based)
• Lack of expertise and experience

5. Solutions for remote work
The following examples are based on
• Real world scenarios
• Something we saw or were directly involved with our customers
This webinar is (of course) a bit focused on

6. Solutions for remote work (cont.)

7. To our scenarios

8. Scenario 1 - Insurance Industry - 5k users
Issue
• Server crashes (Citrix Terminal Server)
• HCL Notes with bad performance and unstable
Solution
• Extension of the Citrix Terminal Server Farm due to more users (from remote)
• Introduction of MarvelClient Roaming
• Optimization of Notes for Citrix using MarvelClient

9. Scenario 2 - Consumer Industry - 17k+ users
Issue
• Slow WAN Connection(s) due to several locations with distributed servers
• Very long replication times between Notes clients and Domino servers
Solution
• Introduction of MMR (Managed Mail Replica)
• Optimization of Notes clients (Replication settings, …) using MarvelClient

10. Scenario 3 - Manufacturing Industry - 900 users
Issue
• No connection to Domino from external
• Applications only usable using Notes clients (non web-enabled)
Solution
• Introduction of HCL Nomad (using a secure connection with HCL SafeLinx)
• HCL Nomad configuration and application deployment via MarvelClient

11. Accessing exposed Apps on the
intranet securely
SafeLinx Proxy
SafeLinx VPN
For general network access purpose
Any many many other services, e.g.:
• ERP application
• File & Print
• …any web application

12. Scenario 4 - Manufacturing Industry - 900 users
Issue
• Mail, Calendar and Contacts only usable using Notes client
• Only a few laptops deployed to users
Solution
• Introduction of HCL Verse + extension of HCL Traveler (using a secure connection
with HCL SafeLinx)
• HCL Verse now usable via mobile app or Browser

13. General suggestions – HCL Notes clients and remote work
1. Use MMR (Managed Mail Replica)
2. Optimize your replication settings for applications and
set replication schedule wisely
3. Use the best TCPIP settings for each scenario
(Laptop vs. Desktop vs. Citrix/VDI)
4. Upgrade your HCL Notes clients to a stable release
5. Use a dedicated and specially optimized Notes Client Installation package for Citrix/VDI
6. And so much more !

14. General suggestions – HCL Notes clients and remote work
2. Optimize your replication settings for applications and set replication schedule wisely

15. General suggestions – HCL Notes clients and remote work
2. Optimize your replication settings for applications and set replication schedule wisely

16. General suggestions – HCL Notes clients and remote work
3. Use the best TCPIP settings for each scenario (Laptop vs. Desktop vs. Citrix/VDI)

17. General suggestions – HCL Notes clients and remote work
3. Use the best TCPIP settings for each scenario (Laptop vs. Desktop vs. Citrix/VDI)

18. General suggestions – HCL Notes clients and remote work
3. Use the best TCPIP settings for each scenario (Laptop vs. Desktop vs. Citrix/VDI)

19. Q & A
Join the conversation using #MarvelClient & @panagenda
Daniel Klas
@panagenda
Inbound Marketing Coordinator
panagenda
Christoph Adler
@cadler80
Senior Consultant
panagenda