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BP302: Future Proofing Enterprise IT

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Virtualization, cloud, optimization, migration – Everyone’s talking about the next thing in enterprise IT, but clear answers on direction aren’t readily available and mistakes are costly.

Let us show you how to understand the demands and usage patterns across your enterprise in order to make smart strategic decisions that help you manage IT while keeping cost in check. Analyze and visualize what in your IBM ICS Infrastructure is actually used, by whom and where those people are geographically. Learn about security risks, application design complexity and webification readiness without getting (any more) grey hair.

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BP302: Future Proofing Enterprise IT

  1. 1. BP302: Future-Proofing Enterprise IT Daniel Reimann, panagenda Franz Walder, panagenda
  2. 2.  Getting Started – Introduction – What can you expect from this session? – “In Cloud We Trust” … seriously?  Infrastructure Assessment Best Practices – Stakeholders, goals and frustration – Key factors identified and explained – Focus topic: User activity analysis (who uses what and how?) – Focus topic: Client performance, optimization and virtualization  Summary: More Information = Smarter Decisions Agenda
  3. 3.  Daniel Reimann, Head of Technical Account Management – Over 15 years of experience in Notes / Domino – Focus on IBM Notes Client optimization and infrastructure analysis – Lives in Germany and travels A LOT –  Franz Walder, Product Manager – Over 15 years experience in (what used to be) the Lotus universe – Administrator, developer, virtualization enthusiast – Lives in Austria (hence the funny accent) Introduction
  4. 4. What can you expect from this session?  Best Practices at assessing an infrastructure  Giving an overview, with detailed information on a few focus topics – Focus topics will include hands-on best practices  Demo is based on prepared visualizations – IBM has two offerings: IBM Domino DoubleCheck and ISSC HealthCheck  Even if you are not faced with one of our scenarios just yet, awareness will help you with the challenges you might be confronted with
  5. 5. “In Cloud We Trust” … seriously? XPages HTML 5 WebSphere
  6. 6.  The classic: Upgrade projects take 12 to 18 months to reach the target ... Traditional approach Project stable stablechange
  7. 7.  In many smaller, constant and always current steps forward. Agile solution approach Continuous change
  8. 8.  Agility equals success and segmentation is the key Continuous change Agile solution approach
  9. 9.  Let’s not forget interactions and interfaces! Agile solution approach Continuous change
  10. 10. Infrastructure Assessment Key Factors & Best Practices
  11. 11. Stakeholders, Goals and Frustration  Identifying and understanding your stakeholders – Motivators of your stakeholders (Management / Governance, Technical, Business) – Different angles and responsibilities breed different views  Clarifying goals is essential for all parties involved – Why you do it has a big influence on setting your goal – Having a clear goal will allow you to measure success  Minimize frustration by providing the best possible information – Don’t be afraid to ask questions and challenge “bold claims”
  12. 12. What Domino Administrators Have to Cope With Servers DatabasesClients Hardware (CPU, Memory), Data storage Network connection, Configuration, Databases, Tasks, Mail traffic, ... ODS, Size, Reader fields, Deployment Design, Number & size of documents, Security, Performance, … Hardware, Data storage, Network Connection, Deployment Integrity, Configuration, Security Across the board Geographical Distribution Connectivity (Bandwidth, Structure) Online/Offline Access Clustering/Load balancing Distributed Responsibilities
  13. 13. Key Factors: The Platform  Network / Bandwidth – Service Availability vs. Quality of Service  Hardware Considerations – Pick the platform according to the staff you (want to) have – SAN and Storage often no more then adjacent domains  Virtualization in general – Pick the platform according to the staff you (want to) have – Tons of performance improvements with Domino since 8.5.x
  14. 14. Key Factors: Network / Bandwidth
  15. 15. Key Factors: Network / Bandwidth ? ? ? ? On Premises
  16. 16. Key Factors: Network / Bandwidth ? ? ? ? Off Premises
  17. 17. Key Factors: Network / Bandwidth
  18. 18. Key Factors: The Platform (cont.)  Network / Bandwidth – Service Availability vs. Quality of Service  Hardware considerations – Customers often pick the platform according to the staff they (want to) have – SAN and Storage are often no more than adjacent domains  Virtualization in general – Customers often pick the platform according to the staff they (want to) have – Tons of performance improvements with Domino since 8.5.x
  19. 19. Key Factors: The Application Landscape  Application type / design suggests transformation goal – Possible destinations: Web application (e.g. XPages), mobile app, Notes browser plugin – Dependencies: hard coded links to the current infrastructure (Mail, DLL, Fax, names, etc.)  Transformation potential – Domino mass mail converts to Connections community – Read-only databases converts to web page  Focus Topics – Client landscape: determining, assessing and optimizing according to current and future state – Infrastructure utilization: understanding who uses what and how is understanding cost
  20. 20. Key Factors: From Micro to Meta  Security / Compliance check in the existing infrastructure – ID Policies, Access Rights, NAB Cleanup  Deployment Integrity – Duplicate replicas, template inheritance, external applications  Infrastructure usage broken down to organization / location – Who owns an application / process? – Pick the right application to start your transformation – Location awareness prevents guesswork when it comes to network planning
  21. 21. Focus Topic User Activity Analysis
  22. 22. User Activity Analysis: Why is it important?  Actionable Items / Project Support – High impact users and databases / unused databases – Calculate resource requirements – Verifying and justifying licensing cost  Strategic Insight – HR data integration (cross referencing departments and locations) – Differentiating between mail, business applications and 3rd party system tools – Transformation potential (differentiate complexity based on usage patterns) – Historic view and trends allow better decision making
  23. 23. User Activity: How to get the data manually  DB Activity: LOG.NSF – documents with form type “Activity” – View selection formula: SELECT FORM = "Activity" – Add columns that are interesting in your scenario
  24. 24. User Activity: How to get the data manually (cont.)  DB Activity: LOG.NSF – database activity details – Note there is a 1400 activity entry maximum per database (FIFO) – There is also a 64K size limit for the user activity – More details in IBM Technote #1086245
  25. 25. User Activity: How to get the data manually (cont.)  DB Activity: CATALOG.NSF – related information, but different focus – Full text index details – Replication information – ACL overview Note: Domino does not distinguish between user, server or maintenance tasks activity at this level
  26. 26. User Activity Analysis: Example Visualizations
  27. 27. User Activity Analysis: Example Visualizations (cont.)
  28. 28. User Activity Analysis: Example Visualizations (cont.)
  29. 29. User Activity Analysis: Example Visualizations (cont.)
  30. 30. User Activity Analysis: Example Visualizations (cont.)
  31. 31. User Activity Analysis: Example Visualizations (cont.)
  32. 32. Focus Topic Client Landscape Optimization
  33. 33.  Give users the clients they need to be successful in their job – Notes client – Notes Browser Plug-in – Citrix client – Web browser – Mobile Device  Choose clients depending on … – complexity and variety of applications – network demand generated by particular users – the need for online / offline capabilities Client Landscape Optimization: Client Types
  34. 34.  Consolidating is the first step towards transformation  Client side conditions that break integrity / security – Local replicas of databases which aren’t accessible on the server side anymore – Local replicas beyond cut-off date which would re-create already deleted documents – Local replicas with identical replica IDs – ID files of several users on one client – Signature IDs with too many rights in client ECLs Client Landscape Optimization: Security & Compliance
  35. 35.  ODS = On Disk Structure – ODS 16 = Notes 2 – ODS 17 = Notes 3 – ODS 20 = Notes 4 (or templates) – ODS 41 = Notes 5 – ODS 43 = Notes 6 & 7 – ODS 48 = Notes 8 – ODS 51 = Notes 8.5/9.0 – ODS 52 = Notes >= 9.0.1  The difference between ODS 43 and 52 = up to 80% LESS FILE I/O; average 50% less. – Also helps with slow local fixed disks, not just SAN/NAS! – Think servers, too! Client Landscape Optimization: Notes ODS
  36. 36.  Fortunately, since Notes 8.5.2 you can use – NSF_UpdateODS=1 + CREATE_RX_DATABASES=1 (add Notes release for X, e.g. 9 or 85) – This will do a one-time upgrade of all local databases in the background – Use with extreme care if your data directories are on a network drive! ( Load balance) – Note that end users cannot access databases during compact (mail file replicas) – Note that names.nsf and bookmark.nsf are upgraded at next client startup (  Splash screen) Client Landscape Optimization: Notes ODS (cont.)
  37. 37.  Since version 6.5, Notes has two install modes, Single User and Multiuser – Multiuser is highly recommended to be used for a standard user install! – Multiuser comes with a shared data directory referenced in the stub notes.ini file – The shared data directory is the single storage folder for templates out of which a new Notes data directory is created for every user logging on to this machine  Example location of the shared data directory on Windows 7/8 (Notes 9.x) – C:ProgramDataIBMNotesDataShared  However, if custom files are copied into the ‘Shared‘ directory, they‘re NOT taken over into the user‘s personal Notes data folder upon creation! Wouldn‘t this be nice? Client Landscape Optimization: Multiuser
  38. 38.  There‘s a great built-in feature to an IBM Notes Multiuser install to copy over custom files into the user‘s personal data folder upon Notes startup – Create a directory named ‘Common‘ at the same level as the Shared Data directory lives  Example on Windows 7/8 (Shared Data directory) – C:ProgramDataIBMNotesDataShared  Example on Windows 7/8 (Common directory) – C:ProgramDataIBMNotesDataCommon  All files and folders placed into ‘Common‘ are copied into the user‘s personal Data directory upon Notes startup – if they don‘t exist there yet! Client Landscape Optimization: Multiuser (cont.)
  39. 39.  A user‘s Notes Data directory doesn‘t need to be kept on disk after logoff – Administrators can wipe all personal data folders daily from Citrix / TS servers or VDI clients – Use IBM or third-party roaming to build a user‘s personal data directory from scratch – Re-creating a user‘s Data directory every day during Notes startup also reduces help-desk calls regarding corrupt local databases/files dramatically Client Landscape Optimization: Multiuser (cont.)
  40. 40.  Most of the time consumed during the first startup of a Notes Standard client relates to building the Workspace directory! – Remember to configure anti-virus scanners properly (exclude folders) – Use the ‘Common‘ directory method to deploy a prepared workspace directory into a user‘s Notes data directory which reduces initial Notes startup time by up to 80%! Speed Geeking! Join us at 6:15PM TODAY to see this in a live demo! Draw your stopwatches! Client Landscape Optimization: Multiuser (cont.)
  41. 41. Summary More information = Smarter Decisions
  42. 42. Summary & Recommendations  With so many choices of technologies, picking the right one isn’t easy – Assessing your current infrastructure is vital – Think about what goals should be achieved – Only make decisions based on facts in your environment – Consolidations and optimizations are often way more rational than a platform change  Links to sources about topics mentioned in this presentation: – http://slideshare.net/panagenda/a-performance-boost-for-your-ibm-notes-client – http://slideshare.net/panagenda/panagenda-idna-ibm-collaboration-the-future-is-now
  43. 43. Thank You! Questions? daniel.reimann@panagenda.com TechnOasis #G3 franz.walder@panagenda.com
  44. 44. Engage Online  SocialBiz User Group socialbizug.org – Join the epicenter of Notes and Collaboration user groups  Social Business Insights blog ibm.com/blogs/socialbusiness – Read and engage with our bloggers  Follow us on Twitter – @IBMConnect and @IBMSocialBiz  LinkedIn http://bit.ly/SBComm – Participate in the IBM Social Business group on LinkedIn  Facebook https://www.facebook.com/IBMConnected – Like IBM Social Business on Facebook
  45. 45. Notices and Disclaimers Copyright © 2015 by International Business Machines Corporation (IBM). No part of this document may be reproduced or transmitted in any form without written permission from IBM. U.S. Government Users Restricted Rights - Use, duplication or disclosure restricted by GSA ADP Schedule Contract with IBM. Information in these presentations (including information relating to products that have not yet been announced by IBM) has been reviewed for accuracy as of the date of initial publication and could include unintentional technical or typographical errors. IBM shall have no responsibility to update this information. THIS DOCUMENT IS DISTRIBUTED "AS IS" WITHOUT ANY WARRANTY, EITHER EXPRESS OR IMPLIED. IN NO EVENT SHALL IBM BE LIABLE FOR ANY DAMAGE ARISING FROM THE USE OF THIS INFORMATION, INCLUDING BUT NOT LIMITED TO, LOSS OF DATA, BUSINESS INTERRUPTION, LOSS OF PROFIT OR LOSS OF OPPORTUNITY. IBM products and services are warranted according to the terms and conditions of the agreements under which they are provided. Any statements regarding IBM's future direction, intent or product plans are subject to change or withdrawal without notice. Performance data contained herein was generally obtained in a controlled, isolated environments. Customer examples are presented as illustrations of how those customers have used IBM products and the results they may have achieved. Actual performance, cost, savings or other results in other operating environments may vary. References in this document to IBM products, programs, or services does not imply that IBM intends to make such products, programs or services available in all countries in which IBM operates or does business. Workshops, sessions and associated materials may have been prepared by independent session speakers, and do not necessarily reflect the views of IBM. All materials and discussions are provided for informational purposes only, and are neither intended to, nor shall constitute legal or other guidance or advice to any individual participant or their specific situation. It is the customer’s responsibility to insure its own compliance with legal requirements and to obtain advice of competent legal counsel as to the identification and interpretation of any relevant laws and regulatory requirements that may affect the customer’s business and any actions the customer may need to take to comply with such laws. IBM does not provide legal advice or represent or warrant that its services or products will ensure that the customer is in compliance with any law. Information concerning non-IBM products was obtained from the suppliers of those products, their published announcements or other publicly available sources. IBM has not tested those products in connection with this publication and cannot confirm the accuracy of performance, compatibility or any other claims related to non-IBM products. Questions on the capabilities of non-IBM products should be addressed to the suppliers of those products. IBM does not warrant the quality of any third-party products, or the ability of any such third-party products to interoperate with IBM’s products. IBM EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. The provision of the information contained herein is not intended to, and does not, grant any right or license under any IBM patents, copyrights, trademarks or other intellectual property right. IBM, the IBM logo, ibm.com, BrassRing®, Connections™, Domino®, Global Business Services®, Global Technology Services®, SmartCloud®, Social Business®, Kenexa®, Notes®, PartnerWorld®, Prove It!®, PureSystems®, Sametime®, Verse™, Watson™, WebSphere®, Worklight®, are trademarks of International Business Machines Corporation, registered in many jurisdictions worldwide. Other product and service names might be trademarks of IBM or other companies. A current list of IBM trademarks is available on the Web at "Copyright and trademark information" at: www.ibm.com/legal/copytrade.shtml.