3. By Anne Shields
VP, PANDA Dental Software, Inc.
…and longtime Surgical Assistant & Office Manager
annes@pandaperio.com
4.
5.
6. Initial 30 Minute Online Consultation
• We will establish your style of working
• Create your individualized plan to best utilize PANDA
~ AND ~
• Set up to train your staff – your way.
It’s what we call a fitting
7. Our Top Priority
To serve the best interests of your practice.
We recognize and respect your individuality.
We will adapt PANDA to you.
8. Created by Periodontists for Periodontists
along with valuable input from experienced
Dental Assistants and Office Managers
(such as VP Anne Shields), we quickly identify exactly
Hello! what you need based on listening,
I’m Anne.
watching, and gathering basic
information during our visit together.
9.
10.
11.
12. Have the staff simply start
charting to get used to
the interface and the way
PANDA does things.
There is a video they can
watch at their convenience,
only about 15 minutes long. PANDA, with its
ergonomic point-and-click system, is easy to learn.
13. As practice samples we have new customers use
previous records from the past to transcribe into
PANDA. Two things will happen:
First, they will have time to practice and get used to
the new system, and
Second, old records will be added into the system,
resulting in your office now having a chart history
in place for your upcoming patients.
14. Simply doing this part first, you will be pleasantly
surprised at how quickly everybody at the office
takes to using PANDA.
Now, with the ice broken,
they can move on to
other features without
feeling intimidated.
15.
16.
17.
18.
19.
20. We are all familiar with forms and tick sheets.
PANDA has almost every one of these imaginable.
The big difference is that PANDA has everything stored
digitally in an incredibly large pre-defined library.
This should make you and your associates very happy!
21.
22. Sending us any forms or letters that your office
currently uses determines how they are transcribed
into PANDA. When we see how your practice enters
its findings and clinical data, it helps us transcribe
these into the program to best suit your needs.
However, if you don’t have any templates, that
makes it even easier. PANDA would then give you a
clean slate, ready to customize however you wish.
23. Since each office we work with is unique, it really
does help to see your current process for note-taking
and clinical recording so we can tailor-fit PANDA.
You can fax any forms or samples you have to
1-800-517-7716, or send as email attachments to
Anne Shields at annes@pandaperio.com
24.
25.
26.
27. A Progress Note is the running log
of all patient interactions that can
be utilized by both the clinical and
administrative team.
28. Traditionally this log is documented in long-hand
and describes all conversations and interactions
with your patient. Examples include appointment
information, telephone call details, and discussions
about this patient with another provider or laboratory.
In the event a clinical treatment was provided,
this log would also reference the restorative perio
charting, the form, the write-up, and other relevant
diagnostic details.
29. The Progress Note is the last
stop in the workflow in PANDA.
All information going into the
system will filter through to the
Progress Note, and in some cases
you will skip everything else and
go directly to the Progress Notes
to make quick entries.
30. There are some common chart entries that you can
start saving as pre-defined notes, known in PANDA
as Instanotes®. They act like Q&A mini forms that
the staff will fill out to write their notes. This ensures
they don’t miss any information and that the notes
are complete and accurate.
31. In preparation for training, you don’t have to
design a ton of note templates in advance. It’s not
necessary to do this extra work because you most
likely won’t use them this way anyway. It’s only
beneficial for things you know need to be filled out –
the important stuff.
32. At first you will just type your notes in, then
eventually you’ll begin to save them as Instanotes®
when you find redundant entries that can easily
be saved and reused.
Your Instanotes® become the structured forms
for your office, saving you lots of time. AND you
start building a nice template library!
33. If you have a few basic entries in mind that you
already know are redundant, send PANDA the
samples in any format – Microsoft® Word, hand-
written, or scanned samples are all fine.
When the time comes to train on this portion of the
program, we will use these as examples together
in our meeting so everyone can see how easy
they are to implement.
34. Setting PANDA up with the materials that are
already familiar to your team makes it a smooth
transition into this new way of working, greatly
benefitting everyone at the practice.
There’s no need to shock your office into a way of
working that isn’t already familiar to you!
35.
36.
37.
38.
39. The treatment plan in your Practice Management
System (PMS) is very different in structure compared
to the way you describe it in your letter to the
referring practice.
For example, when you place an implant there are
usually several steps and healing phases that go
into the treatment plan…
40. A treatment plan in your The same treatment plan
Practice Management System’s as written in the letter to
scheduling and billing: the referring practice:
Name of plan “Group Name” :
Code: 7210 Surgical Ext #6 $0.00
“Ext with a bone graft and delayed implant”
Code: 7953 Bone replacement #6 $0.00
1. Extraction combined with socket grafting
Code: 4265 Biologic materials #6 $0.00 procedure #6
Code: 6010 Surgical Implant Body #6 $0.00 2. Healing period: 3 months
3. Implant fixture placement #6 (type,
diameter, and length to be determined)
4. Healing period: 6 months
5. Second stage uncovering with fabrication
of screw-retained acrylic restoration on
provisional abutment
6. In your office: Fabrication of implant
supported restoration on a custom abutment
41. Name of plan “Group Name”
“Ext with a bone graft and delayed implant”
1. Extraction combined with socket grafting
procedure #6
2. Healing period: 3 months
3. Implant fixture placement #6 (type,
diameter, and length to be determined)
4. Healing period: 6 months
5. Second stage uncovering with fabrication
of screw-retained acrylic restoration on
provisional abutment
6. In your office: Fabrication of implant
supported restoration on a custom abutment
42. In PANDA you formulate the treatment plan as written
in the letter the way you feel it is best described,
one time only. You will then assign it a Group Name
and reuse this plan indefinitely for future cases,
eliminating the need to ever transcribe it again.
Name of plan “Group Name”
“Ext with a bone graft and delayed implant”
1. Extraction combined with socket grafting
procedure #6
2. Healing period: 3 months
3. Implant fixture placement #6 (type,
diameter, and length to be determined)
4. Healing period: 6 months
43. There is no limit to how many Groups can be saved
and no limit to the alterations you can make to your
existing ones.
You can send your most commonly used plans to
PANDA to use as examples in our training session.
This way, people can feel comfortable learning from
materials already familiar to them!
44. Live webinar-style training
in the Treatment Planning portion
takes approximately 20 minutes.
When you see the power behind
this feature, you won’t believe
you haven’t been working this way all along!
45.
46.
47.
48. Once the clinical information is put into PANDA
contemporaneously – that is, chair-side by the staff
while in the live appointment – and structured as
described throughout, you can begin to produce
the types of instant reports you need.
49. PANDA can output items such as graphical patient
motivation reports, powerful comparison reports,
custom consent forms, and documents such as
treatment letters and general correspondence.
These reports will be generated automatically,
consistently, and quickly, without you having to
stop and make corrections or extra selections in
order to produce the report.
50.
51.
52. With our instant online service
and support, we can connect
with you in seconds to offer
live hands-on assistance
and mini training sessions.
We will keep you moving forward and growing in a
supportive, convenient, and affordable way!
53. When it’s nice to just have a helping hand to ask
“How do I do this again?” we are here to get you
through those times comfortably.
54.
55. The practices that have had the greatest
success in implementation have been the
ones that scheduled small obtainable
deadlines at regular intervals.
We don’t expect you to implement PANDA
on the first day – it most likely wouldn’t
stick anyway. Similar to going on a crash diet,
it just wouldn’t work long-term.
56. Because PANDA is tailored to your practice and
does exactly what you need it to do, it works a lot like
a new pair of shoes that have to be worn in over
time, wearing them at increased intervals
progressively.
PANDA will adapt to the way in which you work and
can be updated on-the-fly, instantly, as you change
and grow your practice.
57. Once the basic foundation is established and you are
pointed in the right direction, you will find that it’s not
long before you are able to end work at 5:00 pm and
feel confident that your clinical records are complete,
accurate, and protect you legally.
Your peers and your patients, along with your office
itself, will be impressed with your newfound efficiency!
58. For a click here.
For more information, please contact
Anne Shields at annes@pandaperio.com
1• 800• 517• 7716 pandaperio.com
Notes de l'éditeur
Proven Steps for Easy Implementation of PANDA Perio Software: A Digital Records System for the Modern Practice1-800-517-7716 pandaperio.com
PANDA Perio: Created BYPeriodontists FOR Periodontists1-800-517-7716 pandaperio.com
ByAnneShieldsVP, PANDA Dental Software, Inc.…and longtime Surgical Assistant and Office Manager annes@pandaperio.com
Set Up
Like a tailored suit, we fitPANDAto your style of practice.
Initially we would meet online for approximately 30 to 60 minutes and go through the settings to help you decide how to best utilize PANDA based on your way of practicing. It’s what we call afitting – briefly going over the options you want PANDA to train your staff on once we establish your style of working.
At PANDA we recognize and respect the individuality of our customers and never force any particular way of working or implementation on you.PANDA is here to serve the best interests of your practice – this is our top priority.
Created by Periodontists for Periodontistsalong with valuable input from experienced Dental Assistants and Office Managers themselves, (such as VP Anne Shields) we quickly identify exactly what you need based on listening, watching, and gathering basic information during our visit together.
Charting
As we like to say, just Start to Chart!
Because PANDAis point-and-click with everything on one page, it’s easy.
Have the staff simply start charting to get used to the interface and the way PANDA does things. There isa video they can watch at their convenience, only about 15 minutes long. PANDA, with its ergonomic point-and-click system, is easy to learn.
As practice samples we have new customers use previous records from the past to transcribe into PANDA. Two things will happen:First, they will have time to practice and get used to the new system, andSecond, old records will be added into the system, resulting in your office now having a chart history in place for your upcoming patients.
Simply doing this part first, you will be pleasantly surprised at how quickly everybody at the office takes to using PANDA.Now, with the ice broken, they can move on to other features without feeling intimidated.
Write-Ups
After charting,we would move right on toWrite-Ups.
Getting your clinical documentation into the patient's record through the use ofdigital forms…
That’s a Write-Up.
From Write-Ups, PANDA creates all of your output documents and progress notes.
We are all familiar with forms and tick sheets. PANDA has almost every one of these imaginable.The big difference is that PANDA has everything stored digitallyin an incredibly largepre-defined library. This should make you and your associates very happy!
The OLD way vs. the PANDA way!
Sending us any forms or letters that your office currently uses determines how they are transcribed into PANDA. When we see how your practice enters its findings and clinical data, it helps us transcribe these into the program to best suit your needs.However, if you don’t have any templates, that makes it even easier. PANDA would then give you a clean slate, ready to customize however you wish.
Since each office we work with is unique, it really does help to see your current process for note-taking and clinical recording so we can tailor-fit PANDA.You can fax any forms or samples you have to1-800-517-7716, or send as email attachments to Anne Shields at annes@pandaperio.com
Progress Notes
SOAP Notes,Treatment NotesProgress Notes…They’re all the same thing.
In PANDA they are called Progress Notes– the full electronic dental record that is all-encompassing.
A Progress Note is the running log of all patient interactions that can be utilized by both the clinical and administrative team.
Traditionally this log is documented in long-hand and describes all conversations and interactions with your patient. Examples include appointment information, telephone call details, and discussions about this patient with another provider or laboratory.In the event a clinical treatment was provided, this log would also reference the restorative perio charting, the form, the write-up, and other relevant diagnostic details.
The Progress Note is the last stop in the workflow in PANDA. All information going into the system will filter through to the Progress Note, and in some cases you will skip everything else and go directly to the Progress Notesto make quick entries.
There are some common chart entries that you can start saving as pre-defined notes, known in PANDA as Instanotes®. They act like Q&A mini forms that the staff will fill out to write their notes. This ensures they don’t miss anyinformation and that the notes are complete and accurate.
In preparation for training, you don’t have to design a ton of note templates in advance. It’s not necessary to do this extra work because you most likely won’t use them this way anyway. It’s only beneficial for things you know need to be filled out – the important stuff.
At first you will just type your notes in, then eventually you’ll begin to save them as Instanotes® when you find redundant entries that can easily be saved and reused.Your Instanotes® become the structured forms for your office, saving you lots of time. AND you start building a nice template library!
If you have a few basic entries in mind that you already know are redundant, send PANDA the samples in any format – Microsoft® Word, hand-written, or scanned samples are all fine.When the time comes to train on this portion of the program, we will use these as examples together in our meeting so everyone can see how easy they are to implement.
Setting PANDA up with the materials that are already familiar to your teammakes it a smooth transition into this new way of working, greatly benefitting everyone at the practice.There’s no need to shock your office into a way of working that isn’t already familiar to you!
Treatment Plans
A Treatment Plan in a Practice Management System (PMS) is different than one in anElectronic Medical Record (EMR)
Turning your mandatory billing and coded versions into complete and clinically detailedplans with a single click…
This is where PANDA excels –Treatment Translation
The treatment plan in your Practice Management System (PMS) is very different in structure compared to the way you describe it in your letter to the referring practice. For example, when you place an implant there are usually several steps and healing phases that go into the treatment plan…
A treatment plan in your Practice Management System’s scheduling and billing:Code: 7210 Surgical Ext #6 $0.00Code: 7953 bone replacement #6 $0.00Code: 4265 Biologic materials #6 $0.00Code: 6010 Surgical Implant Body #6 $0.00The same treatment plan as written in the letter to the referring practice:Name of plan “Group Name” :“Ext with a bone graft and delayed implant”1. Extraction combined with socket grafting procedure #6 2. Healing period: 3 months3. Implant fixture placement #6 (type, diameter, and length to be determined)4. Healing period: 6 months5. Second stage uncovering with fabrication of screw-retained acrylic restoration on provisional abutment6. In your office: Fabrication of implant supported restoration on a custom abutmentThese are quite different ways of describing the same information.
The key to quick and convenient treatment planning in PANDA is the use of Groups.
In PANDA you formulate the treatment plan as written in the letter the way you feel it is best described, one time only. You will then assign it a Group Name and reuse this plan indefinitely for future cases, eliminating the need to ever transcribe it again.
There is no limit to how many Groups can be saved and no limit to the alterations you can make to your existing ones.You can send your most commonly used plans to PANDA to use as examples in our training session. This way, people can feel comfortable learning from materials already familiar to them!
Live webinar-style training in the Treatment Planning portion takes approximately 20 minutes.When you see the power behind this feature, you won’t believe you haven’t been working this way all along!
Outcome Reports
Let PANDAtake care of the outcome.
You’ve already done most of the workbefore you even know it!
Once the clinical information is put into PANDA contemporaneously – that is, chair-side by the staff while in the live appointment – and structured as described throughout, you can begin to produce the types of instant reports you need.
PANDA can output items such as graphical patient motivation reports, powerful comparison reports, custom consent forms, and documents such as treatment letters and general correspondence.These reports will be generated automatically, consistently, and quickly, without you having to stop and make corrections or extra selections in order to produce the report.
PANDAproduces outstanding outcome!
We’re a Only Click Away
With our instant online service and support, we can connect with you in seconds to offer live hands-on assistance and mini training sessions. We will keep you moving forward and growing in a supportive, convenient, and affordable way!
When it’s nice to just have a helping hand to ask “How do I do this again?” we are here to get you through those times comfortably.
Conclusion
The practices that have had the greatest success in implementation have been the ones that scheduled small obtainable deadlines at regular intervals.We don’t expect you to implement PANDA on the first day – it most likely wouldn’t stick anyway. Similar to going on a crash diet, it just wouldn’t work long-term.
Because PANDA is tailored to your practice and does exactly what you need it to do, it works a lot like a new pair of shoes that have to be worn in over time, wearing them at increased intervals progressively.PANDA will adapt to the way in which you work and can be updated on-the-fly, instantly, as you change and grow your practice.
Once the basic foundation is established and you are pointed in the right direction, you will find that it’s not long before you are able to end work at 5:00 pm and feel confident that your clinical records are complete, accurate, and protect you legally.Your peers and your patients, along with your office itself, will be impressed with your newfound efficiency!
To schedule a demo or for more information,please contact Anne Shields at annes@pandaperio.com1-800-517-7716 pandaperio.com