A high-level overview of social network analysis, providing background on how it came into the knowledge management field. Includes an example and core concepts pertinent to the audience, online community managers.
Topic: Introduction to Social Network Analysisfor Community Roundtable Members, to provide:Overview of the concepts and usesOrganizational exampleKey points
These is the flow of the talk. I will conclude with some notes about work that I am currently doing with a client that is trying to look at social network measures as a way to determine the benefits of using a social networking platform.