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    -   Worksheet

-       Worksheet -

    -   Worksheet 5
        Worksheet 6

-       Worksheet 7-8

        Worksheet 9-10

        Worksheet 11-12
:(Knowledge management
- KM)




        http://th.wikipedia.org/wiki/
Wisdom
                               Understanding
                               principles
                 Knowledge
                     Understanding
                     patterns
       Information
         Understanding
         relations
Data

        textbook
    -           journal





                 NIDA KM. : Wisdom
    for Change
Characteristics of a Learning Organization

                         Organizational Design
                         • Boundaryless
                         • Teams
                         • Empowerment


Organizational Culture
• Strong Mutual                  The             Information Sharing
   Relationships              Learning           • Open
• Sense of Community         Organization        • Timely
• Caring                                         • Accurate
• Trust

                          Leadership
                          • Shared Vision
                          • Collaboration
1. Knowledge Identification
2. Knowledge Creation
3. Knowledge Organization
4. Knowledge Refinement
5. Knowledge Access
6. Knowledge Sharing
7. Knowledge Learning
Knowledge Identification



                Gap analysis 1
                              7           2

                          6                   3

                                  5   4
KM Focus Area

   KM
KM Focus Area

   KM
ASEAN
2.

   ASEAN




           ASEAN
Accountability
Worksheet 1 : Knowledge Identification



                           1.

                           2.

                           3.
                           4.

                           5.            AEC
                           1.

                           2.

                           3.

                           4.
Worksheet 2 : Knowledge Identification


                              :
Worksheet 3 : Knowledge Identification


                             :
Worksheet 4           Gap Analysis

                      :
                  K




         K                    K
                                     Actual
                                     Expect




              K           K
1:



AEC


           Actual
           Expect
2:




     Actual
     Expect
3:




     Actual
     Expect
4:




     Actual
     Expect
5:




     Actual
     Expect
6:




     Actual
     Expect
 Explicit    Tacit Knowledge
 Knowledge
Worksheet 5 : Knowledge Identification
                       1 :



1.




2.
                               ranking




3.
Worksheet 5 : Knowledge Identification

                     2:



1.                             Web site

                               Ranking




2.
Worksheet 5 : Knowledge Identification
                          3 :



1.


             E learning
Worksheet 5 : Knowledge Identification
                     4 :



1.



                               TDRI



2.
Worksheet 5 : Knowledge Identification
                       5 :



1.




2.
Worksheet 5 : Knowledge Identification

                           6 :




1.           1.                  1.


                                 2.

             2551
             2.
                                 3.

                                 4.


                    2551
             3.                       World
Knowledge Creation



                                1
                         7               2

                     6                       3

                             5       4
Worksheet 6 : Knowledge Creation


                       :









Knowledge Organization



                                    1
                             7               2

                         6                       3

                                 5       4
Worksheet 7 : Knowledge Organization




           KM                  Data base KM
                               KM Index
                               KM website
                               Hard Copy


                                                     web
                                 search field       title ,
                               author , subject ,
                               Keyword search
Knowledge Refinement



                                  1
                           7               2

                       6                       3

                               5       4
Worksheet 8 : Knowledge Refinement




                Editors              Infographic
Knowledge Access



 web board , weblog , intranet               1
                                      7               2

                                  6                       3

                                          5       4
CMS : Content Management System
 Weblog

 Forums


 e-Learning
  Online
 Groupware


 Image Galleries

 Wiki
Worksheet 9 : Knowledge Access




                                   E-book
KM                                 Display
                                   Barcode
                                   QR code
                                   Media
                                       You tube
                                   RSS Feed

                       network
               Website , QR code
                  Social Network




                 fan club
Knowledge Sharing



                               1
                        7               2

                    6                       3

                            5       4
Worksheet 10 : Knowledge sharing




                           Web blog
                           Facebook

                 (cops.)




           Job rotation

     /                     Skype
                           Webinar
Knowledge Learning





                                 1
                         7               2

                     6                       3

                             5       4
Change Management Process

                         -


           –

                 -



       -


       -

                                          System),
       Out put)               Out come)
 6)                  -
Worksheet 11 : KM Change Process

                         2
KM


                                          KM

                             KM
               KM

                                    5

                                          KM
                    KM
         KM                              KM

                                    KM


                             Blog
KM

input   process    output    outcome




                              KM

          KM      KM
Worksheet 12 : KM KPIs.




1.



2.


3.



4.



5.
Worksheet 13 : KM KPIs.

                          55   56   57 58 59


1.



2.


3.



4.



5.

           som123chai@gmail.com , 089-666-9339







        -

                      2550
                                                 2550



                        (TRIS)   47 , 48 , 50
                                               CEO.
             (TRIS)    47
                                                         56


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ผลสรุป Km tu 55